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Program Director Jobs in Pickering, ON (NOW HIRING)

Senior Director, Strategic Programs

Toronto, ON · On-site +1

CA$150K - CA$175K/yr

As a Senior Director, Strategic Programs, you will serve as the strategic architect of our Direct ... Continuously monitor and evaluate program performance, leveraging data-driven insights to recommend ...

Senior Director, Strategic Programs

Toronto, ON · On-site

CA$150K - CA$175K/yr

As a Senior Director, Strategic Programs, you will serve as the strategic architect of our Direct ... Continuously monitor and evaluate program performance, leveraging data-driven insights to recommend ...

Provide direct supervision to assigned frontline program staff. * Assume overall responsibility for the effective operation of all programs and services, including quality assurance, process ...

Reporting to the Director, Enterprise Transformation, this role is accountable for ensuring alignment, integration, and delivery across multiple corporate initiatives. The Program Manager serves as ...

Reporting to the Director, Enterprise Transformation, this role is accountable for ensuring alignment, integration, and delivery across multiple corporate initiatives. The Program Manager serves as ...

Showing results 41-60

Program Director information

See Pickering, ON salary details

$19.4K

$53.5K

$97.2K

How much do program director jobs pay per year?

As of Aug 14, 2026, the average yearly pay for program director in Pickering, ON is $53,529.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,286.00 and $62,301.00 per year, depending on experience, location, and employer.

What are some common challenges program directors face when overseeing multiple projects or initiatives?

Program Directors often encounter the challenge of balancing competing priorities across several projects, while ensuring alignment with the organization’s strategic goals. Managing diverse teams, coordinating resources, and addressing unexpected obstacles—such as shifting stakeholder requirements or budget constraints—are common aspects of the role. Effective communication, adaptability, and strong organizational skills are essential for navigating these complexities and ensuring successful program delivery. Collaboration with senior leadership and cross-functional teams is also crucial for resolving issues promptly and maintaining program momentum.

What are the key skills and qualifications needed to thrive as a program director, and why are they important?

To thrive as a Program Director, you need strong leadership, project management, and strategic planning skills, usually supported by a relevant degree and several years of management experience. Experience with budgeting software, project management tools like Asana or MS Project, and familiarity with compliance standards are often necessary. Exceptional communication, decision-making, and conflict resolution abilities are critical soft skills that set top Program Directors apart. These skills are crucial for aligning teams, driving program success, and ensuring organizational goals are consistently met.

What is a program director?

A program director is an upper-management position found within organizations across almost all industries. Your primary job duties include coordinating, implementing, and overseeing all details of a company’s operation and programs. You monitor the budget, create community programs, supervise other managers, and develop better business practices. The exact job duties vary widely depending on industry and employer. Some program directors oversee the entire organization while others oversee specific departments. Though almost all industries utilize program directors, the two most commonly seen are business and healthcare.

What is the difference between Program Director vs Project Manager?

AspectProgram DirectorProject Manager
CredentialsTypically requires a bachelor’s degree; often prefers PMP or similar certificationsRequires a bachelor’s degree; PMP or CAPM certifications are common
Work EnvironmentOversees multiple projects within a program, strategic focusManages individual projects, tactical focus
Employer & Industry UsageUsed in nonprofits, corporate, government sectors for large initiativesCommon across industries for specific project execution

The Program Director focuses on overseeing multiple related projects to achieve strategic goals, while the Project Manager handles the planning and execution of a single project. Both roles require similar credentials but differ in scope and responsibilities.

What degree do you need to be a program director?

A program director typically needs at least a bachelor's degree in a relevant field such as business, management, or a specific industry-related area. Many roles also prefer or require a master's degree or higher, along with experience in leadership, project management, or the specific sector they oversee.

What are the most commonly searched types of Program jobs in Pickering, ON?

The most popular types of Program jobs in Pickering, ON are:

What job categories do people searching Program Director jobs in Pickering, ON look for?

The top searched job categories for Program Director jobs in Pickering, ON are:

What cities near Pickering, ON are hiring for Program Director jobs?

Cities near Pickering, ON with the most Program Director job openings:

Infographic showing various Program Director job openings in Pickering, ON as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $53,529 per year, or $25.7 per hour.

Director, Sales & Service Programs

Holt Renfrew

Toronto, ON • On-site

Full-time

Medical, Dental, Retirement

Re-posted 12 days ago


Job description

Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day.

A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development.

At Holt Renfrew our mission is to present exceptional experiences together with the finest luxury products for life's every day and extraordinary moments. Every Holt Renfrew employee enables this mission and defines the luxury lifestyle shopping experience through building lasting relationships with our people, customers and partners.

The Director, Sales & Service is responsible for leading the execution, optimization, and continuous improvement of enterprise sales and service programs that drive profitable growth and elevate the omnichannel customer experience. This role translates strategy into action by operationalizing sales and service standards, enabling store teams, and ensuring consistent execution across stores, hospitality environments, and digital touchpoints. Grounded in luxury service principles and dataled insight, the Director plays a critical role in shaping how teams sell, serve, and build lasting client relationships, while acting as a connector between corporate strategy and field execution. The role supports across three integrated portfolios - Sales & Service Programming, Clienteling, and Service Experiences.

Key Responsibilities

Sales & Service Program Execution

  • Operationalize enterprise sales and service strategies in partnership with the DVP, Sales & Service
  • Own daytoday execution and continuous improvement of sales and service programs across the store network
  • Translate strategic priorities into practical tools, routines, and standards that support consistent field execution
  • Reinforce selling culture and service behaviours through clear expectations, rituals, and performance metrics

Store Communications & Enablement

  • Support centralized Store Communications to ensure clarity, consistency, and relevance of messaging for store teams
  • Partner with Store Operations and Learning teams to embed programs into daily routines
  • Drive adoption of programs through strong change management and leader enablement

Clienteling & OmniSeller Enablement

  • Lead execution and ongoing enhancement of clienteling programs and omniselling tools
  • Ensure sellers are equipped with actionable customer insights, CRM tools, and best practices to support personalized selling
  • Partner with Digital, Data, and Technology teams to align platform capabilities with field needs and adoption
  • Monitor usage, effectiveness, and impact of clienteling tools and recommend enhancements

Service Experience Support

  • Support the oversight and consistency of instore service experiences
  • Ensure experiences align with brand standards and the endtoend client journey
  • Partner with operators and crossfunctional teams to integrate experiential moments into selling and client engagement strategies

Training & Capability Building

  • Partner with Learning & Development to design and sustain sales and service training programs
  • Ensure training content is practical, scalable, and embedded into daily selling and service routines
  • Support rollout and adoption of new tools, technologies, and service standards

Insights & Performance

  • Analyze customer feedback, Customer Voice Survey (CVS) results, and performance data to identify opportunities
  • Translate insights into actionable program enhancements and field guidance
  • Support testandlearn initiatives to continuously evolve sales and service effectiveness

Planning & Financial Support

  • Support business planning, forecasting, and budget management for sales and service programs
  • Track program performance against objectives and financial targets

People Leadership

  • Lead, coach, and develop a highperforming team
  • Establish clear accountability, priorities, and performance expectations
  • Foster a collaborative, agile, and servicefocused team culture aligned with brand values

Ideal Candidate Profile

  • Postsecondary degree in a related field or equivalent experience
  • 7-10+ years of progressive experience in retail sales, service, or hospitality environments, with people leadership experience
  • Experience executing enterprise programs in a multistore or omnichannel environment
  • Strong operational and strategic mindset with the ability to translate strategy into action
  • Excellent communication and influencing skills, with the ability to partner crossfunctionally
  • Passion for luxury service, customer experience, and continuous improvement

Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please email careers@holtrenfrew.com and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.

Hiring Range / Echelle salariale a l'embauche :$130,000.00 - $140,000.00 / 130.000,00$ - 140.000,00$ (per year / par an)Final compensation for this position will be determined based on the candidate's unique skills, expertise, individual qualifications, and assessed contributions to the role following the completion of the interview process. The range stated is the starting range for this position. Offers may vary with experience, qualifications, performance, and local market conditions. We strive to offer competitive compensation that aligns with a candidate's contributions to our team, along with a comprehensive benefits package, enticing perks, pension matching, incentives, and our coveted employee discount. / La remuneration finale pour ce poste sera determinee sur la base des competences uniques du candidat, de son expertise, de ses qualifications individuelles et de l'evaluation de sa contribution au poste a l'issue de la procedure d'entrevue. La fourchette indiquee est la fourchette de depart pour ce poste. Les offres peuvent varier en fonction de l'experience, des qualifications, du rendement et des conditions du marche local. Nous nous efforcons d'offrir une remuneration competitive qui corresponde a la contribution du candidat a notre equipe, ainsi qu'un ensemble complet de garanties, d'avantages attrayants, de cotisations de retraite assorties par l'employeur, de primes d'encouragement et notre tres convoitee remise d'employe.