Program Analyst Jobs in Dallas, TX (NOW HIRING)

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Trade, located in the following locations:

• Ashburn, VA
• Boston, MA
• Buffalo, NY
• Detroit, MI
• Irving, TX
• Miami, FL
• New York, NY
• San Francisco, CA
• Washington, DC

Qualifications:Experience: You qualify for the GS-07 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:

• Assisting management or senior staff with coordinating program or administrative activities (such as monitoring workflow, tracking deadlines, and organizing documentation) in support of organizational policies or programs.
• Supporting program operations by reviewing incoming submissions (e.g., forms, reports, or requests) for completeness and compliance with established instructions and routing them through the appropriate approval process.
• Collecting, entering, and organizing quantitative and qualitative data in spreadsheets or databases, and producing basic reports, tables, or charts used by management to monitor progress toward program goals and identify trends.
• Using standard office and business intelligence tools (such as spreadsheets, databases, or dashboards) to maintain program information, monitor status indicators, and verify the accuracy of data before it is shared with management or stakeholders.
• Drafting or contributing to routine written products-such as status reports, summaries, briefing materials, or presentation slides-that clearly describe program activities, identify issues or trends, and communicate findings to supervisors, coworkers, or internal partners.

Education Substitution: Successful completion of one year of full-time graduate education from an accredited college or university may substitute for the experience required at this level. This education must demonstrate the skills necessary to do the work. Check with your school to determine how many credit hours comprise a year of graduate education. If that information is not available, use 18 semester or 27 quarter hours.
OR
Superior Academic Achievement (SAA): May also substitute for the experience required. It is based on (1) class standing, (2) grade-point average (i.e., GPA 3.0 or higher of a possible 4.0, excluding pass/fail credits. Pass/fail credits cannot be more than 10% of total credits), or (3) honor society membership. Review Superior Academic Achievement (SAA) to see if you qualify under this provision. Please see http://www.opm.gov/ for additional information.
Experience: You qualify for the GS-09 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:

• Assisting with coordination of mission or administrative programs (such as enforcement, compliance, or trade-related programs) by monitoring program processes, tracking milestones, and supporting the development or review of policy documents, procedures, or analysis reports.
• Applying basic qualitative and quantitative methods (e.g., compiling data, performing trend or workload analysis, completing simple forecasts, or measuring performance against targets) to evaluate program operations and prepare written analytical summaries or recommendations for management.
• Collecting, validating, and maintaining program data in spreadsheets, databases, or dashboards; generating recurring or ad hoc reports (such as status updates, workload reports, or performance metrics) used by management to assess progress toward program goals.
• Reviewing submissions (e.g., internal requests, forms, reports, or other program documents) for completeness and compliance with established regulations, policies, or guidelines, and recommending or coordinating corrective actions to ensure conformance.
• Drafting or contributing to briefings, status reports, and presentations for internal and external stakeholders, and participating in meetings or workgroups to explain findings, answer questions, and support collaboration across offices or with external partners.

Education Substitution: Completed two or more years of full-time graduate education or a Master's (or higher) degree from an accredited college or university or an LL.B. or J.D that demonstrates the skills necessary to do the work. I understand that I am required to submit proof of my educational claim. Check with your school to determine how many credit hours comprise two years of graduate education. If that information is not available, use 36 semester or 54 quarter hours.
Combining Experience and Education: When combining education with experience, first determine the total qualifying education as a percentage of the education required for the grade level; then determine the experience as a percentage of the experience required for the grade level; finally, add the two percentages. The total percentage must equal at least 100 percent to qualify an applicant for that grade level.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
You must meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process by 06/26/2026.
In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
The USA Hire Assessments includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.
You are eligible for this appointing authority if you are an individual who: Completed, within the previous two years by 06/26/2026, a qualifying associate's, bachelor's, master's, professional, doctorate, vocational or technical degree or certificate from a qualifying educational institution or completed a qualifying career or technical education program (which may include Registered Apprenticeship Programs, Job Corps, AmeriCorps, and Peace Corps) . Review Recent Graduates for additional eligibility information. If you are a veteran who was unable to apply within two years of receiving your degree due to military service obligation, you have as long as six years after degree completion to apply. You must submit a copy of your transcripts showing type of degree received and date degree was received. In addition, if you are a veteran who was unable to apply within two years of receiving your degree due to military service obligation, please provide a copy of your DD-214 or a written statement from the armed forces certifying your dates of service and your rank, expected type of discharge and anticipated date of separation.
To be eligible for conversion, Recent Graduates must:

• Successfully complete at least year of continuous service in addition to all requirements of the program;
• Meet the qualification standards for the position to which the Recent Graduate will be converted;
• Meet agency-specific requirements and expectations as specified in the Participant's Agreement; and
• Perform their job successfully.

EXPECTED TRAINING AND DEVELOPMENT:

• Orientation program for Recent Graduates hired for the program;
• Mentorship throughout the program;
• Individual Development Plan to create and track Recent Graduates' career planning, professional development, and training activities;
• At least 40 hours of formal, interactive training each year of the program;
• Positions offer opportunity for career advancement.

Education:Please see the Qualifications and Required Documents sections for more information.
Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions:

• Working for the U.S. Government as a federal civilian or as a member of the military
• A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government
• Participation in a study abroad program sponsored by a U.S. affiliated college or university
• Working as a contractor, intern, consultant or volunteer supporting the U.S. government

Employment Type: OTHER