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Program Account Manager Jobs in Wyoming, MI (NOW HIRING)

Roskam Baking Company

Account Manager

Kentwood, MI · On-site

Proven track record of managing complex accounts, achieving growth goals, and high levels of ... benefits to programs that support your lifestyle needs and opportunities for professional ...

New

HUB

Senior Account Manager

Grand Rapids, MI · On-site

Bonus Program * Comprehensive Onboarding Program * Continuing Education / Personal Development ... Service Awards Here's Where You Come In As a Middle Market Commercial Senior Account Manager, you ...

C.H. Robinson

Account Manager

Grand Rapids, MI · On-site

$17.31 - $36.04/hr

By the end of the program, you'll be confidently managing customer relationships with the skills ... Health Savings Account (including employer contribution) * Dental and Vision * Basic and ...

HUB International

Senior Account Manager

Grand Rapids, MI · On-site

$70 - $90/hr

Continuing Education / Personal Development Programs As a Middle Market Commercial Senior Account Manager, you will manage an assigned book of business of $500K+ in revenue. You will be responsible ...

New

Nexeo Plastics

Account Manager-MI

Grand Rapids, MI · On-site

The Account Manager position will drive profitable growth in a defined territory by providing ... Additionally, Nexeo Plastics participates in the E-Verify program to ensure employment eligibility ...

Nexeo Plastics

Account Manager-MI

Grand Rapids, MI · On-site

The Account Manager position will drive profitable growth in a defined territory by providing ... Additionally, Nexeo Plastics participates in the E-Verify program to ensure employment eligibility ...

EquipmentShare

Territory Account Manager

Grand Rapids, MI · On-site

$24K/mo

Gym membership stipend + wellness programs (earn PTO and prizes!) * Company events, food truck ... Ability to manage strategic and national accounts A Workplace For All At EquipmentShare, we believe ...

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All JobsProgram Account JobsProgram Account Manager JobsProgram Account Manager Jobs in Wyoming, MI

Program Account Manager information

See Wyoming, MI salary details

$26.8K

$59.7K

$96.1K

How much do program account manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for program account manager in Wyoming, MI is $59,696.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,500.00 and $71,200.00 per year, depending on experience, location, and employer.

What is a program account manager?

A Program Account Manager is a professional responsible for overseeing client accounts within a specific program or portfolio, ensuring that client needs are met and program objectives are achieved. They act as the primary point of contact between clients and the company, coordinating services, managing budgets, and tracking progress. Program Account Managers often develop strategies to improve client satisfaction, resolve issues, and report on program performance. Their role requires strong organizational, communication, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a program account manager?

To thrive as a Program Account Manager, you need strong project management abilities, client relationship skills, and a background in business or account management, often supported by a relevant degree. Familiarity with CRM software, project management tools like Asana or Trello, and sometimes certifications such as PMP are typically required. Excellent communication, problem-solving, and negotiation skills set top performers apart in this role. These competencies are crucial for maintaining client satisfaction, meeting program goals, and driving business growth through effective coordination.

What are some common challenges faced by program account managers when balancing client needs with program objectives?

Program Account Managers often encounter the challenge of aligning diverse client expectations with the strategic goals and operational capabilities of their organization. This requires strong communication and negotiation skills to ensure that client requests are addressed without compromising program integrity or timelines. Additionally, managing multiple projects simultaneously and coordinating cross-functional teams can present organizational and prioritization challenges. Building strong relationships with clients and internal stakeholders is crucial for proactively addressing issues and ensuring program success.

What is the difference between Program Account Manager vs Customer Success Manager?

AspectProgram Account ManagerCustomer Success Manager
CredentialsRelevant certifications (e.g., PMP), experience in account managementCustomer service certifications, experience in client relations
Work EnvironmentCorporate, client-facing, project-focusedCustomer-centric, support and retention-focused
Employer & IndustryTech, SaaS, consulting firmsTech, SaaS, service industries
Search & Comparison IntentUnderstanding roles in account management and project deliveryDistinguishing client relationship roles in customer success

Program Account Managers focus on managing client accounts, overseeing projects, and ensuring delivery of services. Customer Success Managers prioritize client satisfaction, retention, and support. While both roles involve client interaction, Program Account Managers are more project and account delivery-oriented, whereas Customer Success Managers concentrate on ongoing client relationships and success outcomes.

How much does a program account manager get paid?

Program account managers typically earn a median annual salary between $70,000 and $120,000, depending on experience, industry, and location. Salaries can increase with certifications, advanced skills, and managerial responsibilities.

What cities near Wyoming, MI are hiring for Program Account Manager jobs?

Cities near Wyoming, MI with the most Program Account Manager job openings:

Program Account Manager jobs near you

Account Manager

Expeditors

Kentwood, MI • On-site

Full-time

Medical, Life, PTO

Posted 21 days ago

Expeditors rating

8.2

Company rating: 8.2 out of 10

Based on 89 frontline employees who took The Breakroom Quiz

36th of 366 rated logistics

Job description

Company Description
We take care of our employees, and they take care of our customers!
Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission
We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
Job Description
Scope:
Develop, maintain, and measure Expeditors' world-wide activity with top customers. Manage all aspects of our relationship to grow revenue and deliver exceptional customer service, including local and global alignment with execution teams and the customer.
Business Development :
Use your business acumen to maintain and expand client relationships using tools such as but not limited to our needs assessment guide, Customer Development Tool-Kit, product diversification tools, and Microsoft Dynamics. A successful account manager is curious and has a process driving mindset to help identify and improve customer's supply chains by bringing value and adding revenue streams.
Customer Management:
Continuously builds and maintains strong relationships throughout a customer's business hierarchy in order to understand organizational dynamics, decision-making, and strategic executive alignment leading to trusted advisor status. Maintains effective oversight for customers' operational needs and optimal execution for account growth through leadership, active communication, collaboration, and advocacy both internally and with customers.
Customer Ecosystem Expertise:
Develops and maintains knowledge and expertise for respective customer ecosystems including: market and industry intelligence; associated product, service, and vertical knowledge; customer information systems; and supply chain expertise.
Business Intelligence:
Develops and maintains data fluency combined with effective use of business intelligence tools for: information gathering, processing, and analysis; performance management and improvement; and reporting
Qualifications
  • Minimum 3 years Expeditors or industry experience - preferably customer facing
  • Able to drive and develop innovative ideas and solutions
  • Have a positive attitude & optimistic outlook
  • Overall understanding of Supply Chain organizational structures and cargo flows
  • Track record of navigating products, services and become and expert at navigating our network
  • Professional communication skills - internally & externally
  • Organizational skills
  • Charismatic with an ability to connect

Additional Information
Expeditors offers excellent benefits:
  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical
  • Life Insurance
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
  • Growth opportunities within the company
  • Employee Referral Program Bonus

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