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Program Account Manager Jobs in Springfield, MA (NOW HIRING)

Fortinet, Inc.

Major Account Manager, SLED

Hartford, CT · On-site

$220K - $280K/yr

We are currently seeking a dynamic Major Enterprise Account Manager, SLED to contribute to the ... All roles are eligible to participate in the Fortinet equity program, and this position is also ...

HUB

Account Manager - Client Advisory Team

Spencer, MA · Hybrid

$55K - $65K/yr

We are looking for an Account Manager to join our Personal Lines team on a Hybrid work schedule ... E-Verify Program We endeavor to make this website accessible to any and all users. If you would ...

HUB

Account Manager - Personal Lines

Simsbury, CT · Hybrid

$55K - $106K/yr

Health Plan Reimbursement Program * Health Savings Account (HSA) and Flexible Spending Accounts ... Department Account Management & Service Required Experience: 2-5 years of relevant experience ...

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All JobsProgram Account JobsProgram Account Manager JobsProgram Account Manager Jobs in Springfield, MA

Program Account Manager information

See Springfield, MA salary details

$29.4K

$65.6K

$105.6K

How much do program account manager jobs pay per year?

As of Sep 15, 2026, the average yearly pay for program account manager in Springfield, MA is $65,586.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,800.00 and $78,200.00 per year, depending on experience, location, and employer.

What is a program account manager?

A Program Account Manager is a professional responsible for overseeing client accounts within a specific program or portfolio, ensuring that client needs are met and program objectives are achieved. They act as the primary point of contact between clients and the company, coordinating services, managing budgets, and tracking progress. Program Account Managers often develop strategies to improve client satisfaction, resolve issues, and report on program performance. Their role requires strong organizational, communication, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a program account manager?

To thrive as a Program Account Manager, you need strong project management abilities, client relationship skills, and a background in business or account management, often supported by a relevant degree. Familiarity with CRM software, project management tools like Asana or Trello, and sometimes certifications such as PMP are typically required. Excellent communication, problem-solving, and negotiation skills set top performers apart in this role. These competencies are crucial for maintaining client satisfaction, meeting program goals, and driving business growth through effective coordination.

What are some common challenges faced by program account managers when balancing client needs with program objectives?

Program Account Managers often encounter the challenge of aligning diverse client expectations with the strategic goals and operational capabilities of their organization. This requires strong communication and negotiation skills to ensure that client requests are addressed without compromising program integrity or timelines. Additionally, managing multiple projects simultaneously and coordinating cross-functional teams can present organizational and prioritization challenges. Building strong relationships with clients and internal stakeholders is crucial for proactively addressing issues and ensuring program success.

What is the difference between Program Account Manager vs Customer Success Manager?

AspectProgram Account ManagerCustomer Success Manager
CredentialsRelevant certifications (e.g., PMP), experience in account managementCustomer service certifications, experience in client relations
Work EnvironmentCorporate, client-facing, project-focusedCustomer-centric, support and retention-focused
Employer & IndustryTech, SaaS, consulting firmsTech, SaaS, service industries
Search & Comparison IntentUnderstanding roles in account management and project deliveryDistinguishing client relationship roles in customer success

Program Account Managers focus on managing client accounts, overseeing projects, and ensuring delivery of services. Customer Success Managers prioritize client satisfaction, retention, and support. While both roles involve client interaction, Program Account Managers are more project and account delivery-oriented, whereas Customer Success Managers concentrate on ongoing client relationships and success outcomes.

How much does a program account manager get paid?

Program account managers typically earn a median annual salary between $70,000 and $120,000, depending on experience, industry, and location. Salaries can increase with certifications, advanced skills, and managerial responsibilities.

What job categories do people searching Program Account Manager jobs in Springfield, MA look for?

The top searched job categories for Program Account Manager jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Program Account Manager jobs?

Cities near Springfield, MA with the most Program Account Manager job openings:

Program Account Manager jobs near you
Infographic showing various Program Account Manager job openings in Springfield, MA as of June 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $65,586 per year, or $31.5 per hour.

Account Manager - Parking Operations

Hartford, CT • On-site

Propark Mobility
Real Estate • 1 - 5K employees
Learn more about Propark Mobilityexternal

$55K - $62K/yr

Full-time

Medical, Dental, Vision

Posted 25 days ago

Propark Mobility rating

7.1

Company rating: 7.1 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

Park your career here, with Propark Mobility!

Account Manager of Parking Operations

Salary Range: $55,000.00-$62,000.00 Annually, Commensurate with Experience, plus Incentive Bonus Potential up to 15% of salary

Work Modality: On Location

Location: Hartford, CT

 
Applications will be accepted until job is closed.
 

Ideal Experience:

  • This position is responsible for all aspects of the operation, including shuttle fleet management, self-parking, and valet services, as well as overseeing your location team. The ideal candidate will have previous parking industry experience, with a hospitality focus also being a top asset.
  • Progressive management experience with front-line team oversight
  • Established experience with scheduling and payroll is a plus
  • Bachelor’s degree with a concentration in business is helpful but not required.

Skills and Abilities we are searching for:

  • You are a motivated individual willing to take on new challenges, with management experience in the Parking, Customer Service, and/or Hospitality Industries. 
  • You are a “roll-up-the-sleeves and get-stuff-done” type of person who is organized, honest and thoughtful.
  • Your friends describe you as trustworthy, loyal and dependable.
  • You are self-sufficient, resourceful and decisive.
  • You see a challenge as an opportunity and are looking for a position with a chance for growth. 
  • You have a flexible schedule meaning that the position may require working weekends and holidays.
  • You have impeccable conversational and written communication skills.
  • You have an exceptional way with people and you achieve extraordinary results.
  • Excellent computer skills, including Microsoft Office Products including Word, Excel, Power Point, and Outlook, and ADP

What We Offer: Compensation and Benefits:

  • Fantastic opportunities for career growth - we always look to promote from within first!
  • Free Parking!!*
  • Competitive salary that is commensurate with experience, plus incentive bonus potential.
  • Very generous time off allowances - holidays, vacation, wellness and an extra day off for your birthday!
  • Priority driven culture that is supportive, engaging, empowering and celebratory.
  • A company that values diversity, inclusion, and belonging.
  • The ability to work in a fun and progressive environment in which everyone is provided with strong direction and then empowered to complete their objectives.
  • Learning opportunities through our internal training program - Propark Think 
  • Phenomenal Benefits Package, including medical, dental, vision, and 8 supplemental insurances, including pet insurance!
  • Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7 

Who We Are:

We make each day great - together. We create an exciting work atmosphere with a culture that is focused on supporting and celebrating each other. Our team members enjoy a positive work environment that is deeply committed to our simple driving goal: create the perfect parking moment for every guest.


Propark Mobility is an industry leading company that began with one lone lot in Hartford, CT in 1984. Today we boast over 750+ locations throughout the U.S. and are on a 5-year plan to quadruple our size!
Are you ready to park your career here? We have lots of opportunities ahead!

As Account Manager, you will:

  • Develop and train supervisors and line-level employees.
  • Review and approve work schedules to ensure adequate coverage while minimizing expenses.
  • Develop and maintain strong client relations and attend client meetings.
  • Assist supervisors in handling customer complaints and day-to-day operational issues.
  • Manage and submit employee, operations, and payroll reports.
  • Oversee the customer service program to ensure customer satisfaction.
  • Develop budgets and monitor financials to meet business goals.
  • Review and evaluate audits to ensure integrity of revenue control.
  • Ensure compliance with company policies and procedures, as well as those of our client.
  • Respond to operational issues when needed (at times, after normal business hours).
  • Maintain the highest professional and ethical standards for both our organization and our client.

Are you ready to park your career here?

Apply today!

We can't wait to meet you!

**Free parking while working at your assigned Propark location(s).

Propark is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. Qualified applicants with arrest and conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

Please go to the Propark corporate careers portal to view our CPRA Applicant Notice and Privacy Policy for the state of CA. This policy will also be emailed to you upon receipt of your application.

Please go to the Propark corporate careers portal to view our Notice of E-Verify Participation - Propark Mobility participates in E-Verify. Following acceptance of your offer, we may verify your employment eligibility through the federal E-Verify program. Notice of E-Verify Participation


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