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Program Account Manager Jobs in Springfield, MA (NOW HIRING)

TW Metals LLC

Inside Account Manager

Agawam, MA · On-site

Manages sales activities of assigned accounts by performing the following duties: * Engages in a ... Willingness to learn proprietary program known as Metalware * Displays effective use of time ...

TW Metals

Inside Account Manager

Agawam, MA · On-site

Manages sales activities of assigned accounts by performing the following duties: * Engages in a ... Willingness to learn proprietary program known as Metalware * Displays effective use of time ...

TW Metals, LLC

Inside Account Manager

Agawam, MA · On-site

Manages sales activities of assigned accounts by performing the following duties: * Engages in a ... Willingness to learn proprietary program known as Metalware * Displays effective use of time ...

O'Neal Industries

Inside Account Manager

Agawam, MA · On-site

Manages sales activities of assigned accounts by performing the following duties: * Engages in a ... Willingness to learn proprietary program known as Metalware * Displays effective use of time ...

TW Metals

Inside Account Manager

Agawam, MA · On-site

Manages sales activities of assigned accounts by performing the following duties: * Engages in a ... Willingness to learn proprietary program known as Metalware * Displays effective use of time ...

Fortinet, Inc.

Major Account Manager, SLED

Hartford, CT · On-site

$220K - $280K/yr

As a Major Accounts Manager, SLED you will: * Play an integral role in new business pitches, foster ... All roles are eligible to participate in the Fortinet equity program, and this position is also ...

Fortinet, Inc.

Major Account Manager, SLED

Hartford, CT · On-site +1

$220K - $280K/yr

As a Major Accounts Manager, SLED you will: * Play an integral role in new business pitches, foster ... All roles are eligible to participate in the Fortinet equity program, and this position is also ...

Fortinet

Major Account Manager, SLED

Hartford, CT · On-site +1

$220K - $280K/yr

As a Major Accounts Manager, SLED you will: * Play an integral role in new business pitches, foster ... All roles are eligible to participate in the Fortinet equity program, and this position is also ...

Socket.dev

Major Account Manager, SLED

Hartford, CT · On-site

$220K - $280K/yr

As a Major Accounts Manager, SLED you will: * Play an integral role in new business pitches,foster ... All roles are eligible to participate in the Fortinet equity program, and this position is also ...

Squaremouth

Account Manager - Personal Lines

Simsbury, CT · On-site

$55K - $106K/yr

Account Manager - Personal Lines We currently have an opportunity for an Account Manager to join ... Health Plan Reimbursement Program * Health Savings Account (HSA) and Flexible Spending Accounts ...

American Iron and Metal

Associate Account Manager

Hartford, CT · On-site

$124K - $129K/yr

... Account Manager to join our dedicated team! In this role, you'll engage directly with catalytic ... A competitive wage (60-70,000), commission package, vacation, benefits and a 401k matching program

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Showing results 21-40

All JobsProgram Account JobsProgram Account Manager JobsProgram Account Manager Jobs in Springfield, MA

Program Account Manager information

See Springfield, MA salary details

$29.4K

$65.6K

$105.6K

How much do program account manager jobs pay per year?

As of Sep 15, 2026, the average yearly pay for program account manager in Springfield, MA is $65,586.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,800.00 and $78,200.00 per year, depending on experience, location, and employer.

What is a program account manager?

A Program Account Manager is a professional responsible for overseeing client accounts within a specific program or portfolio, ensuring that client needs are met and program objectives are achieved. They act as the primary point of contact between clients and the company, coordinating services, managing budgets, and tracking progress. Program Account Managers often develop strategies to improve client satisfaction, resolve issues, and report on program performance. Their role requires strong organizational, communication, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a program account manager?

To thrive as a Program Account Manager, you need strong project management abilities, client relationship skills, and a background in business or account management, often supported by a relevant degree. Familiarity with CRM software, project management tools like Asana or Trello, and sometimes certifications such as PMP are typically required. Excellent communication, problem-solving, and negotiation skills set top performers apart in this role. These competencies are crucial for maintaining client satisfaction, meeting program goals, and driving business growth through effective coordination.

What are some common challenges faced by program account managers when balancing client needs with program objectives?

Program Account Managers often encounter the challenge of aligning diverse client expectations with the strategic goals and operational capabilities of their organization. This requires strong communication and negotiation skills to ensure that client requests are addressed without compromising program integrity or timelines. Additionally, managing multiple projects simultaneously and coordinating cross-functional teams can present organizational and prioritization challenges. Building strong relationships with clients and internal stakeholders is crucial for proactively addressing issues and ensuring program success.

What is the difference between Program Account Manager vs Customer Success Manager?

AspectProgram Account ManagerCustomer Success Manager
CredentialsRelevant certifications (e.g., PMP), experience in account managementCustomer service certifications, experience in client relations
Work EnvironmentCorporate, client-facing, project-focusedCustomer-centric, support and retention-focused
Employer & IndustryTech, SaaS, consulting firmsTech, SaaS, service industries
Search & Comparison IntentUnderstanding roles in account management and project deliveryDistinguishing client relationship roles in customer success

Program Account Managers focus on managing client accounts, overseeing projects, and ensuring delivery of services. Customer Success Managers prioritize client satisfaction, retention, and support. While both roles involve client interaction, Program Account Managers are more project and account delivery-oriented, whereas Customer Success Managers concentrate on ongoing client relationships and success outcomes.

How much does a program account manager get paid?

Program account managers typically earn a median annual salary between $70,000 and $120,000, depending on experience, industry, and location. Salaries can increase with certifications, advanced skills, and managerial responsibilities.

What job categories do people searching Program Account Manager jobs in Springfield, MA look for?

The top searched job categories for Program Account Manager jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Program Account Manager jobs?

Cities near Springfield, MA with the most Program Account Manager job openings:

Program Account Manager jobs near you
Infographic showing various Program Account Manager job openings in Springfield, MA as of June 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $65,586 per year, or $31.5 per hour.

Inside Account Manager

Agawam, MA • On-site

TW Metals LLC
Coal, Metals and Minerals Mining • 501 - 1,000 employees
Learn more about TW Metals LLCexternal

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

Company Summary: TW Metals, LLC is a leading global distributor of Specialty Metals to companies such as Boeing, Space-X, GE, McMaster-Carr, and Eaton. TW Metals stocks and processes Tube, Pipe, Bar, Extrusions, Sheet and Plate in stainless, aluminum, nickel, titanium, carbon and carbon alloy. As a global organization, we have over 30 stocking locations in North America, Europe, Mexico, and Asia. TW Metals stands for integrity, respect for the individual, commitment, customer satisfaction and continuous improvement. This family-owned company embraces opportunity and growth for our employees.
https://www.twmetals.com/
Responsibilities: Manages sales activities of assigned accounts by performing the following duties:

  • Engages in a high level of customer service thru delivering quotation responses, handling customer discrepancies, receiving and maintaining customer orders while ensuring complete customer satisfaction.
  • Develops and sustains effective supplier and customer relationships to assure a competitive position in the marketplace
  • Works closely with the Territory Manager to maintain lists of prospects and potentially new accounts to grow new business and achieve established budget targets
  • Maximizes productivity by effectively planning, organizing and managing workload
  • Reviews market analyses to determine customer needs, volume potential, price schedules, and discount rates
  • Communicates with Territory Manager to assist in developing sales campaign to accommodate goals of assigned customers
Qualifications
  • Undergraduate degree in any specialty is preferred
  • No metal industry or sales experience necessary, we are happy to provide full training
  • Possess effective communication skills which include verbal and written
  • Must have experience with Microsoft Office, particularly Excel and Word
  • Willingness to learn proprietary program known as Metalware
  • Displays effective use of time management skills
  • Knowledge of basic math skills is essential
We treat our employees right
We offer a full comprehensive benefits program which includes medical, dental, vision, company paid life insurance, short and long-term disability, paid vacation, PTO, 401(k), tuition reimbursement among other competitive benefits.
TW Metals, LLC. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will be considered for employment regardless of race, religion, gender, gender identity, sexual orientation, national origin, disability, age, or veteran status. TW Metals is also committed to complying with all fair employment practices regarding citizenship and immigration status.
The right opportunity is waiting for you here at TW Metals, LLC. APPLY NOW! #J-18808-Ljbffr

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