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Program Account Manager Jobs in Springfield, MA (NOW HIRING)

Yellowstone Landscape

Account Manager

Chicopee, MA · On-site

$70K - $80K/yr

As an Account Manager you'll feel right at home in your "field" office, always being on the go ... Industry leading safety programs * Company provided work shirts and safety gear * Equipped with ...

Yellowstone Landscape

Account Manager

Chicopee, MA

As an Account Manager you'll feel right at home in your "field" office, always being on the go ... Industry leading safety programs * Company provided work shirts and safety gear * Equipped with ...

TTM Technologies

Account Manager

Stafford Springs, CT · On-site

The primary job objective is to work with Sales and Program Managers and with internal Engineering ... Manage at least one (1) customer account with responsibilities including: * Manages customer ...

Ttmtech

Account Manager

Stafford Springs, CT · On-site

The primary job objective is to work with Sales and Program Managers and with internal Engineering ... Manage at least one (1) customer account with responsibilities including: * Manages customer ...

TicketNetwork

CL Account Manager

South Windsor, CT · On-site

The Account Manager delivers live training sessions, supports account creation and onboarding ... Free food and beverage program * Competitive benefits, including 401(k) * And many additional perks ...

RCN Capital LLC

CL Account Manager

South Windsor, CT · On-site

The Account Manager delivers live training sessions, supports account creation and onboarding ... Free food and beverage program * Competitive benefits, including 401(k) * And many additional perks ...

Kobie Marketing

Sr. Account Manager

Hartford, CT · Remote

Provide account expertise and insight to guide cross-functional Kobie and client teams across ... Field and manage client requests and changes to administrative program functions, such as earn ...

Kobie Marketing

Sr. Account Manager

Hartford, CT · On-site +1

Provide account expertise and insight to guide cross-functional Kobie and client teams across ... Field and manage client requests and changes to administrative program functions, such as earn ...

Kobie Marketing

Sr. Account Manager

Hartford, CT · Remote

Provide account expertise and insight to guide cross-functional Kobie and client teams across ... Field and manage client requests and changes to administrative program functions, such as earn ...

Stark Tech

Account Manager II

East Granby, CT · On-site

$74K - $123K/yr

Job Requirements The Account Manager - Physical Security works primarily in the field and partners ... or incentive compensation program. Actual earnings are based on individual performance and ...

Stark Tech

Account Manager II

Hartford, CT · On-site

$74K - $123K/yr

Job Requirements The Account Manager - Physical Security works primarily in the field and partners ... or incentive compensation program. Actual earnings are based on individual performance and ...

Alkegen

Key Account Manager - NE

Manchester, CT · On-site

$105K - $132K/yr

The Key Account Manager will drive profitable growth by expanding market share through new business ... programs, present marketing/advertisingprograms , and new products, prepare and conduct training ...

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All JobsProgram Account JobsProgram Account Manager JobsProgram Account Manager Jobs in Springfield, MA

Program Account Manager information

See Springfield, MA salary details

$29.4K

$65.6K

$105.6K

How much do program account manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for program account manager in Springfield, MA is $65,586.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,800.00 and $78,200.00 per year, depending on experience, location, and employer.

What are some common challenges faced by program account managers when balancing client needs with program objectives?

Program Account Managers often encounter the challenge of aligning diverse client expectations with the strategic goals and operational capabilities of their organization. This requires strong communication and negotiation skills to ensure that client requests are addressed without compromising program integrity or timelines. Additionally, managing multiple projects simultaneously and coordinating cross-functional teams can present organizational and prioritization challenges. Building strong relationships with clients and internal stakeholders is crucial for proactively addressing issues and ensuring program success.

How much does a program account manager get paid?

The average salary for a Program Account Manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Compensation may also include bonuses, benefits, and opportunities for professional development.

What is a program account manager?

A Program Account Manager is a professional responsible for overseeing client accounts within a specific program or portfolio, ensuring that client needs are met and program objectives are achieved. They act as the primary point of contact between clients and the company, coordinating services, managing budgets, and tracking progress. Program Account Managers often develop strategies to improve client satisfaction, resolve issues, and report on program performance. Their role requires strong organizational, communication, and problem-solving skills.

What is the difference between Program Account Manager vs Customer Success Manager?

AspectProgram Account ManagerCustomer Success Manager
CredentialsRelevant certifications (e.g., PMP), experience in account managementCustomer service certifications, experience in client relations
Work EnvironmentCorporate, client-facing, project-focusedCustomer-centric, support and retention-focused
Employer & IndustryTech, SaaS, consulting firmsTech, SaaS, service industries
Search & Comparison IntentUnderstanding roles in account management and project deliveryDistinguishing client relationship roles in customer success

Program Account Managers focus on managing client accounts, overseeing projects, and ensuring delivery of services. Customer Success Managers prioritize client satisfaction, retention, and support. While both roles involve client interaction, Program Account Managers are more project and account delivery-oriented, whereas Customer Success Managers concentrate on ongoing client relationships and success outcomes.

What are the key skills and qualifications needed to thrive as a program account manager?

To thrive as a Program Account Manager, you need strong project management abilities, client relationship skills, and a background in business or account management, often supported by a relevant degree. Familiarity with CRM software, project management tools like Asana or Trello, and sometimes certifications such as PMP are typically required. Excellent communication, problem-solving, and negotiation skills set top performers apart in this role. These competencies are crucial for maintaining client satisfaction, meeting program goals, and driving business growth through effective coordination.

What job categories do people searching Program Account Manager jobs in Springfield, MA look for?

The top searched job categories for Program Account Manager jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Program Account Manager jobs?

Cities near Springfield, MA with the most Program Account Manager job openings:

Program Account Manager jobs near you
Infographic showing various Program Account Manager job openings in Springfield, MA as of June 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $65,586 per year, or $31.5 per hour.

Account Manager

Systems Management Planning Inc

Hartford, CT • On-site

Full-time

Re-posted yesterday

Job description

SMP has been named a top or best workplace nine times in the past six years, including Inc. Magazine's Best Workplaces, 3x Best Company to Work for in New York State, and 6x Rochester Top Workplace Award winner. For more information about working at SMP, visit https://www.smp-corp.com/careers/.
Position Overview:
Our Sales Team is seeking to hire an Account Manager with at least 7 years of field sales experience in enterprise accounts in the IT hardware/software technology industry.
This role has a direct impact on the growth of our company by assisting customers with delivering strategic business outcomes, digitization and matching best of breed solutions with customer requirements. The Enterprise Account Manager is responsible for growing top-line revenue through the discovery and acquisition of customer engagements in both new and existing clients by employing a highly consultative sales methodology.
We are looking for proven high performers who are forward-thinking, innovative, enthusiastic and ambitious team players. Qualified candidates will be motivated self-starters with stellar academic credentials, superb judgment and communication skills and a commitment to excellence. Successful candidates will also possess the ability to thrive and grow in a fast-paced, team-oriented environment.
Responsibilities:
  • Prospect and customer development (new and existing) through a highly consultative solutions sales approach.
  • Design solutions, present and demonstrate to customers to solve their business needs/problems.
  • Create sales plans to ensure broad penetration into the large accounts within the territory including developing effective strategies for winning in a competitive environment.
  • Understand complex customer requirements on both a business and technical level.
  • Build strong relationships with technology partners and respective field representatives to gather leads and be introduced into sales opportunities.
  • Assist with providing competitive pricing analyses and product options, based on customer need
  • Remain current on industry and product knowledge, technology trends and advancements for SMP solutions.
  • Understand and articulate Professional and Managed Services options.
  • Solicit and acquire signed agreements and appropriate paperwork from clients for purchase of SMP's services.
  • Develop/maintain strong relationships and ensure timely communications with appropriate customer personnel, including senior management.
  • Provide timely and accurate reports on results as required by management.
  • Demonstrate flexibility and adaptability when assigned additional responsibilities or projects.
  • Determine deal eligibility for promotions, rebates and distributor special pricing.
  • Apply for, and manage special pricing programs, when applicable.

Qualifications:
  • Bachelor's Degree in Business, Marketing or related field, or equivalent education and experience.
  • At least seven (7) years of field sales experience in the technology industry (specifically Data Center, Collaboration and End User Computing solutions) required.
  • Solution Sales Experience with Cisco, Dell/EMC, VMware, Palo Alto and other software sales experience required.
  • Ability to obtain and maintain appropriate professional certifications (i.e. Cisco, Dell/EMC, VMware).
  • Strong technical aptitude with the ability to quickly learn concepts related to computer system configurations.
  • Experience and knowledge of the IT Solutions market (Data Center, Collaboration, Managed Services).
  • Proven ability to sell large complex deals and meet/exceed multi-million-dollar quotas.
  • Strong understanding of common business practices in the areas of sales cycles, customer service, accounting, pricing, purchasing, shipping and billing.
  • Ability to correlate pricing strategies with company financial goals.
  • Proven track record of successful prospecting skills, finding competitive situations and successfully converting customers to their solution.
  • Excellent presentation (oral and written), face to face selling, organization and record keeping skills a must.
  • Must be proficient with MS Word, Excel.
  • Experienced with sales CRM database use and management

Preferred Skills/Certifications:
  • Well established customer relationships with CxO, VP, Director of IT level relationships preferred.
  • Managed Services sales experience a plus.

Work Environment/Physical Demands:
  • This job operates in a clerical, office setting. This position routinely uses standard office equipment such as computers and phones. While a largely sedentary role, some lifting or carrying of items up to 50 pounds may occasionally be required.
  • Travel to customer/prospect locations and SMP offices, as requested.

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