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Program Account Manager Jobs in Massachusetts (NOW HIRING)

We're looking for a motivated, curious and enthusiastic Communications Account Manager who will provide input and execute on the many facets of our clients' strategic communications programs. Our ...

Account Manager

Boston, MA ยท On-site +1

We're looking for a Strategic Account Manager who drives customer success, expansion and retention ... Use this insight to position Port as not just a tool, but a transformative program. Connect ...

NewEngland@SupremeX.com The Account Manager represents the Company in a professional manner and ... Sales related program) * Effective listening, business communication (verbal and written ...

Account Manager

Boston, MA ยท On-site

$73K - $84K/yr

As an Account Manager, you will play a vital role in planning and buying across all media channels ... and programs. Proven project management skills and client facing experience are a must - you're ...

New

Coordinates communications, marketing tools and promotions for assigned accounts. * Negotiates, and ... Excellent project management skills including the ability to define program, project or process ...

Job Overview: The Account Manager (AM) focuses on identifying and developing new product ... This role involves prospecting, presenting programs, and meeting sales quotas. Responsibilities ...

New

Key Account Manager

Needham, MA ยท On-site

$87K - $161K/yr

The Key Account Manager will report to the National Account Manager and play an integral role in ... Negotiate programs and agreements for assigned accounts upon renewal * Prepare presentations ...

Account Manager

Somerville, MA ยท On-site

$90K - $105K/yr

Account Manager Triumvirate Environmental, one of the largest environmental services firms in North ... generous tuition reimbursement program, TONS of safety training for some positions with ...

Each Dealer Account Manager will manage their own dealer base to understand the Westlake Program so they can grow and succeed This is a full-time position including full-time benefits. We are looking ...

Each Dealer Account Manager will manage their own dealer base to understand the Westlake Program so they can grow and succeed This is a full-time position including full-time benefits. We are looking ...

Job Overview: The Account Manager (AM) focuses on identifying and developing new product ... This role involves prospecting, presenting programs, and meeting sales quotas. Responsibilities ...

Senior Account Manager (B2B SaaS Enterprise-Level Experience Required) LOCATION: We are focused on ... Validity created the AI platform behind the world's most successful email programs. We turn decades ...

Dealer Account Manager

Worcester, MA ยท On-site

$60K - $130K/yr

Each Dealer Account Manager will manage their own dealer base to understand the Westlake Program so they can grow and succeed This is a full-time position including full-time benefits. We are looking ...

New

Account Manager

Boston, MA ยท On-site

$90K - $95K/yr

Alliant is changing the way our clients approach risk management and benefits, so they can ... programs to meet employees' needs now and in the future, including a very competitive financial ...

## Account Manager, RiskApplyremote type: Remotelocations: Boston, Massachusetts: United States of ... programs, and resources for mental, physical, and financial wellbeing.* **Culture:** Globally ...

Showing results 41-60

Program Account Manager information

What is a program account manager?

A Program Account Manager is a professional responsible for overseeing client accounts within a specific program or portfolio, ensuring that client needs are met and program objectives are achieved. They act as the primary point of contact between clients and the company, coordinating services, managing budgets, and tracking progress. Program Account Managers often develop strategies to improve client satisfaction, resolve issues, and report on program performance. Their role requires strong organizational, communication, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a program account manager?

To thrive as a Program Account Manager, you need strong project management abilities, client relationship skills, and a background in business or account management, often supported by a relevant degree. Familiarity with CRM software, project management tools like Asana or Trello, and sometimes certifications such as PMP are typically required. Excellent communication, problem-solving, and negotiation skills set top performers apart in this role. These competencies are crucial for maintaining client satisfaction, meeting program goals, and driving business growth through effective coordination.

What are some common challenges faced by program account managers when balancing client needs with program objectives?

Program Account Managers often encounter the challenge of aligning diverse client expectations with the strategic goals and operational capabilities of their organization. This requires strong communication and negotiation skills to ensure that client requests are addressed without compromising program integrity or timelines. Additionally, managing multiple projects simultaneously and coordinating cross-functional teams can present organizational and prioritization challenges. Building strong relationships with clients and internal stakeholders is crucial for proactively addressing issues and ensuring program success.

What is the difference between Program Account Manager vs Customer Success Manager?

AspectProgram Account ManagerCustomer Success Manager
CredentialsRelevant certifications (e.g., PMP), experience in account managementCustomer service certifications, experience in client relations
Work EnvironmentCorporate, client-facing, project-focusedCustomer-centric, support and retention-focused
Employer & IndustryTech, SaaS, consulting firmsTech, SaaS, service industries
Search & Comparison IntentUnderstanding roles in account management and project deliveryDistinguishing client relationship roles in customer success

Program Account Managers focus on managing client accounts, overseeing projects, and ensuring delivery of services. Customer Success Managers prioritize client satisfaction, retention, and support. While both roles involve client interaction, Program Account Managers are more project and account delivery-oriented, whereas Customer Success Managers concentrate on ongoing client relationships and success outcomes.

How much does a program account manager get paid?

Program account managers typically earn a median annual salary between $70,000 and $120,000, depending on experience, industry, and location. Salaries can increase with certifications, advanced skills, and managerial responsibilities.

What are popular job titles related to Program Account Manager jobs in Massachusetts?

For Program Account Manager jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Program Account Manager jobs in Massachusetts look for?

The top searched job categories for Program Account Manager jobs in Massachusetts are:

What cities in Massachusetts are hiring for Program Account Manager jobs?

Cities in Massachusetts with the most Program Account Manager job openings:

Infographic showing various Program Account Manager job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Account Manager

Boston, MA โ€ข On-site

TEN BRIDGE COMMUNICATIONS
Public Relations Agenciesย โ€ขย 11 - 50 employees

Other

Life, Retirement, PTO

Posted 18 days ago


Job description

AccountManager

Are you a talented communications account manager with the desire to work with leaders in the biotech sector? Weโ€™re a thriving strategic communications, digital and creative agency based in Boston that works with trailblazers in the biotech industry. Weโ€™re looking for a motivated, curious and enthusiastic Communications Account Manager who will provide input and execute on the many facets of our clientsโ€™ strategic communications programs. Our services encompass corporate messaging/positioning, media strategies/media relations, investor communications, internal communications, scientific communications, web site development, patient engagement, and broader communications including social and digital media.

WhatYouโ€™llBe Doing Day to Day:
  • Act as a key team membersupportingefforts across multiple client accounts, working with senior account leaders to implement the full range of client responsibilities
  • Ensure smooth,timelyandaccurateproject management across accounts and multiple, simultaneous projects, proactively keeping account leads and teams updated on progress and potential challenges
  • Develop content for a wide range of client projects, including social mediaandwebsite content, press releases, and media materials
  • Conduct media outreachand research
  • Proof variety of materials
  • Manage client and internal Ten Bridge review process
  • Work collaboratively with our creativeteamtoalign onproject variables and timelines
  • Help lead andparticipatein daily and weekly client interactions and meetings
  • Develop a deep understanding of the multiple aspects of our work
  • Offer support and guidance to Communication Associates
  • Demonstrateproven ability to understand technical subject matter, and convey its essence through written and verbal communications
  • Drive social media strategy and implementation
  • Work collaboratively with peers at Ten Bridge on agency-wide initiatives
WhatWeโ€™reLooking For:
  • Bachelorโ€™s degree in Communications, Journalism, Public Relations, or related discipline, or equivalent work experience
  • Strong writing and verbal communication skills
  • Outstanding project management skills
  • 4+ yearsof experience in communications/PR, agency experiencepreferred
  • Apassion for immersingoneself in the biotech industry
  • A desire to help build and nurture a culture of collaboration excellence and growth, and an ability toalways think creatively
About Ten Bridge Communications

Ten Bridge,establisheda decade ago, has grown to be the leading communications agency for innovative companies pioneering the future of drug development. Our success as an agency stems from a deep commitment to partnership with our clients. The Ten Bridge model reflects our orientation as an agency founded and run by individuals whose careers were shaped by both in-house experience leading communications within top biotech and pharmaceuticalcompanies, and decades of agency experience applying thisknow-howto support the companies who shape the future.

This โ€œhybridโ€ mindset combines the depth and dedication of an in-house communications team with the broad perspective and commitment to proactive client service of an agency. We consider every engagement as an opportunity to serve as an extension of our clientsโ€™ teams. We earn our seat at the table daily by bringing insights,proactivityand depth to each encounter.

For our team, weoffera very competitivecompensation and benefits package that includes generous paid time off, 401(k) match, monthly wellness benefit, paid parental leave, short-term and long-term disability, life insurance, cell phone reimbursement, pet insurance, professional development, volunteer opportunities and more.

  • generous paid time off
  • 401(k) match
  • monthly wellness benefit
  • paid parental leave
  • short-term and long-term disability
  • life insurance
  • cell phone reimbursement
  • pet insurance
  • professional development
  • volunteer opportunities
  • more

Please Note: Our headquarters officeis located indowntown Boston, MA. Our Boston area employees collaborate in office together three days a week with flexibility/remote work on other days. Our remote employees spend time in Boston for company, client and team meetings as needed.

We are an equal opportunityemployerand all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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