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Professional Services Program Manager Jobs in Raleigh, NC

This role has a direct impact on the delivery of HPE products and services by managing schedules ... Personal & Professional Development We also invest in your career because the better you are, the ...

Position Summary The Program Manager provides executive leadership across Tier 1 Service Desk, Tier ... The USPTO uses Microsoft Project Professional for all project management needs and Microsoft ...

Designed from the ground up to make AI simple to deploy and manage, VAST takes the cost and ... Summary As a Professional Services Engineer (PSE), you will be responsible for delivering a ...

Sr. Program Manager

Cary, NC

$108K - $109K/yr

Position Summary The Sr. Program Manager, Professional Services, will be responsible for overseeing long and short-term strategic and tactical planning, as well as the day-to-day activities required ...

3E is looking for a new Professional Services Engineer to help drive the end-to-end technical delivery of large-scale asset onboarding onto our Asset Performance Management (APM) SaaS platform. This ...

3E is looking for a new Professional Services Engineer to help drive the end-to-end technical delivery of large-scale asset onboarding onto our Asset Performance Management (APM) SaaS platform. This ...

About the Role We are seeking a ACT Program Manager who focuses on the client journey into and out ... Oversees the client journey into and out of ACT services, ensuring smooth coordination of referrals ...

Sr. Program Manager

Cary, NC · On-site +1

$120K - $130K/yr

Position Summary The Sr. Program Manager, Professional Services, will be responsible for overseeing long and short-term strategic and tactical planning, as well as the day-to-day activities required ...

Proven track record of leading complex transformational customer programs. * Good understanding of ... Experience in managing professional services teams, preferably in enterprise SaaS companies

Associate Project Mangers work collaboratively with professionals in several Service functions ... the Regional Managers (RMs), Program/Project Managers (P/Client) and Professional Service ...

Showing results 21-40

Professional Services Program Manager information

See Raleigh, NC salary details

$37.9K

$73.8K

$139K

How much do professional services program manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for professional services program manager in Raleigh, NC is $73,797.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,500.00 and $86,500.00 per year, depending on experience, location, and employer.

What is a professional services program manager?

Professional Services Program Managers are responsible for leading and coordinating complex service projects for clients, often within industries like technology, consulting, or engineering. They oversee project delivery, manage client relationships, allocate resources, and ensure that programs meet business objectives and client expectations. Their role often bridges the gap between service delivery teams and clients, ensuring successful outcomes and client satisfaction. They also track project progress, handle budgets, and address any issues that arise during program execution.

How does a professional services program manager typically collaborate with cross-functional teams to deliver client projects?

As a Professional Services Program Manager, you will regularly collaborate with cross-functional teams such as sales, technical consultants, and customer success to ensure seamless project delivery. This often involves facilitating communication between stakeholders, aligning project objectives, and coordinating resources to meet client expectations and deadlines. You’ll also be responsible for managing project risks and resolving issues that arise, making strong interpersonal and organizational skills essential. Building strong relationships across departments is key to driving successful outcomes and maintaining high client satisfaction.

What are the key skills and qualifications needed to thrive as a professional services program manager, and why are they important?

To thrive as a Professional Services Program Manager, you generally need strong project management expertise, a background in business or technology, and experience with client-facing implementations. Familiarity with project management software like MS Project or Asana, and certifications such as PMP or Agile/Scrum, are typically expected. Exceptional organizational, leadership, and communication skills help you effectively coordinate teams and manage client relationships. These abilities are crucial for ensuring successful project delivery, client satisfaction, and the achievement of business goals.

What is the difference between Professional Services Program Manager vs Project Manager?

AspectProfessional Services Program ManagerProject Manager
CredentialsTypically requires PMP, PgMP, or similar certificationsOften requires PMP or CAPM certifications
Work EnvironmentFocuses on managing multiple ongoing client projects within professional servicesManages individual projects with defined scope, time, and budget
Employer & IndustryCommon in consulting, IT services, and professional services firmsWidely used across various industries including construction, IT, and healthcare

The Professional Services Program Manager oversees multiple client projects, ensuring strategic alignment and resource management, while the Project Manager focuses on executing specific projects within scope and deadlines. Both roles require strong organizational skills and certifications but differ in scope and responsibilities.

What is the average salary for a professional services program manager?

The average salary for a professional services program manager typically ranges from $90,000 to $130,000 annually, depending on experience, industry, and location. Senior roles or those with specialized skills and certifications may earn higher compensation, often exceeding $150,000.

What are popular job titles related to Professional Services Program Manager jobs in Raleigh, NC?

For Professional Services Program Manager jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Professional Services Program Manager jobs in Raleigh, NC look for?

The top searched job categories for Professional Services Program Manager jobs in Raleigh, NC are:

Infographic showing various Professional Services Program Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $73,797 per year, or $35.5 per hour.

Senior Professional Services Consultant

WalkMe

Raleigh, NC • Hybrid

Full-time

Medical, Retirement, PTO

Re-posted 3 days ago


Job description

Industry leader? Well, how about an industry creator?!
 
At WalkMe, now an SAP company, we're not just the leader in digital adoption, we started the digital adoption revolution - enabling organizations to pinpoint and resolve digital friction, regain control of their tech stack, and be better equipped to manage future change. With over 1,600 clients, including 55 Fortune 100 companies and 6 Fortune 10 companies working with us daily, we're transforming how enterprises interact with their technology.
 
So, if you're an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!

The Professional Services Consultant is an important role at WalkMe as they will own the implementation of our product for our customers. We're looking for a passionate and motivated team member who will partner with our customers to design and build solutions that enhance the user experience across multiple websites and platforms. The ideal candidate is passionate about technology, solutioning, and customer success. The Professional Services Consultant will report to a Professional Services Manager.
What You'll Own
  • WalkMe Implementation: Design, build, and implement interactive experiences for our customers to enhance their end-user onboarding experience, accelerate feature adoption, and drive business impact.
  • Consultation: Work closely with customer application owners to understand their business objectives, pain points, and end-user needs. Provide expert advice and recommend WalkMe solutions that align with their goals and improve user experiences.
  • Project Management: Lead end-to-end WalkMe projects, collaborating with customers, internal stakeholders, and the development team to ensure successful delivery within scope, timeline, and budget. Effectively manage project risks and provide regular status updates to all involved parties.
  • Training and Enablement: Conduct training sessions for customers on WalkMe best practices, ensuring they can make the most of the product and effectively utilize its features to enhance their applications.
  • Troubleshooting: Identify and resolve any issues related to WalkMe implementation, ensuring smooth functionality across different platforms and devices.
  • Collaboration: Foster strong cross-functional collaboration with UX/UI designers, developers, customer success teams, and other stakeholders.
  • Continuous Learning: Stay updated with the latest trends and advancements in WalkMe and digital adoption technologies. 
  • Consultative Sales Mindset: Ability to identify expansion opportunities where WalkMe could solve problems in other departments or applications within the customer's organization.
  • Solution Architecture & Mapping: Translate complex business processes into logical WalkMe solutions with high technical integrity; ensuring every build is architecturally sound, aligned with business KPIs, and designed for a frictionless end user journey that accelerates digital adoption.
What You Need to Succeed
  • Previous experience with the WalkMe platform or other similar user guidance and onboarding tools is a plus.
  • Strong understanding of user behavior and how to improve user engagement through WalkMe.
  • Familiarity with HTML, CSS, and JavaScript to customize and integrate WalkMe elements into web applications.
  • Analytical mindset, capable of interpreting data to make data-driven decisions and optimize WalkMe implementations.
  • Excellent communication and collaboration skills, with the ability to work effectively in a team environment.
  • Attention to detail, ensuring WalkMe elements are visually appealing, user-friendly, and aligned with our brand guidelines.
  • Problem-solving skills, capable of troubleshooting and resolving issues related to WalkMe implementations.
  • Experience in project management, demonstrating the ability to coordinate tasks effectively within timeline and resources.
  • Experience working in an agile development environment is a plus.
  • 7+ years of experience in Professional Services, Implementation Consulting, or Customer Success.
  • 3+ years of SaaS experience.
  • Bachelor's degree in a relevant field preferred.
What Sets Us Apart
  • At WalkMe, we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay, employee resource groups, holistic benefits and more.  We are committed to fostering an inclusive culture which celebrates the unique experiences and perspectives each Team Member brings to the workplace.
  • Hybrid Work Arrangement: We offer a hybrid work schedule to perfectly combine the benefits of remote work and the essential connections and collaborations of onsite work.
  • Supportive Culture: We focus on the whole person, celebrating what makes us unique, and create space for community.
  • Professional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering.
  • Stay healthy and happy with Wellness@WalkMe! Enjoy quarterly wellness reimbursements, daily BrightBreaks to recharge, and WalkMe's annual Wellness Month every July-because your well-being matters all year long.
  • WalkMe provides health coverage options, where applicable, to ensure employees have access to essential medical benefits. Our offerings are designed to support the well-being and diverse needs of our global workforce.
  • WalkMe offers a generous annual leave policy tailored to meet regional standards, ensuring all employees enjoy sufficient time off to rest and recharge.
  • WalkMe offers RefreshMe Days throughout the year to further strengthen our commitment to work/life balance.
  • Robust Retirement Contributions: Ask HR about the specific offerings for your region!
  • SAP's acquisition of WalkMe highlights a commitment to enhancing user experience and streamlining software interactions, offering opportunities to work with cutting-edge technology that drives efficiency and innovation in the workplace.
$110,000 - $140,000 a year
Our job titles may span more than one career level. The total OTE for this role including base pay and variable is between $110,000 and $140,000. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, benefits, and RSUs as part of our competitive total rewards package.

At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.
 
WalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact your Talent Acquisition partner immediately.
 
TO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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