Professional Services Program Manager Jobs in Michigan

LITTLE RIVER BAND OF OTTAWA INDIANS

POSITION VACANCY ANNOUNCEMENT

Position:Victim Services Program Coordinator - Family Services - Full Time Regular

90% GRANT FUNDED/ 10% TRIBAL FUNDED Position

Pay Grade: E5

Hiring Range: $55,332.63 - $71,692.12 - $88,050.58 (Commensurate with Verified Qualifications)
Status: Exempt - Bi-weekly Pay Background Check: Extensive

Indian Preference applies in accordance with Ordinance #15-600-02

SUMMARY

The Victim Services Program Manager is responsible for the development and administration of a comprehensive victim services grant funded program that serves Native and non-Native victims of intimate partner domestic violence, dating violence, sexual assault, stalking, and sex trafficking. This position provides leadership, supervision, and support to a team of two Victim Advocates and an Outreach Specialist, ensuring that services are trauma-informed, culturally honoring, and in compliance with applicable federal, state, local, and tribal laws, grant requirements, and confidentiality practices.

The position is responsible for a nine-county service area and may require travel to meet with victims or community service agencies, attend meetings or training, and for outreach and awareness activities. While the position is primarily located out of the Manistee office, occasional work from the Muskegon office may be required.

EMPLOYMENT QUALIFICATIONS Minimum Necessary Qualifications

• A Bachelors degree in social work, sociology, psychology, criminal justice, or other social science or administrative related field; and
• A Minimum of three years of experience working in victim advocacy, domestic violence/sexual assault; and
  

• Experience in direct services, social services, or a related field, including development of service plans,

assessment, case management, documentation, and reporting, and

• At least one year in a supervisory or management role, and
• Proven experience managing grant-funded programs, including grant writing, reporting, and compliance; and
• Strong understanding of the Victims of Crime Act (VOCA), Violence Against Women Act (VAWA), Family Violence Prevention and Services Act (FVPSA), and confidentiality best practices for grant funded victim service providers; and
• Excellent leadership ability, professionalism, ethics and a strong commitment to confidentiality; and
• Strong written and verbal communication skills including conflict management and crisis de-escalation, highly accurate and detail oriented; and
• The possession of a valid Drivers License with the ability to be insured under the companys insurance policy.

PREFERRED QUALIFICATIONS:

• Experience working with Native American communities and an understanding of historical trauma as it relates to providing trauma-informed and culturally honoring victim services.
• Sound reasoning and judgment,
• Strong skills in problem-solving, organization, project management, use of software and technology, and presenting and facilitating,

• Ability to work independently while managing multiple tasks yet also work collaboratively and

respectfully with internal departments and other tribal and non-tribal agencies.

DUTIES AND RESPONSIBILITIES

1. Provide leadership, supervision, and support to program staff, ensuring the delivery of high-quality culturally honoring services to victims.
2. Conduct staff training, case reviews, and professional development to ensure the team is knowledgeable in best practices related to victim advocacy.
3. Oversee all direct service program services such as personal and legal advocacy, safety planning, referrals, emergency and transitional housing, emergency financial assistance, and case management activities.
4. Ensure compliance with the Victims of Crime Act (VOCA), Violence Against Women Act (VAWA), Family Violence Prevention and Services Act (FVPSA), and confidentiality best practices for grant funded victim service providers, including the recommended protection of client records.
5. Ensure victims are informed about the Crime Victims Rights Act and that their rights are upheld according to federal, state, local, and tribal laws.
6. Manage program budgets and grant funding, including writing, reporting, tracking expenditures, and ensuring compliance with grant requirements.
7. Develop and implement policies and procedures to enhance program effectiveness and service delivery in compliance with grant requirements.
8. Foster relationships with tribal, local, state, and federal agencies to strengthen collaboration and service accessibility.
9. Oversee community outreach efforts to increase awareness of services and resources available to victims.
10. Facilitate the Manistee Domestic Violence and Sexual Assault Response Team (MDVSART) and the Victim Services Program Task Force meetings.
11. Collect, analyze, and report program data to funding agencies and tribal stakeholders.
12. Advocate for policies and initiatives that support the needs of victims within the tribal community.
13. Other duties as assigned by Department Director and/or Department Lead.
    

SUPERVISORY RESPONSIBILITIES

Responsible for supervising all staff under the Victim Services Program.

PHYSICAL DEMANDS

Sitting for prolonged periods of time with occasional standing, walking, or reaching is to be expected. The nature of the work also involves manual dexterity to operate office equipment and for keyboarding, normal or corrected to normal range of sight and hearing, and an ability to carry work-related materials up to twenty-five (25) pounds.

WORKING ENVIRONMENT

Work is performed in a climate-controlled office environment. The employees work schedule may frequently need to be flexible and adjusted according to business needs. The employee must be able to effectively manage

stressful and compromising situations while remaining focused and professional, as well as be able to deal with difficult people without losing perspective. Occasional overnight travel may be necessary to attend meetings or trainings.

DISCLAIMER AND CONDITIONS OF EMPLOYMENT

The above statements are intended to describe the nature and level of work being performed by people assigned to this job title. It shall govern Full Time, Part Time, Temporary or Permanent positions. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills.

Conditions of employment with Little River Band of Ottawa Indians Tribal Government includes superior performance in the selection process, including but not limited to all of the following; any pre-employment interviews, skills testing, credentialing, reference checks and previous work history, passing a pre-employment drug test and background investigation, possession of a valid Drivers License throughout employment and being insurable under the Tribes insurance policy, and successfully completing a ninety (90) day introductory period.

Application Instructions

All submissions for employment must be made via electronic submission through our on-line application. Visit the LRBOI website to complete and submit an application, cover letter, resume, andcopy of Tribal ID Front/back (if applicable) as well as any supporting documentation such as educational transcripts or certifications (website www.lrboi-nsn.gov)

All applications and supporting documents are required to be submitted electronically.

For further information, please contact the LRBOI HR Department at:

LRBOI HR Department, 2608 Government Center Dr., Manistee, MI 49660

Phone: 231.723.8288

Posted 05/26/2026 Open Until Filled

Dear Applicant:

Boozhoo (Hello), Miigwetch (Thank You) for your interest in job opportunities with the LRBOI. We look forward to reviewing your application and qualifications. Please take a few moments to carefully read through the following instructions and notices. If you have any questions or concerns, please do not hesitate to contact the Human Resources Department at 231-723-8288

Special Note: If you are interested in temporary assignments, please check the temporary box, and write temp pool in the position desired area.

Notice of Indian Preference in Employment:

In accordance with the Little River Band of Ottawa Indians' Ordinance #15-600-02, the Tribe applies Indian Preference in hiring activities. When claiming Indian Preference, an applicant must identify oneself in the proper category on the application and provide the documentation noted below. Following is the order in which preference is applied during the hiring process, as well as the customary documentation used to verify.

1. Tribal Members of the Little River Band of Ottawa Indians Tribal identification card.

2. Members of Federally Recognized Indian Tribes Tribal identification card.

3. Tribal Spouse of a Little River Band of Ottawa Indians Tribal Member Current and valid marriage license and a copy of spouses tribal Identification card, or Tribal Parent Same documentation required for tribal spouse

4. Tribal Descendant (1st generation, biological parent must be a Little River Band of Ottawa Indians Tribal Member) Birth certificate and a copy of parents tribal identification card.

5. Non-preference If not claiming Indian Preference, or if not applicable, please continue onto the application.