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Professional Services Operations Manager Jobs in Reston, VA

Kone AB

Service Operations Manager

Washington, DC · On-site

$159K - $209K/yr

In your professional experience - has implementing and monitoring safety guidelines been your top ... As our Service Operations Manager ,you willsuccessfully drive the service business operations for ...

Johnstone Supply

Operations Manager

Sterling, VA · On-site

$70K - $90K/yr

As a hands-on leader, you model prompt, professional service when answering incoming telephone ... If so, you might just be perfect for this Operations Manager position at our HVAC supply store!HVAC ...

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NTI Connect LLC

Operations Analyst

Manassas, VA · On-site

Operations Analyst - Professional Services Position Summary The Operations Analyst supports the successful execution of data center, engineering, and infrastructure projects by managing project ...

Maximus Global Services

Operations Manager

Sterling, VA · On-site

Join our team at Maximus Global Services! We are seeking an experienced Operation Manager to lead ... strong professional relationships * Develop and oversee emergency response plans and procedures ...

Maximus Global Services

Operations Manager

Sterling, VA · On-site

Join our team at Maximus Global Services! We are seeking an experienced Operation Manager to lead ... strong professional relationships * Develop and oversee emergency response plans and procedures ...

TekSky

Operations Manager

Chantilly, VA · On-site

Operations Manager - Chantilly, VA About the job Company Description MyProMovers is a full-service ... and professional moving services. Role Description This is a full-time, on-site role based in ...

Snyder Cohn

Firm Operations Manager

North Bethesda, MD · On-site

$105K - $130K/yr

What We're Looking For We're seeking someone who has successfully managed office operations within a professional services environment and enjoys creating structure, efficiency, and consistency.

Pavion

Professional Services Liaison

Chantilly, VA · On-site

$90K - $120K/yr

Design outcome-based solutions using professional services, managed services, and recurring service contracts * Connect customer needs across traditionally siloed areas (e.g., IT operations, cloud ...

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Professional Services Operations Manager information

See Reston, VA salary details

$32.3K

$66K

$123.3K

How much do professional services operations manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for professional services operations manager in Reston, VA is $66,017.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,700.00 and $80,600.00 per year, depending on experience, location, and employer.

What is a professional services operations manager?

A Professional Services Operations Manager oversees the day-to-day activities and processes of a professional services organization, ensuring that projects are delivered efficiently and client expectations are met. They coordinate between teams, manage resources, optimize workflows, and implement best practices to improve service delivery. Additionally, they often handle budgeting, reporting, and the development of operational strategies to support business growth and customer satisfaction.

What are the key skills and qualifications needed to thrive as a professional services operations manager?

To excel as a Professional Services Operations Manager, you need expertise in project management, resource allocation, process improvement, and a relevant degree in business or a related field. Familiarity with PSA (Professional Services Automation) tools, CRM platforms, and certifications such as PMP or ITIL are commonly required. Strong leadership, analytical thinking, and effective communication are essential soft skills for driving team performance and managing client expectations. These skills ensure optimal service delivery, operational efficiency, and successful client outcomes in a fast-paced professional services environment.

What are common challenges faced by a professional services operations manager, and how can they be addressed?

Professional Services Operations Managers often navigate challenges such as balancing resource allocation with project timelines, maintaining consistent service quality across multiple teams, and adapting to shifting client needs. Successfully addressing these challenges typically involves implementing robust project management tools, fostering clear communication between departments, and regularly reviewing operational processes to identify areas for improvement. Building strong relationships with both internal teams and clients also helps anticipate issues early and ensure smooth project delivery.

What is the difference between Professional Services Operations Manager vs Project Manager?

AspectProfessional Services Operations ManagerProject Manager
Primary FocusOversees service delivery processes, resource management, and operational efficiency within professional servicesPlans, executes, and closes specific projects within scope, time, and budget
CredentialsOften requires a bachelor's degree, PMP or similar certifications beneficialTypically requires a bachelor's degree, PMP or similar certifications
Work EnvironmentWorks within professional services teams, client-facing, strategic operations

The Professional Services Operations Manager focuses on optimizing overall service delivery and operational efficiency, while the Project Manager manages individual projects from initiation to completion. Both roles require similar credentials and often work in client-facing environments, but their scope and responsibilities differ significantly.

What are popular job titles related to Professional Services Operations Manager jobs in Reston, VA?

For Professional Services Operations Manager jobs in Reston, VA, the most frequently searched job titles are:

What job categories do people searching Professional Services Operations Manager jobs in Reston, VA look for?

The top searched job categories for Professional Services Operations Manager jobs in Reston, VA are:

What cities near Reston, VA are hiring for Professional Services Operations Manager jobs?

Cities near Reston, VA with the most Professional Services Operations Manager job openings:

Professional Services Operations Manager jobs near you

Service Operations Manager

Titan Mechanical and Plumbing

Manassas Park, VA • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 12 hours ago

Job description

Service Operations Manager - Commercial & Multifamily HVAC and Plumbing
Job Description
Titan Mechanical & Plumbing, Inc is currently looking for a Service Operations Manager to lead our growing Service Division. This position is responsible for leading the daily operations, growth, and profitability of the commercial and multifamily HVAC and plumbing service division. This role directs and oversees field technicians, dispatch, supervisors, and support staff to ensure exceptional customer service, operational efficiency, safety compliance, and strong financial performance.
Responsibilities
  • Hire, lead and develop technicians, dispatchers, supervisors, and support staff
  • Oversee daily service operations for commercial and multifamily clients
  • Ensure fast, high-quality response to service calls, maintenance, repairs, and emergencies
  • Coordinate with Sales Team on accuracy of proposals and maintenance agreements
  • Supports ongoing construction operations and internal customers
  • Build strong relationships with property managers, facility managers, and ownership groups
  • Develop and forecast labor requirements for service operations
  • Drive revenue growth, gross margin, productivity, and recurring preventative maintenance agreements
  • Develop and Improve processes, accountability, communication, and team performance
  • Maintain a strong safety culture and ensure compliance standards are met
  • Supervise and direct HVAC technicians to effectively perform equipment repair, start-up, and operation.
  • Supervise and direct Plumbing Service Technicians to effectively troubleshoot and solve complex customer issues.
  • Ensure tools, service vans, and uniforms are clean, well kept, and maintained.
  • Ensure vehicle & tool stock levels are optimal.
  • Solve technical problems beyond normal operations capabilities. Initiate, analyze, recommend, and communicate solutions to technicians and management.
  • Review reports.
  • Work in a safe manner daily and ensure that all safety measures are always taken.
  • Passion for teaching, learning, and sharing knowledge.
  • Moderate lifting.
  • Ability to self-schedule on occasion and work independently as required.
  • Drive company culture of quality, customer service and safety through-out work force

Qualifications
  • 10+ years of leadership experience in HVAC, plumbing, mechanical service, or related trades
  • Strong knowledge of commercial and multifamily service operations
  • Experience managing technicians and field service teams
  • Proven ability to lead people, solve problems, and drive performance
  • Experience with dispatch/service software
  • Experience with Service Titan platform a plus
  • Proficient with computers and able to learn company software.
  • Strong communication and customer relationship skills
  • Financial acumen with budgeting, labor management, and P&L accountability
  • Highly motivated to achieve goals and excellence.

Benefits
  • Competitive Salary
  • Health/Dental/Vision Insurance
  • Continuing Education assistance
  • 401(k) with 4% company match
  • Eligibility for a performance-based bonus tied to individual and company results

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