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Professional Concierge Jobs in Ohio (NOW HIRING)

Concierge

Boardman, OH · On-site

$13 - $16.75/hr

Boardman, OH Schedule: Full-time About the Role Southwoods Health is seeking a professional Concierge to serve as a vital liaison between patients, their families, and our clinical staff. In this ...

Concierge

Boardman, OH · On-site

$14.50 - $18.75/hr

Boardman, OH Schedule: Full-time About the Role Southwoods Health is seeking a professional Concierge to serve as a vital liaison between patients, their families, and our clinical staff. In this ...

Concierge Security Officer

Boston Heights, OH · On-site

$14.50 - $17.75/hr

We are seeking a professional Concierge Security Officer to serve as the first point of contact in our corporate headquarters lobby. This individual will combine the warmth and professionalism of a ...

Concierge

Mentor, OH

$13.75 - $18/hr

PRN Concierge!! What you can expect as a Concierge: * $1,000 Employee Referral Bonus * Tuition ... Greet and assist Residents and visitors in a polished and professional manner * Manage the front ...

Concierge

Mentor, OH

$13.75 - $18/hr

PRN Concierge!! What you can expect as a Concierge: * $1,000 Employee Referral Bonus * Tuition ... Greet and assist Residents and visitors in a polished and professional manner * Manage the front ...

Concierge

Mentor, OH · On-site

$13.75 - $18/hr

PRN Concierge!! What you can expect as a Concierge: * $1,000 Employee Referral Bonus * Tuition ... Greet and assist Residents and visitors in a polished and professional manner * Manage the front ...

Concierge (PRN)

Springboro, OH · On-site

$13.75 - $17.75/hr

Concierge! What you can expect as a Concierge: * $1,000 Employee Referral Bonus * Tuition ... Greet and assist Residents and visitors in a polished and professional manner * Manage the front ...

Concierge (PRN)

Springboro, OH · On-site

$13.75 - $17.75/hr

Concierge! What you can expect as a Concierge: * $1,000 Employee Referral Bonus * Tuition ... Greet and assist Residents and visitors in a polished and professional manner * Manage the front ...

Guest Services Concierge

Cincinnati, OH · On-site

$15 - $19.25/hr

Professional appearance * Participates in councils, committees, and looks for additional ways to S.E.R.V.E. * Basic Life Support (BLS) Required Job Overview: The Hospital Concierge plays a vital role ...

Guest Services Concierge

Cincinnati, OH · On-site

$15 - $19.25/hr

Professional appearance * Participates in councils, committees, and looks for additional ways to S.E.R.V.E. * Basic Life Support (BLS) Required Job Overview: The Hospital Concierge plays a vital role ...

Concierge (PRN)

Springboro, OH · On-site

$13.75 - $17.75/hr

Concierge! Qualifications of an ideal Concierge: * High school diploma or equivalent (GED) * CPR ... Greet and assist Residents and visitors in a polished and professional manner * Manage the front ...

Guest Services Concierge

Cincinnati, OH · On-site

$15 - $19.25/hr

Professional appearance * Participates in councils, committees, and looks for additional ways to S.E.R.V.E. * Basic Life Support (BLS) Required Job Overview: The Hospital Concierge plays a vital role ...

Guest Services Concierge

Cincinnati, OH

$15 - $19.25/hr

We offer competitive shift differentials, opportunities for professional growth, and a ... Concierge responsibilities include rounding on patients and guests, offering comfort items, and ...

Guest Services Concierge

Cincinnati, OH

$15 - $19.25/hr

Professional appearance * Participates in councils, committees, and looks for additional ways to S.E.R.V.E. * Basic Life Support (BLS) Required Job Overview: The Hospital Concierge plays a vital role ...

Owner Concierge

Cleveland, OH · On-site

$15 - $19.50/hr

Flexjet is seeking a highly polished and service-focused professional to join our Owner Services team as an Owner Concierge. As the primary point of contact for a portfolio of Flexjet Owners, this ...

Owner Concierge

Cleveland, OH · On-site

$15 - $19.50/hr

Flexjet is seeking a highly polished and service-focused professional to join our Owner Services team as an Owner Concierge. As the primary point of contact for a portfolio of Flexjet Owners, this ...

Concierge

Columbus, OH

$15 - $19.25/hr

Concierge * Company: Lifestyle Real Estate Services, Ltd. (Collective House Realty) * Reports To ... concerns with professionalism and care. Guide new residents through a seamless move-in and ...

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Showing results 1-20

Professional Concierge information

See Ohio salary details

$10

$17

$24

How much do professional concierge jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for professional concierge in Ohio is $17.23, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $18.27 per hour, depending on experience, location, and employer.

What is a professional concierge?

Professional concierges are hospitality professionals who assist guests or clients by providing personalized services such as making reservations, arranging transportation, recommending local attractions, and handling special requests. They are typically employed at hotels, luxury residential buildings, or corporate offices. Their main goal is to enhance the guest experience by ensuring convenience, comfort, and satisfaction through attentive and knowledgeable service.

What are the key skills and qualifications needed to thrive as a professional concierge?

To thrive as a Professional Concierge, you need in-depth knowledge of local attractions, excellent organizational abilities, and experience in hospitality or customer service. Familiarity with property management systems, reservation software, and communication platforms is typically required. Outstanding interpersonal skills, resourcefulness, and discretion help concierges build trust and exceed guest expectations. These competencies are crucial for providing seamless, personalized service and ensuring guest satisfaction in a fast-paced environment.

How does a professional concierge typically handle high-pressure situations or last-minute requests from guests?

Professional concierges are often faced with urgent guest requests, such as securing last-minute reservations or resolving unexpected issues. In these situations, they rely on strong local networks, resourcefulness, and excellent communication skills to deliver prompt solutions. Concierges must remain calm under pressure, prioritize tasks efficiently, and maintain a positive, service-oriented attitude. Collaborating closely with hotel staff and local vendors is key to fulfilling guest needs quickly and exceeding expectations.

What is the difference between Professional Concierge vs Hotel Concierge?

AspectProfessional ConciergeHotel Concierge
CredentialsCustomer service experience, certifications in hospitality or concierge servicesCustomer service experience, hospitality certifications often preferred
Work EnvironmentLuxury residences, corporate offices, private clubsHotels, resorts, hospitality venues
Employer & IndustryPrivate clients, luxury service providersHotels, hospitality industry
Common Search/ComparisonYesYes

While both roles focus on providing personalized services, a Professional Concierge typically works in private residences or corporate settings, offering tailored assistance to individual clients. A Hotel Concierge operates within the hospitality industry, assisting hotel guests with reservations, local recommendations, and other travel needs. The key difference lies in their work environment and client base, though both require strong customer service skills and relevant certifications.

Do professional concierges make good money?

Professional concierges typically earn a median annual salary ranging from $30,000 to $50,000, depending on experience, location, and employer. Higher earnings are possible with specialized skills, certifications, or working in luxury or high-end environments.

How do I get hired as a professional concierge?

To become a professional concierge, candidates typically need strong customer service skills, excellent communication abilities, and experience in hospitality or related fields. Many employers prefer candidates with a high school diploma or equivalent, and some may require certifications in hospitality or customer service. Building a professional network and demonstrating reliability can also improve job prospects.

What are the most commonly searched types of Concierge jobs in Ohio?

The most popular types of Concierge jobs in Ohio are:

Infographic showing various Professional Concierge job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 22% Part Time, and 6% Contract. Highlights an 81% Physical, 1% Hybrid, and 18% Remote job distribution, with an average salary of $35,830 per year, or $17.2 per hour.

$13 - $16.75/hr

Full-time

Posted 14 days ago


Southwoods Health rating

6.3

Company rating: 6.3 out of 10

Based on 13 frontline employees who took The Breakroom Quiz


Job description

Concierge
Location: Boardman, OH
Schedule: Full-time
About the Role
Southwoods Health is seeking a professional Concierge to serve as a vital liaison between patients, their families, and our clinical staff. In this role, you will provide real-time patient status updates, guide families through the facility, and ensure a warm, comfortable environment.
Essential Duties
  1. Patient Hospitality: Greet patients and families, assist them with the registration process, and escort them to appropriate waiting or clinical areas.
  2. Communication: Serve as the bridge between clerical and clinical personnel to keep families informed of procedure timelines or delays.
  3. Comfort Services: Tend to special requests and maintain beverage, snack, and linen supplies in the waiting areas.
  4. Administrative Support: Assist with medical receptionist duties as needed.
  5. Compliance: Ensure all processes within the physician practice maintain compliance with relevant regulatory agencies (e.g., OSHA, ODH, BOP, TJC).

Qualifications
  1. Strong communication and problem-solving skills.
  2. A consistently professional demeanor anchored by strong ethical and moral principles.
  3. Proficiency with computers and solid typing skills.
  4. Prior experience as a medical receptionist is preferred but not required.

At Southwoods, it's not just about the treatment, but how you're treated. #SWH
Apply Now at www.southwoodshealth.com

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