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Product Manager Edtech Jobs in Boca Raton, FL (NOW HIRING)

Our products are already supporting one of the largest K-12 school networks in the United States ... As the Customer Success Manager, you will own the customer journey after the sale, from onboarding ...

Our products are already supporting one of the largest K-12 school networks in the United States ... Experience supporting EdTech or K-12 education technology platforms. * Familiarity with AI tools or ...

As the Customer Success Manager, you will own the customer journey after the sale, from onboarding ... Product support or technical customer care * EdTech platform support or implementation * Strong ...

As the Customer Success Manager, you will own the customer journey after the sale, from onboarding ... Product support or technical customer care * EdTech platform support or implementation * Strong ...

Product Manager Edtech information

See Boca Raton, FL salary details

$48.9K

$151.3K

$186.9K

How much do product manager edtech jobs pay per year?

As of Aug 19, 2026, the average yearly pay for product manager edtech in Boca Raton, FL is $151,270.00, according to ZipRecruiter salary data. Most workers in this role earn between $133,800.00 and $186,900.00 per year, depending on experience, location, and employer.

What is a product manager Edtech?

A Product Manager in EdTech (Educational Technology) is responsible for developing and managing digital products that enhance learning experiences. They work at the intersection of education, technology, and business, collaborating with educators, engineers, and designers to build solutions that meet user needs. Their role includes conducting market research, defining product strategy, prioritizing features, and overseeing the product lifecycle. Ultimately, they aim to create impactful educational tools that improve learning outcomes and user engagement.

What are the key skills and qualifications needed to thrive as a product manager Edtech?

To excel as a Product Manager Edtech, you need a strong background in product lifecycle management, user research, and a deep understanding of education technology, often supported by a degree in business, education, or a related field. Familiarity with tools like Jira, Trello, analytics platforms, and experience in Agile or Scrum methodologies are highly valued. Exceptional communication, cross-functional collaboration, and problem-solving skills help set top candidates apart. These qualifications are crucial for developing impactful, user-centric edtech products that meet the needs of both learners and educators in a rapidly evolving market.

What are some of the main challenges Edtech product managers face, and how can new hires prepare to overcome them?

Edtech Product Managers often navigate the complexities of diverse user bases, including students, teachers, and administrators, each with unique needs and feedback. Balancing rapid technological innovation with educational outcomes and data privacy can also present significant challenges. New hires can prepare by staying updated on industry trends, engaging directly with educators and learners for real-world insights, and building flexibility into product development cycles. Experience working closely with cross-functional teams and managing competing priorities will also help new Product Managers thrive in this dynamic environment.

What job categories do people searching Product Manager Edtech jobs in Boca Raton, FL look for?

The top searched job categories for Product Manager Edtech jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Product Manager Edtech jobs?

Cities near Boca Raton, FL with the most Product Manager Edtech job openings:

Infographic showing various Product Manager Edtech job openings in Boca Raton, FL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $151,270 per year, or $72.7 per hour.

EdTech Customer Success Manager

AJAIA

Fort Lauderdale, FL • On-site

$65 - $110/hr

Other

Re-posted 11 days ago


Job description

Position Overview

RDAI Labs develops practical, ethical AI solutions for education through its flagship platform, Ethos Intelligence, which helps teachers, students, and school districts integrate AI into everyday learning. Our products are already supporting one of the largest K-12 school networks in the United States, serving more than 80,000 students, 5,000 teachers, and 100 schools, with continued growth ahead.

As the Customer Success Manager, you will own the customer journey after the sale, from onboarding and product adoption to ongoing support and customer success. You will work directly with teachers, school leaders, and district technology teams to ensure they get the most value from Ethos Intelligence while serving as the bridge between customers and our Product and Engineering teams.

This is a proactive, customer-facing role focused on building relationships, solving problems, improving support resources, and helping shape the future of our products through customer feedback.

Responsibilities
  • Own the customer journey after the sale, from onboarding and product adoption to ongoing support and customer success.
  • Collaborate with teachers, school leaders, and district technology teams to ensure value is realized from Ethos Intelligence.
  • Serve as the bridge between customers and Product and Engineering teams to prioritize improvements based on feedback.
  • Proactively identify and resolve customer issues, and contribute to the development of self-help resources.
  • Maintain a customer-first mindset and strive for high-quality user experiences.
Qualifications
  • Bachelor's degree or equivalent experience
  • 3–6 years of experience in one or more of the following areas:
    • Customer success or customer support in a SaaS environment
    • Product support or technical customer care
    • EdTech platform support or implementation
  • Strong written communication skills with the ability to clearly explain software functionality to non-technical users
  • Demonstrated ability to troubleshoot product issues and guide users through solutions
  • Experience using SaaS platforms and help desk tools
  • Strong organizational skills and ability to manage multiple customer issues simultaneously
  • Customer-first mindset and commitment to high-quality user experiences
Preferred Requirements
  • Experience supporting EdTech or K-12 education technology platforms.
  • Familiarity with AI tools or generative AI applications.
  • Experience working with ticketing platforms such as Zendesk, Intercom, Help Scout, or similar tools
  • Familiarity with prompt design, API integrations, or SaaS troubleshooting workflows
  • Experience creating help center documentation or knowledge bases
  • Ability to reproduce bugs and clearly document technical issues
Benefits
  • Competitive base salary + performance incentives
  • Professional development opportunities
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