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Product Concierge Jobs (NOW HIRING)

Blue Hawaiian Helicopters

Concierge

Lihue, HI · On-site

$16 - $20/hr

Demonstrate the ability to generate sales and up sell product by "painting the picture" and ... Once trained, the Concierge will close and book sales as well as collect payment at the time of ...

HOUSTONIAN

Concierge, Full-Time

Houston, TX · On-site

$14.75 - $19/hr

The concierge is an expert on all hotel services and products able to curate customized experiences for each guest. The concierge also plays a huge role as ambassador to the City of Houston making ...

HOUSTONIAN CAMPUS LLC

Concierge, Full-Time

Houston, TX

$14.75 - $19/hr

The concierge is an expert on all hotel services and products able to curate customized experiences for each guest. The concierge also plays a huge role as ambassador to the City of Houston making ...

Blue Hawaiian Helicopters

Concierge

Kahului, HI

$16 - $20/hr

Job Summary The Concierge offers personalized recommendations and assistance in booking events ... Demonstrate the ability to generate sales and up sell product by "painting the picture" and ...

Blue Hawaiian Helicopters

Concierge

Honolulu, HI

$16 - $20/hr

Job Summary The Concierge offers personalized recommendations and assistance in booking events ... Demonstrate the ability to generate sales and up sell product by "painting the picture" and ...

Blue Hawaiian Helicopters

Concierge

Kahului, HI · On-site

$16 - $20/hr

Job Summary The Concierge offers personalized recommendations and assistance in booking events ... Demonstrate the ability to generate sales and up sell product by "painting the picture" and ...

Blue Hawaiian Helicopters

Concierge

Honolulu, HI · On-site

$16 - $20/hr

Job Summary The Concierge offers personalized recommendations and assistance in booking events ... Demonstrate the ability to generate sales and up sell product by "painting the picture" and ...

Associa

Front Desk Agent/Concierge

Las Vegas, NV · On-site

$20/hr

The Front Desk Agent (Concierge) supports the General Manager and works with all on-site employees ... Proficiency with Microsoft Office Suite of product (WORD, Excel, Outlook, etc.) * Detail ...

Stratton Amenities

Front Desk Concierge

Raleigh, NC · On-site

$15 - $19.50/hr

Front Desk Associate Raleigh, North Carolina Full-Time and Part-Time Opportunities Available Company Overview Stratton Amenities provides front desk concierge and hospitality staffing for luxury ...

milk + honey

Concierge

Culver City, CA · On-site

$19 - $22/hr

At milk + honey, our Concierge plays a pivotal role in crafting exceptional experiences for our ... Product Discounts - 40% off retail, including 50% off retail of milk + honey products Service ...

NRG

New Customer Concierge Professional

Lindon, UT · On-site

$14 - $18/hr

Our mission is to redefine the home experience through intelligently designed products and services delivered to every home by people who care. Our New Customer Concierge team is obsessed with our ...

milk + honey

Concierge

Culver City, CA · On-site

$19 - $22/hr

At milk + honey, our Concierge plays a pivotal role in crafting exceptional experiences for our ... Product Discounts - 40% off retail, including 50% off retail of milk + honey products Service ...

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Product Concierge information

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$11

$18

$25

How much do product concierge jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for product concierge in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is a product concierge?

A Product Concierge is a customer service professional who assists clients with personalized product recommendations, demonstrations, and support throughout their buying journey. They often work in retail settings, luxury goods, technology stores, or automotive dealerships, ensuring that customers have a seamless and enjoyable experience. Product Concierges are knowledgeable about the products they represent and can answer detailed questions, provide comparisons, and offer tailored suggestions based on customer needs. Their goal is to enhance customer satisfaction and loyalty by delivering exceptional, individualized service.

What skills and qualifications are needed to thrive as a product concierge?

To thrive as a Product Concierge, you need in-depth product knowledge, excellent customer service skills, and typically a background in retail or hospitality. Familiarity with CRM systems, point-of-sale software, and inventory management tools is often required. Outstanding communication, active listening, and a personable demeanor help build rapport and trust with clients. These skills are essential to deliver tailored experiences, boost customer satisfaction, and drive brand loyalty in competitive markets.

How does a product concierge collaborate with sales and customer service teams to enhance the client experience?

Product Concierges play a pivotal role in bridging the gap between clients and the internal teams. They often work closely with sales associates to understand client preferences and ensure that product presentations are tailored to individual needs. Additionally, Product Concierges coordinate with customer service to address post-purchase questions or issues, ensuring a seamless and personalized experience throughout the client's journey. This collaborative approach not only enhances customer satisfaction but also supports the overall goals of the sales and support teams.

What is the difference between Product Concierge vs Product Specialist?

AspectProduct ConciergeProduct Specialist
CredentialsCustomer service experience, product knowledgeProduct knowledge, certifications may vary
Work EnvironmentRetail, luxury stores, showroomsCorporate, retail, or technical settings
Employer & IndustryLuxury brands, retail, hospitalityTech companies, retail, manufacturing
Search & Comparison IntentCustomer service, personalized shoppingProduct details, technical specifications

Product Concierges focus on providing personalized customer service and assisting clients with product selection in retail or luxury settings. Product Specialists typically have in-depth product knowledge, often in technical or corporate environments, and assist with detailed product information. While both roles require strong communication skills, the Product Concierge emphasizes customer experience, whereas the Product Specialist emphasizes technical expertise.

What are popular job titles related to Product Concierge jobs?

For Product Concierge jobs, the most frequently searched job titles are:

Product Concierge jobs near you
Infographic showing various Product Concierge job openings in the United States as of September 2026, with employment types broken down into 33% Full Time, and 67% Part Time. Highlights an 100% In-person job distribution, with an average salary of $37,689 per year, or $18.1 per hour.

Concierge

Lihue, HI • On-site

Blue Hawaiian Helicopters
Aviation • 1 - 10 employees
Learn more about Blue Hawaiian Helicoptersexternal

$16 - $20/hr

Full-time

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Overview
Job Summary
The Concierge offers personalized recommendations and assistance in booking events, activities, tours, attractions, and other services that travelers seek in their destinations. You will be working closely with our guests with a focus on providing extraordinary customer service to them, our lodging partners, and our supply partners. We help travelers get the most out of each destination, which in turn helps our lodging partners develop loyal guests and helps our supply partners grow their businesses. The Concierge is responsible for assessing guest needs and selling attractions and activity tickets that ensure a memorable vacation experiences.
Competitive Pay + Rewarding Commission Opportunities
In addition to earning $16.00-$20.00 per hour, our Concierge team has the opportunity to boost their earnings through a generous biweekly commission program. You'll help guests plan unforgettable Hawaii experiences by recommending and booking world-class tours and activities, including helicopter tours, luaus, snorkeling excursions, sunset cruises, and more. The more memorable vacations you help create, the greater your earning potential. Commissions are paid biweekly as part of our regular payroll process.
Essential Functions and Responsibilities include the following:
  • Provide each guest with a professional and courteous greeting and extraordinary customer service
  • Establish rapport and trust with the guest and assist guest in selecting the product that matches their needs. Needs are assessed via the discovery process (i.e., asking questions)
  • Ability to assess guests needs via the discovery process (i.e., asking questions)
  • Meet or exceed established sales targets in a commissioned environment
  • Demonstrate the ability to generate sales and up sell product by "painting the picture" and planning out the guest's stay to improve their experience
  • Ability to solve guest issues in a timely fashion with satisfaction and a sense of urgency. Follow up on issues to ensure that they are resolved
  • Confirmed ability to sell in person and occasionally, on the phone
  • Use sales tools to invoke a sense of urgency to get the guest to commit; closes and books the sale and gets guest to make payment
  • Once trained, the Concierge will close and book sales as well as collect payment at the time of sale
  • Provide a thorough, detailed recap of the purchase along with properly thanking the guest for their business

Additional Job Requirements
  • Regular scheduled attendance
  • Indicate the percentage of time spent traveling - 0%

Subject to applicable laws and Blue Hawaiian policies, regular attendance is an essential function of the position. All employees must follow Blue Hawaiians' employment practices and policies.
Supervisory Responsibilities
This position has no supervisory responsibilities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. In accordance with applicable laws, Blue Hawaiians will provide reasonable accommodations that do not create an undue burden so disabled employees may perform the essential functions of the position.
Education & Experience
  • High school diploma or general education degree (GED) and one to three years' related experience and/or training; or equivalent combination of education and experience
  • 1-2 years of sales (or upselling) experience in a performance driven environment
  • Extraordinary guest service skills
  • Expert-level knowledge of the local area and attractions
  • Knowledge of travel and/or ticket industry and concierge experience preferred

Skills
  • Adaptable and able to support change within the business
  • Ability to overcome objections and offer alternate solutions
  • Timeliness and a professional appearance
  • Excellent written and verbal communication skills (fluent English required, bilingual a plus)
  • Strong listening skills to be able to identify customer need
  • Self-motivated with the ability to work independently in a sales driven environment
  • Ability to occasionally lift to 25 pounds and to stand for long periods of time
  • Proven ability to juggle multiple duties and prioritize

Computer Skills
  • Intermediate with Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook
  • Demonstrated ability to type 30-40 wpm

Air Methods is an EEO/AA employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Minimum pay
USD $16.00/Hr.
Maximum Pay
USD $20.00/Hr.
Benefits
For more information on our industry-leading benefits, please visit our benefits page here.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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