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Product Concierge Jobs (NOW HIRING)

Associa

Concierge

Atlantic City, NJ · On-site

$15.50 - $20/hr

Job Summary A Concierge is a customer service employee who works in a hotel, shopping mall, or even ... Knowledge and Skills ï, • Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at ...

Bella Sante Day Spas

Concierge

Wellesley, MA · On-site

$17 - $22/hr

Bella Santé is currently looking to hire full-time and part-time front desk Spa Concierge. In ... Assisting guests with questions regarding spa services and products * Checking guests in and out

LIVunLtd

Lead Concierge

Tampa, FL · On-site

$25/hr

The Lead Concierge will engage with residents, instill a positive and enthusiastic culture within ... Adhere to all LIVunLtd policies and procedures, and productivity standards. * Perform other ...

HOUSTONIAN CAMPUS LLC

Concierge, Full-Time

Houston, TX · On-site

$14.75 - $19/hr

The concierge is an expert on all hotel services and products able to curate customized experiences for each guest. The concierge also plays a huge role as ambassador to the City of Houston making ...

New

HOUSTONIAN

Concierge, Full-Time

Houston, TX

$14.75 - $19/hr

The concierge is an expert on all hotel services and products able to curate customized experiences for each guest. The concierge also plays a huge role as ambassador to the City of Houston making ...

New

Milk + honey

Concierge

Austin, TX · On-site

$17 - $22/hr

At milk + honey, our Concierge plays a pivotal role in crafting exceptional experiences for our ... Product Discounts - 40% off retail, including 50% off retail of milk + honey products Service ...

Boyne Resorts

VIP Concierge Specialist

Big Sky, MT · On-site

$17.25 - $22.25/hr

Develop unique gift basket design and products for first stay of the season * Provide reports and ... Concierge Support (Off-Season) * Work with the Concierge Manager during fall off-season. This ...

NRG

New Customer Concierge Professional

Lindon, UT

$14 - $18/hr

Our mission is to redefine the home experience through intelligently designed products and services delivered to every home by people who care. Our New Customer Concierge team is obsessed with our ...

NRG

New Customer Concierge Professional

Lindon, UT

$14 - $18/hr

Our mission is to redefine the home experience through intelligently designed products and services delivered to every home by people who care. Our New Customer Concierge team is obsessed with our ...

NRG

New Customer Concierge Professional

Lindon, UT · On-site

$14 - $18/hr

Our mission is to redefine the home experience through intelligently designed products and services delivered to every home by people who care. Our New Customer Concierge team is obsessed with our ...

milk + honey

Concierge

Austin, TX · On-site

$17 - $22/hr

At milk + honey, our Concierge plays a pivotal role in crafting exceptional experiences for our ... Product Discounts - 40% off retail, including 50% off retail of milk + honey products Service ...

The Arlington of Naples

Concierge

Savannah, GA

$14.50 - $18.75/hr

The Marshes of Skidaway Island is recruiting for a hospitality focused Concierge. This role is ... Familiarity with Microsoft Office Suite products * Must demonstrate excellent telephone ...

Life Care Services

Concierge

Hilton Head Island, SC · On-site

$20/hr

The Bayshore on Hilton Head is recruiting for a hospitality focused Concierge. This role is ... Familiarity with Microsoft Office Suite products * Must demonstrate excellent telephone ...

Life Care Services

Concierge

Hilton Head Island, SC · On-site

$20/hr

The Bayshore on Hilton Head is recruiting for a hospitality focused Concierge. This role is ... Familiarity with Microsoft Office Suite products * Must demonstrate excellent telephone ...

Our World Energy

Concierge Builder

Phoenix, AZ · On-site

$15 - $19.25/hr

Concierge Builder Department: Technology Sub-Department: Technology Location: Phoenix, Arizona ... Required Skills: * * 3+ years of experience in Product Management, Solutions Architecture, Business ...

milk + honey

Concierge

Fort Worth, TX · On-site

$17 - $19/hr

At milk + honey, our Concierge plays a pivotal role in crafting exceptional experiences for our ... Product Discounts - 40% off retail, including 50% off retail of milk + honey products Service ...

milk + honey

Concierge

Austin, TX

$17 - $22/hr

At milk + honey, our Concierge plays a pivotal role in crafting exceptional experiences for our ... Product Discounts - 40% off retail, including 50% off retail of milk + honey products Service ...

LIVunLtd

Lead Concierge

Tampa, FL · On-site

AU$25/hr

The Lead Concierge will engage with residents, instill a positive and enthusiastic culture within ... Adhere to all LIVunLtd policies and procedures, and productivity standards. * Perform other ...

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Product Concierge information

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$11

$18

$25

How much do product concierge jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for product concierge in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is a Product Concierge?

A Product Concierge is a customer service professional who assists clients with personalized product recommendations, demonstrations, and support throughout their buying journey. They often work in retail settings, luxury goods, technology stores, or automotive dealerships, ensuring that customers have a seamless and enjoyable experience. Product Concierges are knowledgeable about the products they represent and can answer detailed questions, provide comparisons, and offer tailored suggestions based on customer needs. Their goal is to enhance customer satisfaction and loyalty by delivering exceptional, individualized service.

What are the key skills and qualifications needed to thrive as a Product Concierge, and why are they important?

To thrive as a Product Concierge, you need in-depth product knowledge, excellent customer service skills, and typically a background in retail or hospitality. Familiarity with CRM systems, point-of-sale software, and inventory management tools is often required. Outstanding communication, active listening, and a personable demeanor help build rapport and trust with clients. These skills are essential to deliver tailored experiences, boost customer satisfaction, and drive brand loyalty in competitive markets.

How does a Product Concierge typically collaborate with sales and customer service teams to enhance the client experience?

Product Concierges play a pivotal role in bridging the gap between clients and the internal teams. They often work closely with sales associates to understand client preferences and ensure that product presentations are tailored to individual needs. Additionally, Product Concierges coordinate with customer service to address post-purchase questions or issues, ensuring a seamless and personalized experience throughout the client's journey. This collaborative approach not only enhances customer satisfaction but also supports the overall goals of the sales and support teams.

What is the difference between Product Concierge vs Product Specialist?

AspectProduct ConciergeProduct Specialist
CredentialsCustomer service experience, product knowledgeProduct knowledge, certifications may vary
Work EnvironmentRetail, luxury stores, showroomsCorporate, retail, or technical settings
Employer & IndustryLuxury brands, retail, hospitalityTech companies, retail, manufacturing
Search & Comparison IntentCustomer service, personalized shoppingProduct details, technical specifications

Product Concierges focus on providing personalized customer service and assisting clients with product selection in retail or luxury settings. Product Specialists typically have in-depth product knowledge, often in technical or corporate environments, and assist with detailed product information. While both roles require strong communication skills, the Product Concierge emphasizes customer experience, whereas the Product Specialist emphasizes technical expertise.

More about Product Concierge jobs
What job categories do people searching Product Concierge jobs look for? The top searched job categories for Product Concierge jobs are:
Product Concierge jobs near you
Infographic showing various Product Concierge job openings in the United States as of June 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $37,689 per year, or $18.1 per hour.
Concierge

Concierge

Associa

Atlantic City, NJ • On-site

$15.50 - $20/hr

Part-time

Posted 11 days ago

Associa rating

7.1

Company rating: 7.1 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

89th of 209 rated facilities management

Job description

Job Summary
A Concierge is a customer service employee who works in a hotel, shopping mall, or even in some corporate office settings. They are the visible point person for the business enterprise and are there to be available to guests/customers at all times. They may be considered to be upscale, high-end information desk employees. The Concierge will need a strong familiarity with the surrounding area to provide directions. They may need to know bus, train, and subway schedules as well. The Concierge also performs other services for guests/customers, which may involve tasks such as receiving packages at a hotel for a guest, or ensuring that a guest's dry cleaning is picked up or dropped off.
Job Duties and Responsibilities
Duties include but are not limited to:
ï,• Welcomes guests/new customers to facility.
ï,• Performs various administrative/managerial tasks in support of facility's mission.
ï,• Creates a positive experience for guests by attending to needs and answering questions.
ï,• Other duties as assigned.
Knowledge and Skills
ï,• Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
ï,• Professional communication skills (phone, interpersonal, written, verbal, etc.).
ï,• Professional customer service skills.
ï,• Self-motivated, proactive, detail oriented and a team player.
ï,• Time management and time critical prioritization skills.
Schedule
Front Desk Floater position. Shifts are varied.
Education and Experience
ï,• High school diploma High School Diploma or GED Required
ï,• 0 - 3 years of directly related or closely related experience

What Associa employees say

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About Associa

Sourced by ZipRecruiter

With more than 180 branch offices across North America, Associa delivers unsurpassed management and lifestyle services to nearly five million residents worldwide. Our 10,000+ team members lead the industry with unrivaled education, expertise and trailblazing innovation. For more than 40 years, Associa has provided solutions designed to help communities achieve their vision.

Industry

Real estate

Company size

10,000+ Employees

Headquarters location

Dallas, TX, US

Year founded

1979

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