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Product Concierge Jobs (NOW HIRING)

Associa

Concierge

Las Vegas, NV · On-site

$18.56/hr

The Concierge supports the General Manager and works with all onsite employees. This position ... Proficiency with Microsoft Office Suite of product (WORD, Excel, Outlook, etc.) * Detail ...

Associa

Concierge

Lone Tree, CO · On-site

$19 - $20/hr

The Concierge supports the General Manager and works with all onsite employees. This position ... ProficiencywithMicrosoft Office Suite of product (WORD, Excel, Outlook, etc.) * Detail orientation ...

Capital Concierge LLC

Concierge

Atlanta, GA

$16/hr

... ideally in concierge field Pleasant, positive and professional demeanor, no visible tattoos ... products and the internet Must be able to stand/sit for long periods of time Proactive and ...

Capital Concierge LLC

Concierge

Atlanta, GA · On-site

$16/hr

... ideally in concierge field Pleasant, positive and professional demeanor, no visible tattoos ... products and the internet Must be able to stand/sit for long periods of time Proactive and ...

Capital Concierge LLC

Concierge

Atlanta, GA

$16/hr

... ideally in concierge field Pleasant, positive and professional demeanor, no visible tattoos ... products and the internet Must be able to stand/sit for long periods of time Proactive and ...

PrintClub Inc

Concierge

Phoenix, AZ

$15.50 - $19.75/hr

Stay informed about changes in industry, products and services Concierge requirements are: * 3+ years' experience of working in a Customer Service position * Solid experience with research techniques

PrintClub Inc

Concierge

Phoenix, AZ · On-site

$15.50 - $19.75/hr

Stay informed about changes in industry, products and services Concierge requirements are: * 3+ years' experience of working in a Customer Service position * Solid experience with research techniques

HOUSTONIAN CAMPUS LLC

Concierge

Houston, TX · On-site

$14.75 - $19/hr

The concierge is an expert on all hotel services and products able to curate customized experiences for each guest. The concierge also plays a huge role as ambassador to the City of Houston making ...

Associa

Concierge

Dallas, TX · On-site

$15.25 - $19.75/hr

Job Summary A Concierge is a customer service employee who works in a hotel, shopping mall, or even ... Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.

Associa

Concierge

Atlantic City, NJ · On-site

$15.50 - $20/hr

Job Summary A Concierge is a customer service employee who works in a hotel, shopping mall, or even ... Knowledge and Skills ï, • Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at ...

Kemper Development Co

Concierge

Bellevue, WA · On-site

$17.50 - $22.50/hr

You will be a great candidate if you are dependable, respectful, productive, and a good team player. Employees in this classification perform service and administrative level duties as Concierge ...

Bella Sante Day Spas

Concierge

Wellesley, MA · On-site

$17 - $22/hr

Bella Santé is currently looking to hire full-time and part-time front desk Spa Concierge. In ... Assisting guests with questions regarding spa services and products * Checking guests in and out

LIVunLtd

Lead Concierge

Tampa, FL · On-site

$25/hr

The Lead Concierge will engage with residents, instill a positive and enthusiastic culture within ... Adhere to all LIVunLtd policies and procedures, and productivity standards. * Perform other ...

Boyne Resorts

VIP Concierge Specialist

Big Sky, MT · On-site

$17.25 - $22.25/hr

Develop unique gift basket design and products for first stay of the season * Provide reports and ... Concierge Support (Off-Season) * Work with the Concierge Manager during fall off-season. This ...

Milk + honey

Concierge

Austin, TX · On-site

$17 - $22/hr

At milk + honey, our Concierge plays a pivotal role in crafting exceptional experiences for our ... Product Discounts - 40% off retail, including 50% off retail of milk + honey products Service ...

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Product Concierge information

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$18

$25

How much do product concierge jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for product concierge in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is a Product Concierge?

A Product Concierge is a customer service professional who assists clients with personalized product recommendations, demonstrations, and support throughout their buying journey. They often work in retail settings, luxury goods, technology stores, or automotive dealerships, ensuring that customers have a seamless and enjoyable experience. Product Concierges are knowledgeable about the products they represent and can answer detailed questions, provide comparisons, and offer tailored suggestions based on customer needs. Their goal is to enhance customer satisfaction and loyalty by delivering exceptional, individualized service.

What are the key skills and qualifications needed to thrive as a Product Concierge, and why are they important?

To thrive as a Product Concierge, you need in-depth product knowledge, excellent customer service skills, and typically a background in retail or hospitality. Familiarity with CRM systems, point-of-sale software, and inventory management tools is often required. Outstanding communication, active listening, and a personable demeanor help build rapport and trust with clients. These skills are essential to deliver tailored experiences, boost customer satisfaction, and drive brand loyalty in competitive markets.

How does a Product Concierge typically collaborate with sales and customer service teams to enhance the client experience?

Product Concierges play a pivotal role in bridging the gap between clients and the internal teams. They often work closely with sales associates to understand client preferences and ensure that product presentations are tailored to individual needs. Additionally, Product Concierges coordinate with customer service to address post-purchase questions or issues, ensuring a seamless and personalized experience throughout the client's journey. This collaborative approach not only enhances customer satisfaction but also supports the overall goals of the sales and support teams.

What is the difference between Product Concierge vs Product Specialist?

AspectProduct ConciergeProduct Specialist
CredentialsCustomer service experience, product knowledgeProduct knowledge, certifications may vary
Work EnvironmentRetail, luxury stores, showroomsCorporate, retail, or technical settings
Employer & IndustryLuxury brands, retail, hospitalityTech companies, retail, manufacturing
Search & Comparison IntentCustomer service, personalized shoppingProduct details, technical specifications

Product Concierges focus on providing personalized customer service and assisting clients with product selection in retail or luxury settings. Product Specialists typically have in-depth product knowledge, often in technical or corporate environments, and assist with detailed product information. While both roles require strong communication skills, the Product Concierge emphasizes customer experience, whereas the Product Specialist emphasizes technical expertise.

More about Product Concierge jobs
What job categories do people searching Product Concierge jobs look for? The top searched job categories for Product Concierge jobs are:
Product Concierge jobs near you
Infographic showing various Product Concierge job openings in the United States as of June 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $37,689 per year, or $18.1 per hour.
Production Concierge / Installation Coordinator

Production Concierge / Installation Coordinator

Spartan Plumbing, LLC

Dayton, OH • On-site

$50K/yr

Full-time

Medical, Dental, PTO

Posted 13 days ago

Job description

About Us
At Spartan, we believe every installation should be seamless-for both the customer and the team. That's where you come in. We're looking for a Production Concierge / Installation Coordinator who thrives on communication, organization, and accountability. You'll be the link between customers, production managers, and installers-ensuring that jobs are prepped, executed, and closed out the right way, every time.
What You'll Do
Customer Communication & Concierge Calls
  • Conduct mandatory pre-installation calls to confirm scope of work, payment expectations, and scheduling.
  • Set clear expectations with customers about arrival times, project scope, and payment policies.
  • Handle customer questions professionally-escalating to the appropriate supervisor when needed.
  • Perform post-installation "Happy Calls" to confirm satisfaction, collect remaining balances, and request reviews.

Production & Scheduling
  • Maintain and update the Production Board daily with job schedules, purchase orders, and revenue tracking.
  • Review the upcoming installation schedule with production managers and distribute detailed job plans to installers.
  • Monitor Work-In-Progress (WIP) and "Sold Not Installed" jobs to ensure nothing falls through the cracks.
  • Track daily revenue goals using the "Collecting Today" tab and communicate results to leadership.

Job Monitoring & Support
  • Check in with installers at least twice per day (11:00 AM and 2:00 PM) to track progress.
  • Flag potential delays early and notify the production manager immediately.
  • Ensure installers understand collection expectations at job completion.

Operational & Administrative Duties
  • Track daily installer and service tech hours; verify with GPS/Lytx when necessary.
  • Prepare weekly overtime reports and communicate findings with management.
  • Maintain the callback tracker with detailed logs of service issues and resolutions.
  • Process purchase orders (POs) for field purchases (Home Depot, Lowe's, etc.).
  • Prepare and distribute weekly commission sheets after confirming profitability through the Profit Planner.
  • Manage uniform sizing and distribution for new hires.

What We're Looking For
  • Strong communicator with excellent phone presence.
  • Highly organized, detail-oriented, and proactive.
  • Comfortable managing multiple moving parts and escalating issues when needed.
  • Familiarity with ServiceTitan or similar job management software (preferred, but not required).
  • Previous experience in construction, service, plumbing, or home improvement industry is a plus.

What You'll Get
  • Competitive pay - $50,000 per year with performance-based incentives
  • Benefits package (health, dental, PTO, etc.).
  • A leadership team that values accountability, efficiency, and career growth.
  • The chance to make a direct impact on customer satisfaction and company performance.

Apply