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Product Concierge Jobs (NOW HIRING)

Concierge

Austin, TX · On-site

$20/hr

Job Summary A Concierge is a customer service employee who works in a hotel, shopping mall, or even ... Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.

Assistant Lead Concierge

Dallas, TX · On-site

$16 - $18/hr

Be organized, proactive, productive and self-motivated showing a positive attitude * Think clearly ... Coordinate schedules with Lead Concierge to ensure property is properly staffed with concierge ...

Be organized, proactive, productive and self-motivated showing a positive attitude * Think clearly ... Coordinate schedules with Lead Concierge to ensure property is properly staffed with concierge ...

Assistant Lead Concierge

Dallas, TX · On-site

$16 - $17/hr

Be organized, proactive, productive and self-motivated showing a positive attitude * Think clearly ... Coordinate schedules with Lead Concierge to ensure property is properly staffed with concierge ...

Concierge

Orlando, FL · On-site

$15/hr

The Concierge will report to the Location Manager and work in partnership with the MAA Management ... Occasionally lift office products and supplies, up to 20 pounds Disclaimer Please note this is not ...

Concierge

Wellesley, MA · On-site

$17 - $22/hr

Bella Santé is currently looking to hire full-time and part-time front desk Spa Concierge. In ... Assisting guests with questions regarding spa services and products * Checking guests in and out

Concierge

West Chester, PA · On-site

$14.75 - $19/hr

Familiarity with Microsoft Office Suite products * Adaptability to other software systems for data ... Willingness to provide ideas and outcomes for a smooth running Concierge Desk * High level customer ...

Concierge

Lihue, HI · On-site

$20/hr

Demonstrate the ability to generate sales and up sell product by "painting the picture" and ... Once trained, the Concierge will close and book sales as well as collect payment at the time of ...

Concierge

West Chester, PA · On-site

$14.75 - $19/hr

Familiarity with Microsoft Office Suite products * Adaptability to other software systems for data ... Willingness to provide ideas and outcomes for a smooth running Concierge Desk * High level customer ...

Concierge

Kahului, HI · On-site

$20/hr

Demonstrate the ability to generate sales and up sell product by "painting the picture" and ... Once trained, the Concierge will close and book sales as well as collect payment at the time of ...

Concierge

West Chester, PA · On-site

$14.75 - $19/hr

Familiarity with Microsoft Office Suite products * Adaptability to other software systems for data ... Willingness to provide ideas and outcomes for a smooth running Concierge Desk * High level customer ...

Concierge

West Chester, PA · On-site

$14.75 - $19/hr

Familiarity with Microsoft Office Suite products * Adaptability to other software systems for data ... Willingness to provide ideas and outcomes for a smooth running Concierge Desk * High level customer ...

Concierge

West Chester, PA · On-site

$14.75 - $19/hr

Familiarity with Microsoft Office Suite products * Adaptability to other software systems for data ... Willingness to provide ideas and outcomes for a smooth running Concierge Desk * High level customer ...

Concierge

West Chester, PA · On-site

$14.75 - $19/hr

Familiarity with Microsoft Office Suite products * Adaptability to other software systems for data ... Willingness to provide ideas and outcomes for a smooth running Concierge Desk * High level customer ...

Concierge

Honolulu, HI · On-site

$20/hr

Demonstrate the ability to generate sales and up sell product by "painting the picture" and ... Once trained, the Concierge will close and book sales as well as collect payment at the time of ...

Concierge

Lihue, HI · On-site

$16 - $20/hr

Job Summary The Concierge offers personalized recommendations and assistance in booking events ... Demonstrate the ability to generate sales and up sell product by "painting the picture" and ...

Concierge

Kahului, HI · On-site

$16 - $20/hr

Demonstrate the ability to generate sales and up sell product by "painting the picture" and ... Once trained, the Concierge will close and book sales as well as collect payment at the time of ...

Concierge

Lihue, HI · On-site

$16 - $20/hr

Job Summary The Concierge offers personalized recommendations and assistance in booking events ... Demonstrate the ability to generate sales and up sell product by "painting the picture" and ...

Concierge

Honolulu, HI · On-site

$16 - $20/hr

Demonstrate the ability to generate sales and up sell product by "painting the picture" and ... Once trained, the Concierge will close and book sales as well as collect payment at the time of ...

Showing results 21-40

Product Concierge information

See salary details

$11

$18

$25

How much do product concierge jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for product concierge in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is a product concierge?

A Product Concierge is a customer service professional who assists clients with personalized product recommendations, demonstrations, and support throughout their buying journey. They often work in retail settings, luxury goods, technology stores, or automotive dealerships, ensuring that customers have a seamless and enjoyable experience. Product Concierges are knowledgeable about the products they represent and can answer detailed questions, provide comparisons, and offer tailored suggestions based on customer needs. Their goal is to enhance customer satisfaction and loyalty by delivering exceptional, individualized service.

What skills and qualifications are needed to thrive as a product concierge?

To thrive as a Product Concierge, you need in-depth product knowledge, excellent customer service skills, and typically a background in retail or hospitality. Familiarity with CRM systems, point-of-sale software, and inventory management tools is often required. Outstanding communication, active listening, and a personable demeanor help build rapport and trust with clients. These skills are essential to deliver tailored experiences, boost customer satisfaction, and drive brand loyalty in competitive markets.

How does a product concierge collaborate with sales and customer service teams to enhance the client experience?

Product Concierges play a pivotal role in bridging the gap between clients and the internal teams. They often work closely with sales associates to understand client preferences and ensure that product presentations are tailored to individual needs. Additionally, Product Concierges coordinate with customer service to address post-purchase questions or issues, ensuring a seamless and personalized experience throughout the client's journey. This collaborative approach not only enhances customer satisfaction but also supports the overall goals of the sales and support teams.

What is the difference between Product Concierge vs Product Specialist?

AspectProduct ConciergeProduct Specialist
CredentialsCustomer service experience, product knowledgeProduct knowledge, certifications may vary
Work EnvironmentRetail, luxury stores, showroomsCorporate, retail, or technical settings
Employer & IndustryLuxury brands, retail, hospitalityTech companies, retail, manufacturing
Search & Comparison IntentCustomer service, personalized shoppingProduct details, technical specifications

Product Concierges focus on providing personalized customer service and assisting clients with product selection in retail or luxury settings. Product Specialists typically have in-depth product knowledge, often in technical or corporate environments, and assist with detailed product information. While both roles require strong communication skills, the Product Concierge emphasizes customer experience, whereas the Product Specialist emphasizes technical expertise.

What are popular job titles related to Product Concierge jobs?

For Product Concierge jobs, the most frequently searched job titles are:

Infographic showing various Product Concierge job openings in the United States as of September 2026, with employment types broken down into 33% Full Time, and 67% Part Time. Highlights an 100% In-person job distribution, with an average salary of $37,689 per year, or $18.1 per hour.

Concierge

Austin, TX • On-site

Associa
Real Estate • 10K+ employees

$20/hr

Part-time

Re-posted 18 days ago


Associa rating

7.2

Company rating: 7.2 out of 10

Based on 39 frontline employees who took The Breakroom Quiz


Job description

Job Summary
A Concierge is a customer service employee who works in a hotel, shopping mall, or even in some corporate office settings. They are the visible point person for the business enterprise and are there to be available to guests/customers at all times. They may be considered to be upscale, high-end information desk employees. The Concierge will need a strong familiarity with the surrounding area to provide directions. They may need to know bus, train, and subway schedules as well. The Concierge also performs other services for guests/customers, which may involve tasks such as receiving packages at a hotel for a guest, or ensuring that a guest's dry cleaning is picked up or dropped off.
Duties include but are not limited to:
  • Welcomes guests/new customers to facility.
  • Performs various administrative/managerial tasks in support of the facility's mission.
  • Creates a positive experience for guests by attending to needs and answering questions.
  • Other duties as assigned.

Schedule: Thursday and Friday: On-site coverage while the General Manager is off-site; hours to be confirmed.
Compensation: $20/hr; direct experience highly considered.
Knowledge and Skills
  • Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
  • Professional communication skills (phone, interpersonal, written, verbal, etc.).
  • Professional customer service skills.
  • Self-motivated, proactive, detail-oriented, and a team player.
  • Time management and time critical prioritization skills.

Education and Experience
  • High school diploma High School Diploma or GED required
  • 0 - 3 years of directly related or closely related experience

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About Associa

Sourced by ZipRecruiter

With more than 180 branch offices across North America, Associa delivers unsurpassed management and lifestyle services to nearly five million residents worldwide. Our 10,000+ team members lead the industry with unrivaled education, expertise and trailblazing innovation. For more than 40 years, Associa has provided solutions designed to help communities achieve their vision.

Industry

Real estate

Company size

10,000+ Employees

Headquarters location

Dallas, TX, US

Year founded

1979

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