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Project Concierge Jobs (NOW HIRING)

Trinity Solar

Customer Service Representative

Reading, PA · On-site

$15.25 - $21/hr

Project Concierge Representative The Project Concierge Representative will be responsible for delivering an exceptional customer experience from project inception to completion, providing ...

Trinity Solar

Customer Service Representative

Belmar, NJ · On-site

$16.75 - $22.75/hr

Project Concierge Representative The Project Concierge Representative will be responsible for delivering an exceptional customer experience from project inception to completion, providing ...

Trinity Solar

Customer Service Representative

Wareham, MA · On-site

$16.75 - $23/hr

Project Concierge Representative The Project Concierge Representative will be responsible for delivering an exceptional customer experience from project inception to completion, providing ...

Boston Residential Concierge

CONCIERGE

Boston, MA · On-site

$18 - $20/hr

As the concierge of our prestigious residential building, you will be responsible for creating a ... project an image that enhances the property's allure. * Adhere strictly to formal operating ...

Boston Residential Concierge

CONCIERGE

Needham, MA · On-site

$18 - $20/hr

As the concierge of our prestigious residential building, you will be responsible for creating a ... project an image that enhances the property's allure. * Adhere strictly to formal operating ...

Lifeline Animal Project Inc

Concierge

Atlanta, GA · On-site

$17/hr

Concierge Department: Placement / Client Services Reports To: Client Services / Adoptions Manager ... LifeLine Animal Project is committed to the care and welfare of pets and the people who love them.

PrintClub Inc

Concierge

Phoenix, AZ · On-site

$15.50 - $19.75/hr

About the Concierge position We are looking for a responsible Concierge who will provide members ... Good experience in project management * Familiarity with CRM software along with ability to ...

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How much do project concierge jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for project concierge in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is a project concierge?

Project Concierges are professionals who provide personalized assistance and support for managing and coordinating projects. They act as a central point of contact, helping clients or teams with scheduling, resource allocation, communication, and problem-solving throughout the project's lifecycle. Their goal is to ensure that projects run smoothly and efficiently by addressing any logistical or administrative needs. Project Concierges are commonly found in industries like construction, events, corporate services, and real estate, where tailored project management support enhances client satisfaction. They differ from traditional project managers by focusing more on service and client experience.

What are some common challenges faced by project concierges, and how can they effectively manage competing priorities?

Project Concierges often juggle multiple requests and responsibilities from various stakeholders, which can lead to challenges in prioritization and time management. Effective Project Concierges use strong organizational skills and communication to clarify priorities and delegate tasks when appropriate. Leveraging project management tools and maintaining open channels with team members helps ensure that urgent requests are met without sacrificing ongoing project progress. Proactively setting expectations and regularly updating stakeholders on timelines can also help manage workload and reduce stress.

What are the key skills and qualifications needed to thrive as a project concierge, and why are they important?

To thrive as a Project Concierge, you need strong organizational skills, attention to detail, and experience in project coordination, often supported by a background in administration or hospitality. Familiarity with project management software like Asana or Trello and proficiency in communication tools such as Slack or Microsoft Teams are typically required. Exceptional customer service, problem-solving abilities, and the capacity to manage multiple priorities are standout soft skills in this role. These competencies are crucial for ensuring smooth project execution, client satisfaction, and effective collaboration among team members.

What is the difference between Project Concierge vs Project Coordinator?

AspectProject ConciergeProject Coordinator
Required CredentialsTypically high school diploma or equivalent; some roles may prefer certifications in customer service or project managementBachelor's degree in business, management, or related field; often required
Work EnvironmentClient-facing, service-oriented settings, often in hospitality, real estate, or event planningOffice-based, supporting project teams across various industries
Employer & Industry UsageUsed in hospitality, real estate, luxury services, and event planningCommon in corporate, construction, IT, and marketing industries
Common Search & Comparison IntentUnderstanding service roles that assist clients directlyManaging project tasks and timelines within teams

While both roles support projects, a Project Concierge focuses on client service and personalized assistance, often in hospitality or real estate settings. In contrast, a Project Coordinator manages project tasks, schedules, and team coordination across various industries.

Do project concierges make good money?

Project concierges typically earn a median annual salary ranging from $30,000 to $50,000, depending on experience, location, and industry. Higher salaries are possible with specialized skills, certifications, or in high-demand markets, and the role often involves strong customer service and organizational skills.

What does a project concierge job do?

A project concierge manages and coordinates various aspects of a project, ensuring smooth communication between teams, clients, and vendors. They handle scheduling, problem-solving, and administrative tasks to support project progress and efficiency, often using project management tools. Strong organizational and communication skills are essential for this role.

What cities are hiring for Project Concierge jobs?

Cities with the most Project Concierge job openings:

What states have the most Project Concierge jobs?

States with the most job openings for Project Concierge jobs include:

What are popular job titles related to Project Concierge jobs?

For Project Concierge jobs, the most frequently searched job titles are:

Project Concierge jobs near you
Infographic showing various Project Concierge job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, 8% Part Time, and 5% Contract. Highlights an 85% Physical, 5% Hybrid, and 10% Remote job distribution, with an average salary of $37,689 per year, or $18.1 per hour.

Project Concierge

Hayward, CA • On-site

Renewal by Andersen Metro & Midwest
Construction • 501 - 1,000 employees
Learn more about Renewal by Andersen Metro & Midwestexternal

$26 - $28/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

Renewal By Andersen rating

8.3

Company rating: 8.3 out of 10

Renewal By Andersen

Based on 152 frontline employees who took The Breakroom Quiz

The best things about working at Renewal By Andersen

  • 94%

    94% say it is easy to take sick days

    say it is easy to take sick days

  • 91%

    91% say they get paid time off

    say they get paid time off

  • 90%

    90% say it’s easy to book vacation

    say it’s easy to book vacation

Featured by Renewal By Andersen, based on 152 Breakroom Quiz responses from their frontline employees

Job description

The Project Concierge is the homeowner's dedicated point of contact and operational partner from the moment an installation is scheduled through final inspection closure. This role owns the full customer journey-managing proactive communication at every project milestone, coordinating across internal field teams, processing milestone payments, and ensuring every homeowner receives a seamless, world-class experience. We are looking for an execution-focused professional with exceptional communication and organizational skills who thrives in a fast-paced, high-accountability environment.
 
Primary Responsibilities:
  • Serve as the primary point of contact for homeowners throughout the entire project lifecycle, from initial scheduling through final inspection alignment.
  • Conduct structured outreach at every key milestone: welcome introduction, 2-day pre-installation reminder, job start confirmation, end-of-day progress updates, and post-installation follow-up.
  • Verify that all project materials, documentation, and crew logistics are confirmed and locked prior to each scheduled installation start.
  • Monitor active installations in real time, coordinating with Field Operations Managers and installation crews to proactively resolve same-day issues as they arise.
  • Own the daily operational closeout logs, accurately capturing project completion status, material tracking, and customer sentiment for cross-functional visibility.
  • Manage project timelines that extend beyond a single day, coordinating completion schedules and providing clear updates to homeowners awaiting custom backordered materials.
  • Schedule and coordinate municipal inspections in direct alignment with homeowner availability and project completion status.
  • Process and secure start and final installment payments using company-approved platforms and accounts receivable procedures.
  • Audit account reports and systematically follow up on outstanding territory balances professionally and promptly.
  • Log all customer interactions, operational notes, and project milestones accurately and in real time across corporate CRM and internal platforms.
  • Resolve customer concerns-including scheduling realignments, quality issues, and payment objections-with impeccable professionalism and a solutions-first approach.
  • Maintain an elite standard of customer satisfaction as measured by post-project surveys, and participate in monthly team development and coaching loops.
 
Qualifications:
  • 3-5 years of experience in high-volume customer service, client relations, or project coordination
  • Exceptional verbal and written communication skills with the demonstrated ability to de-escalate complex residential customer situations
  • Strong organizational skills and the capacity to manage a large book of active business with absolute precision 
  • Comfortable navigating multiple database software platforms simultaneously; proficiency in Microsoft Office and Windows required
  • Ability to work independently, respect operational timelines, and meet time-sensitive commitments in a fast-paced environment
  • Experience in payment processing, collections, or accounts receivable in a customer-facing role is a plus
  • Background in home improvement, construction, or residential field services is a plus
 
Compensation and Benefits package:
  • $26.00-$28.00 per hour, plus ample bonus structure
  • Comprehensive medical, dental, vision, and life insurance packages.
  • Corporate 401(k) retirement plan.
  • Paid vacation, sick leave, and corporate holidays.
  • Student Loan Reimbursement Program
 
Schedule:
  • 8:30am-5:30pm, 40 hours/week
  • Onsite in our Hayward office 
To view the Notice at Collection under the CCPA, please click the following link: California Consumer Privacy Act Notice At Collection. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetic information or any other consideration protected by federal, state or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
For information regarding our Privacy Policy, please follow this link.

Working at Renewal By Andersen

Perks for frontline workers

From Renewal By Andersen, via Breakroom

  • Flexible Scheduling

  • Career Growth

  • Paid Training

  • Friendly Environment

  • Employee Recognition

  • Strong Team-Building

About Renewal By Andersen, in their own words

From Renewal By Andersen

Renewal by Andersen’s Signature Service is committed to giving you the best customer experience possible, through the perfect combination of the best people in the industry, a superior process, and an exclusive product.

Learn more about the benefits of Renewal by Andersen’s Signature Service:

Professional Installation. With Renewal by Andersen, you get the product reputation of Andersen Windows with the master work of passionate installers.

Superior Performance. Andersen’s exclusive Fibrex® composite material lasts longer, performs better, and is stronger than vinyl.*

Energy Efficiency. Renewal by Andersen’s energy efficient windows are ENERGY STAR® certified and can reduce heating and cooling costs.

Hassle-Free Process. Renewal by Andersen eliminates the need to work with multiple companies. We are responsible for all aspects of your window replacement and installation.

Long-term value. Our comprehensive, hands-on approach ensures your window and installation quality, beauty, and energy savings last for many years.

Unrivaled Beauty. Renewal by Andersen offers a wealth of styles, colors, grilles and more for our replacement windows, patio doors, and entry doors to fit any home.

Company values

From Renewal By Andersen

Our vision is to make the world a better place by living up to the promise that everyone benefits from their association with Andersen. We’re committed to making a difference through challenging ourselves each day, recognizing and rewarding success, taking pride in our work and honoring a legacy built on doing the right thing. There is great respect for life outside work so that you can bring your best self to work.

Diversity and inclusion statement

From Renewal By Andersen

Be Renewal. Be You.

We are committed to demonstrating mutual respect and appreciation for our similarities and differences (for example, race, color, culture, gender, sexual orientation, gender identity or expression, religion, education, military service, ethnicity, age, language, physical ability, and thought) so that each employee can realize their potential and we exceed our customers’ expectations.

What Renewal By Andersen employees say

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