ZipRecruiter

Log In

1

Customer Concierge Jobs (NOW HIRING)

NRG

New Customer Concierge Professional

Lindon, UT · On-site

$14 - $18/hr

Our New Customer Concierge team is obsessed with our proven sales process to ensure protection and peace of mind to all customers by providing them with the entire Vivint offering of Smart Savings. A ...

NRG

New Customer Concierge Professional

Lindon, UT

$14 - $18/hr

Our New Customer Concierge team is obsessed with our proven sales process to ensure protection and peace of mind to all customers by providing them with the entire Vivint offering of Smart Savings. A ...

NRG

New Customer Concierge Professional

Lindon, UT · On-site

$14 - $18/hr

Our New Customer Concierge team is obsessed with our proven sales process to ensure protection and peace of mind to all customers by providing them with the entire Vivint offering of Smart Savings. A ...

Vero Networks

Customer Concierge - Snyder, TX

Snyder, TX · On-site

$20 - $22/hr

CUSTOMER CONCIERGE Department: Sales Reports To: Team Lead, Texas Location: Texas Markets - Snyder POSITION SUMMARY We are hiring a full-time Customer Concierge based in Snyder, TX to guide new ...

The Lash Lounge

Customer Concierge Lead

Roseville, CA · On-site

$16.25 - $21/hr

Customer Concierge Lead The Lash Lounge is the premier salon for Lash Extensions with over 140 locations in the United States. We offer a complete menu of services including Lash Extensions, Perming ...

Vero Networks

Customer Concierge - Uvalde, TX

Uvalde, TX · On-site

$20 - $22/hr

CUSTOMER CONCIERGE Department: Sales Reports To: Team Lead, Texas Location: Texas Markets - Uvalde POSITION SUMMARY We are hiring a full-time Customer Concierge based in Uvalde, TX to guide new ...

Vero Networks

Customer Concierge - Snyder, TX

Snyder, TX · On-site

$20 - $22/hr

CUSTOMER CONCIERGE Department: Sales Reports To: Team Lead, Texas Location: Texas Markets - Snyder POSITION SUMMARY We are hiring a full-time Customer Concierge based in Snyder, TX to guide new ...

Vero Networks

Customer Concierge - Uvalde, TX

Uvalde, TX · On-site

$20 - $22/hr

CUSTOMER CONCIERGE Department: Sales Reports To: Team Lead, Texas Location: Texas Markets - Uvalde POSITION SUMMARY We are hiring a full-time Customer Concierge based in Uvalde, TX to guide new ...

The Lash Lounge

Customer Concierge Lead

Sacramento, CA · On-site

$17 - $21.75/hr

Who We Are Looking For We are looking for a highly motivated and experienced Customer Concierge Lead for our salon. Your focus will be on providing an excellent customer experience to all of our ...

next page

Showing results 1-20

All JobsCustomer Concierge Jobs

Customer Concierge information

See salary details

$11

$18

$25

How much do customer concierge jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for customer concierge in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is a customer concierge?

A Customer Concierge is a professional who assists clients by providing personalized support, information, and services tailored to their needs. They often act as a liaison between customers and the company, ensuring a seamless and satisfactory experience. Customer Concierges may handle inquiries, resolve issues, coordinate special requests, and offer recommendations, all while maintaining high standards of customer service. Their role is prevalent in industries like hospitality, retail, and luxury services, where exceptional customer care is crucial.

What are the key skills and qualifications needed to thrive as a customer concierge?

To thrive as a Customer Concierge, you need excellent customer service skills, strong problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, point-of-sale systems, and communication platforms is commonly required. Exceptional interpersonal skills, patience, and adaptability help you connect with customers and handle diverse situations effectively. These skills are crucial for creating positive customer experiences, fostering loyalty, and efficiently resolving client concerns.

How does a customer concierge typically collaborate with other departments to resolve client issues?

Customer Concierges often serve as a bridge between clients and various internal teams, such as sales, technical support, and billing. When a client raises a complex issue, the Concierge gathers details and works closely with the appropriate department to find a solution, ensuring timely and accurate communication throughout the process. This role requires strong interpersonal skills, as you'll need to clearly relay customer concerns and follow up until the issue is fully resolved, maintaining a high standard of service and client satisfaction.

What is the difference between Customer Concierge vs Customer Service Representative?

AspectCustomer ConciergeCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer hospitality or customer service certificationsHigh school diploma; often on-the-job training
Work EnvironmentLuxury hotels, resorts, high-end retail, concierge desksCall centers, retail stores, corporate offices
Employer & Industry UsageHospitality, luxury services, retailVarious industries including retail, telecom, banking
Common Search & Comparison IntentUnderstanding roles in luxury or personalized servicesGeneral customer support roles

The main difference between a Customer Concierge and a Customer Service Representative lies in their work environment and focus. Customer Concierges typically work in luxury settings, providing personalized services, while Customer Service Representatives handle broader customer support across various industries. Both roles require strong communication skills, but the Concierge role emphasizes high-end service and personalized attention.

Do customer concierges make good money?

Customer concierge positions typically offer hourly wages or salaries that vary by industry and location, with median pay around $12 to $20 per hour. Experienced concierges or those working in luxury or high-end settings can earn higher wages, and some roles include tips or bonuses that increase overall compensation.

How do I get hired as a customer concierge?

To get hired as a customer concierge, candidates typically need strong communication and customer service skills, often demonstrated through previous experience or relevant certifications. Employers may also require familiarity with reservation systems, CRM tools, or specific industry knowledge, and some roles may require flexible scheduling or multilingual abilities.

What cities are hiring for Customer Concierge jobs?

Cities with the most Customer Concierge job openings:

What are popular job titles related to Customer Concierge jobs?

For Customer Concierge jobs, the most frequently searched job titles are:

Customer Concierge jobs near you
Infographic showing various Customer Concierge job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $37,689 per year, or $18.1 per hour.

New Customer Concierge Professional

Lindon, UT • On-site

NRG
Oil and Coal Products Manufacturing • 5 - 10K employees
Learn more about NRGexternal

$14 - $18/hr

Full-time

Re-posted 3 days ago

Job description

Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner and more connected future.

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.

Who We Are:

Our mission is to redefine the home experience through intelligently designed products and services delivered to every home by people who care. Our New Customer Concierge team is obsessed with our proven sales process to ensure protection and peace of mind to all customers by providing them with the entire Vivint offering of Smart Savings.


A Day in the Life:

Our sales representatives make outbound calls to customers who have had their systems installed for 30 days to 18 months. We deliver a premium, white-glove experience by proactively resolving technical and billing concerns, educating customers on the full capabilities of their smart home, and ensuring a seamless journey from sale through installation—all while maintaining a strong focus on customer satisfaction.

Expectations for Success:

  • Grit and Resilience: New Customer Concierge Professionals must possess the determination and resilience to overcome challenges, handle rejection, and persevere in the face of obstacles, ultimately driving their success in driving revenue and customer satisfaction.
  • Consistent Sales Performance: A successful New Customer Concierge Professional is expected to consistently meet or exceed monthly and quarterly sales targets, demonstrating a track record of delivering results and contributing to Vivint’s revenue growth.
  • Effective Communication New Customer Concierge Professionals must be able to explain complex product offerings in a simple and persuasive manner, ensuring that customers fully understand the value of resigning with Vivint and how they address their unique needs.
  • Continuous Learning: New Customer Concierge Professionals are expected to stay current with our evolving product and service offerings, industry trends, and sales techniques. Continuous learning and adaptation to changing market conditions are essential for achieving and maintaining success in this role.


Who you will work with:

New Customer Concierge Supervisor, Concierge AM/Manager, Workforce Management, Recruiting, and various Supervisors across the organization.


Minimum qualifications:

  • Must be at least 18 years old
  • Must obtain a Burglar Alarm License through the Division of Occupations and Professional Licensing with the State of Utah (paid for by Vivint)
  • Able to work Full-time (schedule is flexible)
  • Prior sales experience is a plus
  • Bilingual (fluent in English & Spanish) is a plus
  • Proficient with basic computer functions and ability to utilize software, databases, scripts, and other tools appropriately

Join a company that invests in your growth and celebrates your wins. Apply now to start your career in sales at Vivint!

If you are a current employee, please notify your manager that you are applying prior to applying.

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

Official description on file with Talent.

NRG logo

About NRG

Sourced by ZipRecruiter

At NRG, we're bringing the power of energy to people and organizations by putting customers at the center of everything we do. We generate electricity and provide energy solutions and natural gas to millions of customers through our diverse portfolio of retail brands. A Fortune 500 company, operating in the United States and Canada, NRG delivers innovative solutions while advocating for competitive energy markets and customer choice, working towards a sustainable energy future. More information is available at www.nrg.com. Connect with NRG on Facebook, LinkedIn and follow us on Twitter @nrgenergy.

Industry

Oil and coal products manufacturing

Company size

5,001 - 10,000 Employees

Headquarters location

Houston, TX, US

View All NRG Jobs

Apply