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Customer Concierge Jobs (NOW HIRING)

Apex Concierge Services Inc

Concierge

Boston, MA · On-site

$21 - $22/hr

Description: About Us At Apex Concierge Services INC, we believe in creating exceptional ... High school diploma or equivalent * 1+ year of customer service, hospitality, or front desk ...

Adamas Concierge LLC

Concierge

Long Branch, NJ · On-site

$16.50/hr

Adamas Building Services is looking for an exceptional customer service-oriented Concierge with experience working in luxury residential communities. Our company is a leading expert in the ...

Adamas Concierge LLC

Concierge

Berkeley Heights, NJ · On-site

$18/hr

Adamas Building Services is looking for an exceptional customer service-oriented Concierge with experience working in luxury residential communities. Our company is a leading expert in the ...

Adamas Concierge LLC

Concierge

South Orange, NJ · On-site

$16.50/hr

Adamas Building Services is looking for an exceptional customer service-oriented Concierge with experience working in luxury residential communities. Our company is a leading expert in the ...

Adamas Concierge LLC

Concierge

Long Branch, NJ · On-site

$19/hr

Adamas Building Services is looking for an exceptional customer service-oriented Concierge with experience working in luxury residential communities. Our company is a leading expert in the ...

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Customer Concierge information

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How much do customer concierge jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for customer concierge in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is a customer concierge?

A Customer Concierge is a professional who assists clients by providing personalized support, information, and services tailored to their needs. They often act as a liaison between customers and the company, ensuring a seamless and satisfactory experience. Customer Concierges may handle inquiries, resolve issues, coordinate special requests, and offer recommendations, all while maintaining high standards of customer service. Their role is prevalent in industries like hospitality, retail, and luxury services, where exceptional customer care is crucial.

What are the key skills and qualifications needed to thrive as a customer concierge?

To thrive as a Customer Concierge, you need excellent customer service skills, strong problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, point-of-sale systems, and communication platforms is commonly required. Exceptional interpersonal skills, patience, and adaptability help you connect with customers and handle diverse situations effectively. These skills are crucial for creating positive customer experiences, fostering loyalty, and efficiently resolving client concerns.

How does a customer concierge typically collaborate with other departments to resolve client issues?

Customer Concierges often serve as a bridge between clients and various internal teams, such as sales, technical support, and billing. When a client raises a complex issue, the Concierge gathers details and works closely with the appropriate department to find a solution, ensuring timely and accurate communication throughout the process. This role requires strong interpersonal skills, as you'll need to clearly relay customer concerns and follow up until the issue is fully resolved, maintaining a high standard of service and client satisfaction.

What is the difference between Customer Concierge vs Customer Service Representative?

AspectCustomer ConciergeCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer hospitality or customer service certificationsHigh school diploma; often on-the-job training
Work EnvironmentLuxury hotels, resorts, high-end retail, concierge desksCall centers, retail stores, corporate offices
Employer & Industry UsageHospitality, luxury services, retailVarious industries including retail, telecom, banking
Common Search & Comparison IntentUnderstanding roles in luxury or personalized servicesGeneral customer support roles

The main difference between a Customer Concierge and a Customer Service Representative lies in their work environment and focus. Customer Concierges typically work in luxury settings, providing personalized services, while Customer Service Representatives handle broader customer support across various industries. Both roles require strong communication skills, but the Concierge role emphasizes high-end service and personalized attention.

Do customer concierges make good money?

Customer concierge positions typically offer hourly wages or salaries that vary by industry and location, with median pay around $12 to $20 per hour. Experienced concierges or those working in luxury or high-end settings can earn higher wages, and some roles include tips or bonuses that increase overall compensation.

How do I get hired as a customer concierge?

To get hired as a customer concierge, candidates typically need strong communication and customer service skills, often demonstrated through previous experience or relevant certifications. Employers may also require familiarity with reservation systems, CRM tools, or specific industry knowledge, and some roles may require flexible scheduling or multilingual abilities.

What cities are hiring for Customer Concierge jobs?

Cities with the most Customer Concierge job openings:

What are popular job titles related to Customer Concierge jobs?

For Customer Concierge jobs, the most frequently searched job titles are:

Customer Concierge jobs near you
Infographic showing various Customer Concierge job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $37,689 per year, or $18.1 per hour.

Bilingual Customer Service Representative

Dallas, TX • On-site

Lithia Motors, Inc.
See more jobs at Lithia Motors, Inc.external

$40K - $60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Lithia Motors rating

7.5

Company rating: 7.5 out of 10

Based on 121 frontline employees who took The Breakroom Quiz

Job description

Dealership:
L0397 Driveway Home Office
Driveway
Driveway is where car buying and selling meets convenience-with no haggling, no pressure, and no leaving your couch. We're the digital retail arm of Lithia & Driveway (LAD) and we're on a mission to make car ownership easy, transparent, and dare we say... enjoyable. Backed by a network of nearly 300 dealerships across the U.S, Driveway blends the best of tech and human touch to deliver a smarter, smoother experience. We're big on innovation, big on people, and always driving forward. Come ride with us!
The Sell Agent - Customer Experience is responsible for delivering customer website support and coordinating customer vehicle purchases.
Pay Range: $40,000-$60,000
Location: Dallas, TX
Responsibilities
  • Driveway website concierge/brand promise expert:
    • Customer Concierge:
      • Answers questions and helps move the digital transaction process forward
      • Coordinates virtual inspection using our inspection application
      • Coordinates pick-up of purchased vehicle from customer's home.
    • Communicate effectively with customers through chat, phone, and CRM/email
    • Maintain activity log
  • Other duties as assigned

Skills and Qualifications
  • Strong attention to detail
  • Excellent communication skills
  • Time management
  • Active listening skills
  • Critical thinking

Competencies
  • Does the right thing, takes action and adapts to change.
  • Self-motivates, believes in accountability, focuses on results, makes plans and follows through
  • Believes in humility, shares best practices, desires to keep learning, measures performance and adapts to improve results
  • Thrives on a team, stays positive, lives our values

We Offer Best-in-Class Industry Benefits:
  • Competitive pay
  • Medical, Dental, and Vision Plans
  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Paid Life Insurance
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan
  • Lithia Learning Center
  • Vehicle Purchase Discounts
  • Wellness Programs

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. *
  • Up to 1/3 of time: standing, walking, lifting up to 25 pounds
  • Up to 2/3 of time: sitting, kneeling, reaching, talking, hearing

*Reasonable accommodations may be made to enable individuals to perform the essential functions.
NOTE: This is not necessarily an exhaustive list of responsibilities, skills, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed.

What Lithia Motors employees say

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