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Manager, Procurement Center of Excellence

Job Summary

The Manager, Procurement Center of Excellence will serve as the operational and analytical backbone of a growing procurement organization within a large, multi-unit enterprise. This role will be responsible for building and managing procurement technology and data capabilities, developing savings analytics and financial reporting, and establishing the governance, processes, and infrastructure needed to scale the Procurement function. The position will work closely with senior Procurement leadership, Finance, IT, Legal, and business stakeholders to ensure procurement initiatives are accurately tracked, financially validated, and aligned with enterprise objectives.

Key Responsibilities

• Lead the evaluation, selection, implementation, and ongoing management of procurement technologies, including spend analytics, contract lifecycle management, project tracking, and savings management platforms.

• Serve as the primary Procurement technology owner, managing system performance, vendor relationships, integrations, user access, adoption, and continuous improvement.

• Partner with IT to ensure procurement systems, data feeds, integrations, and reporting infrastructure operate effectively across the enterprise.

• Build and maintain an enterprise spend cube by cleansing, categorizing, enriching, and analyzing spend data from multiple sources.

• Develop spend analytics, dashboards, and category insights that identify sourcing opportunities, maverick spend, supplier trends, and other opportunities for value creation.

• Develop executive-level reporting and dashboards using Power BI, Tableau, or comparable business intelligence tools.

• Design and manage the Procurement savings tracking methodology, including initiative identification, categorization, valuation, ownership, delivery timelines, and financial validation.

• Maintain the Procurement savings pipeline and ensure initiatives are appropriately documented, tracked, and validated through Finance.

• Partner with FP&A on savings validation, reporting, forecasting, period-end reconciliation, and alignment between Procurement savings and delivered financial results.

• Produce accurate, Finance-grade savings, pipeline, spend, and performance reports for senior Procurement and Finance leadership.

• Establish and manage a Procurement Center of Excellence framework for tracking sourcing initiatives, technology projects, and other strategic workstreams.

• Develop and maintain procurement governance standards, policies, process documentation, approval workflows, sourcing playbooks, and compliance requirements.

• Prepare executive-level materials and reporting for VP, CFO, CEO, and other senior leadership meetings.

• Identify project risks, blockers, process gaps, and delivery issues and proactively escalate them to appropriate stakeholders.

• Develop procurement training programs and capability resources covering systems, processes, sourcing methodologies, analytics, and best practices.

• Benchmark procurement capabilities against leading organizations and identify opportunities for process, technology, and organizational improvement.

• Identify and implement practical applications of artificial intelligence to improve Procurement analytics, reporting, sourcing support, process efficiency, and decision-making.

• Continuously improve Procurement tools, processes, reporting, and governance based on stakeholder feedback and evolving business requirements.

Minimum Education & Experience Requirements

• Bachelor’s degree in Business, Finance, Supply Chain, Data Analytics, Information Systems, or a related field, or equivalent relevant professional experience.

• Minimum of 8 years of progressive experience in procurement, supply chain, finance, business analytics, technology, or a closely related discipline.

• Demonstrated hands-on experience building or managing spend analytics capabilities, including spend data cleansing, categorization, analysis, and reporting.

• Experience working with enterprise procurement or spend analytics platforms such as Coupa, Jaggaer, SAP Ariba, SpendHQ, Ivalua, or similar systems.

• Demonstrated experience developing and managing savings tracking processes in partnership with Finance.

• Experience working in a procurement transformation, business transformation, technology implementation, or build-from-scratch environment.

• Demonstrated experience managing multiple projects or workstreams simultaneously.

• Advanced Excel and data analysis skills.

• Experience developing executive-level reporting and presentations for senior leadership.

• Practical experience applying artificial intelligence to Procurement or related business processes with measurable or defined outcomes.

Special Requirements

• Experience with Power BI, Tableau, or comparable business intelligence and dashboarding technology required.

• Experience with procurement technology implementation, system integration, or technology adoption required.

• PMP, C.P.M., CPSM, or similar professional certification is preferred but not required.

• Must be comfortable working with confidential financial, supplier, contract, and enterprise spend information.

• Must be able to collaborate effectively with Finance/FP&A, IT, Legal, Procurement, and business stakeholders.

Knowledge, Skills, and Abilities

• Strong knowledge of procurement operations, sourcing processes, spend analytics, savings management, and procurement technology.

• Advanced analytical and data management capabilities, including the ability to work with large and complex datasets.

• Strong understanding of how Procurement savings translate into financial and EBITDA impact.

• Ability to develop reliable, Finance-grade reporting and translate complex data into clear business insights.

• Proficiency with Microsoft Excel and business intelligence tools such as Power BI, Tableau, or similar platforms.

• Working knowledge of spend analytics platforms, contract lifecycle management systems, procurement platforms, and project or savings tracking technologies.

• Practical knowledge of artificial intelligence tools and their application to Procurement processes, analytics, reporting, and productivity.

• Strong project and program management skills, including milestone tracking, risk management, prioritization, and status reporting.

• Ability to design processes, governance frameworks, SOPs, workflow documentation, and policies in an environment where established procedures may not exist.

• Excellent organizational and time-management skills with the ability to manage multiple priorities and competing deadlines.

• Strong analytical storytelling skills and the ability to create concise, executive-ready presentations and dashboards.

• Excellent written and verbal communication skills.

• Ability to communicate effectively with senior executives, Finance, IT, Legal, Procurement, and business stakeholders.

• Strong influencing and relationship-building skills, particularly when implementing new systems, processes, and governance standards without direct authority.

• Strong problem-solving and critical-thinking abilities.

• High attention to detail and commitment to data accuracy.

• Self-starter with the ability to work independently, identify opportunities, and take action with limited direction.

Additional Desired Characteristics

• Experience helping establish a Procurement function, Center of Excellence, or similar organizational capability from the ground up.

• Experience in a large, complex, multi-unit, franchise, retail, hospitality, consumer, or similarly structured organization.

• Experience working directly with CFO, CEO, VP, or other executive-level stakeholders.

• Experience developing enterprise-wide procurement policies, sourcing playbooks, and governance standards.

• Demonstrated ability to drive adoption of new technology and processes across diverse stakeholder groups.

• Strong interest in emerging procurement technologies, automation, analytics, and AI-enabled business processes.

• Comfortable operating in an environment where priorities and requirements may evolve rapidly.

• Demonstrated continuous-improvement mindset with a focus on making processes more efficient, reporting more actionable, and technology more effective.

Work Environment

• Primarily office-based or hybrid work environment within the regional area.

• Regular interaction with Procurement, Finance, IT, Legal, and business leadership teams.

• May require occasional travel for meetings, team activities, supplier engagements, technology implementations, or other business needs.

• Must be comfortable working in a fast-paced, transformation-oriented environment with multiple concurrent priorities.

• May require flexibility to accommodate executive meetings, project deadlines, technology implementations, and other business requirements.

Other Duties

• This job description is intended to describe the general nature and level of work performed in this position. It is not intended to be an exhaustive list of all responsibilities, duties, skills, or requirements. Other duties may be assigned as needed to support the organization's business objectives.