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Processing Manager Jobs in Kitchener, ON (NOW HIRING)

Communicate any issues with management. * Perform other duties as assigned by management. Qualifications * Minimum 2 years prior experience as a Processing Machine Operator or a similar position

Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. * Assist Store Manager in leading and managing adherence to ...

Works closely with the Operations Managers and Sales Manager to develop strategies for reserve management and process improvement techniques * Develops, monitors, communicates, and determines root ...

Process Engineer

Elmira, ON · On-site

CA$90K - CA$100K/yr

Process Safety, Risk Management & Compliance * Conduct risk assessments, support Process Safety Management (PSM) activities, and ensure all work is aligned with OHSA requirements and corporate safety ...

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Processing Manager information

See Kitchener, ON salary details

$19.1K

$67.5K

$96.1K

How much do processing manager jobs pay per year?

As of Jul 2, 2026, the average yearly pay for processing manager in Kitchener, ON is $67,464.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,314.00 and $83,968.00 per year, depending on experience, location, and employer.

What are Processing Managers?

Processing Managers oversee and coordinate the workflow in facilities where raw materials or data are transformed into finished products or usable information. They are responsible for managing staff, ensuring production or processing targets are met, maintaining quality standards, and optimizing operational efficiency. Processing Managers often work in industries such as manufacturing, food production, and data processing. Their duties may also include ensuring compliance with safety regulations and troubleshooting process issues as they arise.

What is the highest paying job in the food industry?

In the food industry, executive roles such as Food Production Directors, Vice Presidents of Operations, or Chief Operating Officers typically have the highest salaries. These positions require extensive experience, leadership skills, and often advanced degrees, and they oversee large-scale operations or strategic planning within food companies.

What are the key skills and qualifications needed to thrive as a Processing Manager, and why are they important?

To thrive as a Processing Manager, you need strong organizational skills, experience in process optimization, and typically a degree in business, operations management, or a related field. Familiarity with workflow management systems, ERP software, and Lean Six Sigma certification are commonly required. Leadership, problem-solving abilities, and effective communication are essential soft skills for managing teams and driving process improvements. These competencies ensure efficient operations, high productivity, and the ability to adapt to evolving business needs.

What jobs make around $100,000 a year?

Processing managers and related operations roles often earn around $100,000 annually, especially with experience and in larger organizations. These positions typically require strong organizational skills, leadership abilities, and familiarity with supply chain or production systems. Salaries can vary based on industry, location, and level of responsibility.

What are some common challenges faced by Processing Managers in coordinating cross-departmental workflows?

Processing Managers often encounter challenges when aligning priorities and timelines across multiple departments, such as production, quality assurance, and logistics. Effective communication and proactive problem-solving are essential to ensure that workflow bottlenecks are addressed quickly and that all teams remain informed about changes in schedules or requirements. Building strong relationships and establishing clear processes for information sharing can help minimize misunderstandings and keep operations running smoothly.

What is the role of a process manager?

A processing manager oversees and coordinates the daily operations of processing activities within an organization, ensuring efficiency, quality, and compliance with procedures. They analyze workflows, implement process improvements, and often use management tools like ERP systems to optimize productivity.

What is a processing manager?

A processing manager oversees the daily operations of processing departments, ensuring that tasks such as data handling, document review, or product assembly are completed efficiently and accurately. They often coordinate staff, implement procedures, and use management tools to optimize workflow and meet organizational goals.

What is the difference between Processing Manager vs Processing Supervisor?

AspectProcessing ManagerProcessing Supervisor
CredentialsTypically requires a bachelor's degree in business, operations, or related field; certifications like Six Sigma are commonOften requires similar education, with experience in processing or operations; certifications may be preferred
Work EnvironmentOversees multiple processing teams or departments, strategic planning, and process improvementsManages daily processing activities, supervises staff, and ensures workflow efficiency
Industry UsageCommonly used in banking, manufacturing, and logistics sectorsFrequent in banking, finance, and manufacturing industries

The Processing Manager focuses on strategic oversight and process optimization across departments, while the Processing Supervisor handles daily operations and team supervision. Both roles require similar credentials and are integral to efficient processing workflows in various industries.

What are the most commonly searched types of Processing jobs in Kitchener, ON? The most popular types of Processing jobs in Kitchener, ON are:
What cities near Kitchener, ON are hiring for Processing Manager jobs? Cities near Kitchener, ON with the most Processing Manager job openings:
Infographic showing various Processing Manager job openings in Kitchener, ON as of June 2026, with employment types broken down into 88% Full Time, and 12% Contract. Highlights an 100% In-person job distribution, with an average salary of $67,464 per year, or $32.4 per hour.

Manager Process Excellence & Customer Experience

Gore Mutual Insurance

Cambridge, ON • On-site

Other

Medical, Dental, Retirement, PTO

Posted 21 days ago


Job description

The Manager, Process Excellence & Customer Experience leads the process design team in a matrix structure with the goal of designing, implementing, monitoring & streamliningprocessesacross theorganization. They would apply critical thinking to bring the voice of the broker and customer to process design and issue remediation while safeguarding operational effectiveness and employee experience. Become a conduit and enabler between all stakeholders to drive operational efficiency. 

This role will help to establish a Process design Centre of excellence which will assess, design, deploy and manage all core business operations processes to maximize efficiency while allowing large volumes of work to be delivered. 

We're looking for a trusted business partner who masters the art of building and nurturing strong relationships with key stakeholders such as business leaders, vendors, brokers, and customers. Theroleworks with various stakeholders to drive and enable businessefficiencies and growth. They must also partner with senior leaders, including the Executive Committee and an array of internal partners, to optimize processes and operations for scale, growth, and efficiency. 

What you'll do: 

Define, design, and optimize processes across the national contact centre: 

  • Lead the design, documentation, and continuous improvement of end-to-end processes, procedures, and workflows to enhance efficiency and customer experience 
  • Identify gaps, root causes, and opportunities to improve processing times and operational performance 
  • Partner with business and technology leaders to deliver best-in-class, customer-centric and digital-first experiences 
  • Establish and monitor KPIs, dashboards, and reporting to drive proactive and data-informed improvements 
  • Champion a culture of customer experience and continuous improvement, sharing insights, success stories, and best practices 
  • Conduct research, stakeholder interviews, and impact assessments to inform process enhancements and innovation 
  • Maintain process documentation, governance, and support materials while coaching and influencing stakeholders 

Facilitate sessions, map, analyze, implement and update processes to support company objectives: 

  • Facilitate workshops and reviews to analyze current processes, identify gaps, and implement sustainable improvements 
  • Design scalable, digital-enabled processes that improve customer experience and reduce operational friction 
  • Collaborate cross-functionally (Operations, Claims, Finance, L&D, etc.) to ensure alignment and effective implementation 
  • Support training, communication, and adoption of process enhancements across teams 
  • Monitor live operations to ensure compliance, identify barriers, and drive continuous improvement opportunities 
  • Maintain operational tools, documentation, and platforms (e.g., SharePoint) to support process execution

Build and implement a continuous improvement approach for business processes including process repository management: 

  • Manage and govern a centralized process repository, ensuring standardization and best practices across the organization 
  • Define metrics, benchmarks, and reporting to measure effectiveness and support continuous improvement initiatives 
  • Gather and prioritize business requirements, assessing cross-functional impacts and dependencies 
  • Drive process improvements that enhance customer satisfaction and reduce employee and broker friction points 
  • Partner across teams to deliver scalable, digital-first solutions and support transformation objectives 
  • Foster a high-performance, continuous improvement culture through engagement, coaching, and operational excellence initiatives 

 What You'll Need to Succeed 

  • College or Undergraduate degree in related field
  • 5+ years experience in business process optimization/reengineering applying process improvement,modeling,and reengineering methodologies to conduct process optimization and improvement projects.
  • Experience with Robotic Process Automation (RPA)projects is preferred
  • Ability and experienceofmapping processes usingtools likeMicrosoft Visio software
  • Experienced in facilitating stakeholder sessions/ workshopsfor mapping and approval of business processes
  • Extensive experience building and designing customer experience program(s)
  • Excellent interpersonal and leadership skills
  • Experience in Insurance Business Transformations (Claims, P&C, Commercial) 
  • Experience with analyzing large data sets and record of implementing large scale process changes
  • Deep understanding of enabling technology, tools, and methodology
  • Strong interpersonal, communication, influencing, facilitation, analytical, and problem-solving skills to work effectively with cross functional teams
  • Working knowledge of MS Office
  • Change management and continuous improvement mindset
  • Ability to work effectively in an independent environment
  • Self-starter with excellent organizational and time management discipline to coordinate multiple concurrent efforts and performs with minimal instruction
  • Strategic thinking and Analytical skills
  • Run cross-functional team meetings efficiently and optimally, with the ability to connect dots and influence key decisions
  • Six Sigma Black Belt/Lean Six Sigma/ Kaizen facilitator designations  

If you're ready to be a core part of our mission and make a tangible impact from day one, we want to hear from you. 

#LI-Hybrid 

The expected base salary range for this position is $97,000 - $147,000. Depending on your relevant experience, skills, qualifications, market conditions and business needs, base compensation may vary. You have the potential to earn more through Gore Mutual's discretionary bonus program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals. 

Please note: This range reflects the expected base salary for this role but may not represent the full compensation range for all experience and skill levels. During the recruitment process, we will discuss and consider how your unique qualifications align with the broader range for this position. 

Gore Mutual is proud to offer a comprehensive total rewards package which includes extended health and dental benefits, disability insurance, retirement plan matching, paid time off, recognition and perk programs.