Collaborate with workforce management, quality, training, technology, and operations partners to align staffing, training, tools, and process improvements to business needs and performance objectives
Collaborate with workforce management, quality, training, technology, and operations partners to align staffing, training, tools, and process improvements to business needs and performance objectives
Online Order Filling Team Supervisor
Ashland City, TN · On-site
$20 - $33/hr
Hourly Wage: $20 - $33 per/hour *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance ...
Online Order Filling Team Supervisor
Ashland City, TN · On-site
$20 - $33/hr
Hourly Wage: $20 - $33 per/hour *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance ...
Track and record processing results to report to Production Manager * Demonstrated ability to multitask work assignments. * Enjoys a fast-paced work environment * Must be at least 18 years of age ...
Quick apply
Track and record processing results to report to Production Manager * Demonstrated ability to multitask work assignments. * Enjoys a fast-paced work environment * Must be at least 18 years of age ...
Online Order Filling Team Supervisor
East Ridge, TN · On-site
$19 - $32/hr
Hourly Wage: $19 - $32 per/hour *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance ...
New
Online Order Filling Team Supervisor
East Ridge, TN · On-site
$19 - $32/hr
Hourly Wage: $19 - $32 per/hour *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance ...
New
Online Order Filling Team Supervisor
Nashville, TN · On-site
$20 - $33/hr
Hourly Wage: $20 - $33 per/hour *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance ...
Online Order Filling Team Supervisor
Nashville, TN · On-site
$20 - $33/hr
Hourly Wage: $20 - $33 per/hour *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance ...
Online Order Filling Team Supervisor
Memphis, TN · On-site
$20 - $33/hr
Hourly Wage: $20 - $33 per/hour *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance ...
Online Order Filling Team Supervisor
Memphis, TN · On-site
$20 - $33/hr
Hourly Wage: $20 - $33 per/hour *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance ...
Online Order Filling Team Supervisor
White House, TN · On-site
$20 - $33/hr
Hourly Wage: $20 - $33 per/hour *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance ...
Online Order Filling Team Supervisor
White House, TN · On-site
$20 - $33/hr
Hourly Wage: $20 - $33 per/hour *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance ...
Online Order Filling Team Supervisor
Springfield, TN · On-site
$20 - $33/hr
Hourly Wage: $20 - $33 per/hour *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance ...
Online Order Filling Team Supervisor
Springfield, TN · On-site
$20 - $33/hr
Hourly Wage: $20 - $33 per/hour *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance ...
Merchandise Processing Associate
Memphis, TN · On-site
$12 - $13/hr
Responsibilities for the Processing Associate include some of the following functions: * Loading and unloading carts * Inspecting clothes, linens, accessories and household goods * Classifying items ...
Merchandise Processing Associate
Memphis, TN · On-site
$12 - $13/hr
Responsibilities for the Processing Associate include some of the following functions: * Loading and unloading carts * Inspecting clothes, linens, accessories and household goods * Classifying items ...
Order Processing
Nashville, TN · On-site
$12/hr
Company Description Global Channel Management is a technology company that specializes in various ... Qualifications Order Processor must 2 years experience in customer Service, data processing or ...
Order Processing
Nashville, TN · On-site
$12/hr
Company Description Global Channel Management is a technology company that specializes in various ... Qualifications Order Processor must 2 years experience in customer Service, data processing or ...
Processing Associate I
Dresden, TN · On-site
This position may be assigned special projects, as determined by the Manager Processing. Essential Functions Ensure Safety Procedures and manufacturing processes are followed (Personal protective ...
New
Processing Associate I
Dresden, TN · On-site
This position may be assigned special projects, as determined by the Manager Processing. Essential Functions Ensure Safety Procedures and manufacturing processes are followed (Personal protective ...
New
We are looking to hire a Life & Annuity Sr Manager (Claim process) to provide managed services in support of a customer's business process or transactional Claims services Essential Job Functions:
We are looking to hire a Life & Annuity Sr Manager (Claim process) to provide managed services in support of a customer's business process or transactional Claims services Essential Job Functions:
We are looking to hire a Life & Annuity Sr Manager (Claim process) to provide managed services in support of a customer's business process or transactional Claims services Essential Job Functions:
We are looking to hire a Life & Annuity Sr Manager (Claim process) to provide managed services in support of a customer's business process or transactional Claims services Essential Job Functions:
Production Manager Job Summary: The purpose of this position is to roll, tag, and hang all items to ... Responsibilities for the Processing Associate include some of the following functions: * Provides ...
Production Manager Job Summary: The purpose of this position is to roll, tag, and hang all items to ... Responsibilities for the Processing Associate include some of the following functions: * Provides ...
We are looking to hire a Life & Annuity Sr Manager (Claim process) to provide managed services in support of a customer's business process or transactional Claims services Essential Job Functions ...
We are looking to hire a Life & Annuity Sr Manager (Claim process) to provide managed services in support of a customer's business process or transactional Claims services Essential Job Functions ...
Orchestrate the daily operations of the sterile processing department by managing shift scheduling, resource allocation, and specialized service line tasks to ensure surgical readiness. * Serve as a ...
Orchestrate the daily operations of the sterile processing department by managing shift scheduling, resource allocation, and specialized service line tasks to ensure surgical readiness. * Serve as a ...
Job Summary The Sterile Process Technician II is responsible for preparing and assembling medical ... Ensures proper inventory management by restocking and replenishing supplies and maintaining ...
Job Summary The Sterile Process Technician II is responsible for preparing and assembling medical ... Ensures proper inventory management by restocking and replenishing supplies and maintaining ...
Our joint ventures provide environmental restoration and operations management at a dozen U.S ... As our Chemical Processing Technician, you will support safe and efficient chemical processing ...
New
Our joint ventures provide environmental restoration and operations management at a dozen U.S ... As our Chemical Processing Technician, you will support safe and efficient chemical processing ...
New
Our joint ventures provide environmental restoration and operations management at a dozen U.S ... As our Chemical Processing Technician, you will support safe and efficient chemical processing ...
Our joint ventures provide environmental restoration and operations management at a dozen U.S ... As our Chemical Processing Technician, you will support safe and efficient chemical processing ...
Our joint ventures provide environmental restoration and operations management at a dozen U.S ... As our Chemical Processing Technician, you will support safe and efficient chemical processing ...
Our joint ventures provide environmental restoration and operations management at a dozen U.S ... As our Chemical Processing Technician, you will support safe and efficient chemical processing ...
Processing Manager information
See Tennessee salary details
$30.9K - $41.8K
7% of jobs
$41.8K - $52.7K
7% of jobs
$52.7K - $63.7K
9% of jobs
$64.4K is the 25th percentile. Wages below this are outliers.
$63.7K - $74.6K
12% of jobs
$74.6K - $85.5K
13% of jobs
The median wage is $87K / yr.
$85.5K - $96.5K
12% of jobs
$96.5K - $107.4K
11% of jobs
$112K is the 75th percentile. Wages above this are outliers.
$107.4K - $118.3K
11% of jobs
$118.3K - $129.3K
8% of jobs
$129.3K - $140.2K
5% of jobs
$140.2K - $151.1K
5% of jobs
$30.9K
$92.3K
$151.1K
How much do processing manager jobs pay per year?
What are Processing Managers?
What is the highest paying job in the food industry?
What are the key skills and qualifications needed to thrive as a Processing Manager, and why are they important?
What jobs make around $100,000 a year?
What are some common challenges faced by Processing Managers in coordinating cross-departmental workflows?
What is the role of a process manager?
What is a processing manager?
What is the difference between Processing Manager vs Processing Supervisor?
| Aspect | Processing Manager | Processing Supervisor |
|---|---|---|
| Credentials | Typically requires a bachelor's degree in business, operations, or related field; certifications like Six Sigma are common | Often requires similar education, with experience in processing or operations; certifications may be preferred |
| Work Environment | Oversees multiple processing teams or departments, strategic planning, and process improvements | Manages daily processing activities, supervises staff, and ensures workflow efficiency |
| Industry Usage | Commonly used in banking, manufacturing, and logistics sectors | Frequent in banking, finance, and manufacturing industries |
The Processing Manager focuses on strategic oversight and process optimization across departments, while the Processing Supervisor handles daily operations and team supervision. Both roles require similar credentials and are integral to efficient processing workflows in various industries.
- Uncertified Sterile Processing Technician
- Weekend Sterile Processing Technician
- Trainee Sterile Processing Technician
- Night Shift Sterile Processing Technician
- Temporary Allied Strike Sterile Processing
- Sterile Processing Technician Contract
- Sterile Processing Tech Travel
- Entry Level Sterile Processing Tech
- Remote Central Sterile Processing Technician
- Entry Level Sterile Processing Supervisor

Full-time
Re-posted 3 days ago
DXC Technology rating
7.2
Based on 47 frontline employees who took The Breakroom Quiz
124th of 210 rated it services
Job description
DXC Technology is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations - helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world's most complex technology estates.
DXC's Insurance Software and BPS (ISB) helps insurers around the world modernize and run their core operations at scale by combining deep industry expertise, proven software platforms, and innovative AI-driven solutions. A global market leader in core insurance platforms, ISB delivers solutions across policy administration, claims, billing, analytics, and digital engagement supporting Life & Annuity, Property & Casualty, and Specialty insurance markets. You'll directly shape how the world's leading insurers operate by helping to transform the policy, underwriting, and claims systems that millions of people rely on every day.
Leads end-to-end customer support center operations, managing a team of Associate Managers to deliver high-quality service outcomes. Accountable for operational performance, service level attainment, customer satisfaction, and continuous improvement within a compliance-driven environment.
This role partners closely and works hand-in-hand with the Head of BPS Contact Center Operations, serving as a trusted advisor across all aspects of the operation. The role is critical in driving results through the alignment of people, processes, and technology, ensuring consistent execution of strategic priorities and operational excellence at scale.
Key Responsibilities
- Lead day-to-day contact center operations through a team of Associate Managers, ensuring consistent execution against SLAs, KPIs, quality standards, client expectations, and operational commitments
- Provide direct leadership, coaching, and accountability to Associate Managers, ensuring they are effectively driving team performance, engagement, development, and execution of business priorities
- Drive a disciplined performance management operating rhythm, including metric reviews, root-cause analysis, action planning, coaching follow-up, and sustained improvement in service delivery outcomes
- Monitor and improve the customer experience by leveraging feedback, call trends, quality insights, operational data, and escalation patterns to identify gaps and implement targeted improvements
- Partner closely with internal and client stakeholders to optimize processes, systems, workflows, and service delivery models, ensuring scalable solutions that support operational efficiency and business growth
- Ensure compliance with regulatory, client, contractual, and internal policies across all operations, reinforcing strong governance, risk awareness, documentation discipline, and audit readiness
- Collaborate with workforce management, quality, training, technology, and operations partners to align staffing, training, tools, and process improvements to business needs and performance objectives
- Identify and lead continuous improvement opportunities that reduce defects, improve productivity, strengthen controls, enhance customer experience, and increase operational consistency across accounts
- Contribute to revenue growth, cost efficiency, and margin improvement by identifying operational efficiencies, supporting cross-selling opportunities, and ensuring effective resource utilization
Top 5 Core Competencies
1. Operational Excellence & KPI Management
- Strong ability to manage SLAs, AHT, quality, and productivity metrics
- Uses data insights to drive decision-making and continuous improvement
2. Leadership & People Development
- Builds high-performing teams through coaching, mentoring, and performance management
- Drives accountability while fostering engagement and retention
3. Customer Experience & Service Delivery
- Focus on improving end-to-end customer journeys and satisfaction outcomes
- Translate customer feedback into actionable improvements
4. Workforce & Resource Optimization
- Aligns staffing models to forecasted demand applying consideration to margin
- Maximizes efficiency through balancing performance to goal perimeter
5. Strategic Thinking & Continuous Improvement
- Oversees invoicing accuracy to ensure expected revenue aligns with invoice output and contractual requirements
- Identifies opportunities for process improvement, automation, and innovation
- Drives initiatives that enhance quality, efficiency, and cost effectiveness
Qualifications
- Bachelor's degree (Business, Technology, or related field preferred)
- 9+ years of contact center leadership experience
- 10+ years in a leadership role managing teams
- Experience in multi-channel support environments and contact center technologies
Preferred Skills
- Strong analytical and problem-solving capabilities
- Excellent communication and stakeholder management skills
- Ability to manage multiple priorities in a fast-paced environment
- Experience driving transformation and change initiatives
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.
If you are an applicant from the United States, Guam, or Puerto Rico
DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below .
We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.
Postings Link
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Please note: DXC will respond only to requests for accommodations due to a disability.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.
What DXC Technology employees say
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About DXC Technology
Sourced by ZipRecruiter
Industry
It services
Company size
10,000+ Employees
Headquarters location
Ashburn, VA, US
Year founded
2017