1

Process Support Specialist Jobs (NOW HIRING)

March 16, 2026 Responsible for supporting real estate transactions by providing a range of administrative and/or support duties to assist title processes as part of a production center, branch office ...

Provide primary or backup technical support for various plant system and processes; primary need in ... This position can be filled as a Technical Support Specialist I, II, III, Senior, or Senior Lead ...

Sap Support Specialist

Marshall, MI · On-site

$40 - $75/hr

Description SAP L1 Production Support Specialist About the Role As the SAP L1 Production Support ... Vertex, and Monex processes. * Support SAP integration efforts across master data management ...

Sap Support Specialist

Marshall, MI · On-site

$40 - $75/hr

Description SAP L1 Production Support Specialist About the Role As the SAP L1 Production Support ... Vertex, and Monex processes. Support SAP integration efforts across master data management ...

Description SAP L1 Production Support Specialist About the Role As the SAP L1 Production Support ... Vertex, and Monex processes. * Support SAP integration efforts across master data management ...

Health Support Specialist| $72,000-$87,000 | Strategic Benefit Advisors| Fort Lauderdale, FL Are ... Support clients throughout the enrollment and sales process. * Follow up with prospective and ...

The position will be responsible for generating, prioritizing and processing tickets for technical ... Additionally, the Support Specialist will retain overall ownership of the fault report, unless ...

Showing results 41-60

Process Support Specialist information

See salary details

$12

$24

$45

How much do process support specialist jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for process support specialist in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.37 per hour, depending on experience, location, and employer.

What is a process support specialist?

Process Support Specialists are professionals who provide assistance in managing, optimizing, and troubleshooting business processes within an organization. They ensure that workflows run smoothly by identifying bottlenecks, documenting procedures, and supporting different teams with process-related issues. Their role often involves coordinating between departments, implementing process improvements, and maintaining compliance with company standards. This position is critical for organizations aiming to increase efficiency and maintain high-quality operations.

What does a process support specialist do?

As a Process Support Specialist, you play a crucial role in identifying inefficiencies and recommending improvements by analyzing current workflows and collaborating with cross-functional teams. You may assist in documenting procedures, tracking performance metrics, and implementing new solutions to enhance productivity. Regular interaction with departments such as operations, quality assurance, and IT helps ensure that improvements align with both business goals and compliance standards. This role often provides opportunities to develop project management skills and gain exposure to continuous improvement methodologies like Lean or Six Sigma.

What are the key skills and qualifications needed to thrive as a process support specialist?

To thrive as a Process Support Specialist, you need strong analytical abilities, process documentation skills, and a background in business administration or a related field. Familiarity with workflow management tools, ERP systems, and process mapping software is typically required, and certifications like Six Sigma can be advantageous. Excellent communication, problem-solving skills, and attention to detail help you effectively support and improve business processes. These competencies ensure streamlined operations, minimize errors, and enhance overall organizational efficiency.

What is the difference between Process Support Specialist vs Process Analyst?

AspectProcess Support SpecialistProcess Analyst
CredentialsTypically requires a high school diploma or associate degree; certifications like Lean or Six Sigma are commonOften requires a bachelor's degree in business, operations, or related fields; certifications like Lean or Six Sigma are also common
Work EnvironmentSupports daily operations, troubleshooting, and process documentation within teamsAnalyzes, evaluates, and improves processes, often working on projects and data analysis
Employer & Industry UsageUsed across manufacturing, healthcare, and corporate sectors to support operational functionsCommon in consulting, finance, and large organizations focusing on process optimization

The main difference is that Process Support Specialists focus on supporting and maintaining existing processes, troubleshooting issues, and assisting teams, while Process Analysts analyze and improve processes through data evaluation and project work. Both roles require similar certifications but differ in scope and responsibilities.

More about Process Support Specialist jobs
Infographic showing various Process Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $51,399 per year, or $24.7 per hour.

Support Specialist

Rasmussen University

Romeoville, IL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 4 days ago


Rasmussen University rating

8.0

Company rating: 8.0 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

190th of 628 rated colleges and universities


Job description

Support Specialist
Rasmussen University
Romeoville, IL
The Support Specialist works in a team environment to support the campus in operating efficiently and effectively while serving students, the team and our community. In this capacity, the Support Specialist will leverage his/her experience in an operations/administrative capacity to support all programs on campus, with a focus on nursing programs. The Support Specialist also serves as a resource for the central departments when support and information is requested.
The Support Specialist will follow the policies and procedures adopted by the University in performing the duties of the position, including adhering to the Family Educational Rights and Privacy Act (FERPA) in handling student information.
Responsibilities:
Records - 55%
  • Responsible for the overall maintenance of all electronic and paper student records generated or stored at the campus. To include, but not limited to; background check process, immunizations, NCLEX scores, drug screening and other clinical preparation to ensure compliance with accreditation, state, federal and University standards.
  • Serve as liaison to the Office of Student Records and Operations to receive, authenticate and file official transcripts, pull reports then validate and distribute student information.
  • Lead or assist with tracking student immunization compliance for students.
  • Run reports and/or gather data for day-to-day operations.
  • Track and update student background checks, drug screening, NCLEX scores and nursing orientation.
  • Track team member community hours.
  • Assist with student outreach for schedule confirmation, immunizations, etc.
  • Build Residential Term schedules in Campus Nexus.
  • Monitor student attendance.

Activities/Events - 20%
  • Update student portal and social media outlets.
  • Lead or assist with organizing commencement ceremony, and/or honors awards, and/or campus pinning ceremony.
  • Assist with organizing advisory committee meetings.
  • Assist with refreshing campus bulletin boards, campus PowerPoint slideshow, and other pertinent campus information.
  • Assist with facilities related issues, and other maintenance concerns. To include, but not limited to; inventory and order campus supplies, confirm monthly dialing of 911 is operational, inform leaders when a facility issue arises, then request work through facilities team, provide liaison support for team with IT issues.
  • In support of the collaborative team environment, share responsibility to assist with campus and community activities and/or events both on campus and off-site, student orientations, career fairs, etc.

Administrative/Front Desk - 20%
  • Assist with accreditation visit preparation.
  • Assist with processing any invoices and submitting to accounts payable.
  • Assist with opening and closing the campus, serve as a campus point person.
  • Manage the community calendar(s) for the campus, make room reservations for courses and guests.
  • Process, reconcile and prepare incoming and outgoing mail and packages.
  • Assist with the oversight of front desk activities to include, but not limited to:
    • Provide general guidance and direction to Student Ambassadors.
    • Escalate any concerns including work schedules and front desk coverage.
    • Answer and refer incoming calls and concerns to the appropriate department.
    • Assist with the overall maintenance and appearance of the front desk/welcome area.
    • Assist with onboarding of new hires, as necessary.

Exam Proctoring and Other Duties - 5%
  • Will also perform other duties as requested

Reporting Relationships:
The Support Specialist reports to the Campus Director with indirect reporting to the Dean of Nursing. The Support Specialist in collaboration of the Campus Director assists with the Student Work Study Ambassadors. The Support Specialist will work with various vertical teams to assist with campus administration.
Requirements:
  • Minimum of two years' experience working in a fast paced, service-focused setting.
  • Experience in an institution of higher learning preferred.
  • Ability to work a flexible schedule that may include evenings and weekends.
  • Strong organizational skills with the ability to manage interruptions while delivering within tight deadlines.
  • Excellent written and verbal communication skills.
  • Proficient in Microsoft Office Suite, in particular, proficiency in MS Excel, Power Point and Word.
  • Customer or student information system experience preferred.
  • Ability to work independently and collaboratively as a member of a team and with other departments both in person and virtually.
  • Proven customer service in a professional environment.
  • Must be self-motivated, flexible, patient and solutions-oriented.

Benefits and Compensation:
Rasmussen University offers a robust total rewards program that includes a competitive compensation and benefits program. These offerings are meant to support your well-being, offer recognition opportunities and provide personal and career growth resources and support.
Our defined compensation structure is market competitive and is built to reward performance.A reasonable estimate of the current range for this role is $ $37,900.00 to $49,300.00. We take a number of factors into account when determining individual starting pay, including but not limited to: job and level hired into, location, skill set; experience and training; peer compensation and other business and organizational needsThis range is subject to change.
Pay is just one component of our total rewards package. We offer a choice of plans for Medical, Dental and Vision, a 401(K) retirement plan with employer matching, employer paid basic life insurance, AD&D, and numerous voluntary plan options. We also have a continuing education benefit available for full-time employees offering a 100% tuition reduction on courses taken within our family of brands*, a robust learning management system and individual development planning. We are committed to supporting an environment where everyone feels valued, respected, and empowered to contribute their unique perspectives.
*Some programs not available to residents of all states.
About Us:
Rasmussen University, a university accredited by the Higher Learning Commission, an institutional accreditation agency recognized by the U.S. Department of Education (www.hlcommission.org), is dedicated to changing lives and the communities it serves through innovative educational programs. As a pioneer in career-focused education since 1900, the University is defining a new generation of higher education that focuses on competency-based education, technology and transferable skills. Rasmussen offers undergraduate and graduate programs online and in person at 20 campuses around the country. The University is designed to lift and support its students every step of the way, from each student's first credential to their last. Rasmussen is dedicated to global enrichment, serving the underserved, and meeting the evolving needs of diverse students, communities, and economies. Rasmussen encourages its students, faculty, and staff to strive for academic excellence, community enrichment and service to the public good. Rasmussen is a wholly owned subsidiary of American Public Education, Inc. (Nasdaq: APEI). For more information about Rasmussen University, please visit www.rasmussen.edu.
It is the policy of Rasmussen University to afford equal opportunity to all qualified persons. We treat all qualified individuals equally as to their recruitment, hiring, assignments, advancements, compensation, and all other terms and conditions of employment. Rasmussen University does not discriminate on the basis of race, color, religion, creed, sex, age, national origin, sexual orientation, or physical, mental, or sensory disability, or any other characteristic protected by law.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

What Rasmussen University employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom