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Process Support Specialist Jobs (NOW HIRING)

Recommends customer service and IT process support enhancements by researching and recommending new technologies and processes IT Support Specialist Qualifications * 5 Yrs. Relevant experience. * BA ...

Recommends customer service and IT process support enhancements by researching and recommending new technologies and processes IT Support Specialist Qualifications * 5 Yrs. Relevant experience. * BA ...

Specialist, Customer & Sales Support

Landover, MD · Hybrid

$22.50 - $30.50/hr

The Customer & Sales Support Specialist reports to the Manager, Customer & Sales Support * Located ... Research and process credits, returns. * Proactively engage in "up-selling" and bundling techniques ...

Specialist, Customer & Sales Support

Landover, MD · Hybrid

$22.50 - $30.50/hr

The Customer & Sales Support Specialist reports to the Manager, Customer & Sales Support * Located ... Research and process credits, returns. * Proactively engage in "up-selling" and bundling techniques ...

Specialist, Customer & Sales Support

Landover, MD · Hybrid

$22.50 - $30.50/hr

The Customer & Sales Support Specialist reports to the Manager, Customer & Sales Support * Located ... Research and process credits, returns. * Proactively engage in "up-selling" and bundling techniques ...

Support Specialist

Montesano, WA · On-site

$64K - $76K/yr

A Support Specialist is a noncommissioned civilian employee in the Sheriff's Office. Salary range ... Essential Duties Processing of paperwork which is related to the business office, the Patrol ...

A Support Specialist is a noncommissioned civilian employee in the Sheriff's Office. Salary range ... Essential Duties Processing of paperwork which is related to the business office, the Patrol ...

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Process Support Specialist information

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$45

How much do process support specialist jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for process support specialist in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between Process Support Specialist vs Process Analyst?

AspectProcess Support SpecialistProcess Analyst
CredentialsTypically requires a high school diploma or associate degree; certifications like Lean or Six Sigma are commonOften requires a bachelor's degree in business, operations, or related fields; certifications like Lean or Six Sigma are also common
Work EnvironmentSupports daily operations, troubleshooting, and process documentation within teamsAnalyzes, evaluates, and improves processes, often working on projects and data analysis
Employer & Industry UsageUsed across manufacturing, healthcare, and corporate sectors to support operational functionsCommon in consulting, finance, and large organizations focusing on process optimization

The main difference is that Process Support Specialists focus on supporting and maintaining existing processes, troubleshooting issues, and assisting teams, while Process Analysts analyze and improve processes through data evaluation and project work. Both roles require similar certifications but differ in scope and responsibilities.

What does a processing support specialist do?

A processing support specialist assists with the management and processing of data, documents, or transactions within an organization. They often troubleshoot issues, ensure accuracy, and use tools like databases or software systems to support operational workflows.

What does a process specialist do?

A process support specialist analyzes, improves, and maintains business processes to enhance efficiency and quality. They often use tools like flowcharts and data analysis software, and may assist in implementing new procedures or training staff to ensure smooth operations.

How does a Process Support Specialist typically contribute to process improvement initiatives within a company?

As a Process Support Specialist, you play a crucial role in identifying inefficiencies and recommending improvements by analyzing current workflows and collaborating with cross-functional teams. You may assist in documenting procedures, tracking performance metrics, and implementing new solutions to enhance productivity. Regular interaction with departments such as operations, quality assurance, and IT helps ensure that improvements align with both business goals and compliance standards. This role often provides opportunities to develop project management skills and gain exposure to continuous improvement methodologies like Lean or Six Sigma.

What does a support specialist do?

A support specialist assists users or customers by resolving technical issues, answering questions, and providing guidance related to products or services. They often use troubleshooting skills, communication tools, and knowledge of company systems to ensure customer satisfaction and smooth operations.

What are Process Support Specialists?

Process Support Specialists are professionals who provide assistance in managing, optimizing, and troubleshooting business processes within an organization. They ensure that workflows run smoothly by identifying bottlenecks, documenting procedures, and supporting different teams with process-related issues. Their role often involves coordinating between departments, implementing process improvements, and maintaining compliance with company standards. This position is critical for organizations aiming to increase efficiency and maintain high-quality operations.

What jobs pay 4000 a week without a degree?

A Process Support Specialist typically does not earn $4,000 weekly without specialized experience or certifications. High-paying roles that can reach this level without a degree often include skilled trades such as commercial truck driving, real estate sales, or certain sales positions, which rely on skills, licenses, or commissions rather than formal education. These jobs may require on-the-job training, licensing, or proven performance to achieve such income levels.

What are the key skills and qualifications needed to thrive as a Process Support Specialist, and why are they important?

To thrive as a Process Support Specialist, you need strong analytical abilities, process documentation skills, and a background in business administration or a related field. Familiarity with workflow management tools, ERP systems, and process mapping software is typically required, and certifications like Six Sigma can be advantageous. Excellent communication, problem-solving skills, and attention to detail help you effectively support and improve business processes. These competencies ensure streamlined operations, minimize errors, and enhance overall organizational efficiency.
More about Process Support Specialist jobs
Infographic showing various Process Support Specialist job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $51,399 per year, or $24.7 per hour.

Data Support Specialist

GREEN & SPIEGEL US

Philadelphia, PA • On-site

Full-time

Posted 12 days ago


Job description

Description:

KEY OBJECTIVE

The Data Support Specialist supports firmwide operational needs by maintaining accurate, reliable data across the immigration case management system and other internal data sources used by the firm. This role provides frontline assistance to staff by troubleshooting system issues, guiding users through workflows, and documenting recurring problems. It also performs routine data audits, corrects errors and inconsistencies, and assists with data migrations and validation during new client onboardings or system updates. Under the direction of the Senior Manager, the Data Support Specialist helps ensure that firm data remains clean, consistent, and usable by preparing documentation, supporting configuration tasks, and contributing insights that strengthen day-to-day operational efficiency.


MAJOR DUTIES & RESPONSIBILITIES

System & User Support

  • Serve as the first point of contact for immigration case management system related questions and basic troubleshooting.
  • Assist employees with navigation, errors, and workflow issues within the software.
  • Document recurring issues and escalate technical problems when needed.
  • Support onboarding of new users, including account setup and basic training.

Data Quality & Maintenance

  • Conduct regular data audits to ensure accuracy, completeness, and consistency.
  • Identify and correct data errors, duplicates, and formatting inconsistencies.
  • Maintain data standards and support firmwide data hygiene initiatives.
  • Assist with data imports, exports, and validation during migrations or updates.

Workflow & Process Support

  • Support configuration of fields, templates, and workflows under the direction of Firm Operations.
  • Participate in testing new features, updates, and system enhancements.
  • Create, maintain, and update SOPs, quick reference guides, and training materials.
  • Collaborate with staff to understand workflow needs and ensure the system supports operational requirements.

Documentation & Reporting

  • Track system issues, user requests, and data quality trends.
  • Prepare reports or summaries to support operational decision making.
  • Contribute to documentation of processes, standards, and best practices.
Requirements:

MINIMUM REQUIREMENTS

  • Bachelor’s degree required.
  • Experience in immigration law or related legal field preferred.
  • Experience with CRM, case management, or database systems preferred, with particular preference for experience with INSZoom.
  • Strong attention to detail and commitment to data accuracy. Analytical thinking and problem-solving skills.
  • Ability to learn new software quickly and troubleshoot basic technical issues.
  • Clear, patient communication skills and a service-oriented mindset.
  • Comfort working with large datasets and repetitive data quality tasks.
  • Proficiency with Microsoft Excel and other MS365 applications.