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Process Optimization Manager Jobs in New York (NOW HIRING)

Sosemo

SEO Manager

Manhattan, NY · On-site

$82.50K - $95K/yr

Develop new SEO services and refine processes * Manage and develop junior resources Qualifications * 4-year college degree in marketing, computer science, or related field * Must have an adequate ...

Adobe

SEO Manager

New York, NY · On-site

The Opportunity Adobe is looking for a SEO Manager to drive organic discovery for Firefly, Adobe ... Adobe aims to make our Careers website and recruiting process accessible to any and all users. If ...

Sosemo

SEO Manager

Manhattan, NY

$82.50K - $95K/yr

Develop new SEO services and refine processes * Manage and develop junior resources Qualifications * 4-year college degree in marketing, computer science, or related field * Must have an adequate ...

Bikham

SEO Manager

Manhattan, NY · On-site

... improvements in process and productivity optimization Collaborate with web developers and other teams Stay up to date with the latest SEO, digital marketing latest trends and best practices ...

DASMEN Residential

SEO Coordinator

Ramsey, NJ

As an SEO Manager, you will be responsible for designing, implementing, and managing our SEO ... Suggest improvements in process and productivity optimization * Collaborate with marketing team

Pair Eyewear

Paid Search/SEO Manager

New York, NY · On-site +1

$90K - $110K/yr

... processes and systems as the channel grows * You move fast and prioritize well, balancing long-term strategy with the day-to-day demands of a high-growth DTC environment Need to Have: * 6+ years of ...

Amazon

SEO/GEO manager, Amazon News

New York, NY

Build and maintain SEO and GEO reporting process and cadence, with regular reports tailored for leadership, peer teams, and communications partners. Manage dedicated SEO tools (such as Google Search ...

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How much do process optimization manager jobs pay per year?

As of May 30, 2026, the average yearly pay for process optimization manager in New York is $111,299.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,100.00 and $141,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Process Optimization Manager, and why are they important?

To thrive as a Process Optimization Manager, you need expertise in process improvement methodologies (such as Lean or Six Sigma), analytical problem-solving skills, and a relevant degree in engineering, business, or operations management. Familiarity with data analysis tools (like Excel, Minitab, or Tableau) and relevant certifications (such as Six Sigma Green or Black Belt) are typically expected. Strong communication, leadership, and change management abilities help drive cross-functional collaboration and gain buy-in for process changes. These skills and qualities are crucial for identifying inefficiencies, implementing sustainable improvements, and achieving organizational goals.

What are some common challenges Process Optimization Managers face when implementing new process improvements?

Process Optimization Managers often encounter resistance to change from team members who are accustomed to established workflows. Balancing stakeholder expectations while ensuring that improvements align with organizational goals can be challenging. Additionally, gathering and analyzing accurate data to identify bottlenecks requires strong collaboration with cross-functional teams. Successfully navigating these challenges involves clear communication, fostering a culture of continuous improvement, and providing adequate training and support during transitions.

What are Process Optimization Managers?

Process Optimization Managers are professionals who analyze, improve, and streamline business processes to increase efficiency, reduce costs, and enhance overall organizational performance. They use data-driven approaches to identify bottlenecks and implement best practices or new technologies. Their role often involves collaborating with various departments, managing change initiatives, and ensuring continuous improvement across operations. Strong analytical, project management, and communication skills are essential for success in this position.
What are the most commonly searched types of Process Optimization jobs in New York? The most popular types of Process Optimization jobs in New York are:
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What cities in New York are hiring for Process Optimization Manager jobs? Cities in New York with the most Process Optimization Manager job openings:
Process Optimization Manager jobs near you
Infographic showing various Process Optimization Manager job openings in New York as of May 2026, with employment types broken down into 46% Full Time, 43% Part Time, 2% Temporary, and 9% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $111,299 per year, or $53.5 per hour.
Senior Manager, Process Optimization

Senior Manager, Process Optimization

Metropolitan Transportation Authority

New York, NY • On-site

$103.38K - $129.23K/yr

Full-time, Part-time

Posted 8 days ago

Metropolitan Transportation Authority rating

7.5

Company rating: 7.5 out of 10

Based on 131 frontline employees who took The Breakroom Quiz

37th of 76 rated public transport

Job description

Job ID: 15396
Business Unit: MTA Headquarters
Location: New York, NY, United States
Regular/Temporary: Regular
Department: Dep Chief Process & Perf Opt
Date Posted: Apr 22, 2026
Description
POSTING NO.
15396
JOB TITLE:
Senior Manager, Process Optimization
DEPT/DIV:
People
WORK LOCATION:
2 Broadway , New York, NY, 10004
FULL/PART-TIME
FUL L
SALARY RANGE:
$103,384 - $129,230
DEADLINE:
Until filled
This position is eligible for teleworking , which is currently one day per week. New hires are eligible to apply 30 days after their effective hire date.
Opening:
The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation's largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.
Position Objective:
The Senior Manager, Process Optimization, is responsible for assessing the stability and sustainability of all current business processes and optimizing them, as well as developing future processes. This includes the accountability to execute specific initiatives and collaborate with stakeholders across all MTA Agencies and organizational areas, ensuring People business processes conform to the organization's long-term business strategy and collaborating with different departments so processes work in harmony.
A critical objective of the Senior Manager, Process Optimization, is to manage and deliver a transformational portfolio of enterprise-wide programs and projects that introduce People best practices across the Agency. This individual is also responsible for maintaining a continuous improvement program that will enable and enhance the capabilities of the People team to effectively support the overall strategic objectives of the organization.
The Senior Manager must organize and prioritize their overall project pipeline and establish a governance and delivery model for tracking the execution of the strategic project portfolio.
Responsibilities:
  • Independently assess current business processes, identify capability gaps, gain business-IT alignment, develop future state strategy & solution vision.
  • Responsible for partnering with cross-functional partners to manage the design, modelling, and implementation of new or modified business processes and recommended organizational structures.
  • Proactively lead collaborative efforts at the direction of the Senior Director of HR Process Optimization, across business groups, functional teams, and at multiple levels. Accountable to provide a stable foundation for procedures & processes that will enable the execution of the People's Department goals.
  • Provide strategic communication, problem solving, risk management, facilitating meetings, and ensuring quality control are elements.
  • Act as a Project Manager for the Senior Director of HR Process Optimization and improve business processes through tools, metrics, and dashboard reporting to enable decision making.
  • Understand operational needs and work with data to identify trends and develop solutions.
  • Demonstrate expertise in business processes, including process mapping and optimization.
  • Responsible for partnering with cross-functional teams to drive the planning, execution, and auditing of business processes that enable efficiencies and accountability for all business processes and MTA procedures.
  • Selects, develops, and motivates personnel within the department. Provide career development for subordinates. Provide prompt and effective coaching and counseling. Responsible for the discipline/termination of employees when necessary. Review the performance of staff. Create a professional environment that respects individual differences and enables all employees to develop and contribute to their full potential
  • Strong executive and emotional presence to inspire and influence change across the organization.
  • Other duties as assigned.

Qualifications:
Knowledge/Skills/Abilities:
  • Proficient in business process mapping, process optimization, and system improvements for organizational efficiency.
  • Strong analytical, quantitative, and problem-solving skills with experience in business case development and implementation planning.
  • Excellent time management, prioritization, and decision-making abilities with strong attention to detail.
  • Ability to coach, train, and collaborate across functions, while synthesizing diverse viewpoints and influencing stakeholders.
  • Skilled in data analysis and making data-driven decisions, with experience in performance metrics and meeting targets.
  • Comfortable managing ambiguity, balancing strategic and operational needs, and delivering customer-centric solutions.
  • Ability to think both creatively and critically, willing to think outside the box and challenge the status quo.
  • Strong communication, interpersonal, organizational, and presentation skills.
  • Proven ability to manage high-pressure environments and lead teams to meet short- and long-term goals.
  • Demonstrated ability to communicate effectively with key internal and/or external stakeholders.
  • Demonstrated ability to complete short- and long-term projects effectively and as efficiently as possible.
  • Proficient in Microsoft Office Suite (i.e., Word, Excel, PowerPoint, and Outlook) and experienced in cross-organizational process/change management tools

Required Education and Experience:
  • Bachelor's degree in Business Administration, Human Resources, Computer Science, Management, Economics, and/or a related field, or an equivalent combination of education and experience from an accredited college may be considered in lieu of a degree.
  • Minimum seven (7) years of related experience, including experience in:

- A management consulting role.
- Performing business process analysis or business requirements development.
- Leading and influencing clients and project teams on transformation and process improvement strategy, and/or leadership role in a large, multi-faceted, fast-paced organization or governmental body preferred.
- Systems implementation/deployment (with business/domain focus).
P referred:
  • Master's degree in HR/Operations/IT Management, Strategy, Business Administration, or a related field.
  • Strong preference for past roles in management, consulting, process improvement, systems implementation, or business operations.
  • Attainment of or in the process of attaining specific Business Process certification(s) such as Lean Six Sigma.
  • Proficiency in office productivity tools, web-based applications, and data analysis tools (e.g., MS Forms, Project, Power BI).
  • Familiarity with Human Resource Information Systems (e.g., PeopleSoft, Workday, Oracle HCM) and process optimization tools (e.g., Visio, ARIS)
  • Knowledge of HR best practices, business trends, and MTA policies and procedures.
  • Prior experience working in a large, multi-faceted, fast-paced organization or governmental body.

Other Information
May need to work outside of normal work hours (i.e., evenings and weekends)
Travel may be required to other MTA locations or other external sites .
According to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the "Commission").
Employees driving company vehicles must complete defensive driver training once every three years for current MNR drivers, or within 180 days of hire or transfer for an employee entering an authorized driving position.
Equal Employment Opportunity
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including those concerning veteran status and individuals with disabilities.
The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.

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