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Process Manager Jobs in Springfield, MO (NOW HIRING)

MERS Goodwill

Retail Processor

Ozark, MO

$15.50/hr

... Retail Processor to join our Ozark Store team! The ideal candidate will support our mission ... The ability to communicate effectively with co-workers, customers, and management. * Must be ...

MERS Goodwill

Retail Processor

Ozark, MO · On-site

$15.50/hr

... Retail Processor to join our Ozark Store team! The ideal candidate will support our mission ... The ability to communicate effectively with co-workers, customers, and management. * Must be ...

MERS Goodwill

Retail Processor

Ozark, MO

$15.50/hr

... Retail Processor to join our Ozark Store team! The ideal candidate will support our mission ... The ability to communicate effectively with co-workers, customers, and management. * Must be ...

O'Reilly Auto Parts

Manager Accounting

Springfield, MO · On-site

Manage process for analytical review of financial results. Manage process for compilation and review of monthly financial data. Review and distribute financial reports to senior management. Assist ...

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Process Manager information

See Springfield, MO salary details

$30.9K

$92.5K

$151.5K

How much do process manager jobs pay per year?

As of May 31, 2026, the average yearly pay for process manager in Springfield, MO is $92,539.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,100.00 and $117,800.00 per year, depending on experience, location, and employer.

What Is a Process Manager?

A process manager oversees change and innovation in the business processes of an organization. Job duties include identifying improvements to current business processes, setting goals, working across departments to implement changes, and contributing to better quality products and services while reducing costs and increasing efficiency. The qualifications you need for a career as a process manager are a bachelor’s degree in business administration, human resources, or information technology; experience in a corporate environment; and strong analytical skills. Professional certification in business process management provides you with additional training to inform your work.

What are the key skills and qualifications needed to thrive as a Process Manager, and why are they important?

To thrive as a Process Manager, you need expertise in process optimization, project management, and data analysis, usually supported by a relevant degree and experience in operations or business management. Familiarity with process mapping tools like Visio, Lean Six Sigma certification, and workflow automation systems is highly valued. Strong leadership, problem-solving, and communication skills help drive cross-functional collaboration and change management. These abilities are crucial for identifying inefficiencies, implementing effective solutions, and ensuring organizational processes run smoothly and efficiently.

How does a Process Manager typically collaborate with cross-functional teams to drive process improvements?

Process Managers play a central role in collaborating with cross-functional teams by facilitating communication between departments such as operations, quality assurance, IT, and finance. They often lead workshops, gather feedback from stakeholders, and map out current workflows to identify inefficiencies. By working closely with team members from various backgrounds, Process Managers ensure that proposed changes align with overall business objectives and are feasible for implementation. Regular meetings, documentation, and performance tracking are key aspects of their collaborative approach.

What does a Process Manager do?

A Process Manager is responsible for analyzing, designing, implementing, and optimizing business processes within an organization. Their main goal is to improve efficiency, reduce costs, and enhance the quality of products or services. They work closely with different departments to identify bottlenecks, recommend improvements, and ensure that processes align with business objectives. Process Managers often use various methodologies such as Lean, Six Sigma, or BPM (Business Process Management) to achieve these goals.

What is the difference between Process Manager vs Operations Coordinator?

AspectProcess ManagerOperations Coordinator
Required CredentialsBachelor's degree, process management certifications (e.g., Six Sigma)Bachelor's degree, relevant experience in operations
Work EnvironmentOversees process improvement teams, works in office settingsSupports daily operations, interacts with staff and clients
Employer & Industry UsageManufacturing, logistics, service industriesRetail, healthcare, corporate services

The Process Manager focuses on analyzing and improving business processes, often leading projects to increase efficiency. The Operations Coordinator handles daily operational tasks, coordinating activities across departments. While both roles require strong organizational skills, the Process Manager typically has more specialized certifications and a strategic focus, whereas the Operations Coordinator emphasizes execution and support functions.

More about Process Manager jobs
What are the most commonly searched types of Process jobs in Springfield, MO? The most popular types of Process jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for Process Manager jobs? Cities near Springfield, MO with the most Process Manager job openings:
Process Manager jobs near you
Retail Processor

Retail Processor

MERS Goodwill

Ozark, MO

$15.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

MERS Goodwill rating

7.0

Company rating: 7.0 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

294th of 667 rated non-profit organizations

Job description

Required Travel: 0% 
Position Type: Hourly Full-Time  
Hourly Rate: $15.50
Bonus Potential: Up to $250/month 

MERS/Missouri Goodwill Industries is looking for an energetic, self-motivated, and professional Retail Processor to join our Ozark Store team! The ideal candidate will support our mission, "Changing Lives Through the Power of Work!" and embody our core values of diversity, integrity, passion, professionalism, respect, and responsibility.

If you're seeking an opportunity that empowers you to achieve new goals while pursuing a mission-driven career, then this is the perfect fit for you.

Qualifications
  • No degree is required. High School Diploma/GED Preferred. 
  • The ability to communicate effectively with co-workers, customers, and management.
  • Must be organized and capable of interacting with a diverse work population.
  • Necessary math skills include addition, subtraction, multiplication, and division.
Primary Duties/Responsibilities
  • Handles all donations with care and respect.
  • Sorts donated goods and purchased goods into categories:  sales floor, seasonal, online sales, outlet, and trash, according to established guidelines.
  • Inspects donated and purchased goods to distinguish quality, identifying items appropriate for the sales floor, recycling, and online sales.
  • Identify and price items within the guidelines of the AMI pricing software.
  • Maintains high quality and high quantity standards while working quickly and steadily.
  • Stocks straighten, rotate, and maintain the cleanliness of the entire store area efficiently and to standard.
  • Provide positive customer service interactions, including greetings, assistance, and thanks, to in-person customers, donors, and those over the phone. Upholds store cleanliness standards by sweeping, dusting, mopping, and shining surfaces.
  • Establishes and maintains positive and professional relationships with team members and leadership and works cross-functionally with other teams to increase communication.
  • Utilizes safe work practices through awareness and observation and contributes to ensuring the workplace is hazard-free by removing obstructions and keeping aisles and designated walkways debris-free.
  • Maintain a professional appearance always, adhering to MERS/Goodwill's dress code.
  • Safeguards agency assets, including cash, donated items, and purchased items, from harm, damage, or theft. Reports any incidents of theft or unauthorized possession of agency assets.
  • Must adhere to all MERS/Goodwill policies, Goodwill Retail procedures, and safety and security regulations.
  • All other duties as assigned.
Benefits
  • Monthly Bonus up to $250.00
  • Individual and family medical benefits for full-time employees working 30 or more hours per week.
  • Individual and family dental and vision benefits on the first of the month following the hire date for employees working 20 or more hours week.
  • Voluntary Life and AD&D Insurance on the first of the month following the hire date for employees working 20 or more hours per week.
  • 403(B) Retirement on date of hire for employees working 20 or more hours per week.
  • 403(B) Retirement + Employer Match after one year of employment for employees working 20 or more hours per week.
  • 401(A) Retirement on date of hire for employees working 20 or more hours per week.
  • PTO Accrual up to 15 days based on hours worked.
  • Employee store discount
  • Paid holidays
  • Flexible Schedules
  • Career Growth Opportunities

MERS Missouri Goodwill is an equal-opportunity employer.  MERS Goodwill does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any other non-merit factor.


MERS Missouri Goodwill requires various background and records checks upon employment.

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