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Process Manager Jobs in Reston, VA (NOW HIRING)

Senior Business Process Manager __ Your role and responsibilities: Join ABB as a Business Process Manager specializing in SAP FICO for our Service division, serving as a strategic financial systems ...

The Processing Manager is responsible for providing day-to-day operational assistance to the Market Cluster/Sales Office(s) while supporting the Branch Vice President, Branch Manager and Assistant ...

The Processing Manager is responsible for providing day-to-day operational assistance to the Market Cluster/Sales Office(s) while supporting the Branch Vice President, Branch Manager and Assistant ...

The Processing Manager is responsible for providing day-to-day operational assistance to the Market Cluster/Sales Office(s) while supporting the Branch Vice President, Branch Manager and Assistant ...

The Processing Manager is responsible for providing day-to-day operational assistance to the Market Cluster/Sales Office(s) while supporting the Branch Vice President, Branch Manager and Assistant ...

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Process Manager information

See Reston, VA salary details

$35.4K

$105.8K

$173.2K

How much do process manager jobs pay per year?

As of Jun 5, 2026, the average yearly pay for process manager in Reston, VA is $105,838.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,300.00 and $134,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Process Manager, and why are they important?

To thrive as a Process Manager, you need expertise in process optimization, project management, and data analysis, usually supported by a relevant degree and experience in operations or business management. Familiarity with process mapping tools like Visio, Lean Six Sigma certification, and workflow automation systems is highly valued. Strong leadership, problem-solving, and communication skills help drive cross-functional collaboration and change management. These abilities are crucial for identifying inefficiencies, implementing effective solutions, and ensuring organizational processes run smoothly and efficiently.

What does a Process Manager do?

A Process Manager is responsible for analyzing, designing, implementing, and optimizing business processes within an organization. Their main goal is to improve efficiency, reduce costs, and enhance the quality of products or services. They work closely with different departments to identify bottlenecks, recommend improvements, and ensure that processes align with business objectives. Process Managers often use various methodologies such as Lean, Six Sigma, or BPM (Business Process Management) to achieve these goals.

How does a Process Manager typically collaborate with cross-functional teams to drive process improvements?

Process Managers play a central role in collaborating with cross-functional teams by facilitating communication between departments such as operations, quality assurance, IT, and finance. They often lead workshops, gather feedback from stakeholders, and map out current workflows to identify inefficiencies. By working closely with team members from various backgrounds, Process Managers ensure that proposed changes align with overall business objectives and are feasible for implementation. Regular meetings, documentation, and performance tracking are key aspects of their collaborative approach.

What is the difference between Process Manager vs Operations Coordinator?

AspectProcess ManagerOperations Coordinator
Required CredentialsBachelor's degree, process management certifications (e.g., Six Sigma)Bachelor's degree, relevant experience in operations
Work EnvironmentOversees process improvement teams, works in office settingsSupports daily operations, interacts with staff and clients
Employer & Industry UsageManufacturing, logistics, service industriesRetail, healthcare, corporate services

The Process Manager focuses on analyzing and improving business processes, often leading projects to increase efficiency. The Operations Coordinator handles daily operational tasks, coordinating activities across departments. While both roles require strong organizational skills, the Process Manager typically has more specialized certifications and a strategic focus, whereas the Operations Coordinator emphasizes execution and support functions.

What Is a Process Manager?

A process manager oversees change and innovation in the business processes of an organization. Job duties include identifying improvements to current business processes, setting goals, working across departments to implement changes, and contributing to better quality products and services while reducing costs and increasing efficiency. The qualifications you need for a career as a process manager are a bachelor’s degree in business administration, human resources, or information technology; experience in a corporate environment; and strong analytical skills. Professional certification in business process management provides you with additional training to inform your work.

What job categories do people searching Process Manager jobs in Reston, VA look for? The top searched job categories for Process Manager jobs in Reston, VA are:
What cities near Reston, VA are hiring for Process Manager jobs? Cities near Reston, VA with the most Process Manager job openings:
Infographic showing various Process Manager job openings in Reston, VA as of May 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $105,838 per year, or $50.9 per hour.

Enterprise Process Manager

Na Ali'i Consulting & Sales, LLC.

Arlington, VA • On-site

Full-time

Posted 6 days ago


Job description

Overview
Na Ali'i is looking for an Enterprise Process Manager to work as a member of the Business Systems Department's cross-functional team to own and improve the business processes that Shared Services and Service Delivery depend on. This role governs how work enters BSD, leads process improvement efforts across the enterprise, and serves as the primary point of engagement between BSD and its Shared Services clients. The Enterprise Process Manager is BSD's change management and process governance function - responsible for ensuring that every improvement the department delivers is well-scoped, sustainable, and owned by the right people.
The Enterprise Process Manager partners closely with the Project Manager and Systems & Data Governance Specialist to connect partner departments to the correct technical path, prepare them for engagement, and hold them accountable to their commitments. This role requires someone who can design scalable process frameworks and also do hands-on facilitation work - mapping processes, running time-bound improvement efforts, managing intake, and coaching department-level stakeholders to own their outcomes.
Responsibilities
The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned.
  • Own BSD's work intake process end-to-end - evaluate incoming requests against prioritization criteria, develop scoped problem statements with partner departments, route work to the appropriate technical team, and enforce the standard that development does not begin without defined requirements and a committed process owner
  • Charter and run time-bound process improvement efforts with defined scope, named owners, and hard deadlines; track recommendations through to execution or formal handoff back to the department or technical team
  • Lead change management across all BSD improvement efforts - ensuring every release includes a communication plan, implementation strategy, user guides, training approach, and a named process owner before go-live
  • Design and apply repeatable process improvement and change management frameworks that reduce BSD's dependence on ad hoc approaches and scale with the department's growing portfolio
  • Serve as the primary BSD point of contact for Shared Services process owners and department directors - managing relationships, surfacing emerging needs, and representing BSD at cross-departmental leadership meetings
  • Track partner-owned action items across active engagements; follow up, escalate, and document when departments are not meeting commitments. Communicate and document decisions to pause or deprioritize work when a partner is not ready to proceed
  • Develop and deliver training and enablement programs that drive adoption of new processes and systems; maintain BSD's service catalog, user guides, and institutional knowledge base
  • Maintain an enterprise business process inventory and documentation standards to provide visibility across all finalized processes and support ongoing change management

Qualifications
Skills / Qualifications: An ideal candidate should already possess the following knowledge, skills, and abilities:
  • Demonstrated experience owning and improving business processes at an enterprise or multi-department scale, including process mapping, root cause analysis, and implementation of sustainable process changes
  • Proven ability to manage and align senior stakeholders - including department directors and executive leadership - across competing priorities and without direct authority
  • Experience designing and applying organizational change management frameworks, governance structures, or operating models that drive measurable adoption
  • Experience developing and delivering training, communication, and enablement programs in support of new processes or systems
  • Strong written and verbal communication skills; comfortable producing and presenting materials for executive and leadership audiences
  • Familiarity with work tracking and project management tools such as Jira, SharePoint, MS Project, or equivalent
  • Must be a U.S. Citizen

An excellent candidate would also possess the following:
  • Experience in a federal contracting, defense, or professional services environment
  • Hands-on experience running time-bound cross-functional improvement efforts (tiger teams, rapid improvement events, or similar) with defined deliverables and hard deadlines
  • Familiarity with process improvement methodologies such as Lean, Six Sigma, or comparable frameworks
  • Familiarity with enterprise business systems such as an HRIS, ERP, or CRM platform - sufficient to have credible conversations about configuration feasibility and data implications
  • Experience working directly within or in support of a shared services or corporate services organization

Education and Experience:
  • Bachelor's degree preferably in Business Administration, Organizational Management, Operations, or a related field, or 6+ years of relevant work experience in business process management, enterprise operations, program management, or organizational change
  • Master's degree in Business Administration or Organizational Development preferred

Physical Requirements: The ideal candidate must at a minimum be able to meet the following physical requirements of the job with or without a reasonable accommodation:
  • Ability to perform repetitive motions with the hands, wrists, and fingers
  • Ability to engage in and follow audible communications in emergency situations
  • Ability to sit for prolonged periods at a desk and working on a computer