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Process Manager Jobs in Calgary, AB (NOW HIRING)

Process Engineer

Calgary, AB · Remote

$65 - $85/hr

Our core service offering is in-house project management, process, mechanical, electrical, instrumentation and control engineering, project engineering, procurement, regulatory services, civil and ...

This role contributes to the overall strategy and manages complex process issues from FEED stage to detailed engineering including but not limited to process oversight for equipment sizing, design ...

Provides safe design and risk management input throughout the project management stages. * Develops and/or checks process calculations (line sizing, relief cases, NPSH, etc.). * Ensures regulatory ...

ABOUT THE ROLE The Process Coordinator, reporting to the Manager, Customer Value Centre and Truck Modal Distribution supports business process and reporting for our Western Canada Cement Distribution ...

Process Engineer At TWD , we know the secret to success isn't just technical skill, it's the people ... Coordinate with multidisciplinary engineering teams to resolve technical issues and manage scope ...

Eng.) with strong chemical/process engineering expertise and a passion for applying first ... Collect, validate, and manage GHG and energy data for base business facilities, ensuring accurate ...

... Tailings Process Engineer to join our Albian Tailings Engineering team. This role is ideal for ... management. You must be comfortable maintaining a strong field presence, validating system ...

While this role does not include direct people management, you will carry significant influence ... Perform advanced process simulations using software such as Aspen Plus or HYSYS to optimize energy ...

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Process Manager information

See Calgary, AB salary details

$27K

$92.9K

$164.5K

How much do process manager jobs pay per year?

As of Jul 13, 2026, the average yearly pay for process manager in Calgary, AB is $92,866.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,000.00 and $112,000.00 per year, depending on experience, location, and employer.

What is the role of a process manager?

A process manager is responsible for analyzing, designing, implementing, and improving business processes to increase efficiency and effectiveness. They often use tools like flowcharts and process mapping, and require strong analytical and communication skills to coordinate across departments and ensure process compliance.

What jobs make $3,000 a day?

High-paying jobs that can earn $3,000 or more per day include executive roles such as CEOs and CFOs, specialized medical professionals like surgeons, and certain high-level consultants or traders in finance. These positions typically require advanced skills, extensive experience, and often involve high stress and responsibility. Compensation varies based on industry, location, and individual performance.

What are the key skills and qualifications needed to thrive as a Process Manager, and why are they important?

To thrive as a Process Manager, you need expertise in process optimization, project management, and data analysis, usually supported by a relevant degree and experience in operations or business management. Familiarity with process mapping tools like Visio, Lean Six Sigma certification, and workflow automation systems is highly valued. Strong leadership, problem-solving, and communication skills help drive cross-functional collaboration and change management. These abilities are crucial for identifying inefficiencies, implementing effective solutions, and ensuring organizational processes run smoothly and efficiently.

What does a Process Manager do?

A Process Manager is responsible for analyzing, designing, implementing, and optimizing business processes within an organization. Their main goal is to improve efficiency, reduce costs, and enhance the quality of products or services. They work closely with different departments to identify bottlenecks, recommend improvements, and ensure that processes align with business objectives. Process Managers often use various methodologies such as Lean, Six Sigma, or BPM (Business Process Management) to achieve these goals.

How does a Process Manager typically collaborate with cross-functional teams to drive process improvements?

Process Managers play a central role in collaborating with cross-functional teams by facilitating communication between departments such as operations, quality assurance, IT, and finance. They often lead workshops, gather feedback from stakeholders, and map out current workflows to identify inefficiencies. By working closely with team members from various backgrounds, Process Managers ensure that proposed changes align with overall business objectives and are feasible for implementation. Regular meetings, documentation, and performance tracking are key aspects of their collaborative approach.

What is the difference between Process Manager vs Operations Coordinator?

AspectProcess ManagerOperations Coordinator
Required CredentialsBachelor's degree, process management certifications (e.g., Six Sigma)Bachelor's degree, relevant experience in operations
Work EnvironmentOversees process improvement teams, works in office settingsSupports daily operations, interacts with staff and clients
Employer & Industry UsageManufacturing, logistics, service industriesRetail, healthcare, corporate services

The Process Manager focuses on analyzing and improving business processes, often leading projects to increase efficiency. The Operations Coordinator handles daily operational tasks, coordinating activities across departments. While both roles require strong organizational skills, the Process Manager typically has more specialized certifications and a strategic focus, whereas the Operations Coordinator emphasizes execution and support functions.

What Is a Process Manager?

A process manager oversees change and innovation in the business processes of an organization. Job duties include identifying improvements to current business processes, setting goals, working across departments to implement changes, and contributing to better quality products and services while reducing costs and increasing efficiency. The qualifications you need for a career as a process manager are a bachelor’s degree in business administration, human resources, or information technology; experience in a corporate environment; and strong analytical skills. Professional certification in business process management provides you with additional training to inform your work.

What jobs in the US pay 300,000 a year?

For a Process Manager, annual salaries of $300,000 or more are typically found in senior or executive-level roles, especially in large corporations or specialized industries such as manufacturing, technology, or finance. These positions often require extensive experience, advanced certifications, and strong leadership skills, and may include bonuses or profit-sharing components. High compensation levels are less common at lower experience levels or smaller organizations.

Is process manager a good job?

A process manager oversees and improves business processes, often requiring skills in project management, data analysis, and communication. The role can offer stable employment, opportunities for advancement, and a salary that varies by industry and experience level.
What are the most commonly searched types of Process jobs in Calgary, AB? The most popular types of Process jobs in Calgary, AB are:
What job categories do people searching Process Manager jobs in Calgary, AB look for? The top searched job categories for Process Manager jobs in Calgary, AB are:
What cities near Calgary, AB are hiring for Process Manager jobs? Cities near Calgary, AB with the most Process Manager job openings:

Team Manager Processing

Fidelity International

Calgary, AB • Hybrid

Full-time

Posted 6 days ago


Job description

Job Description
  • You will be working on a flexible hybrid schedule as part of Fidelity's dynamic working arrangement.

  • Current work authorization for Canada is required for all openings.

  • This role is based out of Calgary, Alberta

  • The role requires working rotating shifts - Monday through Friday between 8 am and 8 pm EST for our Processing team.

Who We Are

At Fidelity, we've been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and we're constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future.

Working with us means you'll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You'll have a wide range of opportunities to grow and develop your career in an inclusive environment where you'll feel valued and supported to be your best - both personally and professionally.

How You'll Make an Impact

Position Overview

The Team Manager, Processing is responsible for ensuring quality, cost effective and timely processing of retail mutual fund account transactions. The Team Manager is accountable to engage and facilitate coaching, mentoring, training, development, resourcing, and the resolution of work escalations. In addition, the Team Manager is responsible to identify and implement process improvements to create an optimal positive experience for both the employees and our clients.

The group is also responsible for quality control and the resolution of not-in-good-order items. Our goal is to service and support Canadian investment professionals as they endeavor to prepare their clients for retirement and other significant life goals which demand focused financial management.


Key Accountabilities

Your primary purpose will be to ensure quality, cost effective and timely processing of mutual fund account transactions. In addition, you will identify and implement process improvements which ultimately create a better experience for both the employees and our clients.

  • Manage the day-to-day activities of the team of up to 15 Processing representatives.
  • Responsible to ensure the group handles all NIGOs in a timely manner.
  • Coaching, Development & Performance Management.
  • Foster an environment that promotes feedback while managing day to day operation of the team within the Transfer Agent Processing Department.
  • Oversee the day-to-day operations of the team to ensure the management and completion of incoming transactions in a timely manner as per the agreed Service Levels.
  • Provides functional area expertise, oversight, problem resolution, training, analysis, and reporting as required across a variety of group responsibilities.
  • Responsible for reviewing and analyzing workflow which includes process improvements; recommends/implements a course of action ensuring appropriate training for associates.
  • Assists in or develops supervisory procedures that are designed to strengthen regulatory and risk controls for assigned area.
  • Oversees the risk and exposure of the day-to-day work.
  • Participates in all internal and external audit engagements; assists with remediation of all findings that impact scope of assigned work.
  • Accountable for identifying issues and risks (financial & regulatory); resolves or escalates.
  • Provides input into business planning and resource planning for their functional unit.
  • Initiates and plays a project lead role in corporate and divisional projects and initiatives.
  • Be a role model for our employees for delivering stellar quality customer service interactions to our internal and external customers to exceed their expectations and create a positive experience.
  • Deliver seamless customer service through teamwork and collaboration. Continually searches for ways to improve customer service, including the removal of barriers and providing solutions.
  • Collaborates with the senior management across the Client Services and IS divisions to resolve problems or enhance processes.
  • Works with key business partners/and correspondents on projects and initiatives.

What We Are Looking For

Experience:

  • 3 - 4 years progressive experience in operations or customer service within mutual funds or financial services industry, preferably in mutual funds.
  • 1 - 2 years' experience in coaching, managing people, training and/or developing employees.
  • Knowledge of TAP policies and procedures or at a minimum back-office experience.

Education:

  • College degree (3-year program) or equivalent work experience
  • Strong communication skills in English (written & verbal).
  • Strong communication skills in French (written & verbal) would be considered as an asset.

Designations:

  • Canadian Securities Course (CSC) or Investment Funds Institute of Canada (IFIC) are assets

The Expertise You Bring

  • Knowledge of mutual fund industry practices and standards
  • Excellent knowledge of Fidelity's programs and product offerings
  • Strong organizational and product awareness
  • Communicates effectively, both verbal and written
  • Strong interpersonal skills
  • Ability to ensure exceptional customer service in dealings with internal and external clients
  • Ability to translate business requirements into operational policies, procedures, and processes
  • Proven experience in building and managing relationships with customers and team members Consults with business partners and team members in developing solutions
  • Looks for opportunities to partner and build networks across businesses
  • Able to prioritize requirements and manage workload across team members
  • Able to achieve results while working on conflicting priorities and timelines
  • Able to address client escalations
  • Contributes to a pleasant, cooperative, and collaborative work environment that includes teamwork, professionalism, and genuine respect approach to support the success of the team and co-workers
  • Works equally well independently and as part of a team
  • Contributes to divisional and departmental initiatives by participating in and contributing to the success of assigned projects
  • Identifies areas for improvements within the department and division
  • Has confidence, drive and self-motivation to act proactively without waiting for direction
  • Strong coaching skills
  • Effective management skills including ability to motivate people

Total Rewards That Reflect Your Impact We believe exceptional work deserves exceptional recognition. That's why we offer a competitive compensation package designed to support your success today-and your financial well-being tomorrow.
For this role, your total rewards include

  • Base Salary and Discretionary Performance Bonus: Total annual cash compensation (base salary plus target bonus) ranges from $88,000 to $105,000, based on your experience and qualifications.
  • RRSP Contribution After 6 months of employment, we invest in your future with an RRSP contribution-no employee matching required.

We're proud to offer a compensation package that aligns with provincial pay transparency requirements.
This posting represents an existing vacancy within our organization-an opportunity to step into a role where your talents will make a meaningful difference.

Fidelity Canada is an equal opportunity employer

Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans' status, Aboriginal/Native American status or any other legally-protected ground.

Accommodation during the application process

Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at FidelityCanadaStaffing@fidelity.ca.

No telephone inquiries or agencies please. We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.

Why Work at Fidelity?

We are proud to be recipients of the following:

Awards

Canada's Top 100 Employers
o Greater Toronto's Top Employers
o Canada's Top Family-Friendly Employers
o Canada's Top Employers for Young People
Great Place To Work Certified
o Best Workplaces for Inclusion
o Best Workplaces for Mental Wellness
o Best Workplaces for Today's Youth
o Best Workplaces for Women
o Best Workplaces in Financial Services & Insurance
o Best Workplaces in Ontario
o Best Workplaces with Most Trusted Executive Teams

LinkedIn Top Companies in Canada
Human Resource Director (HRD) - Best Place To Work
o HRD - 5-Star Benefit Program
o HRD - 5-Star Diversity & Inclusion Employer

Designations
Canadian Compassionate Companies - Certified
Benefits Canada's Workplace Benefits Award - Future of Work Strategy
TalentEgg National Recruitment Excellence Award - Special Award for Diversity & Inclusion in Recruiting
Canadian HR Reporter's Most Innovative HR Team