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Process Manager Jobs in Calgary, AB (NOW HIRING)

This role contributes to the overall strategy and manages complex process issues from FEED stage to detailed engineering including but not limited to process oversight for equipment sizing, design ...

Process Engineer At TWD , we know the secret to success isn't just technical skill, it's the people ... Coordinate with multidisciplinary engineering teams to resolve technical issues and manage scope ...

While this role does not include direct people management, you will carry significant influence ... Perform advanced process simulations using software such as Aspen Plus or HYSYS to optimize energy ...

The successful candidate will provide technical safety leadership, ensuring that process safety, fire protection, and risk management principles are embedded into design and execution. We are seeking ...

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Process Manager information

See Calgary, AB salary details

$27K

$92.9K

$164.5K

How much do process manager jobs pay per year?

As of May 31, 2026, the average yearly pay for process manager in Calgary, AB is $92,866.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,000.00 and $112,000.00 per year, depending on experience, location, and employer.

What Is a Process Manager?

A process manager oversees change and innovation in the business processes of an organization. Job duties include identifying improvements to current business processes, setting goals, working across departments to implement changes, and contributing to better quality products and services while reducing costs and increasing efficiency. The qualifications you need for a career as a process manager are a bachelor’s degree in business administration, human resources, or information technology; experience in a corporate environment; and strong analytical skills. Professional certification in business process management provides you with additional training to inform your work.

What are the key skills and qualifications needed to thrive as a Process Manager, and why are they important?

To thrive as a Process Manager, you need expertise in process optimization, project management, and data analysis, usually supported by a relevant degree and experience in operations or business management. Familiarity with process mapping tools like Visio, Lean Six Sigma certification, and workflow automation systems is highly valued. Strong leadership, problem-solving, and communication skills help drive cross-functional collaboration and change management. These abilities are crucial for identifying inefficiencies, implementing effective solutions, and ensuring organizational processes run smoothly and efficiently.

How does a Process Manager typically collaborate with cross-functional teams to drive process improvements?

Process Managers play a central role in collaborating with cross-functional teams by facilitating communication between departments such as operations, quality assurance, IT, and finance. They often lead workshops, gather feedback from stakeholders, and map out current workflows to identify inefficiencies. By working closely with team members from various backgrounds, Process Managers ensure that proposed changes align with overall business objectives and are feasible for implementation. Regular meetings, documentation, and performance tracking are key aspects of their collaborative approach.

What does a Process Manager do?

A Process Manager is responsible for analyzing, designing, implementing, and optimizing business processes within an organization. Their main goal is to improve efficiency, reduce costs, and enhance the quality of products or services. They work closely with different departments to identify bottlenecks, recommend improvements, and ensure that processes align with business objectives. Process Managers often use various methodologies such as Lean, Six Sigma, or BPM (Business Process Management) to achieve these goals.

What is the difference between Process Manager vs Operations Coordinator?

AspectProcess ManagerOperations Coordinator
Required CredentialsBachelor's degree, process management certifications (e.g., Six Sigma)Bachelor's degree, relevant experience in operations
Work EnvironmentOversees process improvement teams, works in office settingsSupports daily operations, interacts with staff and clients
Employer & Industry UsageManufacturing, logistics, service industriesRetail, healthcare, corporate services

The Process Manager focuses on analyzing and improving business processes, often leading projects to increase efficiency. The Operations Coordinator handles daily operational tasks, coordinating activities across departments. While both roles require strong organizational skills, the Process Manager typically has more specialized certifications and a strategic focus, whereas the Operations Coordinator emphasizes execution and support functions.

What are the most commonly searched types of Process jobs in Calgary, AB? The most popular types of Process jobs in Calgary, AB are:
What job categories do people searching Process Manager jobs in Calgary, AB look for? The top searched job categories for Process Manager jobs in Calgary, AB are:
What cities near Calgary, AB are hiring for Process Manager jobs? Cities near Calgary, AB with the most Process Manager job openings:
Infographic showing various Process Manager job openings in Calgary, AB as of May 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 1% Temporary, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $92,866 per year, or $44.6 per hour.

Senior Strategy Manager, Process Improvement

TELUS

Calgary, AB • Remote

Other

Posted 6 days ago


TELUS rating

8.0

Company rating: 8.0 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

19th of 76 rated telecommunications companies


Job description

Our team and what we'll accomplish together

We connect Canadians and our communities through our reliable, world-leading network and platforms. The Chief Technology Office (CTO) is responsible for the end-to-end network technology journey for TELUS customers at home, at work and on the move. The CTO Business Office is a newly formed, centralized team dedicated to creating a process improvement practice for the entire CTO organization.

In this role, you will leverage your Lean Six Sigma Black Belt expertise to lead high-impact, transformational initiatives that empower the CTO to deliver superior customer experiences for both internal and external stakeholders. You will be a champion for data-driven decision-making, optimizing communication flows, dismantling organizational silos, and fostering a culture of innovation and operational efficiency. Operating within an environment anchored in accountability, respect, and trust, you will mentor team members on Six Sigma best practices and build improvement capability, enabling the CTO to achieve strategic growth through streamlined, scalable operations.

What you'll do

  • Lead end-to-end process improvement initiatives across CTO, partnering with stakeholders to identify high-impact improvement opportunities and establish clear success metrics aligned to business outcomes
  • Analyze current state processes to identify inefficiencies, bottlenecks, and improvement opportunities; conduct comprehensive process mapping and documentation to establish baseline metrics and performance indicators
  • Complete root cause analysis using data-driven approaches to uncover underlying issues and inform improvement strategies
  • Challenge existing workflows and assumptions to drive innovation and standardization, developing recommendations for process redesign and optimization aligned with organizational strategy
  • Design future state processes that are streamlined, scalable, and measurable, ensuring solutions address stakeholder needs and drive improvements in cost, speed, quality, and customer experience
  • Influence stakeholders across the organization, building consensus and driving adoption of process improvements and new ways of working
  • Define and track KPIs to measure the success and impact of implemented improvements, communicating outcomes and learnings to stakeholders
  • Mentor team members on Lean Six Sigma Black Belt methodologies and best practices, reviewing process flows and building improvement capability across the organization

What you bring

  • Lean Six Sigma Black Belt certification
  • 10+ years of experience leading independent process improvement projects in large enterprise environments
  • Excellent stakeholder management and communication skills; ability to influence across organizational levels and build consensus
  • Proven track record of delivering measurable business outcomes (cost reduction, efficiency gains, quality improvements, cycle time reduction)
  • Strong analytical and data-driven problem-solving skills with ability to conduct root cause analysis and develop evidence-based recommendations
  • Passion for mentoring and developing team members to build organizational capability in Lean Six Sigma best practices
  • Self-driven, proactive mindset with the ability to identify priorities and move projects forward

Great-to-haves

  • Experience in telecom or technology industry
  • Background in digital transformation initiatives, enterprise IT system implementations or technology-enabled process and workflow improvements
  • Change management experience and ability to drive organizational adoption of improvements
  • Bilingual (French)

Location: Anywhere in Canada #LI-Remote

Advanced knowledge of English is required because you will most of the time interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its national scope.