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Process Manager Jobs in New Jersey (NOW HIRING)

PSEG

12086 AI Business Product Mgr

Newark, NJ · On-site

Evaluate business processes and target-state operating models to identify opportunities for AI ... Manage AI use cases from ideation through implementation and value realization. Develop business ...

PSEG

12086 AI Business Product Mgr

Newark, NJ · On-site

Evaluate business processes and target-state operating models to identify opportunities for AI ... Manage AI use cases from ideation through implementation and value realization. Develop business ...

Jaguar Land Rover

CS Process Sr. Specialist

Mahwah, NJ · On-site

$17 - $22.50/hr

Reporting to the Customer Service Process Manager, the Customer Service Process Senior Specialist provides expert, hands-on support to individual Retailers to address performance gaps identified ...

Jaguar Land Rover

CS Process Sr. Specialist

Mahwah, NJ · Hybrid

$17 - $22.50/hr

Reporting to the Customer Service Process Manager, the Customer Service Process Senior Specialist provides expert, hands-on support to individual Retailers to address performance gaps identified ...

Jj

Manager, TA Ops/Process & Onboarding

Raritan, NJ · On-site

The Manager, TA Operations, Process & Onboarding will play a critical role in shaping how talent is hired and onboarded across DePuy Synthes. This role is responsible for driving operational ...

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Process Manager information

See New Jersey salary details

$34.5K

$103.3K

$169K

How much do process manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for process manager in New Jersey is $103,283.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,600.00 and $131,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a process manager, and why are they important?

To thrive as a Process Manager, you need expertise in process optimization, project management, and data analysis, usually supported by a relevant degree and experience in operations or business management. Familiarity with process mapping tools like Visio, Lean Six Sigma certification, and workflow automation systems is highly valued. Strong leadership, problem-solving, and communication skills help drive cross-functional collaboration and change management. These abilities are crucial for identifying inefficiencies, implementing effective solutions, and ensuring organizational processes run smoothly and efficiently.

What does a process manager do?

A Process Manager is responsible for analyzing, designing, implementing, and optimizing business processes within an organization. Their main goal is to improve efficiency, reduce costs, and enhance the quality of products or services. They work closely with different departments to identify bottlenecks, recommend improvements, and ensure that processes align with business objectives. Process Managers often use various methodologies such as Lean, Six Sigma, or BPM (Business Process Management) to achieve these goals.

How does a process manager typically collaborate with cross-functional teams to drive process improvements?

Process Managers play a central role in collaborating with cross-functional teams by facilitating communication between departments such as operations, quality assurance, IT, and finance. They often lead workshops, gather feedback from stakeholders, and map out current workflows to identify inefficiencies. By working closely with team members from various backgrounds, Process Managers ensure that proposed changes align with overall business objectives and are feasible for implementation. Regular meetings, documentation, and performance tracking are key aspects of their collaborative approach.

What is the difference between Process Manager vs Operations Coordinator?

AspectProcess ManagerOperations Coordinator
Required CredentialsBachelor's degree, process management certifications (e.g., Six Sigma)Bachelor's degree, relevant experience in operations
Work EnvironmentOversees process improvement teams, works in office settingsSupports daily operations, interacts with staff and clients
Employer & Industry UsageManufacturing, logistics, service industriesRetail, healthcare, corporate services

The Process Manager focuses on analyzing and improving business processes, often leading projects to increase efficiency. The Operations Coordinator handles daily operational tasks, coordinating activities across departments. While both roles require strong organizational skills, the Process Manager typically has more specialized certifications and a strategic focus, whereas the Operations Coordinator emphasizes execution and support functions.

What is a process manager?

A process manager oversees change and innovation in the business processes of an organization. Job duties include identifying improvements to current business processes, setting goals, working across departments to implement changes, and contributing to better quality products and services while reducing costs and increasing efficiency. The qualifications you need for a career as a process manager are a bachelor’s degree in business administration, human resources, or information technology; experience in a corporate environment; and strong analytical skills. Professional certification in business process management provides you with additional training to inform your work.

More about Process Manager jobs
What are the most commonly searched types of Process jobs in New Jersey? The most popular types of Process jobs in New Jersey are:
What are popular job titles related to Process Manager jobs in New Jersey? For Process Manager jobs in New Jersey, the most frequently searched job titles are:
What job categories do people searching Process Manager jobs in New Jersey look for? The top searched job categories for Process Manager jobs in New Jersey are:
What cities in New Jersey are hiring for Process Manager jobs? Cities in New Jersey with the most Process Manager job openings:
Process Manager jobs near you
Infographic showing various Process Manager job openings in New Jersey as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 4% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $103,283 per year, or $49.7 per hour.

12086 AI Business Product Mgr

PSEG

Newark, NJ • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

PSEG rating

8.8

Company rating: 8.8 out of 10

Based on 79 frontline employees who took The Breakroom Quiz

6th of 53 rated energy and utility

Job description

Requisition: 83930
PSEG Company: PSEG Services Corp.
Salary Range: $ 121,200 - $ 199,200
 
Work Location Category: Hybrid
We're one of the country's largest energy companies, with a vision of powering a future where people use energy more efficiently and it's safer and delivered more reliably than ever. We're also deeply connected to the communities we serve, with more than 13,000 employees working together to support our customers and make a difference every day.
Here, you'll have the stability and exciting opportunities that come with being a Fortune 500 company - along with a supportive, friendly work environment where your contributions are valued.

We offer a flexible work environment designed to balance employee needs with collaboration and operational excellence. Roles fall into two categories:
Onsite: Employees work onsite daily.
Hybrid: A blend of remote and onsite work, with at least three onsite days per week required.

As an employee, if you are regularly scheduled to work 20 or more hours per week, you will have access to a wide range of comprehensive benefits from day one, designed to support your total well-being: medical, dental, vision, parental leave and family leave programs, behavioral health programs, 401(k) with company match, life insurance, tuition reimbursement, and generous paid time off.

More than 13,000 people already call PSEG their work home, taking pride in providing safe, reliable service to millions of customers. If you're looking for a place where you can build a meaningful career and help power and support our communities, we'd love to welcome you to the team.

PSEG is not offering visa sponsorship for this position.

Job Summary

At this time, only current PSEG employees are being considered. 

The AI Business Product Manager (Technical) is responsible for identifying, shaping, prioritizing, prototyping, and driving AI-enabled business capabilities that deliver measurable enterprise value. 

This role combines business architecture, product management, AI technology evaluation, and hands-on technical experimentation responsibilities to bridge business operations, enterprise architecture, and AI delivery teams. The position plays a key role in translating enterprise priorities and operational challenges into scalable AI opportunities aligned with organizational strategy, governance standards, and technology capabilities. 

This role partners closely with business units, Enterprise Architecture, IT delivery teams, cybersecurity, data governance, and the AI Center of Excellence (AI CoE) to support responsible and value-driven AI adoption across the enterprise. 

This role is technically hands-on, supporting rapid experimentation, proof-of-concept (POC) development, platform evaluation, and technical feasibility assessments across emerging AI technologies and enterprise platforms.

At this time, only current PSEG employees are being considered.

Job Responsibilities
  • Enterprise AI Opportunity Discovery & Strategy: Partner with business leaders to identify and evaluate AI opportunities across operational, customer, and corporate domains. Analyze business capabilities, workflows, pain points, and value streams to identify AI enablement opportunities. Translate business challenges into well-defined AI use cases and product opportunities. Support development and execution of the enterprise AI roadmap and portfolio strategy. Conduct discovery workshops and facilitate AI ideation sessions with business stakeholders.
  • AI Prototyping, Technical Evaluation & Solution Design: Develop lightweight prototypes and proof-of-concept (POC) solutions to validate AI use cases, business value, and technical feasibility. Perform hands-on experimentation with AI agents, copilots, Generative AI workflows, automation capabilities, and emerging AI technologies. Evaluate and compare enterprise AI technologies and platforms including Azure OpenAI, AWS Bedrock, SAP, ServiceNow, Salesforce, and other AI-enabled enterprise platforms. Participate in architectural discussions related to AI solution design, integration approaches, scalability, security, and operational readiness. Assess multiple technical approaches to determine best-fit solutions based on business value, feasibility, governance, scalability, and operational considerations. Collaborate with AI engineering and platform teams to transition validated prototypes into scalable enterprise solutions.
  • Business Architecture & Capability Alignment: Evaluate business processes and target-state operating models to identify opportunities for AI-driven transformation. Assess alignment between business objectives, enterprise architecture standards, and AI technology capabilities. Collaborate with Enterprise Architecture and platform teams to align AI initiatives with enterprise technology strategy. Identify opportunities to leverage native AI capabilities within enterprise platforms and third-party applications.
  • AI Product & Portfolio Management: Manage AI use cases from ideation through implementation and value realization. Develop business cases, value hypotheses, success metrics, and KPI frameworks for AI initiatives. Support AI intake, prioritization, and portfolio management processes.  Evaluate AI opportunities based on business value, technical feasibility, risk, operational impact, and strategic alignment. Maintain and manage AI initiative backlog and prioritization artifacts. Track adoption, business outcomes, operational improvements, and ROI metrics.
  • Cross-Functional Collaboration & Delivery Support: Partner with AI engineering, platform, and IT delivery teams to define solution requirements and implementation approaches. Collaborate with cybersecurity, legal, compliance, and governance stakeholders throughout AI intake and approval workflows. Coordinate with enterprise platform owners to evaluate native AI capabilities and AI feature enablement opportunities. 
  • Responsible AI & Governance Alignment: Ensure AI initiatives align with enterprise AI governance, cybersecurity, compliance, privacy, and responsible AI standards. 
Job Specific Qualifications
  • Bachelor's degree in Business, Information Systems, Engineering, Computer Science, or related field  
  • 8+ years of experience in product management, business architecture, digital transformation, technology delivery, or AI-related initiatives  
  • Experience with Artificial Intelligence (AI), Generative AI, Machine Learning, analytics, intelligent automation, or cloud AI platforms  
  • Experience working cross-functionally with business and technology organizations  
  • Strong understanding of enterprise business processes, operational transformation, and technology enablement  
  • Experience developing business cases, roadmaps, prioritization frameworks, and value realization metrics Hands-on experience prototyping AI solutions, AI workflows, copilots, automation solutions, or low-code/no-code AI applications  
  • Exposure to prompt engineering, AI agents, Retrieval-Augmented Generation (RAG), APIs, workflow orchestration, or AI integration concepts 
  • Strong communication, facilitation, stakeholder management, and executive presentation skills  
  • Ability to participate in technical discussions related to AI architecture, integrations, cloud platforms, APIs, and enterprise solution design  

Desired

  • MBA 
  • Familiarity with Azure OpenAI, AWS Bedrock, ServiceNow AI, SAP AI, Salesforce AI, or similar enterprise AI platforms  
  • Familiarity with Python, scripting, REST APIs, or cloud-native AI development concepts  
  • Experience within regulated industries such as utilities, energy, financial services, or healthcare  
  • Experience with Agile product management and iterative delivery methodologies  
  • Understanding of AI governance, cybersecurity, risk management, and regulatory considerations

Some positions at PSEG require access to information covered by the Department of Energy's regulation 10 CFR 810 (Part 810). If applicable, the successful applicant must prove they are: (1) a citizen or national of the USA; OR (2) a lawful permanent resident of the United States (Non-Conditional Permanent I-551 / Green Card / Permanent Resident Card holder); OR (3) a citizen, national, or permanent resident of a "Generally Authorized" destination on the attached list not also a citizen, national, permanent resident of any country not listed; OR (4) a "Protected Individual" under the Immigration and Naturalization Act (8 U.S.C 1324b(a)(3)).

As an employee of PSEG, you should be aware that during emergency restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations. 
For all roles, PSEG's drug and alcohol testing program includes pre-employment testing, testing for cause, and post-incident/accident testing. 
Employees who are hired or transfer into a federally regulated role (including positions covered by USDOT, PHMSA, or NRC regulations) are subject to random drug and alcohol testing, inclusive of marijuana. Although numerous states throughout the country have legalized marijuana/cannabis products recreationally and medically, the use of these products are prohibited for employees in federally regulated roles. Please note that the use of CBD products may result in a positive drug test for THC/Marijuana and such use is not a legitimate medical explanation for a positive result.

If you are a current PSEG Long Island (PSEGLI) employee and offered an opportunity with PSEG or any of its subsidiaries other than PSEGLI, you will be treated as a new hire.  Please note that as a new hire to PSEG, your benefits will change and generally will be consistent with other similarly situated PSEG new hires. Similarly, for PSEG employees who accept job opportunities with PSEGLI, your benefits will change and generally be consistent with other similarly situated new hires of PSEGLI. 

PSEG is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legally protected characteristic. Legally protected characteristics include race, color, religion, national origin, sex, age, marital status, sexual orientation, disability or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals. 
PSEG is committed to providing reasonable accommodations to individuals with disabilities. If you have a disability and need assistance applying for a position, please call 973-430-3845 or email accommodations@pseg.com.
If you need to request a reasonable accommodation to perform the essential functions of the job, email accommodations@pseg.com.  Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.
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About PSEG

Sourced by ZipRecruiter

This is an exciting time to be joining PSEG. Our commitments, which include safety, integrity, customer focus, and diversity & inclusion, are the fabric of our culture and help drive the success of our business. We are fortunate to have an outstanding workforce of diverse and highly skilled talent who move us forward in our operational excellence journey. PSEG has more than 12,000 employees who are dedicated to the communities we serve and embody our vision: People providing Safe, Reliable, Economic and Greener Energy.

Industry

Clean energy services

Company size

10,000+ Employees

Headquarters location

Newark, NJ, US

Year founded

1903

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