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Process Improvement Manager Jobs in Lexington, SC

Pwc

Oracle PMO - Senior Manager

Columbia, SC

$124K - $280K/yr

... process improvement What You Must Have - At least a Bachelor's degree - At least 7 years of experience What Sets You Apart - Demonstrating advanced skills in Oracle Agile Product Lifecycle Management ...

Zeus Company, Inc.

Continuous Improvement Engineer

Gaston, SC · On-site

$75K - $100K/yr

Responsibilities include standardizing processes, replicating best practices, and fostering a ... Change Management & Sustainability: Proven ability to integrate improvements into daily operations ...

Zeus

Continuous Improvement Engineer

Gaston, SC

$75K - $100K/yr

Responsibilities include standardizing processes, replicating best practices, and fostering a ... Change Management & Sustainability: Proven ability to integrate improvements into daily operations ...

Zeus Company, Inc.

Continuous Improvement Engineer

Gaston, SC · On-site

$75K - $100K/yr

Responsibilities include standardizing processes, replicating best practices, and fostering a ... Change Management & Sustainability: Proven ability to integrate improvements into daily operations ...

Zeus

Corporate Continuous Improvement Engineer

Columbia, SC · On-site

$73K - $97K/yr

Our products are cutting-edge, our process is unique, and our quality and customer focus are second ... Change management and sustainability: Proven ability to integrate improvements broader systems and ...

Aflac

Mgr, Enrollment Operations

Columbia, SC · On-site

$100K - $120K/yr

Managing Performance * Pursuing Self-Development * Serving Customers * Supporting Change ... Process improvement and operational effectiveness * Problem solving, root cause analysis, and ...

Pwc

SAP EWM Senior Manager

Columbia, SC · On-site

$124K - $280K/yr

... and process improvement across client engagements - Utilizing data-driven insights and analytical thinking to enhance supply chain management strategies - Coordinating supply chain activities to ...

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Showing results 21-40

All JobsProcess Improvement JobsProcess Improvement Manager JobsProcess Improvement Manager Jobs in Lexington, SC

Process Improvement Manager information

See Lexington, SC salary details

$38.9K

$88.1K

$128.4K

How much do process improvement manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for process improvement manager in Lexington, SC is $88,102.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,200.00 and $104,000.00 per year, depending on experience, location, and employer.

What is a process improvement manager?

A process improvement manager oversees the daily operations of a business or organization and suggests ways to improve efficiency and productivity. As a process improvement manager, you use software systems and other tools to collect data about processes. You analyze the information, identify areas that need improvement, and develop more efficient production systems. Qualifications to become a process improvement manager include several years of experience in the industry, especially in leadership roles.

What does a process improvement manager do?

A Process Improvement Manager is responsible for analyzing business processes and identifying areas where efficiency, quality, or productivity can be improved. They use methodologies like Lean, Six Sigma, or Kaizen to streamline workflows, reduce waste, and enhance customer satisfaction. Their role often involves leading cross-functional teams, implementing best practices, and measuring the impact of improvements. Ultimately, they help organizations save time and resources while delivering better results.

What are the key skills and qualifications needed to thrive as a process improvement manager, and why are they important?

To thrive as a Process Improvement Manager, you need expertise in process analysis, project management, and a strong background in business or engineering, often supported by a bachelor’s degree and certifications like Six Sigma or Lean. Familiarity with process mapping tools, data analysis software, and continuous improvement methodologies is typically required. Exceptional problem-solving, communication, and leadership skills help drive change and foster cross-functional collaboration. These capabilities are crucial for identifying inefficiencies, implementing sustainable improvements, and achieving organizational goals.

What are some common challenges process improvement managers face when implementing new initiatives, and how can they be addressed?

Process Improvement Managers often encounter resistance to change from employees who are accustomed to established workflows. Gaining buy-in from stakeholders and ensuring clear communication across departments are critical for successful implementation. To address these challenges, it's important to involve team members early in the process, provide training, and highlight the benefits of proposed improvements. Regular feedback sessions and transparent progress updates also help foster collaboration and minimize pushback.

What is the difference between Process Improvement Manager vs Business Analyst?

AspectProcess Improvement ManagerBusiness Analyst
Required CredentialsBachelor's degree; certifications like Six Sigma or LeanBachelor's degree; certifications like CBAP or PMI-PBA
Work EnvironmentLeads process optimization projects across departmentsAnalyzes business needs and recommends solutions
Employer & Industry UsageManufacturing, healthcare, finance, and techIT, finance, consulting, and corporate sectors

The Process Improvement Manager focuses on optimizing processes and implementing efficiency strategies, often leading cross-functional teams. In contrast, a Business Analyst primarily analyzes business requirements and recommends solutions to improve operations. While both roles require analytical skills and certifications like Six Sigma, their core responsibilities and work environments differ, making each role unique in organizational impact.

More about Process Improvement Manager jobs

What are the most commonly searched types of Process Improvement jobs in Lexington, SC?

The most popular types of Process Improvement jobs in Lexington, SC are:

What job categories do people searching Process Improvement Manager jobs in Lexington, SC look for?

The top searched job categories for Process Improvement Manager jobs in Lexington, SC are:

What cities near Lexington, SC are hiring for Process Improvement Manager jobs?

Cities near Lexington, SC with the most Process Improvement Manager job openings:

Process Improvement Manager jobs near you

Manager, Customer Service

Apex Tool Group, LLC

Lexington, SC • On-site

Full-time

Re-posted 8 days ago

Apex Tool Group rating

8.1

Company rating: 8.1 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

155th of 490 rated machine equipment manufacturers

Job description

The Blueprint (Role Profile)

The Manager, NAPT Customer Service leads the North American Power Tools customer service function, including the Customer Service Supervisor and Customer Service Representatives, and is accountable for a responsive, accurate, and consistent customer experience across order management, inquiries, escalations, and cross-functional service needs.

This role balances daily operational leadership with process improvement, team development, and customer experience execution. The Manager partners closely with Sales, Operations, Distribution, Finance, IT, and Product Management, and uses KPIs, customer feedback, and continuous improvement practices to drive accountability, strengthen team performance, and improve service delivery.

The Build (Responsibilities)
  • Lead the NAPT Customer Service function, providing direction, coaching, and performance management for the Customer Service Supervisor and CSR team.
  • Oversee order support, customer inquiries, escalations, and issue resolution; serve as the key escalation point for complex matters.
  • Partner with Sales, Operations, Distribution, Finance, IT, and Product Management to remove barriers and improve the customer experience.
  • Use KPIs, Voice of Customer insights, and service trends to drive improvements in responsiveness, order accuracy, backlog management, and customer satisfaction.
  • Lead corrective action for recurring service issues, including root cause analysis, countermeasure development, and follow-through.
  • Drive process improvement and system adoption; prepare the team for change through communication, training, and documentation.
  • Coach and develop the Supervisor and CSR team; support onboarding, cross-training, and succession planning.
The Toolbox (Qualifications)
  • Bachelor's degree in Business, Supply Chain, Operations, or a related field; equivalent experience considered.
  • 7+ years in customer service, order management, or related business operations, with strong understanding of order-to-cash processes and service metrics.
  • 3+ years of people leadership, preferably in customer service, manufacturing, distribution, or B2B; experience leading through frontline supervisors preferred.
  • Working knowledge of ERP, CRM, and reporting tools; SAP experience preferred.
  • Demonstrated ability to lead process improvement, corrective action, and change adoption using KPIs and performance data.
  • Strong communication, coaching, and stakeholder management skills; proficient in Microsoft Office; able to travel occasionally as needed.

What Apex Tool Group employees say

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