Process Implementation Manager Jobs in Reston, VA

Location: Remote (United States)
Travel: Up to 50% travel required to client sites, conferences, and ICF offices
About the Role
We are looking for a Housing Implementation Growth Lead to join our Energy, Environment, and Infrastructure (EEI) group and help expand our presence with state agencies and localities across high-priority states. The selected person will drive coordinated, client-centered growth across ICF's state and local disaster recovery, resilience and hazard mitigation markets.
This role requires an energetic, strategic, and disciplined sales leader who can sell a comprehensive set of housing rehabilitation and new construction services, including case management, outreach, damage assessments, construction management, and federal and state compliance capabilities that resonate with disaster-prone community leaders. This role also requires a person who can lead teams, own complex pursuits, and build trusted relationships with public sector clients across the country.
The Housing Implementation Growth Lead plays a pivotal role in leading sales execution and ensuring a robust, high-quality pipeline of opportunities from early identification through contract close. This also includes mapping current activities and identifying growth opportunities in target states while coordinating efforts between delivery teams and local sellers. As the Housing Implementation Growth Lead, you will work closely with project managers, subject matter experts, proposal teams, marketing, and delivery staff to pursue opportunities to lead CDBG-DR funded housing recovery programs and state and other federally funded housing resilience programs.
Our multidisciplinary teams serve clients across disaster recovery, hazard mitigation, climate resilience, infrastructure, transportation, and environmental planning. We support U.S. federal agencies; state, local, tribal, and territorial (SLTT) governments; and non-governmental partners to design and implement programs to help communities recover after disasters and build resilience prior to disasters. This is a high-impact role with autonomy, visibility, and the opportunity to shape how ICF partners with state agencies on some of the most pressing issues of our time.
Key Responsibilities
Pipeline Development and Management

• Identify and oversee a pipeline of opportunities across geographies, service offerings, and teams, ensuring focus on strategic fit, quality, and conversion.

• Drive early-stage, proactive opportunity identification and shaping, in partnership with market intelligence and research resources.

• Provide strategic guidance on opportunity qualification, prioritization, and capture strategy.

• Ensure disciplined pipeline governance, including forecasting, reviews, and compliance with sales processes.

• Monitor pipeline performance against sales targets and adjust strategy to improve pursuit quality and win rates.

Client and Partner Relationship Management

• Develop strategic solutions for growing relationships with key state and local government buyers and decision-makers, positioning ICF as a trusted advisor for existing and emerging needs.

• Build and sustain strong internal partnerships across capture, proposal, marketing, delivery and other enterprise teams to align client strategy and solutioning.

• Engage with external partners, competitors, and stakeholders to support coordinated pursuits and long-term account growth strategies.

Strategy Development

• Support, develop, and contribute to client engagement, capture, and pursuit strategy, including value proposition development, content generation, and bid strategy.

• Collaborate on regulatory, policy, and market intelligence initiatives to anticipate opportunities and inform pursuit prioritization.

• Support sales enablement initiatives, including developing, informing, and reviewing content related to sales campaigns; sales training, methodology enablement, and best-practice sharing; and effective use of AI and emerging technologies across BD, capture, and proposal development

Team Development

• Reinforce consistent application of ICF's preferred sales, capture, and pursuit methodologies, including disciplined qualification, documentation and knowledge management, pipeline governance, and pursuit execution.

• Drive accountability for sales goals, pipeline quality, conversion, and pursuit outcomes.

• Foster a collaborative, results-oriented culture that supports cross-functional engagement across capture, proposal, marketing, delivery and other enterprise teams.

• Support overall BD team effectiveness and organizational health, including onboarding, enablement, and continuous improvement.

Core Competencies

• Strong client relationship and account leadership skills within the housing recovery sector with experience in HUD Community Development Block Grant Disaster Recovery (CDBG-DR) program, FEMA recovery and mitigation housing, and other state-funded intermediate & long-term recovery and resilient housing initiatives.

• Strong understanding of disaster recovery market including HUD, FEMA, and other federal funding sources made available after disasters.

• Understanding of the housing recovery program lifecycle from Action Plan development through program design and start up through monitoring and closeout.

• Understanding of housing recovery and resilience implementation challenges faced by states and local governments.

• Strong understanding of how and where technology solutions have been deployed in the delivery of housing rehabilitation and construction programs.

• Strategic thinker with the ability to translate market, policy, and client intelligence into actionable pursuit and growth strategies.

• Demonstrated ability to collaborate effectively across functions and operating groups in a matrixed organization.

• Demonstrated ability to structure ambiguity, triage competing deadlines, and keep several high value initiatives moving in parallel without sacrificing quality.

• Ability to move fluidly between strategy and details-spotting risks/omissions in pipeline data, proposals, and client communications while keeping focus on the growth objective.

• Ability to translate goals into clear documented plans, present on milestone accomplishments and risks, and assign, guide, and motivate task owners; monitors progress rigorously and course corrects to meet commitments.

• Proactively starts the hard things, closes loops quickly, and upholds governance rules and processes

• Reprioritizes in real time as markets, clients, and internal demands shift and makes sound tradeoffs and communicates them transparently.

• Synthesizes inputs across policy, regulatory, and technical domains to keep teams aligned on the next best action.

Required Qualifications and Experience:

• Bachelor's degree

• 8+ years of experience in the housing and disaster recovery/resilience space

• 5+ years of business development or capture experience in the public sector, preferably state and local markets.

• Demonstrated track record of leading teams and budgets overseeing resilience and/or hazard mitigation projects

• Demonstrated track record of leading pursuits and winning new business with a structured and disciplined process and mature pursuit methodologies

• Track record of errorfree deliverables and on-time milestone delivery

• Evidence of prioritization under pressure including the ability to rebalance resources and scope to protect outcomes without degrading client experience

What we would like you to have (preferred skills):

• Track record of leading and winning pursuits of $10M+ in total contract value.

• Demonstrated understanding of government funding and procurement cycles at the state and local level.

• Experience working with or for a state agency, city government, or county government.

• Familiarity with CRM and pipeline tools (e.g., Dynamics, Salesforce).

Bot and Third-Party Applications
Please note that this application must be submitted directly by the applicant for consideration. Failure to do so may result in the application being excluded for consideration. Applicants needing an accommodation for disability or religious purposes in connection with the application process should contact Candidateaccommodation@icf.com for assistance.
Working at ICF
ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.
We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.
We will consider for employment qualified applicants with arrest and conviction records.
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.
Candidate AI Usage Policy
At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.
However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.
Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.
The pay range for this position based on full-time employment is:
$108,476.00 - $184,409.00
Nationwide Remote Office (US99)