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Process Implementation Manager Jobs in Jacksonville, FL

Solera

Dynamics 365 Functional Manager

Jacksonville, FL · On-site

Document and maintain FinOps internal processes and contribute to process improvements, system mapping, and assist with implementing change management. Leading system improvements, enhancements, and ...

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Process Implementation Manager information

See Jacksonville, FL salary details

$36.1K

$95.9K

$155.7K

How much do process implementation manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for process implementation manager in Jacksonville, FL is $95,917.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $112,100.00 per year, depending on experience, location, and employer.

What are some common challenges faced by process implementation managers when introducing new processes, and how can they be effectively addressed?

Process Implementation Managers often encounter resistance to change from team members who are accustomed to existing workflows. Overcoming this challenge requires clear communication about the benefits of the new processes, involving stakeholders early in the planning phase, and providing thorough training. Additionally, unexpected technical or operational obstacles may arise, so flexibility and problem-solving skills are crucial. Regular feedback sessions and monitoring progress help ensure that any issues are promptly addressed, leading to smoother adoption and long-term success.

What is a process implementation manager?

Process Implementation Managers are professionals responsible for overseeing the introduction and integration of new processes or improvements within an organization. They analyze existing workflows, identify areas for enhancement, and coordinate with cross-functional teams to ensure smooth implementation. Their role often involves project management, change management, and ongoing monitoring to ensure that new processes deliver the expected results. By streamlining operations and fostering efficiency, they help organizations achieve their strategic goals.

What are the key skills and qualifications needed to thrive as a process implementation manager, and why are they important?

To thrive as a Process Implementation Manager, you need expertise in process analysis, project management, and continuous improvement methodologies, often supported by a bachelor's degree in business or engineering. Familiarity with Lean, Six Sigma, workflow automation tools, and project management software like MS Project or Asana is typically required. Strong communication, leadership, and change management skills help drive adoption and collaboration across teams. These skills ensure successful implementation of process improvements that enhance efficiency and achieve organizational goals.

What is the difference between Process Implementation Manager vs Business Analyst?

AspectProcess Implementation ManagerBusiness Analyst
Primary FocusOverseeing the deployment of new processes and ensuring operational efficiencyAnalyzing business needs and recommending solutions
Required SkillsProject management, process optimization, change managementRequirements gathering, data analysis, stakeholder communication
Work EnvironmentProject teams, operations departments, cross-functional collaborationBusiness units, IT teams, client interactions
CertificationsLean, Six Sigma, PMP often preferredCBAP, PMI-PBA, relevant analytical certifications

While both roles involve improving organizational efficiency, the Process Implementation Manager primarily focuses on executing and managing process deployments, whereas the Business Analyst concentrates on analyzing business needs and proposing solutions. The roles often collaborate but serve different stages of process and project development.

What are popular job titles related to Process Implementation Manager jobs in Jacksonville, FL? For Process Implementation Manager jobs in Jacksonville, FL, the most frequently searched job titles are:
What job categories do people searching Process Implementation Manager jobs in Jacksonville, FL look for? The top searched job categories for Process Implementation Manager jobs in Jacksonville, FL are:
What cities near Jacksonville, FL are hiring for Process Implementation Manager jobs? Cities near Jacksonville, FL with the most Process Implementation Manager job openings:
Process Implementation Manager jobs near you

Learning and Development and Process Manager

Jimerson Birr, P.A. (Jacksonville, FL)

Jacksonville, FL • On-site

Full-time

Posted 9 days ago

Job description

The Learning and Development and Process Manager at Jimerson Birr operates at the intersection of professional growth and operational excellence, and has earned the autonomy to build a training function that matches the firm's ambitions for its people. This is not a conventional L&D role, and this is not a conventional seat within it.
Jimerson Birr holds itself to the same standard internally that it holds for client service: rigorous, well designed, and always improving. In this role, you will build and administer JB University's curriculum, own the onboarding experience for every new hire, and put in place the technology, documentation, and processes that let attorneys and staff perform at their best. The programs you build directly shape how quickly new hires ramp up, how consistently our teams execute, and how the firm sustains the culture that has made it one of Florida's "Best Companies to Work For."
What You'll Do:
Develop, Implement, and Administer JB Training Program aligned with JB University
Develop and manage a comprehensive training program, ensuring objectives are met and coordinating the technical completion of training evaluations and certifications aligned with JB University vision. Oversee the creation and quality control of Learning Management System technology and content to align with firm standards, and conduct regular audits of training materials and job descriptions for accuracy and effectiveness. Organizes, staffs, and coordinates all aspects of Professional Development Committee.
Oversee and Execute all JB Orientation & Onboarding Process
Manage the development and quality control of orientation and onboarding content for the LMS, ensuring materials are up-to-date and track employee progress from the outset. Oversee the execution of the onboarding process, monitoring task completion by SMEs and ensuring a smooth transition of new hires to their respective supervisors within the set timeframe.
Innovate, Implement and Optimize L&D Technology and Vendor Relationships
Develop and maintain training technology platforms, ensuring up-to-date and functional tracking systems like the LMS 365 and various training dashboards that monitor both program-wide and individual progress. Oversee the creation and ongoing management of comprehensive training calendars within the LMS.
Needs Assessment, Curriculum Design and Training Event Hosting
Coordinate and manage Training Tuesdays, organizing logistics and scheduling for advanced and firm-wide training sessions, complete with meals and snacks. Design and implement soft skills and firm-wide training programs using a blend of LMS content and expert group instruction, maintaining detailed training calendars. Additionally, liaise with external vendors to supplement training needs and host events at the firm's premises. Regularly conduct thorough needs assessments to identify skill gaps and designs tailored curriculum programs to address these needs, ensuring that the firm's workforce remains competitive and proficient in essential legal and professional skills.
Oversee Core Process Documentation
Oversee the documentation of core processes to ensure all operational procedures are standardized, readily accessible, and tied to accountability charts and job description.
Maintain Legal Licensure/CLE/Board Certification compliance and budget
Qualifications:
Bachelor's degree in Human Resources, Organizational Development, Business Administration, Education, or a related field, or equivalent professional experience.
5+ years of progressive experience in learning and development, training program management, or organizational development, ideally within a law firm or other professional services environment.
Hands-on experience administering a Learning Management System (LMS 365, Trainual, or a comparable platform), including content development, progress tracking, and reporting.
Demonstrated ability to conduct needs assessments and design curriculum for both technical/legal skills and soft-skills training, from concept through evaluation.
Strong process orientation, with experience standardizing procedures, documentation, and accountability structures across a team or department.
Proven project management skills, with the ability to manage multiple training initiatives, vendor relationships, and event logistics simultaneously.
A methodical, detail-oriented, and structured work style, someone who is patient and disciplined about building reliable systems rather than reacting to constant urgency.
Excellent written and verbal communication skills, with the presence to engage attorneys and staff at all levels of the firm.
Experience tracking professional licensure, CLE, or board certification compliance and managing an associated budget is a plus.
Why Join Us:
Join a dynamic team that values professional growth and excellence in legal service. We offer competitive compensation, professional development opportunities, and a supportive work environment dedicated to fostering your success. Our atmosphere and award-winning firm culture is collegial and professional, and our shared commitment to professional development is superior to our contemporaries. Learn more about our firm culture here: JB Firm Culture: JB FOR ME.
You'll get a Challenging Opportunity with a Company that Cares About Its Most Valuable Asset: YOU! At Jimerson Birr, we pride ourselves on our people and their collective achievements. Besides our list of legal industry honors, in 2021 and for the seventh consecutive year, the firm was named one of Florida's "Best Companies to Work For" by Florida Trend Magazine. In recent years, the firm was also distinguished as one of the "Best Places to Work" by the Jacksonville Business Journal and five times as one of the "50 Fastest Growing Companies." Opportunities abound for those who can meet and exceed the expectations set for our team. Jimerson Birr is comprised of high-performing and professionally fulfilled people.
We believe that a positive attitude, personal accountability, and a commitment to quality work will put a talented person on a fast track for success. Our atmosphere and award-winning firm culture are collegial and professional, and our shared commitment to professional development is superior to our contemporaries.
Our core values are simple: Commitment to service; Commitment to quality; Commitment to results. We live our core values, and we welcome you to live them with us.
Jimerson Birr is an equal opportunity employer. All qualified applicants receive consideration for employment and all employees are treated during employment without regard to race, color, sexual orientation, religion, sex, age, national origin, genetic information, disability, veteran status, gender identity, and marital status.

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