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Process Implementation Manager Jobs in Orlando, FL

Implementation Manager

Clermont, FL · On-site +1

$80K - $90K/yr

About the Role: The Implementation Manager plays a crucial role in ensuring the efficient and ... Proactively troubleshoot and resolve EDI transmission and processing errors, minimizing disruptions ...

As an Implementation Manager at Biller Genie, you will own the first 90 days of a new subscriber ... process before the 90-day window closes. The ideal candidate is a natural relationship-builder with ...

In this position, you will manage the implementation process and coordinate cross-functional teams to effectively meet our clients' needs. Working closely with sales, customer success, and technical ...

In this position, you will manage the implementation process and coordinate cross-functional teams to effectively meet our clients' needs. Working closely with sales, customer success, and technical ...

In this position, you will manage the implementation process and coordinate cross-functional teams to effectively meet our clients' needs. Working closely with sales, customer success, and technical ...

Position Summary The Implementation Specialist is responsible for managing the onboarding process of new clients and ongoing client maintenance, ensuring the seamless integration of HR, payroll, ...

Employer Implementation Analyst

Maitland, FL · On-site

$21.06 - $35.82/hr

Successfully onboard clients to the platform, configure plans, and manage renewals with a 98.5%+ ... Identify process gaps, recommend and implement improvements, and contribute to the development of ...

Successfully onboard clients to the platform, configure plans, and manage renewals with a 98.5%+ ... Identify process gaps, recommend and implement improvements, and contribute to the development of ...

Be Seen First

Communicate with clients throughout the onboarding process with progress, questions, and approval ... Communicate with team and management on project development, timelines, and results as needed

... implementation. o Plan and support transition activities, including knowledge transfer, process change management and user adoption. • Project & Stakeholder Management o Serve as a lead or senior ...

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Process Implementation Manager information

See Orlando, FL salary details

$36.4K

$96.6K

$156.8K

How much do process implementation manager jobs pay per year?

As of Jul 25, 2026, the average yearly pay for process implementation manager in Orlando, FL is $96,636.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,500.00 and $113,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Process Implementation Managers when introducing new processes, and how can they be effectively addressed?

Process Implementation Managers often encounter resistance to change from team members who are accustomed to existing workflows. Overcoming this challenge requires clear communication about the benefits of the new processes, involving stakeholders early in the planning phase, and providing thorough training. Additionally, unexpected technical or operational obstacles may arise, so flexibility and problem-solving skills are crucial. Regular feedback sessions and monitoring progress help ensure that any issues are promptly addressed, leading to smoother adoption and long-term success.

What are Process Implementation Managers?

Process Implementation Managers are professionals responsible for overseeing the introduction and integration of new processes or improvements within an organization. They analyze existing workflows, identify areas for enhancement, and coordinate with cross-functional teams to ensure smooth implementation. Their role often involves project management, change management, and ongoing monitoring to ensure that new processes deliver the expected results. By streamlining operations and fostering efficiency, they help organizations achieve their strategic goals.

What are the key skills and qualifications needed to thrive as a Process Implementation Manager, and why are they important?

To thrive as a Process Implementation Manager, you need expertise in process analysis, project management, and continuous improvement methodologies, often supported by a bachelor's degree in business or engineering. Familiarity with Lean, Six Sigma, workflow automation tools, and project management software like MS Project or Asana is typically required. Strong communication, leadership, and change management skills help drive adoption and collaboration across teams. These skills ensure successful implementation of process improvements that enhance efficiency and achieve organizational goals.

What is the difference between Process Implementation Manager vs Business Analyst?

AspectProcess Implementation ManagerBusiness Analyst
Primary FocusOverseeing the deployment of new processes and ensuring operational efficiencyAnalyzing business needs and recommending solutions
Required SkillsProject management, process optimization, change managementRequirements gathering, data analysis, stakeholder communication
Work EnvironmentProject teams, operations departments, cross-functional collaborationBusiness units, IT teams, client interactions
CertificationsLean, Six Sigma, PMP often preferredCBAP, PMI-PBA, relevant analytical certifications

While both roles involve improving organizational efficiency, the Process Implementation Manager primarily focuses on executing and managing process deployments, whereas the Business Analyst concentrates on analyzing business needs and proposing solutions. The roles often collaborate but serve different stages of process and project development.

What job categories do people searching Process Implementation Manager jobs in Orlando, FL look for? The top searched job categories for Process Implementation Manager jobs in Orlando, FL are:
What cities near Orlando, FL are hiring for Process Implementation Manager jobs? Cities near Orlando, FL with the most Process Implementation Manager job openings:
Infographic showing various Process Implementation Manager job openings in Orlando, FL as of July 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 88% Physical, 5% Hybrid, and 7% Remote job distribution, with an average salary of $96,636 per year, or $46.5 per hour.

Implementation Manager

Self Bill Pro

Clermont, FL • On-site, Remote

$80K - $90K/yr

Full-time

Posted 16 days ago


Job description

About Self Bill Pro:
Self Bill Pro is a rapidly growing startup dedicated to solving one of the most persistent challenges in the employee benefits ecosystem: the complexity of monthly benefits billing. We provide a tech-enabled service where our dedicated team leverages proprietary software to eliminate the administrative burdens of manual invoice audits and costly billing errors. Our mission is to streamline this critical operation, freeing up employers, brokers, and carriers to focus on their strategic priorities.
About the Role:
The Implementation Manager plays a crucial role in ensuring the efficient and accurate exchange of critical enrollment data between benefit administration systems, insurance carriers, and the Self Bill Pro system, as well as the timely resolution of any related issues. This client-facing role is responsible for supporting the full lifecycle of EDI integration projects, from requirements gathering and data mapping to testing, deployment, and ongoing support. The ideal candidate will possess strong interpersonal and client service skills, an understanding of EDI standards, benefit administration processes, and project management principles. This is a FULLY remote position.
Key Responsibilities:
  • Gather and analyze business requirements for EDI integration projects, translating client needs into technical specifications.
  • Design and implement EDI data mappings and transformations to ensure accurate data flow.
  • Proactively troubleshoot and resolve EDI transmission and processing errors, minimizing disruptions for clients.
  • Serve as a key externally-facing professional with direct influence and impact on Self Bill Pro's reputation in the benefits technology space.
  • Coordinate effectively with internal teams and external partners (clients, carriers) to ensure successful and timely project delivery.
  • Effectively manage a portfolio of 15-25 concurrent implementation projects at any given time, using advanced project management and client service skills.
  • Provide ongoing support and maintenance for EDI integrations, ensuring long-term system stability.
  • Monitor and optimize EDI processes for efficiency and performance, seeking continuous improvement opportunities.
  • Stay up-to-date on industry trends and best practices in EDI, API integrations, and benefit administration, applying new knowledge to enhance our services.
  • Act as a key technical liaison, clearly communicating complex technical concepts to non-technical stakeholders.
  • Build genuine, trusted relationships with client stakeholders, brokers, and carrier partners that reflect a high standard of client care.
  • Anticipate client needs and go beyond baseline expectations to deliver a best-in-class implementation experience.
  • Serve as a steady, reliable presence for clients throughout their project, reinforcing confidence in Self Bill Pro at every touchpoint.
  • Provide clients with clear, timely, and specific communication on project status throughout each implementation.
Qualifications:
  • 2+ years of experience in EDI and/or API implementation and support, preferably within the benefits administration industry.
  • 4+ years managing a portfolio of concurrent projects with both internal and external stakeholders.
  • Strong customer service orientation with a proactive approach to owning and resolving client issues.
  • Understanding of fixed-width file formats and the LDEx XML file format.
  • Familiarity with common benefit administration platforms (e.g., ADP Workforce Now, Workday, bswift) and/or insurance carrier systems is a plus.
  • Experience with, or a strong interest in learning, data mapping and transformation tools. A comfort with, or interest in, analyzing and manipulating data, particularly using Microsoft Excel, is essential.
  • Excellent communication, interpersonal, and problem-solving skills, both written and verbal.
  • Ability to manage multiple tasks and projects simultaneously and meet deadlines in a dynamic environment.
  • Strong analytical abilities to diagnose issues and develop effective solutions.
  • A genuine passion for client service, with a track record of building strong, lasting client relationships.
  • Strong track record of clear, confident communication with clients, particularly around project timelines and status.
    Why Join Self Bill Pro:
    At Self Bill Pro, you'll join a collaborative and ambitious team dedicated to transforming outdated processes through smart, scalable technology. If you are a highly motivated individual with a passion for technology and a desire to make a difference in the employee benefits landscape, we encourage you to apply!