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Process Implementation Manager Jobs in Howell, MI

Miracle software system

Sr. RPA Developer

Novi, MI

$51.25 - $67.75/hr

We have been in business for the last 20 years specializing on SAP Implementations, SOA / EAI / B2B ... Management, Machine to Machine (M2M) Communications, Internet of Things(IOT), Cloud Integration or ...

Miracle software system

Sr. RPA Developer

Novi, MI · On-site

$51.25 - $67.75/hr

We have been in business for the last 20 years specializing on SAP Implementations, SOA / EAI / B2B ... Management, Machine to Machine (M2M) Communications, Internet of Things(IOT), Cloud Integration or ...

Alkegen

Project Manager

Novi, MI · On-site

Project Management ... Lead cross-functional teams to implement capital projects and process improvement initiatives.

Stem Xpert

EHR Project Manager

Plymouth, MI

... implement all project technical components in conjunction with changes to business processes Demonstrate previous project management experience in EHR implementations, preferably with Siemens Soarian ...

Learning Care Group

Manager, Talent Programs

Novi, MI · On-site

Lead or contribute to enterprise talent initiatives, including project planning, stakeholder engagement, implementation support, process redesign, and change management activities. * Research ...

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Process Implementation Manager information

See Howell, MI salary details

$36.5K

$96.9K

$157.2K

How much do process implementation manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for process implementation manager in Howell, MI is $96,870.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,700.00 and $113,200.00 per year, depending on experience, location, and employer.

What is a process implementation manager?

Process Implementation Managers are professionals responsible for overseeing the introduction and integration of new processes or improvements within an organization. They analyze existing workflows, identify areas for enhancement, and coordinate with cross-functional teams to ensure smooth implementation. Their role often involves project management, change management, and ongoing monitoring to ensure that new processes deliver the expected results. By streamlining operations and fostering efficiency, they help organizations achieve their strategic goals.

What are some common challenges faced by process implementation managers when introducing new processes, and how can they be effectively addressed?

Process Implementation Managers often encounter resistance to change from team members who are accustomed to existing workflows. Overcoming this challenge requires clear communication about the benefits of the new processes, involving stakeholders early in the planning phase, and providing thorough training. Additionally, unexpected technical or operational obstacles may arise, so flexibility and problem-solving skills are crucial. Regular feedback sessions and monitoring progress help ensure that any issues are promptly addressed, leading to smoother adoption and long-term success.

What are the key skills and qualifications needed to thrive as a process implementation manager, and why are they important?

To thrive as a Process Implementation Manager, you need expertise in process analysis, project management, and continuous improvement methodologies, often supported by a bachelor's degree in business or engineering. Familiarity with Lean, Six Sigma, workflow automation tools, and project management software like MS Project or Asana is typically required. Strong communication, leadership, and change management skills help drive adoption and collaboration across teams. These skills ensure successful implementation of process improvements that enhance efficiency and achieve organizational goals.

What is the difference between Process Implementation Manager vs Business Analyst?

AspectProcess Implementation ManagerBusiness Analyst
Primary FocusOverseeing the deployment of new processes and ensuring operational efficiencyAnalyzing business needs and recommending solutions
Required SkillsProject management, process optimization, change managementRequirements gathering, data analysis, stakeholder communication
Work EnvironmentProject teams, operations departments, cross-functional collaborationBusiness units, IT teams, client interactions
CertificationsLean, Six Sigma, PMP often preferredCBAP, PMI-PBA, relevant analytical certifications

While both roles involve improving organizational efficiency, the Process Implementation Manager primarily focuses on executing and managing process deployments, whereas the Business Analyst concentrates on analyzing business needs and proposing solutions. The roles often collaborate but serve different stages of process and project development.

What job categories do people searching Process Implementation Manager jobs in Howell, MI look for?

The top searched job categories for Process Implementation Manager jobs in Howell, MI are:

What cities near Howell, MI are hiring for Process Implementation Manager jobs?

Cities near Howell, MI with the most Process Implementation Manager job openings:

Process Implementation Manager jobs near you
Infographic showing various Process Implementation Manager job openings in Howell, MI as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 22% Part Time, 2% Contract, and 6% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $96,870 per year, or $46.6 per hour.

Client Systems & Process Specialist

Ambs Call Center

Jackson, MI • On-site

$61K - $72K/yr

Full-time

Re-posted 24 days ago

Job description

Client Integration & Solutions Engineer
About the Position
Ambs Call Center, the nation's top-rated answering service provider, is seeking a technically skilled and service-driven Client Integration & Solutions Engineer. In this dynamic role, you'll play a pivotal part in delivering seamless, customized client solutions, and integrations that enhance our customers' experience. It bridges client-facing needs with backend automation and technology infrastructure.
Join a fast-paced, collaborative team with a 24/7 commitment to helping businesses across the U.S. never miss an important call. If you're tech-savvy, customer-focused, and excited about bridging systems and service-this role is for you.
Primary Responsibilities
  • Develop, configure, and launch new live answering service accounts in Startel Software and any other related software, following standardized processes approved by Ambs Call Center.
  • Build, train, and refine client AI Agents based on customer needs.
  • Collaborate with the operations and sales teams to ensure account programming aligns with customer needs and company protocols.
  • Implement updates, modifications, and improvements to existing accounts, ensuring all changes are documented and communicated effectively.
  • Develop and maintain internal statistical reports detailing call volumes, agent performance metrics, and other relevant operational data.
  • Assist in investigating client complaints related to account configurations, analyzing root causes, and recommending process improvements for efficiency and effectiveness.
  • Conduct system testing and validation post-implementation to ensure functionality and compliance with client specifications.
  • Troubleshoot programming issues, working closely with Technical and Operations teams to resolve errors and inconsistencies.
  • Leverage AI-powered tools (e.g., AI scripting, intelligent routing, or analytics) to optimize call flow logic, agent scripting, or reporting automation.
  • Build and maintain Zapier workflows to connect Startel with third-party CRMs, help desks, or analytics tools.
  • Develop custom integrations using APIs to enhance client automation and data syncing capabilities.
  • Create and maintain internal knowledge base articles and client onboarding templates to streamline repeatable processes.

Expected Key Performance Indicators (KPIs)
  • Response Time: Acknowledge programming change requests within 1 business day.
  • Quality Assurance: ≤2 monthly complaints related to onboarding/programming issues.
  • System Efficiency: Continuously optimize account setups to improve call handling time and minimize inefficiencies.
  • Documentation Compliance: Maintain thorough and updated documentation for all programming activities.

Qualifications & Skills Required
  • Technical Proficiency: Experience working with APIs, JSON, and Zapier.
  • Analytical Skills: Ability to interpret data and identify trends.
  • Attention to Detail: High level of accuracy in programming accounts and troubleshooting potential issues.
  • Problem-Solving Ability: Strong critical thinking skills to identify and resolve system-related problems efficiently.
  • Communication Skills: Effective verbal and written communication for interacting with internal teams and clients.
  • Time Management: Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.
  • Collaboration: Works well within a team environment while also being able to work independently.
  • Adaptability: Ability to quickly learn new systems, tools, and processes as they evolve.

Additional Qualifications
  • 2-3 years' work experience.
  • Proven experience working independently.
  • Thrives in structured environments using best practices.
  • Strong problem-solving skills and a proactive mindset.
  • A willingness to be flexible and available to support 24/7 operations when needed.
  • Preferred: Experience with Startel Software, Coding experience, Proficiency with SQL queries.

Work Environment
In-office at Ambs Call Center's Jackson, MI or Tampa, FL locations. Collaborative, fast-paced, and improvement-oriented culture. Opportunities for professional growth and cross-functional learning.

Apply