This role will ensure all customers have a clear understanding of the migration process and help ... Mobility, #Mobility, #Onboarding #Implementation #SaaS, #ImplementationManager, #ProjectManager, ...
This role will ensure all customers have a clear understanding of the migration process and help ... Mobility, #Mobility, #Onboarding #Implementation #SaaS, #ImplementationManager, #ProjectManager, ...
Implementation Manager
Holmdel, NJ · On-site
$100K/yr
This role will ensure all customers have a clear understanding of the migration process and help ... Mobility, #Mobility, #Onboarding #Implementation #SaaS, #ImplementationManager, #ProjectManager, ...
Implementation Manager
Holmdel, NJ · On-site
$100K/yr
This role will ensure all customers have a clear understanding of the migration process and help ... Mobility, #Mobility, #Onboarding #Implementation #SaaS, #ImplementationManager, #ProjectManager, ...
This role will ensure all customers have a clear understanding of the migration process and help ... Mobility, #Mobility, #Onboarding #Implementation #SaaS, #ImplementationManager, #ProjectManager, ...
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This role will ensure all customers have a clear understanding of the migration process and help ... Mobility, #Mobility, #Onboarding #Implementation #SaaS, #ImplementationManager, #ProjectManager, ...
SaaS Implementation Manager
Millburn, NJ · On-site
Analyze and Understand Business Processes : * Prepare, lead, and follow up on customer workshops to ... Manage up to two active implementation projects at any given time, balancing competing priorities ...
SaaS Implementation Manager
Millburn, NJ · On-site
Analyze and Understand Business Processes : * Prepare, lead, and follow up on customer workshops to ... Manage up to two active implementation projects at any given time, balancing competing priorities ...
Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous ... As a senior implementation leader, you will shape how FinTech's onboard, integrate, and go live at ...
Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous ... As a senior implementation leader, you will shape how FinTech's onboard, integrate, and go live at ...
Sign off on ERP process design and approach. Verify and suggest changes to requirement gathering ... Facilitate and guide process change management into a steady state. Establish change controls.
Sign off on ERP process design and approach. Verify and suggest changes to requirement gathering ... Facilitate and guide process change management into a steady state. Establish change controls.
Bringing considerable billing management expertise to help design, develop and implement subscription billing solutions to transform client's billing processes. * Interacting daily with key business ...
Bringing considerable billing management expertise to help design, develop and implement subscription billing solutions to transform client's billing processes. * Interacting daily with key business ...
Helping clients streamline operations, automate tasks, and improve processes in their finance ... Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ...
Helping clients streamline operations, automate tasks, and improve processes in their finance ... Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ...
Implementation Program Manager
Newark, NJ · On-site
The Implementation Program Manager for SPHEREboard is responsible for driving the successful ... Drive standardization of processes and templates across projects for consistency and efficiency. 2. ...
Quick apply
Implementation Program Manager
Newark, NJ · On-site
The Implementation Program Manager for SPHEREboard is responsible for driving the successful ... Drive standardization of processes and templates across projects for consistency and efficiency. 2. ...
Helping clients streamline operations, automate tasks, and improve processes in their finance ... Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ...
Helping clients streamline operations, automate tasks, and improve processes in their finance ... Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ...
Implementation Program Manager
Newark, NJ · On-site
The Implementation Program Manager for SPHEREboard is responsible for driving the successful ... Drive standardization of processes and templates across projects for consistency and efficiency. 2. ...
Implementation Program Manager
Newark, NJ · On-site
The Implementation Program Manager for SPHEREboard is responsible for driving the successful ... Drive standardization of processes and templates across projects for consistency and efficiency. 2. ...
We are seeking aProject Implementation Manager with experience of this domain gained ... IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for ...
We are seeking aProject Implementation Manager with experience of this domain gained ... IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for ...
Working closely with the Implementation Manager, project stakeholders, and customer IT/security ... Adherence to internal processes, documentation, and quality standards. About Sphere:SPHERE is a ...
Quick apply
Working closely with the Implementation Manager, project stakeholders, and customer IT/security ... Adherence to internal processes, documentation, and quality standards. About Sphere:SPHERE is a ...
Engage in process flow and material handling design activities to meet or exceed capacity ... Proven success in managing large-scale material handling system implementations * Experience in off ...
Engage in process flow and material handling design activities to meet or exceed capacity ... Proven success in managing large-scale material handling system implementations * Experience in off ...
Working closely with the Implementation Manager, project stakeholders, and customer IT/security ... Adherence to internal processes, documentation, and quality standards. About Sphere: SPHERE is a ...
Working closely with the Implementation Manager, project stakeholders, and customer IT/security ... Adherence to internal processes, documentation, and quality standards. About Sphere: SPHERE is a ...
Project Implementation Manager, Patient Support Services
Parsippany, NJ · On-site
$76K - $190K/yr
We are seeking aProject Implementation Manager with experience of this domain gained ... IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for ...
Project Implementation Manager, Patient Support Services
Parsippany, NJ · On-site
$76K - $190K/yr
We are seeking aProject Implementation Manager with experience of this domain gained ... IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for ...
Engage in process flow and material handling design activities to meet or exceed capacity ... Proven success in managing large-scale material handling system implementations * Experience in off ...
Engage in process flow and material handling design activities to meet or exceed capacity ... Proven success in managing large-scale material handling system implementations * Experience in off ...
At least 8 years of experience in pricing technology, commercial systems, or CPQ implementations ... processes. * Experience leading complex cross-functional programs and managing vendor/system ...
At least 8 years of experience in pricing technology, commercial systems, or CPQ implementations ... processes. * Experience leading complex cross-functional programs and managing vendor/system ...
Implementations Lead- Hybrid
Newark, NJ · Hybrid
$90K - $100K/yr
Ensure implementation of accurate event capture, election management, entitlement processing, announcement handling, and reconciliation processes. * Validate client-specific requirements for event ...
Implementations Lead- Hybrid
Newark, NJ · Hybrid
$90K - $100K/yr
Ensure implementation of accurate event capture, election management, entitlement processing, announcement handling, and reconciliation processes. * Validate client-specific requirements for event ...
Implementations Lead- Hybrid
Newark, NJ · On-site
$90K - $100K/yr
Ensure implementation of accurate event capture, election management, entitlement processing, announcement handling, and reconciliation processes. * Validate client-specific requirements for event ...
Implementations Lead- Hybrid
Newark, NJ · On-site
$90K - $100K/yr
Ensure implementation of accurate event capture, election management, entitlement processing, announcement handling, and reconciliation processes. * Validate client-specific requirements for event ...
Process Implementation Manager information
What are some common challenges faced by Process Implementation Managers when introducing new processes, and how can they be effectively addressed?
What are Process Implementation Managers?
What are the key skills and qualifications needed to thrive as a Process Implementation Manager, and why are they important?
What is the difference between Process Implementation Manager vs Business Analyst?
| Aspect | Process Implementation Manager | Business Analyst |
|---|---|---|
| Primary Focus | Overseeing the deployment of new processes and ensuring operational efficiency | Analyzing business needs and recommending solutions |
| Required Skills | Project management, process optimization, change management | Requirements gathering, data analysis, stakeholder communication |
| Work Environment | Project teams, operations departments, cross-functional collaboration | Business units, IT teams, client interactions |
| Certifications | Lean, Six Sigma, PMP often preferred | CBAP, PMI-PBA, relevant analytical certifications |
While both roles involve improving organizational efficiency, the Process Implementation Manager primarily focuses on executing and managing process deployments, whereas the Business Analyst concentrates on analyzing business needs and proposing solutions. The roles often collaborate but serve different stages of process and project development.
Job description
MetTel is looking for an Onboarding Manager to join their operations team in Holmdel, New Jersey! Â
Onboarding is a critical function that drives customer success and migrations, by providing a world class experience to every client. This role will ensure all customers have a clear understanding of the migration process and help prepare the client for the transition. They will be responsible for getting the steady state built to drive revenue and customer satisfaction.Â
ROLES AND RESPONSIBILITIES:
- Proactively manage initial account setup to drive ease of doing business with MetTel
- Operational director of all internal teams involved in the setup of the client, and process improvements overall
- Assist with driving migration success and continuously highlighting the value of the partnership
- Point of escalation for customer and internal advocate
- Responsible for explaining and implementing contract and purchased services
- Key resource for initial customer portal setup and training for adoption
- Ensure client delivery of key reports and deliverables to prepare New Client Services
- Schedules kickoff call and prepares customer for transition
DESIRED QUALIFICATIONS:
- Excellent verbal and written communication skills
- Ability to stay organized and provide a consistent customer experience
- Customer focused, with self-sufficient problem solving skills
- Strong interpersonal skills and the ability to build relationships both internally and externally
- Exceptional time management and multitasking ability, despite a high volume of assigned projects with competing timelines
- Ability to interface comfortably with senior executives and all levels within an organization
- Telecommunications experience is a plus, but not required
*The salary range reflected is a good faith estimate of base pay for the primary location of the position. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay for this position is up to $100,000 annually. Pay varies by work location and may also depend on job -related knowledge, skills, experience and abilities of the successful candidate. Your recruiter can share more about the specific salary range for the job location during the hiring process.
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About MetTel
Sourced by ZipRecruiter
Industry
Telecommunications
Company size
501 - 1,000 Employees
Headquarters location
New York, NY, US
Year founded
1996