Process Excellence Manager Jobs in Boston, MA (NOW HIRING)

Our Center for Process Excellence team is on a mission to improve business outcomes and employee experiences by driving step-change improvements in critical enterprise processes, and the technology and analytics supporting these.

As a core member of our Innovation Excellence team, the Principal Business Process Analyst (Product Lifecycle Management) will serve as a key liaison between business stakeholders, IT teams, and system integrators to ensure alignment and successful delivery of PLM capabilities. This role focuses on designing, optimizing, and supporting PLM processes within the S/4HANA ERP environment, with support for future state PLM initiatives. The analyst ensures high-quality design decisions, drives cross-functional coordination, and supports successful deployment of PLM capabilities. 

Business Alignment & Leadership 

• Act as the PLM business lead for workstream decisions and cross-functional alignment for S/4 HANA enterprise deployment 

• Coordinate with IT and system integrators to ensure feasibility and solution consistency. 

• Responsible for boundary applications that integrate our PLM platform to our SAP S4 ERP platform 

• Lead PLM business process testing and validation to ensure robustness of solutions. Analyze current processes and customizations to support future-state design. 

Project Management 

• Manage assigned PLM-related projects or subprojects, ensuring delivery of scope, timeline, and milestones in alignment with the broader S/4HANA program. 

• Facilitate project meetings, track action items, monitor progress, and drive timely issue resolution. 

• Ensure alignment of project deliverables with PLM roadmap, enterprise design standards, and future-state process requirements. 

• Support vendor coordination and ensure deliverables meet quality expectations and integration requirements. 

 Testing & Quality Assurance 

• Coordinate testing resources, oversee unit testing and readiness, including test reviews, scripts, and defect tracking. 

• Support Integrated test cycles and user acceptance tests, cutover and hyper care activities. 

• Prepare for future releases 

Cross-Functional Collaboration 

• Work across multiple workstreams to ensure end-to-end process alignment. 

• Coordinate activities across boundary systems tied to PLM. 

Change Management & Adoption 

• Support training, communication, and organizational readiness activities. 

• Champion new processes and capture business feedback                                                                     

Qualifications 

• Bachelor's degree in Engineering, Information Systems, or related field. 

• 5+ years as a Business Analyst or PLM Functional Analyst, ideally with S/4HANA experience.  

• Experience with PLM platforms (e.g., Teamcenter, Windchill). 

• Strong understanding of PLM processes. 

• Skilled in Agile delivery, JIRA, testing cycles, and cross-functional coordination. 

• Strong communication, facilitation, and problem-solving skills. 
• Deep domain expertise of Product Life Cycle Management in Life Sciences industry                        #LI-Hybrid

Waters Corporation (NYSE:WAT) is a global leader in life sciences and diagnostics, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, our innovative portfolio harnesses deep scientific expertise across chemistry, physics, and biology. We collaborate with customers around the world to advance the release of effective, high-quality medicines, ensure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combating antibiotic resistance. Through a shared culture of relentless innovation, our passionate team of ~16,000 colleagues turn scientific challenges into breakthroughs that improve lives worldwide. 

Diversity and inclusion are fundamental to our core values at Waters Corporation. It benefits our employees, our products, our customers and our community. Waters complies with all applicable federal, state, and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status, or any other characteristic protected by law. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. All hiring decisions are based solely on qualifications, merit, and business needs at the time.