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Import Manager Jobs in Boston, MA (NOW HIRING)

JAS

Import Operations Specialist

Boston, MA

Coordinate and manage the full lifecycle of air and ocean import shipments from origin through final delivery. * Prepare, review, and process import documentation, including commercial invoices ...

JAS

Import Operations Specialist

Boston, MA · On-site

Coordinate and manage the full lifecycle of air and ocean import shipments from origin through final delivery. * Prepare, review, and process import documentation, including commercial invoices ...

Waters Corporation

Import/Export Analyst

Franklin, MA · On-site

Manage appropriate import documentation including customs declarations, invoices, licenses, Partner Government Agency documentation, Mill Certificates, etc. * Audit shipping documentation generated ...

Waters Corporation

Import/Export Analyst

Franklin, MA · On-site

Manage appropriate import documentation including customs declarations, invoices, licenses, Partner Government Agency documentation, Mill Certificates, etc. * Audit shipping documentation generated ...

Raytheon

Manager, Global Trade (Remote)

Boston, MA · Remote

Develop export and import strategies for the vetting of international suppliers, PO issuance, and ... Manage day-to-day execution of agreements and licenses, ensuring compliance for all activities ...

OSI Systems, Inc

Trade Compliance Manager

Billerica, MA · On-site

$130K - $135K/yr

Manage approved authorizations via OCR software to ensure compliance with recordkeeping ... Review and approve the export / import of goods, provide support in the movement of goods and seek ...

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All JobsImport JobsImport Manager JobsImport Manager Jobs in Boston, MA

Import Manager information

See Boston, MA salary details

$26.6K

$76K

$113K

How much do import manager jobs pay per year?

As of Jul 30, 2026, the average yearly pay for import manager in Boston, MA is $75,958.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,200.00 and $92,300.00 per year, depending on experience, location, and employer.

What is the difference between Import Manager vs Customs Coordinator?

AspectImport ManagerCustoms Coordinator
CredentialsRelevant certifications like CITT or FMCCustoms broker license or certification often required
Work EnvironmentOversees entire import operations, manages teamsFocuses on customs clearance and compliance
Industry UsageUsed in logistics, supply chain, and import/export companiesCommon in customs brokerage firms and freight forwarders

While both roles are involved in import processes, the Import Manager oversees the entire import operation, including strategy and team management, whereas the Customs Coordinator specializes in customs clearance and compliance procedures.

What are Import Managers?

Import Managers are professionals responsible for overseeing and coordinating the process of bringing goods and materials from international suppliers into a country. Their duties include ensuring compliance with import regulations, managing documentation, negotiating with vendors, and collaborating with customs authorities. They play a critical role in optimizing supply chain operations, minimizing costs, and ensuring timely delivery of imported goods. Import Managers often work in industries such as manufacturing, retail, and logistics where global sourcing is essential.

What are the key skills and qualifications needed to thrive as an Import Manager, and why are they important?

To thrive as an Import Manager, you need expertise in international trade regulations, supply chain management, and logistics, typically supported by a bachelor’s degree in business, logistics, or a related field. Familiarity with customs management software, ERP systems, and certifications like Certified Customs Specialist (CCS) are highly valuable. Strong negotiation, problem-solving, and communication skills help build relationships with vendors and ensure smooth operations. These competencies are crucial for ensuring compliance, minimizing costs, and maintaining efficient import processes in a global business environment.

What are some common challenges Import Managers face when coordinating international shipments?

Import Managers often encounter challenges such as navigating complex customs regulations, managing documentation accuracy, and dealing with unexpected shipping delays. These professionals regularly collaborate with suppliers, freight forwarders, and customs brokers to ensure goods arrive on time and in compliance with legal requirements. Developing strong problem-solving skills and staying updated on changing international trade laws are crucial for success in this role.
What are the most commonly searched types of Import jobs in Boston, MA? The most popular types of Import jobs in Boston, MA are:
What are popular job titles related to Import Manager jobs in Boston, MA? For Import Manager jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Import Manager jobs in Boston, MA look for? The top searched job categories for Import Manager jobs in Boston, MA are:
What cities near Boston, MA are hiring for Import Manager jobs? Cities near Boston, MA with the most Import Manager job openings:
Import Manager jobs near you
Infographic showing various Import Manager job openings in Boston, MA as of July 2026, with employment types broken down into 83% Full Time, and 17% Contract. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $75,958 per year, or $36.5 per hour.

Import Operations Specialist

JAS

Boston, MA

Full-time

Medical, Dental, Vision, Retirement

Posted 16 days ago

Job description

JAS is an international, non-asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services.

The Import Operations Specialist is responsible for coordinating and managing air and ocean import shipments while supporting customs brokerage activities and customs entry processing. This role ensures the timely movement and clearance of freight, compliance with U.S. Customs and Border Protection (CBP) regulations, and delivery of exceptional customer service. The Import Operations Specialist serves as a key liaison between customers, carriers, government agencies, overseas offices, and internal teams to ensure efficient and compliant import operations. This position requires strong operational knowledge, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
Essential Functions
  • Coordinate and manage the full lifecycle of air and ocean import shipments from origin through final delivery.
  • Prepare, review, and process import documentation, including commercial invoices, packing lists, bills of lading, arrival notices, and customs-related documents.
  • As needed, process customs entries, ensuring all required documentation and data are accurate, complete, and submitted timely.
  • Review entry details, classifications, valuation information, and compliance requirements to ensure adherence to CBP and other government agency regulations.
  • Communicate with customers regarding shipment status, delays, customs clearance requirements, and delivery updates.
  • Dispatch freight for delivery and maintain communication with transportation providers to ensure timely movement of cargo.
  • Investigate, resolve, and communicate operational, customs, or clearance issues with customers, carriers, CBP, and internal stakeholders.
  • Work directly with U.S. Customs and Border Protection (CBP) and other government agencies as needed to facilitate cargo clearance.
  • Review customer accounts, customs bonds, billing requirements, audit instructions, and credit information to ensure compliance with company and regulatory standards.
  • Process customer billing, job costing, accruals, and vendor payables in accordance with company procedures.
  • Reconcile billing discrepancies and resolve payable issues by working with vendors, carriers, customers, and overseas offices.
  • Support audits, compliance initiatives, and documentation updates, including participation in ISO and internal quality audits.
  • Promote compliance with company policies, customs regulations, and operational procedures.
  • Provide responsive customer service and develop strong working relationships with customers and internal teams.
  • Cross-train within the department and provide backup support for team members as required.
  • Escalate operational, compliance, or service issues to management when necessary.
  • Perform additional duties and projects as assigned.
Supervisory Responsibilities
  • None.
Qualifications
  • Minimum 3 years of experience in import operations, customs entry processing, customs brokerage, freight forwarding, or a combination of education and related experience.
  • Working knowledge of air and ocean import processes and U.S. import regulations.
  • Strong understanding of customs entry processing, classification principles, CBP requirements, and government agency regulations.
  • Experience working with CBP and Other Government Agencies (OGA) preferred.
  • Excellent analytical, organizational, and problem-solving skills.
  • Strong verbal and written communication skills.
  • Detail-oriented with the ability to manage multiple priorities and meet deadlines.
  • Ability to work effectively both independently and within a team environment.
  • Strong computer skills, including Microsoft Office Suite applications.
Education and Experience
  • High School Diploma or GED required.
  • Three or more years of experience in import operations, customs brokerage, customs entry processing, or freight forwarding.
  • Experience handling the full lifecycle of import shipments (air and/or ocean).
  • Experience working in CargoWise One (C1) preferred.
  • Knowledge of Importer Security Filing (ISF), Incoterms, and U.S. Customs regulations preferred.
  • Experience with financial and reporting systems such as SAP, Cognos, or similar platforms preferred.
Environment

100% performed in a climate-controlled office environment under normal office conditions.

While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands and fingers, reach with arms and hands, and communicate effectively. The employee may frequently be required to stoop, kneel, crouch, and lift up to 25 pounds. The position requires the ability to work in a fluid, fast-paced environment.

Additional

Follow the Company HR Policy, the Code of Business Conduct, and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following safe work practices in all activities.

The responsibilities associated with this job may change in accordance with business needs. The incumbent may be required to perform additional and/or different duties from those outlined above.

The above declarations are not intended to be an all-inclusive list of duties and responsibilities, nor are they intended to be a listing of all skills and abilities required to perform the job. Rather, they are intended to describe the general nature of the position.

Management retains discretion to add or change duties of this position at any time.

ADDITIONAL:

The responsibilities associated with this job will change from time to time in accordance with the Company's business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above.

The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.

In accordance with Boston state law, we are committed to providing pay transparency to all job applicants. For this position, the hourly pay range is$28.84 - $33.65 / HR,depending on qualifications and experience. This range represents the full compensation potential for this role, and the specific compensation offered to the selected candidate will be based on factors such as skills, experience, and other relevant qualifications.In addition to base salary, JAS Forwarding offers a comprehensive benefits package, including dental, vision, and health insurance, 401(k), bonuses (depending on role) etc.

Management retains discretion to add or change duties of this position at any time.

JAS Forwarding (USA), Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.
Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.

NOTICE TO APPLICANTS
JAS USA IS A CUSTOMS BROKER, GOVERNED BY FEDERAL REGULATION. FEDERAL REGULATIONS PROVIDE THAT JAS MAY HAVE IT BROKERAGE LICENSE SUSPENDED OR REVOKED IF IT "KNOWINGLY EMPLOYED, OR CONTINUES TO EMPLOY, ANY PERSON WHO HAS BEEN CONVICTED OF A FELONY, WITHOUT WRITTEN APPROVAL OF THAT EMPLOYMENT FROM THE ASSISTANT COMMISSIONER." JAS WILL PERFORM A BACKGROUND CHECK TO DETERMINE IF YOU HAVE BEEN CONVICTED OF A FELONY AND IF SO, ABSENT SPECIAL CIRCUMSTANCES, YOU WILL NOT BE HIRED OR WILL BE TERMINATED IMMEDIATELY.

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