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Process Documentation Jobs in Virginia (NOW HIRING)

Instant Systems Inc

Process Engineer

Norfolk, VA · On-site

Maintain and update process documentation including SOPs, work instructions, and risk assessments. Ensure compliance with FDA, ISO 13485, and other applicable regulatory requirements. Train ...

Instant Systems Inc

Process Engineer

Norfolk, VA · On-site

Maintain and update process documentation including SOPs, work instructions, and risk assessments. * Ensure compliance with FDA, ISO 13485, and other applicable regulatory requirements. * Train ...

Instant Systems Inc

Process Engineer

Norfolk, VA · On-site

Maintain and update process documentation including SOPs, work instructions, and risk assessments. * Ensure compliance with FDA, ISO 13485, and other applicable regulatory requirements. * Train ...

jobr.pro

Business Process Analyst

Arlington, VA · On-site

$80 - $100/hr

Experience documenting and analyzing business processes and workflows * Strong analytical, organizational, and problem-solving skills * Experience developing reports, metrics, and process ...

CDIT LLC

Junior Business Process Analyst

Norfolk, VA · On-site

$25.75 - $34.25/hr

Position Summary The Junior Business Process Analyst supports the analysis, documentation, and improvement of organizational processes that support Navy maintenance and IT operations. This role ...

Australia-Employment

Process Engineer

Lynchburg, VA · On-site

$100 - $125/hr

Develop and maintain process documentation, setup sheets, troubleshooting guides, and standard work. * Support PFMEAs, control plans, capability studies, DOE, corrective actions, and process ...

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Process Documentation information

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How much do process documentation jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for process documentation in Virginia is $25.26, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $29.33 per hour, depending on experience, location, and employer.

What is a process documentation?

A Process Documentation job involves creating, organizing, and maintaining detailed records of business processes, workflows, and procedures. Professionals in this role ensure that processes are clearly documented for consistency, training, and efficiency improvements. They work closely with teams to gather information, standardize workflows, and update documents as needed. This role is essential for process optimization, regulatory compliance, and knowledge management within an organization.

What does a process documentation professional do?

As a Process Documentation specialist, your day-to-day tasks often include interviewing subject matter experts, mapping out workflows, drafting and updating process documents, and reviewing materials for clarity and accuracy. You will collaborate closely with different departments to ensure all processes are properly documented and reflect current practices. Additionally, you may be responsible for maintaining document repositories, implementing changes based on feedback, and helping train team members on new or updated procedures. This role is crucial in supporting organizational efficiency and compliance.

What are the key skills and qualifications needed for process documentation?

To thrive in Process Documentation, you need excellent written communication, analytical skills, and attention to detail, often backed by a background in business, operations, or process improvement. Familiarity with documentation tools like Microsoft Visio, Lucidchart, Confluence, and experience with process mapping or Six Sigma certification are typically required. Strong organizational, interpersonal, and collaboration skills help you work effectively with various stakeholders and subject matter experts. These capabilities ensure you can create clear, accurate process documents that drive efficiency and consistency across the organization.

What does a process documentation specialist do?

A process documentation specialist creates detailed records of business processes, procedures, and workflows to ensure clarity and consistency. They often use tools like flowcharts and documentation software, and their work helps improve operational efficiency and training. Strong writing skills and attention to detail are essential for this role.

What is the role of process documentation?

Process documentation involves creating detailed records of workflows, procedures, and operational steps to ensure consistency, clarity, and efficiency in tasks. For process documentation roles, skills in technical writing, process analysis, and familiarity with tools like flowcharts or documentation software are essential to accurately capture and communicate processes.

What are popular job titles related to Process Documentation jobs in Virginia?

For Process Documentation jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Process Documentation jobs in Virginia look for?

The top searched job categories for Process Documentation jobs in Virginia are:

Process Documentation jobs near you
Infographic showing various Process Documentation job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 3% Contract, and 1% Nights. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $52,532 per year, or $25.3 per hour.

Manager, Process Management (Network Documentation)

Richmond, VA • On-site

Capital One National Association
See more jobs at Capital One National Associationexternal

$125 - $150/hr

Other

Posted 7 days ago

Job description

Manager, Process Management (Network Documentation)

Overview:

At Capital One, Process Management is a critical driver of our digital transformation and enterprise scale. It’s a forward-thinking discipline focused on eliminating operational friction, optimizing complex systems, and elevating execution to an art form. We empower our Process Managers to challenge legacy ways of working, integrate cutting-edge tools, and build resilient, scalable workflows that propel our teams—and our business—forward. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. As a Manager of Process Management on our Transaction Processing Network Documentation team, you will deliver flawlessly executed processes that improve business efficiency and drive results. Our team bridges technical teams, stakeholders, and users to ensure products are well documented, efficient, and fully supported.

In this role, you will serve as a custodian of knowledge, blending technical writing, business analysis, subject matter expertise, and process management. You will be an integral part of our documentation strategy, guiding the evolution from legacy ecosystems to modernized, streamlined workflows. Serving as a subject matter expert (SME) and primary point of contact for documentation impact initiatives, you will execute documentation enhancements, integrate cutting-edge tools (including AI and automation), and ensure continuous audit readiness.

General Responsibilities:

  • Content Management & Technical Writing
    • Author, maintain, and publish high-quality technical specifications, supplemental guides, and user-friendly documentation for both technical and non-technical audiences.
    • Serve as a Subject Matter Expert (SME) for the products and services covered in the documentation, ensuring technical accuracy, clarity, and integrity for consumers.
  • Process Optimization & AI Automation
    • Analyze stakeholder requirements, perform gap analyses, and redesign cross-functional workflows to improve documentation clarity, usability, and speed-to-market.
    • Drive continuous process improvement by identifying opportunities for workflow automation and AI integration throughout the documentation lifecycle.
  • Governance, Compliance & Risk Management
    • Partner with Global Product Network stakeholders to manage document lifecycles, including version control, structured review cycles, and strict adherence to Enterprise/GPN risk standards.
    • Maintain a "well-managed" documentation ecosystem, reducing operational risk and ensuring continuous audit readiness.
  • Stakeholder Management & Influence
    • Engage and influence internal/external stakeholders, technical leads, and senior leadership through clear written and verbal communication.
    • Lead by example—utilizing influence and collaborative partnerships to bring cross-functional teams together to deliver impactful results.
  • Mentorship & Team Enablement
    • Lead knowledge-sharing sessions and contribute to team standard operating procedures, desk procedures, and best practices.

Basic Qualifications:

  • Bachelor’s Degree or Military experience
  • At least 2 years of experience in Process Management
  • At least 2 years of experience working in a cross-functional environment managing stakeholder expectations
  • At least 1 year of hands-on experience using technical formatting, authoring, or publishing tools

Preferred Qualifications:

  • Master’s Degree in Business Management, Process Management, Project Management, Risk Management, Communications, Computer Science, or Information Systems x
  • Lean, Six Sigma, BPM, or Agile certification
  • 5+ years of experience in Process Management or Project Management
  • Experience working in the Financial Services, FinTech, or Payment Network industry
  • Experience working in an Agile environment and leveraging modern documentation framework workflows

McLean, VA: $134,400 - $153,300 for Manager, Process Management

Richmond, VA: $122,100 - $139,400 for Manager, Process Management

Riverwoods, IL: $122,100 - $139,400 for Manager, Process Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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