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Process Director Jobs in New York (NOW HIRING)

Oscar Health

Director, Process Improvement

New York, NY · Hybrid

$180K - $236K/yr

We're hiring a Director, Process Improvement to join our Insurance Operations. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on ...

Oscar Health

Director, Process Improvement

New York, NY · On-site

$180K - $236K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We're hiring a Director, Process Improvement to join our Insurance Operations. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on ...

Amplify

Director, Business Process

Brooklyn, NY · On-site

We are looking for a process design leader who can architect a lightweight, collaboratively-built operating playbook for a complex Product organization. The bar is high in two directions at once ...

Med-Metrix

Senior Director, RPA

Parsippany, NJ · On-site

Job Purpose The Senior Director of Robotic Process Automation is responsible for leading and scaling the organization's RPA center of excellence within a healthcare and life sciences environment.

Coptic Orphans Support Assn

Finance Director

New Brunswick, NJ · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Oversee budgeting, forecasting, and long-term financial planning processes across all operations ... Direct the preparation and consolidation of financial statements across all country offices. * Lead ...

Coptic Orphans

Finance Director

New Brunswick, NJ · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Oversee budgeting, forecasting, and long-term financial planning processes across all operations ... Direct the preparation and consolidation of financial statements across all country offices. Lead ...

Coptic Orphans

Finance Director

New Brunswick, NJ · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Oversee budgeting, forecasting, and long-term financial planning processes across all operations ... Direct the preparation and consolidation of financial statements across all country offices. * Lead ...

Zelis

Director, P&C Project & Process Excellence

Morristown, NJ · On-site

$139 - $176.70/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

## Director, P&C Project & Process ExcellenceApplylocations: US NJ Morristown: US UT Cottonwood Heights: US MA Boston: US FL St. Petersburg: US MO St. Louis (Corp)time type: Full timeposted on: Posted ...

Zelis

Director, P&C Project & Process Excellence

Morristown, NJ · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Director applies structured process improvement methodologies to simplify work, eliminate friction, improve employee and manager experiences. We don't build processes, we build experiences. This ...

Zelis

Director, P&C Project & Process Excellence

Morristown, NJ · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Director applies structured process improvement methodologies to simplify work, eliminate friction, improve employee and manager experiences. We don't build processes, we build experiences. This ...

RWJBarnabas Health

Director - LOA Processing

Franklin Township, NJ · On-site

$121K - $171K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Director - LOA Processing Req #: 0000254274 Category: Human Resources Status: Full-Time Shift: Day Facility: RWJBarnabas Health Corporate Services Department: Employee Solution & Svc Ctr Pay Range ...

RWJBarnabas Health

Director - LOA Processing

Somerset, NJ · On-site

$121K - $171K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Director - LOA Processing Req #: 0000254274 Category: Human Resources Status: Full-Time Shift: Day Facility: RWJBarnabas Health Corporate Services Department: Employee Solution & Svc Ctr Pay Range ...

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Process Director information

What does a process director do?

A Process Director is responsible for overseeing and optimizing an organization's business processes to improve efficiency, reduce costs, and ensure quality outcomes. They analyze existing workflows, implement best practices, and coordinate cross-functional teams to drive operational excellence. Process Directors also monitor key performance indicators, manage change initiatives, and ensure compliance with industry standards. Their ultimate goal is to align processes with the organization's strategic objectives and foster continuous improvement.

How does a process director typically collaborate with cross-functional teams to drive process improvements?

A Process Director frequently works alongside teams from operations, IT, finance, and human resources to analyze workflows and identify opportunities for efficiency gains. This collaboration involves leading workshops, facilitating discussions, and ensuring all stakeholders are aligned on process goals and metrics. Process Directors often act as change agents, helping departments adopt new procedures and technologies while managing resistance and fostering a culture of continuous improvement. Regular communication and reporting keep all teams informed and engaged throughout each project phase.

What are the key skills and qualifications needed to thrive as a process director, and why are they important?

To thrive as a Process Director, you need deep expertise in process improvement methodologies, project management, and strategic planning, often supported by a relevant degree and certifications like Lean Six Sigma or PMP. Familiarity with process mapping tools, workflow automation software, and data analytics platforms is typically required. Exceptional leadership, communication, and change management skills help drive cross-functional collaboration and organizational buy-in. These skills are essential for optimizing business processes, ensuring operational efficiency, and achieving long-term strategic goals.

What is the difference between Process Director vs Process Manager?

AspectProcess DirectorProcess Manager
ResponsibilitiesOversees multiple process improvement initiatives, sets strategic goals, and aligns processes with organizational objectives.Manages day-to-day process operations, implements process improvements, and monitors performance metrics.
Required CredentialsBachelor's degree; often certifications like Six Sigma or Lean; leadership experience.Bachelor's degree; certifications like Six Sigma or Lean; operational experience.
Work EnvironmentStrategic planning, cross-department collaboration, executive interactions.Operational settings, team management, process documentation.
Industry UsageCommon in manufacturing, healthcare, and large corporations.Widely used across industries for process oversight and improvement.

The Process Director focuses on strategic oversight and aligning processes with organizational goals, while the Process Manager handles daily operations and implements process improvements. Both roles require similar credentials and certifications, but differ mainly in scope and level of responsibility.

What are the most commonly searched types of Process jobs in New York?

The most popular types of Process jobs in New York are:

What cities in New York are hiring for Process Director jobs?

Cities in New York with the most Process Director job openings:

Process Director jobs near you
Infographic showing various Process Director job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

Director, Process Improvement

Oscar Health

New York, NY • Hybrid

$180K - $236K/yr

Full-time

Re-posted 6 days ago

Oscar Health rating

6.9

Company rating: 6.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

257th of 308 rated insurance

Job description

Hi, we're Oscar. We're hiring a Director, Process Improvement to join our Insurance Operations.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role:

You will lead a team in implementing process improvement opportunities while ensuring we remain compliant and meet our contractual goals. You will develop and implement an operating plan for improving efficiency, scaling operations and ensuring the achievement of departmental performance metrics and goals. You will lead and execute key strategic initiatives that not only optimize workflows but also allow Oscar to stay competitive in the market.

You will report into the SVP, Insurance Operations.

Work Location: This position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid

Pay Transparency: The base pay for this role is: $180,504- $236,911 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, company equity grants, and annual performance bonuses.

Responsibilities:

  • Lead, coach and develop a high-performing team of managers and their reports
  • Provide structure and support for your team, allowing them to keep their focus on delivering key initiatives
  • Develop and continuously improve foundational processes
  • Ensure operational compliance with all relevant regulatory/ accreditation agencies and meets contractual requirements
  • Lead team to surface data, process, and technology issues through proactive identification, measurement, and monitoring of operations; partner cross functionally to develop end-to-end strategy that leverages these insights to scale
  • Manage, develop and maintain relationships cross-functionally to drive multi department collaboration to drive results for strategic initiatives
  • Own team vision and strategy including quarterly vital setting and multi-year roadmap
  • Other duties as assigned

Requirements:

  • Bachelor's Degree in related field or 4+ years of commensurate experience
  • 10+ years experience in healthcare strategy and operations, and or related field
  • 6+ years of leadership experience
  • 2+ years of experience in program management and/or process design or implementation

Bonus points:

  • Master's degree
  • Health Insurance, or Management Consulting experience with a focus on healthcare
  • Lean / Six Sigma experience
  • Financial modeling experience

Travel: 10%

This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here.

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.

Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts.

Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.

California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy.

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