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Process Associate Jobs in Durham, NC (NOW HIRING)

Morris & Associates

Warehouse Associate

Garner, NC · On-site

$14.25 - $17/hr

About Us Morris & Associates is a US-based, global provider of custom process cooling solutions. The company began in 1949 with a focus on providing process cooling solutions to the rapidly expanding ...

Morris Associates

Warehouse Associate

Garner, NC

$14.25 - $17/hr

About Us Morris & Associates is a US-based, global provider of custom process cooling solutions. The company began in 1949 with a focus on providing process cooling solutions to the rapidly expanding ...

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All JobsProcess Associate JobsProcess Associate Jobs in Durham, NC

Process Associate information

See Durham, NC salary details

$18

$28

$32

How much do process associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for process associate in Durham, NC is $28.20, according to ZipRecruiter salary data. Most workers in this role earn between $26.25 and $31.35 per hour, depending on experience, location, and employer.

Is a process associate job entry-level?

Yes, a process associate position is typically considered entry-level, requiring minimal prior experience. It often involves training on specific processes, tools, and procedures, making it accessible to candidates with basic skills and a willingness to learn.

Is a process associate a stressful job?

A process associate role can involve repetitive tasks, meeting deadlines, and attention to detail, which may contribute to stress levels. However, the job environment, workload, and support from management influence how stressful the role is for an individual. Developing strong organizational and communication skills can help manage job-related stress effectively.

What are the key skills and qualifications needed to thrive as a process associate?

To excel as a Process Associate, you typically need strong analytical abilities, attention to detail, and at least a high school diploma or bachelor’s degree, depending on the industry. Familiarity with process management software (such as SAP or Oracle), MS Office Suite, and sometimes Six Sigma certification are often valuable. Effective communication, time management, and adaptability help individuals stand out in this role. These skills ensure accuracy, efficiency, and smooth workflow execution, which are critical for supporting business operations and meeting organizational goals.

What is the difference between Process Associate vs Customer Service Executive?

AspectProcess AssociateCustomer Service Executive
Primary RoleSupports business processes, data entry, and operationsHandles customer inquiries, complaints, and support
Work EnvironmentBack-office, process-drivenFront-office, client-facing
Required SkillsAttention to detail, process knowledge, basic IT skillsCommunication skills, problem-solving, patience
Industry UsageBPO, finance, healthcare, ITBPO, retail, telecom, banking

While both roles are common in BPO and related industries, a Process Associate primarily supports operational processes behind the scenes, whereas a Customer Service Executive directly interacts with clients to resolve issues. Understanding these differences helps job seekers identify roles aligned with their skills and career goals.

How much do process associates make in the US?

Process associates in the US typically earn an average annual salary of around $35,000 to $45,000, depending on experience, location, and industry. Entry-level positions may start lower, while experienced professionals or those in specialized fields can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.

What is a process associate?

Process Associates are entry-level professionals who support the day-to-day operations of a business by handling administrative tasks, data processing, and workflow management. They often work in sectors like finance, healthcare, and business process outsourcing, ensuring processes run smoothly and efficiently. Their responsibilities include data entry, documentation, quality checks, and assisting with process improvements. Strong attention to detail, communication skills, and familiarity with relevant software are important for success in this role.

What does a process associate do?

A typical day for a Process Associate involves handling and processing transactions, managing data entry tasks, and ensuring that all assigned processes are completed within established timelines and quality standards. Process Associates frequently collaborate with team leads, quality analysts, and other associates to resolve issues or clarify process requirements. They may also participate in team meetings to discuss workflow improvements or share updates. This role requires strong attention to detail and effective communication with both colleagues and, occasionally, clients to ensure seamless operations.
What are the most commonly searched types of Process jobs in Durham, NC? The most popular types of Process jobs in Durham, NC are:
What are popular job titles related to Process Associate jobs in Durham, NC? For Process Associate jobs in Durham, NC, the most frequently searched job titles are:
What job categories do people searching Process Associate jobs in Durham, NC look for? The top searched job categories for Process Associate jobs in Durham, NC are:
What cities near Durham, NC are hiring for Process Associate jobs? Cities near Durham, NC with the most Process Associate job openings:
Process Associate jobs near you
Infographic showing various Process Associate job openings in Durham, NC as of August 2026, with employment types broken down into 57% Full Time, and 43% Contract. Highlights an 100% In-person job distribution, with an average salary of $58,651 per year, or $28.2 per hour.

Business Processing Technician

Wake County Public Schools

Cary, NC • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Wake County Public School System rating

5.5

Company rating: 5.5 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

519th of 628 rated elementary and secondary schools

Job description

Business Office Processing Technician

Position Title: Processing Technician

School/Department: Transportation

Location: Crossroads III, Cary, NC/Other Locations

Pay Grade: Noncertified Grade 23

FLSA Status: Nonexempt

Eligibility for Employment Contract: No

Work Week Schedule: Monday-Friday Position is available for a Hybrid Telework workweek

Position Purpose:

Processes payroll for Transportation staff and ensures accuracy for time sheets and leave request forms. Responds to inquiries from employees, administrators, and other departments regarding leave and pay. Performs budget and accounting work by keeping accurate and current budget records; compiles data from multiple sources to analyze and report Transportation related costs.

Minimum Qualifications:

  • Considerable knowledge of Microsoft Office, specifically Microsoft Word, and Excel, Power Point; Google Apps;
  • Excellent personal computer skills to include performing data entry and calculations;
  • Excellent customer service skills;
  • Effective time management skills;
  • Critical thinking and problem solving skills;
  • Ability to complete complex tasks and minimize errors with attention to detail;
  • Ability to coordinate and complete multiple tasks with deadlines including all applicable departmental and payroll deadlines;
  • Ability to work independently, complete tasks, and exercise independent judgement in the absence of clear directives;
  • Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback;
  • Ability to establish and maintain effective working relationships with school system staff, external agencies, attorneys, parents, and the public.

Education, Training, and Experience:

  • High school diploma or equivalent;
  • Three years of experience in a business field.

Certification and License Requirements: None

Preferred Qualifications:

  • Associates degree in Accounting or equivalent;
  • Experience working in payroll, auditing, data analysis, or business reporting;
  • Experience using Oracle business applications.

Essential Duties and Responsibilities:

  • Processes payroll for Transportation staff and ensures accuracy for time sheets and leave request forms.
  • Performs budget and accounting work by keeping accurate and current budget records; compiles data from multiple sources to analyze and report transportation related costs.
  • Ensures complete and accurate data capture and reporting; builds reports and tracks information using Microsoft Office specifically for payroll processing, GPS system time reporting and other transportation related activities to improve efficiency.
  • Oversees and manages office supply inventory and orders supplies, as necessary.
  • Performs a variety of general office duties to support the activities of the Transportation department including receiving telephone calls, maintaining and updating records, preparing documents, and providing effective customer service.
  • Attends and participates in team meetings and activities.
  • Performs other related duties, as assigned.

Work Environment/Physical Requirements:

This role routinely uses standard office equipment such as computers, scanners, and copiers. The position, at times, must be able to come into direct contact with school system staff, staff members of external funding agencies, and the community. Work is considered light physical work, requiring the exertion of up to ten pounds of force.

Effective Date: 4/2024

Disclaimer: The above statements are intended to describe the general purpose and responsibilities assigned to this position. They are not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and skills required by the employees assigned to this position. This description may be revised by HR and approved at any time.

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About Wake County Public Schools

Sourced by ZipRecruiter

Wake County Public Schools (WCPSS) is a well-regarded educational institution based in Cary, NC, United States. As the largest school district in North Carolina and the 15th largest in the U.S, it operates within the education industry providing primary and secondary education to students in Wake County. The district oversees a wide array of schools, including traditional calendars, year-round calendars, modified calendars, and magnets. Founded in 1976, the WCPSS has consistently strived to meet the individual needs of all students by providing a safe, supportive, and rigorous learning environment.

Industry

Education

Company size

201 - 500 Employees

Headquarters location

Cary, NC, US

Year founded

1976

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