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Process Associate Jobs in Timberlake, NC (NOW HIRING)

Freudenberg

Process Technician

Durham, NC · On-site

Monitor the production process to ensure optimal efficiency and quality output * Conduct regular ... Employment opportunities are available to all applicants and associates without regard to race ...

Freudenberg Group

Process Technician

Durham, NC · On-site

Monitor the production process to ensure optimal efficiency and quality output * Conduct regular ... Employment opportunities are available to all applicants and associates without regard to race ...

AskBio

Process Engineer II

Durham, NC · On-site

... Associate Director, MSAT. Job Responsibilities * Collaborate with cross-functional teams to ... Perform process characterization experiments to generate robustness data and define the process ...

AskBio

Process Engineer II

Durham, NC · On-site

... Associate Director, MSAT. Job Responsibilities * Collaborate with cross-functional teams to ... Perform process characterization experiments to generate robustness data and define the process ...

Gopuff

Process Lead, Durham, #79

Durham, NC · On-site

$18/hr

Gopuff is seeking a Process Lead for our Operations team. Reporting to the Site Leader or Manager ... Support the associate team in path when there are any gaps in shift coverage, which may include the ...

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All JobsProcess Associate JobsProcess Associate Jobs in Timberlake, NC

Process Associate information

See Timberlake, NC salary details

$12

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How much do process associate jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for process associate in Timberlake, NC is $18.40, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $20.48 per hour, depending on experience, location, and employer.

Is a process associate job entry-level?

Yes, a process associate position is typically considered entry-level, requiring minimal prior experience. It often involves training on specific processes, tools, and procedures, making it accessible to candidates with basic skills and a willingness to learn.

Is a process associate a stressful job?

A process associate role can involve repetitive tasks, meeting deadlines, and attention to detail, which may contribute to stress levels. However, the job environment, workload, and support from management influence how stressful the role is for an individual. Developing strong organizational and communication skills can help manage job-related stress effectively.

What are the key skills and qualifications needed to thrive as a process associate?

To excel as a Process Associate, you typically need strong analytical abilities, attention to detail, and at least a high school diploma or bachelor’s degree, depending on the industry. Familiarity with process management software (such as SAP or Oracle), MS Office Suite, and sometimes Six Sigma certification are often valuable. Effective communication, time management, and adaptability help individuals stand out in this role. These skills ensure accuracy, efficiency, and smooth workflow execution, which are critical for supporting business operations and meeting organizational goals.

What is the difference between Process Associate vs Customer Service Executive?

AspectProcess AssociateCustomer Service Executive
Primary RoleSupports business processes, data entry, and operationsHandles customer inquiries, complaints, and support
Work EnvironmentBack-office, process-drivenFront-office, client-facing
Required SkillsAttention to detail, process knowledge, basic IT skillsCommunication skills, problem-solving, patience
Industry UsageBPO, finance, healthcare, ITBPO, retail, telecom, banking

While both roles are common in BPO and related industries, a Process Associate primarily supports operational processes behind the scenes, whereas a Customer Service Executive directly interacts with clients to resolve issues. Understanding these differences helps job seekers identify roles aligned with their skills and career goals.

How much do process associates make in the US?

Process associates in the US typically earn an average annual salary of around $35,000 to $45,000, depending on experience, location, and industry. Entry-level positions may start lower, while experienced professionals or those in specialized fields can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.

What is a process associate?

Process Associates are entry-level professionals who support the day-to-day operations of a business by handling administrative tasks, data processing, and workflow management. They often work in sectors like finance, healthcare, and business process outsourcing, ensuring processes run smoothly and efficiently. Their responsibilities include data entry, documentation, quality checks, and assisting with process improvements. Strong attention to detail, communication skills, and familiarity with relevant software are important for success in this role.

What does a process associate do?

A typical day for a Process Associate involves handling and processing transactions, managing data entry tasks, and ensuring that all assigned processes are completed within established timelines and quality standards. Process Associates frequently collaborate with team leads, quality analysts, and other associates to resolve issues or clarify process requirements. They may also participate in team meetings to discuss workflow improvements or share updates. This role requires strong attention to detail and effective communication with both colleagues and, occasionally, clients to ensure seamless operations.
What cities near Timberlake, NC are hiring for Process Associate jobs? Cities near Timberlake, NC with the most Process Associate job openings:
Process Associate jobs near you
Infographic showing various Process Associate job openings in Timberlake, NC as of August 2026, with employment types broken down into 58% Full Time, and 42% Contract. Highlights an 100% In-person job distribution, with an average salary of $38,278 per year, or $18.4 per hour.

Senior Process Associate - Customer Care

HCL Technologies Limited

Morrisville, NC

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Job description

  • Shift: 40 hours per week (8 hours per day) Sunday - Saturday 7am - 8pm EST. Flexibity Required: Must be able to work a flexible 8-hour shiift within the operating hours above to support business needs. 

Job Summary:

As a Customer Service Representative, you will be the first point of contact for customers, providing assitance, resolving inquiresm abd ensuring a positive customer experience. 

Duties:

  • Conduct data entry and maintain customer records accurately
  • Make outbound calls to follow up with customers or schedule appointments
  • Demonstrate excellent phone etiquette while assisting customers with their queries
  • Provide exceptional client services by addressing customer concerns promptly and professionally
  • Collaborate with the office team to ensure seamless customer interactions

Experience:

  • HS Diploma OR GED Required
  • 1 - 2 years experience in customer service/call center
  • Typing/Computer Navigation
  • Active Listening Skills
  • Data Entry
  • Proficiency in handling various customer service tasks
  • Strong communication skills and ability to interact with customers courteously

HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcltech.com for investigation.

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

  • Pay and Benefits Pay Range Minimum: $14.00 per hour
  • Pay Range Maximum: $15.00 per hour

HCL Tech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcltech.com for investigation.

A candidate’s pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

https://www.hcltech.com/candidate-privacy-notice

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