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Process Associate Jobs in Apex, NC (NOW HIRING)

Tjx

Backroom Processing Associate

Cary, NC · On-site

$13 - $13.50/hr

Accurately processes and prepares merchandise for the sales floor following company procedures and ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

TJX Companies

Backroom Processing Associate

Cary, NC · On-site

$13 - $13.50/hr

Accurately processes and prepares merchandise for the sales floor following company procedures and ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

TJX Companies

Backroom Processing Associate

Cary, NC · On-site

$13 - $13.50/hr

Accurately processes and prepares merchandise for the sales floor following company procedures and ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

Freudenberg

Process Technician

Durham, NC · On-site

Monitor the production process to ensure optimal efficiency and quality output * Conduct regular ... Employment opportunities are available to all applicants and associates without regard to race ...

Freudenberg Group

Process Technician

Durham, NC · On-site

Monitor the production process to ensure optimal efficiency and quality output * Conduct regular ... Employment opportunities are available to all applicants and associates without regard to race ...

Freudenberg Group

Lead Process Tech

Durham, NC · On-site

Monitor and control the production process to ensure optimal efficiency and quality output ... Employment opportunities are available to all applicants and associates without regard to race ...

Freudenberg

Lead Process Tech

Durham, NC · On-site

Monitor and control the production process to ensure optimal efficiency and quality output ... Employment opportunities are available to all applicants and associates without regard to race ...

Tekni-Plex

Process Engineer I

Clayton, NC · On-site

Develop processes and procedures to train peers within the Technical Operations, Quality and Production teams along with educating associates in the ongoing sustainment of continuous improvement.

Tekni-Plex

Process Engineer I

Clayton, NC · On-site

Develop processes and procedures to train peers within the Technical Operations, Quality and Production teams along with educating associates in the ongoing sustainment of continuous improvement.

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Process Associate information

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How much do process associate jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for process associate in Apex, NC is $22.23, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $24.71 per hour, depending on experience, location, and employer.

What is a process associate?

Process Associates are entry-level professionals who support the day-to-day operations of a business by handling administrative tasks, data processing, and workflow management. They often work in sectors like finance, healthcare, and business process outsourcing, ensuring processes run smoothly and efficiently. Their responsibilities include data entry, documentation, quality checks, and assisting with process improvements. Strong attention to detail, communication skills, and familiarity with relevant software are important for success in this role.

What does a process associate do?

A typical day for a Process Associate involves handling and processing transactions, managing data entry tasks, and ensuring that all assigned processes are completed within established timelines and quality standards. Process Associates frequently collaborate with team leads, quality analysts, and other associates to resolve issues or clarify process requirements. They may also participate in team meetings to discuss workflow improvements or share updates. This role requires strong attention to detail and effective communication with both colleagues and, occasionally, clients to ensure seamless operations.

What are the key skills and qualifications needed to thrive as a process associate?

To excel as a Process Associate, you typically need strong analytical abilities, attention to detail, and at least a high school diploma or bachelor’s degree, depending on the industry. Familiarity with process management software (such as SAP or Oracle), MS Office Suite, and sometimes Six Sigma certification are often valuable. Effective communication, time management, and adaptability help individuals stand out in this role. These skills ensure accuracy, efficiency, and smooth workflow execution, which are critical for supporting business operations and meeting organizational goals.

What is the difference between Process Associate vs Customer Service Executive?

AspectProcess AssociateCustomer Service Executive
Primary RoleSupports business processes, data entry, and operationsHandles customer inquiries, complaints, and support
Work EnvironmentBack-office, process-drivenFront-office, client-facing
Required SkillsAttention to detail, process knowledge, basic IT skillsCommunication skills, problem-solving, patience
Industry UsageBPO, finance, healthcare, ITBPO, retail, telecom, banking

While both roles are common in BPO and related industries, a Process Associate primarily supports operational processes behind the scenes, whereas a Customer Service Executive directly interacts with clients to resolve issues. Understanding these differences helps job seekers identify roles aligned with their skills and career goals.

Is a process associate a stressful job?

A process associate role can involve repetitive tasks, meeting deadlines, and attention to detail, which may contribute to stress levels. However, the job environment, workload, and support systems can influence how stressful the role feels for an individual.

Is a process associate job entry level?

A process associate position is often considered entry-level, suitable for candidates with basic skills in data entry, process management, or customer service. Many employers provide on-the-job training, and a high school diploma or equivalent is typically sufficient to start in this role.

What are the most commonly searched types of Process jobs in Apex, NC?

The most popular types of Process jobs in Apex, NC are:

What are popular job titles related to Process Associate jobs in Apex, NC?

For Process Associate jobs in Apex, NC, the most frequently searched job titles are:

What job categories do people searching Process Associate jobs in Apex, NC look for?

The top searched job categories for Process Associate jobs in Apex, NC are:

What cities near Apex, NC are hiring for Process Associate jobs?

Cities near Apex, NC with the most Process Associate job openings:

Process Associate jobs near you
Infographic showing various Process Associate job openings in Apex, NC as of August 2026, with employment types broken down into 55% Full Time, and 45% Contract. Highlights an 100% In-person job distribution, with an average salary of $46,248 per year, or $22.2 per hour.

Senior Process Associate - Customer Care

HCL Technologies Limited

Morrisville, NC

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Job description

  • Shift: 40 hours per week (8 hours per day) Sunday - Saturday 7am - 8pm EST. Flexibity Required: Must be able to work a flexible 8-hour shiift within the operating hours above to support business needs. 

Job Summary:

As a Customer Service Representative, you will be the first point of contact for customers, providing assitance, resolving inquiresm abd ensuring a positive customer experience. 

Duties:

  • Conduct data entry and maintain customer records accurately
  • Make outbound calls to follow up with customers or schedule appointments
  • Demonstrate excellent phone etiquette while assisting customers with their queries
  • Provide exceptional client services by addressing customer concerns promptly and professionally
  • Collaborate with the office team to ensure seamless customer interactions

Experience:

  • HS Diploma OR GED Required
  • 1 - 2 years experience in customer service/call center
  • Typing/Computer Navigation
  • Active Listening Skills
  • Data Entry
  • Proficiency in handling various customer service tasks
  • Strong communication skills and ability to interact with customers courteously

HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcltech.com for investigation.

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

  • Pay and Benefits Pay Range Minimum: $14.00 per hour
  • Pay Range Maximum: $15.00 per hour

HCL Tech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcltech.com for investigation.

A candidate’s pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

https://www.hcltech.com/candidate-privacy-notice

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