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Process Associate Jobs in North Carolina (NOW HIRING)

Process Operator

Zebulon, NC

$16.25 - $20.50/hr

Works in coordination with other associates, assistants, and/or technicians to carry out daily job ... Processes, Problem Solving, Production Management, Project Coordination, Quality Compliance ...

New

Process Technician

Newton, NC · On-site

$59K - $81K/yr

Associates or Bachelors Degree * Successful track record of performance in previous work ... interview process, perform essential job functions, or access other benefits and privileges of ...

... associates and verify SOP (standard operating procedure) compliance • Ensure successful area ... process, including support for the interview or onboarding process, please visit for more ...

We are dedicated to creating a supportive, inclusive environment where associates feel valued and ... As a Process Safety Engineer, you will lead site-level process safety initiatives, ensure ...

New

We are dedicated to creating a supportive, inclusive environment where associates feel valued and ... As a Process Safety Engineer, you will lead site-level process safety initiatives, ensure ...

New

Monitor and control the production process to ensure optimal efficiency and quality output ... Employment opportunities are available to all applicants and associates without regard to race ...

Monitor and control the production process to ensure optimal efficiency and quality output ... Employment opportunities are available to all applicants and associates without regard to race ...

Showing results 41-60

Process Associate information

See North Carolina salary details

$17

$26

$30

How much do process associate jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for process associate in North Carolina is $26.52, according to ZipRecruiter salary data. Most workers in this role earn between $24.66 and $29.47 per hour, depending on experience, location, and employer.

What is a process associate?

Process Associates are entry-level professionals who support the day-to-day operations of a business by handling administrative tasks, data processing, and workflow management. They often work in sectors like finance, healthcare, and business process outsourcing, ensuring processes run smoothly and efficiently. Their responsibilities include data entry, documentation, quality checks, and assisting with process improvements. Strong attention to detail, communication skills, and familiarity with relevant software are important for success in this role.

What does a process associate do?

A typical day for a Process Associate involves handling and processing transactions, managing data entry tasks, and ensuring that all assigned processes are completed within established timelines and quality standards. Process Associates frequently collaborate with team leads, quality analysts, and other associates to resolve issues or clarify process requirements. They may also participate in team meetings to discuss workflow improvements or share updates. This role requires strong attention to detail and effective communication with both colleagues and, occasionally, clients to ensure seamless operations.

What are the key skills and qualifications needed to thrive as a process associate?

To excel as a Process Associate, you typically need strong analytical abilities, attention to detail, and at least a high school diploma or bachelor’s degree, depending on the industry. Familiarity with process management software (such as SAP or Oracle), MS Office Suite, and sometimes Six Sigma certification are often valuable. Effective communication, time management, and adaptability help individuals stand out in this role. These skills ensure accuracy, efficiency, and smooth workflow execution, which are critical for supporting business operations and meeting organizational goals.

What is the difference between Process Associate vs Customer Service Executive?

AspectProcess AssociateCustomer Service Executive
Primary RoleSupports business processes, data entry, and operationsHandles customer inquiries, complaints, and support
Work EnvironmentBack-office, process-drivenFront-office, client-facing
Required SkillsAttention to detail, process knowledge, basic IT skillsCommunication skills, problem-solving, patience
Industry UsageBPO, finance, healthcare, ITBPO, retail, telecom, banking

While both roles are common in BPO and related industries, a Process Associate primarily supports operational processes behind the scenes, whereas a Customer Service Executive directly interacts with clients to resolve issues. Understanding these differences helps job seekers identify roles aligned with their skills and career goals.

Is a process associate a stressful job?

A process associate role can involve repetitive tasks, meeting deadlines, and attention to detail, which may contribute to stress levels. However, the job environment, workload, and support systems can influence how stressful the role feels for an individual.

Is a process associate job entry level?

A process associate position is often considered entry-level, suitable for candidates with basic skills in data entry, process management, or customer service. Many employers provide on-the-job training, and a high school diploma or equivalent is typically sufficient to start in this role.

What are the most commonly searched types of Process jobs in North Carolina?

The most popular types of Process jobs in North Carolina are:

What are popular job titles related to Process Associate jobs in North Carolina?

For Process Associate jobs in North Carolina, the most frequently searched job titles are:

What job categories do people searching Process Associate jobs in North Carolina look for?

The top searched job categories for Process Associate jobs in North Carolina are:

What cities in North Carolina are hiring for Process Associate jobs?

Cities in North Carolina with the most Process Associate job openings:

Infographic showing various Process Associate job openings in North Carolina as of August 2026, with employment types broken down into 57% Full Time, and 43% Contract. Highlights an 100% In-person job distribution, with an average salary of $55,161 per year, or $26.5 per hour.

$16.25 - $20.50/hr

Full-time

Posted yesterday

New


GlaxoSmithKline rating

8.9

Company rating: 8.9 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

9th of 86 rated pharmaceutical


Job description

As a Process Operator you will operates, challenges and cleans equipment, according to appropriate SOPs, JSAs, and batch documents to deliver high quality products manufactured in a safe way to fulfil the needs of the supply chain.You will monitor equipment for excessive rejects. You will perform all duties in accordance with regulatory and OSHA requirements. You will resolve minor downtime occurrences within performance expectations and identifies improvement opportunities to drive business results. You will have the ability to changeover and set up equipment to design specifications.

Key Responsibilities:

  • Operates, challenges, replenishes consumable supplies, cleans equipment, and all the duties needed by the business in accordance with cGMPs, Batch Documentation, SOPs, ZSPs and JSAs as required and responsible for maintaining inspection readiness of area with minimal supervision.

  • Actively participates and owns monitoring equipment for excessive rejects/ stoppages and utilizes performance data to escalate any problems occurring in the area that affects product quality, safety and other aspects of line performance.

  • Trained in the GSK Production System standards (i.e., 5s, standard work, problem solving, Gemba, process confirmations, and performance management) towards the goal of Zero Accidents, Zero Defects, and Zero Waste.

  • Participates in performance management entry, steps 1-3 of problem solving, and performing/maintaining OSW and 5S.

  • Delivers against safety, quality, waste & performance objectives defined by strategy deployment and identifies and recommends areas for process improvement or alternative operating methods to increase efficiency.

  • Recognized as an expert on operations/process and possesses the ability to troubleshoot and resolve minor equipment production stoppages.

  • Operator possesses considerable knowledge of the job and is reliable and able to produce high quality and high quantity work.

  • Utilizes systems/applications required for job performance (i.e., DELTA, my Learning, Free Weigh, DISY, Active Plant, IP21, SAP basic transactions for meeting production supply, etc.).

  • Works in coordination with other associates, assistants, and/or technicians to carry out daily job responsibilities, including recognizing and assisting with troubleshooting technical issues and providing information to the next supervisory level.

  • Demonstrates the ability to describe the technological theory of operation, product flow through equipment, and able to identify the function and purpose of all sensors, limit switches, and proximity sensors.

  • Demonstrates the ability to conduct equipment set up changeovers and start of batch activities to the designed specifications without start up issues. Ability to certify on multiple technologies and flow to the work as needed by the business.

  • Ability to certify on multiple technologies and flow to the work as needed by the business.

Why you?

Basic Qualifications:

We are looking for professionals with these required skills to achieve our goals:

  • High School Diploma or GED

  • 1+ years Pharma/Manufacturing experience

  • Must be able to handle up to 40 lbs. of materials

  • Ability to work up to 12.5 hrs. in one shift (If required)

Preferred Qualifications:

If you have the following characteristics, it would be a plus:

  • Ability to work accurately with figures and information.

  • Ability to use and analyze data effectively.

  • Must be mechanically inclined with the ability to learn the operation, read gauges and instrumentation, and any equipment related to the production of medical devices and/or pharmaceutical products.

  • Knowledge of Overall Equipment Effectiveness (OEE)

  • Competent to perform data entry, utilize computers and HMIs.

  • Knowledgeable of all applications to the area (i.e., DELTA, my Learning, Free Weigh, DISY, Active Plant, IP21, SAP basic transactions for meeting production supply etc.).

Skills:


Basic reading, writing and mathematical skills
Basic computer skills and understanding and operational computer skills, MS Word, and MS Excel.
Ability to work accurately with figures and information
Ability to use and analyze data effectively
Must be mechanically inclined with the ability to learn the operation, read gauges and instrumentation, and any equipmentrelated to the production of medical devices and/orpharmaceutical products


Traits:
Visual inspection and attention to detail
Strong attention to detail and ability to create and follow detaileddocumentation.
Ability to follow both written and verbal instruction.

Knowledge of Overall Equipment Effectiveness (OEE)
Effective verbal and written communication skills
Ability to work independently
Competent to perform data entry, utilize computers and HMIs
Knowledgeable of all applications to the area (i.e. DELTA, my Learning, Free Weigh, DISY, ActivePlant, IP21, SAP basic transactions for meeting production supply etc.).


Physical Job Requirements:
Ability to climb, kneel, stoop, balance, crawl, crouch, reach, sit, stand, walk, push, pull, grasp,feel, talk, hear, lift, and perform tasks as defined by the specific role.
Ability to work overtime as needed.
Must be able to wear gloves, eye protection, and protective clothing as required by the specificjob role.

Ability to learn at a rapid pace to support training module expectations Must be able to work inside a manufacturing environment where there may be exposure tonoise, moving mechanical parts, and various drug compounds as the specific role mandates.

Must be able to flow to the work as needed and operate at a high energy fast-paced environment
Ability to learn at a rapid pace to support training module expectations

About the Zebulon Site

GSK's Zebulon site is a global supplier of Respiratory and Solid Dose medicines to patients around the globe and the largestGSKPharmaceuticalsecondary manufacturing site in North America. The site islocatedless than 30 minutes from downtown Raleigh, Wendell, Knightdale, Rocky Mount,Wilson,and Wake Forest.

Key differentiators about GSK and Zebulon:

  • Our commitment to inclusion is seen as a critical advantage of ours

  • Our focus on cultivating a positive work environment that cares for our employees

  • Demonstrated opportunities for continued career growth driven by individual ambition

  • Leaders that care about their teams and growth of both individuals and the company

  • A priority focus onSafety and Quality

  • CleanandGMP compliant work environment

  • Onsite cafeteria

  • Onsite gym

  • Temperature-controlledclimate

  • Licensed,onsite Health & Wellness clinic

#Globalsupplychain

#Earlycareers


Working arrangement
This role is on-site in the United States. Hybrid or remote work is not available for this position. Shift patterns will reflect site operational needs.
What we value
We value inclusion, safety and quality. We support learning and career growth and encourage open, honest collaboration. We hire for skills and potential. If you enjoy hands-on work, solving practical problems and helping teams improve, we want to hear from you.
Ready to apply?
If this role fits your skills and goals, please apply now. Tell us briefly why you want to join and what you will bring to the team. We look forward to hearing from you.


Skills

Data Integrity, Detail-Oriented, Digital Fluency, Emergency Response, Financial Acumen, GxP Regulations, Lean Management, Manufacturing Processes, Problem Solving, Production Management, Project Coordination, Quality Compliance, Regulatory Compliance, Risk Awareness, Site Operations

Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees.

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

If you require an accommodation or other assistance to apply for a job at GSK, please contact the appropriate Recruitment Staff by emailing us at -usrecruitment.adjustments@gsk.com

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

Important notice to Employment businesses/ Agencies

GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/


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About GlaxoSmithKline

Sourced by ZipRecruiter

GlaxoSmithKline is a globally recognized pharmaceutical and healthcare company based in Philadelphia, PA, USA. Originated from a merger between Glaxo Wellcome and SmithKline Beecham in 2000, the company excels in the pharmaceutical industry and holds a leading position in making medicines, vaccines, and consumer healthcare products. GSK's mission is to improve the quality of human life by enabling people to do more, feel better, and live longer. They adhere to core values of transparency, integrity, respect for people, and patient-focus, reflecting in their endeavors to conduct research and deliver innovative healthcare solutions to patients and consumers worldwide.

Industry

Scientific research and development services

Company size

10,000+ Employees

Headquarters location

Philadelphia, PA, US