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Problem Manager Jobs in Wilton, CT (NOW HIRING)

Rikos Pizza

ASST MANAGER

Norwalk, CT · On-site

$17 - $19/hr

Strong leadership and problem-solving abilities * Ability to work in a fast-paced environment and ... Knowledge of inventory management and control * Experience with scheduling and staffing ...

Rikos Pizza

ASST MANAGER

Darien, CT · On-site

$17 - $19/hr

Strong leadership and problem-solving abilities * Ability to work in a fast-paced environment and ... Knowledge of inventory management and control * Experience with scheduling and staffing ...

Socket.dev

Restaurant Manager

Port Chester, NY · On-site

$65 - $90/hr

Increases sales by ensuring guest satisfaction and prompt problem resolution. Additionally, and perhaps most importantly, managers ensure that training and inspiration of staff are at the forefront ...

Rikos Pizza

ASST MANAGER

Stamford, CT · On-site

$17 - $19/hr

Strong leadership and problem-solving abilities * Ability to work in a fast-paced environment and ... Knowledge of inventory management and control * Experience with scheduling and staffing ...

CivicMinds, Inc.

Quality Manager

Shelton, CT · On-site

Position: Quality Manager Location: Shelton, CT Type: Full-time | On-site Summary: Overall ... Lead/support problem resolution and responsiveness of all customer quality related issues

ASML

NXE Production Engineering Manager

Wilton, CT · On-site

The role focuses on capability building, structured problem solving, continuous improvement, and ... Lead change management and strengthen accountability and operating rigor across Module PE and ...

Colony Grill

Restaurant Manager

Milford, CT · On-site

$58K - $65K/yr

Increases sales by ensuring guest satisfaction and prompt problem resolution. Additionally, and perhaps most importantly, managers ensure that training and inspiration of staff are at the forefront ...

Colony Grill

Restaurant Manager

Stamford, CT · On-site

$58K - $65K/yr

Increases sales by ensuring guest satisfaction and prompt problem resolution. Additionally, and perhaps most importantly, managers ensure that training and inspiration of staff are at the forefront ...

Colony Grill

Restaurant Manager

Fairfield, CT · On-site

$58K - $65K/yr

Increases sales by ensuring guest satisfaction and prompt problem resolution. Additionally, and perhaps most importantly, managers ensure that training and inspiration of staff are at the forefront ...

Colony Grill

Restaurant Manager

Norwalk, CT · On-site

$65 - $90/hr

Increases sales by ensuring guest satisfaction and prompt problem resolution. Additionally, and perhaps most importantly, managers ensure that training and inspiration of staff are at the forefront ...

Colony Grill

Restaurant Manager

Fairfield, CT · On-site

$58K - $65K/yr

Increases sales by ensuring guest satisfaction and prompt problem resolution. Additionally, and perhaps most importantly, managers ensure that training and inspiration of staff are at the forefront ...

Colony Grill

Restaurant Manager

Norwalk, CT · On-site

$58K - $65K/yr

Increases sales by ensuring guest satisfaction and prompt problem resolution. Additionally, and perhaps most importantly, managers ensure that training and inspiration of staff are at the forefront ...

Colony Grill

Restaurant Manager

Shelton, CT · On-site

$65 - $90/hr

Increases sales by ensuring guest satisfaction and prompt problem resolution. Additionally, and perhaps most importantly, managers ensure that training and inspiration of staff are at the forefront ...

Colony Grill

Restaurant Manager

Shelton, CT · On-site

$58K - $65K/yr

Increases sales by ensuring guest satisfaction and prompt problem resolution. Additionally, and perhaps most importantly, managers ensure that training and inspiration of staff are at the forefront ...

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Problem Manager information

See Wilton, CT salary details

$29K

$63.6K

$119.6K

How much do problem manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for problem manager in Wilton, CT is $63,622.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,700.00 and $87,000.00 per year, depending on experience, location, and employer.

What does a problem manager do?

A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.

What are the key skills and qualifications needed to thrive as a problem manager, and why are they important?

To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.

What are the primary challenges a problem manager faces in their day-to-day work?

Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.

How much do problem managers make?

Problem managers typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior or specialized problem managers with certifications like ITIL may earn higher salaries, especially in large organizations or tech-focused environments.

Is problem management a good career?

Problem management is a valuable role within IT service management, focusing on identifying and resolving root causes of incidents to improve system stability. It requires strong analytical skills, knowledge of ITIL frameworks, and often involves collaboration with technical teams. The role offers opportunities for career growth and specialization in IT service improvement.

What is the role of a problem manager?

A problem manager is responsible for identifying, analyzing, and resolving the root causes of incidents to prevent future issues. They work closely with IT teams, utilize problem management tools, and often hold certifications like ITIL to improve service stability and reduce downtime.

What cities near Wilton, CT are hiring for Problem Manager jobs?

Cities near Wilton, CT with the most Problem Manager job openings:

Problem Manager jobs near you

ASST MANAGER

Rikos Pizza

Norwalk, CT • On-site

$17 - $19/hr

Full-time

Re-posted 27 days ago

Job description

About the Role:

We are seeking a highly motivated and experienced Assistant Manager to join our team. Our Restaurant Assistant Manager is a front line staff member who leads a small team while doing much of the same work as their colleagues, and providing leadership by example. They must be willing to motivate, coach and develop that team to create future leaders. Some of the day-to-day tasks will include organizing shifts, handling cash, managing inventory, overseeing customer service and satisfaction, working the POS system, preparing orders, maintaining sanitation, and more! They must work directly alongside their coworkers to accomplish tasks. The Assistant Manager along with the General Manager will be responsible for the daily operations of the restaurant.

Minimum Qualifications:

  • Bachelor's degree in Business Administration or related field
  • 2+ years of experience in as an assistant manager or other leadership position within the restaurant, retail, and/or hospitality industry
  • Applicants must possess a National Registry of Food Safety Professionals Food Safety Manager Certificate, or be willing to acquire a certificate within the first 90 days of employment
  • Excellent communication and interpersonal skills
  • Strong leadership and problem-solving abilities
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
  • Availability to work within opening hours (e.g. evenings, holidays, weekends)

Preferred Qualifications:

  • Experience in the retail or hospitality industry
  • Knowledge of inventory management and control
  • Experience with scheduling and staffing

Responsibilities:

  • Assist the Manager in overseeing the day-to-day operations of the organization
  • Ensure that all team members are providing exceptional service to our customers
  • Develop and implement strategies to improve the efficiency and effectiveness of our operations
  • Manage and motivate team members to achieve their goals and objectives
  • Maintain accurate records and reports to track the progress of our business

Skills:

As an Assistant Manager, you will use your strong leadership and communication skills to motivate and manage a team of employees. You will also use your problem-solving abilities to identify and resolve issues that arise on a daily basis. In addition, you will use your knowledge of inventory management and financial analysis to help us achieve our business goals. Your ability to work in a fast-paced environment and handle multiple tasks simultaneously will be essential to your success in this role. Finally, your experience in the retail or hospitality industry will be invaluable in helping us provide exceptional service to our customers.