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Problem Manager Jobs in Wilton, CT (NOW HIRING)

Q1 Technologies

ServiceNow Specialist

Stamford, CT · On-site

Work closely with Release, Incident, and Problem Management teams for integrated service delivery. * Required Skills Qualifications Strong understanding of IT infrastructure, applications, and ITIL ...

N-tier Solutions

Security Administrator

Wilton, CT · On-site

Manage and communicate all security issues related to business system administrators. This includes collaborating with functional and technical owners on incident management, problem management ...

PROLIM Global Corporation

Actimize SME

Stamford, CT · On-site

$116K - $151K/yr

... management, problem management, and change releases • Provide impact analysis for new regulatory requirements • Prepare technical documentation and governance decks Technical Skills Required • ...

TABLE 95 MANAGEMENT

Restaurant Manager

Stamford, CT · On-site

Problem Solving - Identifies and resolves problems in a timely manner * Customer Service - Responds ... Managing People - Provides regular performance feedback; develops subordinates' skills and ...

TABLE 95 MANAGEMENT

Restaurant Manager

Stamford, CT · On-site

Problem Solving - Identifies and resolves problems in a timely manner * Customer Service - Responds ... Managing People - Provides regular performance feedback; develops subordinates' skills and ...

High Industries

Project Manager

New Haven, CT · On-site

Behind every successful project is a team of problem-solvers, planners, and professionals who take ... The Project Manager will be responsible for all aspects of sales support and project management for ...

TABLE 95 MANAGEMENT

Restaurant Manager

Stamford, CT · On-site

Problem Solving - Identifies and resolves problems in a timely manner * Customer Service - Responds ... Managing People - Provides regular performance feedback; develops subordinates' skills and ...

TABLE 95 MANAGEMENT

Restaurant Manager

Stamford, CT · On-site

Problem Solving - Identifies and resolves problems in a timely manner * Customer Service - Responds ... Managing People - Provides regular performance feedback; develops subordinates' skills and ...

The High Companies

Project Manager

New Haven, CT · On-site

Behind every successful project is a team of problem-solvers, planners, and professionals who take ... The Project Manager will be responsible for all aspects of sales support and project management for ...

Blt Management LLC

Marina Manager

Stamford, CT · On-site

$85 - $120/hr

Strong communication, organizational, and problem-solving skills. * Ability to manage multiple priorities while maintaining a high level of professionalism and attention to detail. * Proficiency in ...

GLOBAL FACILITY MANAGEMENT

Account Manager

Melville, NY · On-site

$25 - $29/hr

WHO WE ARE We're Global Facility Management and Construction , an innovative and groundbreaking ... Problem solving any client or vendor concern, while keeping track of all processes that pertain to ...

GLOBAL FACILITY MANAGEMENT

Account Manager

Melville, NY

$25 - $29/hr

WHO WE ARE We're Global Facility Management and Construction , an innovative and groundbreaking ... Problem solving any client or vendor concern, while keeping track of all processes that pertain to ...

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Problem Manager information

See Wilton, CT salary details

$29K

$63.6K

$119.6K

How much do problem manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for problem manager in Wilton, CT is $63,622.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,700.00 and $87,000.00 per year, depending on experience, location, and employer.

What does a problem manager do?

A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.

What are the key skills and qualifications needed to thrive as a problem manager, and why are they important?

To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.

What are the primary challenges a problem manager faces in their day-to-day work?

Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.

How much do problem managers make?

Problem managers typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior or specialized problem managers with certifications like ITIL may earn higher salaries, especially in large organizations or tech-focused environments.

Is problem management a good career?

Problem management is a valuable role within IT service management, focusing on identifying and resolving root causes of incidents to improve system stability. It requires strong analytical skills, knowledge of ITIL frameworks, and often involves collaboration with technical teams. The role offers opportunities for career growth and specialization in IT service improvement.

What is the role of a problem manager?

A problem manager is responsible for identifying, analyzing, and resolving the root causes of incidents to prevent future issues. They work closely with IT teams, utilize problem management tools, and often hold certifications like ITIL to improve service stability and reduce downtime.

What cities near Wilton, CT are hiring for Problem Manager jobs?

Cities near Wilton, CT with the most Problem Manager job openings:

Problem Manager jobs near you

Problem Manager with ITIL certification - Contract with Direct Client

Pyramid IT

Wilton, CT

$98K - $120K/yr

Contractor

Re-posted 5 days ago

Job description

Company Description

Pyramid is a leading Information Technology Consulting services company headquartered in metropolitan Atlanta, GA with prime emphasis on the following service offerings:
Staff Augmentation
Lifecycle IT solutions
o Application Development & Support
o Outsourced Testing
Mobile Development and Test Automation
The company was incorporated in the State of Georgia in 1996 and has grown to over 2500 Information Technology consultants serving clients across the United States and around the globe. In addition to Atlanta, Pyramid has offices worldwide including Charlotte, NC; Chicago, IL; Dallas, TX; Richmond, VA; San Francisco, CA and Somerset, NJ in the United States, London in the United Kingdom, Singapore, and three offices in India (New Delhi, Hyderabad and Chandigargh).
Pyramid has been ranked by Staffing Industry Analysts as one of the largest diversity staffing firms specializing in IT and among the fastest growing U.S. staffing firm overall. In addition, Pyramid is a previous winner of the National Minority Supplier Development Council's Supplier of the Year and has won numerous Supplier of the Year awards from the Georgia Minority Supplier Development Council.see less

Specialties

IT Staff Augmentation, Application Management Services, Enterprise Project Solutions, Mobile Development, Mobile Test Automation, Product and Engineering Services, Enterprise Mobility, Test Automation, QA - Manual and Automated Testing, QA Strategy

  • Website

    http://www.pyramidci.com

  • Industry

    Information Technology and Services

  • Type

    Privately Held

  • Company Size

    1001-5000 employees

  • Founded

    1996

Job Description

Must Have Skills: Problem Manager with ITIL certification is a must

Associate will be playing the role of Problem Manager, who is to deliver effective problem management for Core Technology resulting in the provision of stable and robust services to the business.

Focus is on preventing problems resulting incidents, eliminating recurring incidents and to minimize the impact of incidents that cannot be prevented.

There is increasing focus on proactive elements where the intent is to remove the cause of problems before they have had impact.

Prefers to have Problem Management experience on .NET/SQL platform applications.

Additional Information
All your information will be kept confidential according to EEO guidelines.

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