Shift Manager
Pomeroy, OH · On-site
$15.50 - $19.50/hr
Mad skills in problem solving, customer service and decision making. Giving and taking direction ... the hiring manager. We get it. We get you.Our food isn't one size fits all and our job ...
Shift Manager
Pomeroy, OH · On-site
$15.50 - $19.50/hr
Mad skills in problem solving, customer service and decision making. Giving and taking direction ... the hiring manager. We get it. We get you.Our food isn't one size fits all and our job ...
Shift Manager
Ripley, WV · On-site
$14 - $18/hr
Mad skills in problem solving, customer service and decision making. Giving and taking direction ... the hiring manager. We get it. We get you.Our food isn't one size fits all and our job ...
Shift Manager
Ripley, WV · On-site
$14 - $18/hr
Mad skills in problem solving, customer service and decision making. Giving and taking direction ... the hiring manager. We get it. We get you.Our food isn't one size fits all and our job ...
Shift Manager
Marietta, OH · On-site
$11.75 - $15/hr
Mad skills in problem solving, customer service and decision making. Giving and taking direction ... the hiring manager. We get it. We get you.Our food isn't one size fits all and our job ...
Shift Manager
Marietta, OH · On-site
$11.75 - $15/hr
Mad skills in problem solving, customer service and decision making. Giving and taking direction ... the hiring manager. We get it. We get you.Our food isn't one size fits all and our job ...
Shift Manager
Pomeroy, OH · On-site
$15.50 - $19.50/hr
Mad skills in problem solving, customer service and decision making. Giving and taking direction ... the hiring manager. We get it. We get you.Our food isn't one size fits all and our job ...
Shift Manager
Pomeroy, OH · On-site
$15.50 - $19.50/hr
Mad skills in problem solving, customer service and decision making. Giving and taking direction ... the hiring manager. We get it. We get you.Our food isn't one size fits all and our job ...
Shift Manager
Parkersburg, WV · On-site
$14.75 - $18.75/hr
Mad skills in problem solving, customer service and decision making. Giving and taking direction ... the hiring manager. We get it. We get you.Our food isn't one size fits all and our job ...
Shift Manager
Parkersburg, WV · On-site
$14.75 - $18.75/hr
Mad skills in problem solving, customer service and decision making. Giving and taking direction ... the hiring manager. We get it. We get you.Our food isn't one size fits all and our job ...
Shift Manager
Vienna, WV · On-site
$12.50 - $15.75/hr
Mad skills in problem solving, customer service and decision making. Giving and taking direction ... the hiring manager. We get it. We get you.Our food isn't one size fits all and our job ...
Shift Manager
Vienna, WV · On-site
$12.50 - $15.75/hr
Mad skills in problem solving, customer service and decision making. Giving and taking direction ... the hiring manager. We get it. We get you.Our food isn't one size fits all and our job ...
Shift Manager
Saint Marys, WV · On-site
$12.25 - $15.50/hr
Mad skills in problem solving, customer service and decision making. Giving and taking direction ... the hiring manager. We get it. We get you.Our food isn't one size fits all and our job ...
Shift Manager
Saint Marys, WV · On-site
$12.25 - $15.50/hr
Mad skills in problem solving, customer service and decision making. Giving and taking direction ... the hiring manager. We get it. We get you.Our food isn't one size fits all and our job ...
Shift Manager
$13.50 - $17/hr
Mad skills in problem solving, customer service and decision making. Giving and taking direction ... the hiring manager. We get it. We get you.Our food isn't one size fits all and our job ...
Shift Manager
$13.50 - $17/hr
Mad skills in problem solving, customer service and decision making. Giving and taking direction ... the hiring manager. We get it. We get you.Our food isn't one size fits all and our job ...
Shift Manager
Parkersburg, WV · On-site
$14.75 - $18.75/hr
Mad skills in problem solving, customer service and decision making. Giving and taking direction ... the hiring manager. We get it. We get you.Our food isn't one size fits all and our job ...
Shift Manager
Parkersburg, WV · On-site
$14.75 - $18.75/hr
Mad skills in problem solving, customer service and decision making. Giving and taking direction ... the hiring manager. We get it. We get you.Our food isn't one size fits all and our job ...
Shift Manager
Mineral Wells, WV · On-site
$14.75 - $18.50/hr
Mad skills in problem solving, customer service and decision making. Giving and taking direction ... the hiring manager. We get it. We get you.Our food isn't one size fits all and our job ...
Shift Manager
Mineral Wells, WV · On-site
$14.75 - $18.50/hr
Mad skills in problem solving, customer service and decision making. Giving and taking direction ... the hiring manager. We get it. We get you.Our food isn't one size fits all and our job ...
Shift Manager
$12.50 - $15.75/hr
Mad skills in problem solving, customer service and decision making. Giving and taking direction ... the hiring manager. We get it. We get you.Our food isn't one size fits all and our job ...
Shift Manager
$12.50 - $15.75/hr
Mad skills in problem solving, customer service and decision making. Giving and taking direction ... the hiring manager. We get it. We get you.Our food isn't one size fits all and our job ...
Office Manager
Parkersburg, WV · On-site
... problem-solving skills. · Strong leadership and team management abilities. · High level of accuracy and attention to detail. · Excellent verbal and written communication skills. · Ability to ...
Quick apply
Office Manager
Parkersburg, WV · On-site
... problem-solving skills. · Strong leadership and team management abilities. · High level of accuracy and attention to detail. · Excellent verbal and written communication skills. · Ability to ...
Property Manager-Morningside
Marietta, OH · On-site
The Property Manager is responsible for the property's overall performance, including financial ... Superior analytical and problem-solving capabilities. * A strong strategic and business mindset.
Quick apply
Property Manager-Morningside
Marietta, OH · On-site
The Property Manager is responsible for the property's overall performance, including financial ... Superior analytical and problem-solving capabilities. * A strong strategic and business mindset.
Junior Project Manager - Manufacturing
Marietta, OH · On-site
$60K/yr
Strong problem-solving skills and follow-through. Qualifications * Power distribution industry ... Ability to manage changing priorities in a fast-paced manufacturing environment. * Strong problem ...
New
Junior Project Manager - Manufacturing
Marietta, OH · On-site
$60K/yr
Strong problem-solving skills and follow-through. Qualifications * Power distribution industry ... Ability to manage changing priorities in a fast-paced manufacturing environment. * Strong problem ...
New
Junior Project Manager - Manufacturing
Marietta, OH · On-site
$60K/yr
Strong problem-solving skills and follow-through. Qualifications * Power distribution industry ... Ability to manage changing priorities in a fast-paced manufacturing environment. * Strong problem ...
New
Junior Project Manager - Manufacturing
Marietta, OH · On-site
$60K/yr
Strong problem-solving skills and follow-through. Qualifications * Power distribution industry ... Ability to manage changing priorities in a fast-paced manufacturing environment. * Strong problem ...
New
Qualifications Must have 5 years of RETAIL management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...
Quick apply
Qualifications Must have 5 years of RETAIL management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...
Qualifications Must have 5 years of RETAIL management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...
Quick apply
Qualifications Must have 5 years of RETAIL management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...
General Manager
Athens, OH · On-site
Qualifications Must have 5 years of RETAIL management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...
General Manager
Athens, OH · On-site
Qualifications Must have 5 years of RETAIL management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...
Must have 5 years of RETAIL management experience. Strong organizational and leadership skills and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...
Quick apply
Must have 5 years of RETAIL management experience. Strong organizational and leadership skills and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...
Team Manager
Vienna, WV · On-site
$15.50 - $17/hr
Must have 2 years of retail management experience. Strong organizational and leadership skills and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...
Quick apply
Team Manager
Vienna, WV · On-site
$15.50 - $17/hr
Must have 2 years of retail management experience. Strong organizational and leadership skills and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...
Problem Manager information
See Washington, WV salary details
$33.1K is the 25th percentile. Wages below this are outliers.
$27K - $34.7K
32% of jobs
$34.7K - $42.4K
2% of jobs
$42.4K - $50.1K
11% of jobs
The median wage is $52.1K / yr.
$50.1K - $57.8K
22% of jobs
$57.8K - $65.5K
5% of jobs
$71.7K is the 75th percentile. Wages above this are outliers.
$65.5K - $73.1K
4% of jobs
$73.1K - $80.8K
4% of jobs
$80.8K - $88.5K
5% of jobs
$88.5K - $96.2K
6% of jobs
$96.2K - $103.9K
6% of jobs
$103.9K - $111.5K
2% of jobs
$27K
$59.3K
$111.5K
How much do problem manager jobs pay per year?
As of Aug 17, 2026, the average yearly pay for problem manager in Washington, WV is $59,324.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,400.00 and $81,100.00 per year, depending on experience, location, and employer.
What does a problem manager do?
A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.
What are the key skills and qualifications needed to thrive as a problem manager, and why are they important?
To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.
What are the primary challenges a problem manager faces in their day-to-day work?
Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.
What is a problem manager?
A problem manager is a professional responsible for identifying, analyzing, and resolving the root causes of incidents within an organization’s IT or service environment. They work to prevent recurring issues by implementing solutions and often use ITIL frameworks and tools to manage problem records and coordinate with technical teams.
What is the role of a problem manager?
A problem manager is responsible for identifying, analyzing, and resolving the root causes of incidents to prevent future issues. They work closely with IT teams, utilize problem management tools, and follow ITIL best practices to improve service stability and reduce downtime.
$15.50 - $19.50/hr
Full-time
Medical, Dental, Retirement, PTO
Re-posted 20 days ago
Wendy's rating
4.7
Based on 2,345 frontline employees who took The Breakroom Quiz
81st of 106 rated fast food restaurants
Job description
What you'll doMovin' on up... Families come in all shapes and sizes. And that includes the Wendy's family - the people you work with as a Wendy's Shift Manager. The stuff you want - like fun people, quality food, and a paycheck - done. Our founder Dave Thomas had three rules for everyone who works here: Do the right thing. Treat people with respect. Make food better than they'd expect from a fast food place. No doubt you do the first two already. We can teach you the third! Sound good? Keep reading. Making things happen is just one of your talents: If a Wendy's restaurant was a person, it'd be you: fun, fast, friendly and never out of bacon. Whatever comes up with a customer - good or bad - you handle it like a boss ('cuz you wanna be a boss someday soon). You get how things work here, and make sure new team members know it, too. You make sure food safety standards and procedures are on point. What you bring to the table: At least one year of restaurant work experience. You've already led, managed and organized a team in a fast-paced environment. Mad skills in problem solving, customer service and decision making. Giving and taking direction like a pro. Flexible work availability. You must be willing and able to: Travel to other Wendy's locations (restaurants, area office, etc.) as needed. Stand and move for most - if not all - of your shift. Lift up to 25-50 lbs. now and then. Handle weather-related moments like rain at the drive-thru, taking trash out in the summer, etc. Wear a headset, use other restaurant equipment such as a register or grill, and follow brand standards and guidelines. For more information on specific equipment or job requirements, please see the job description or talk to the hiring manager.
We get it. We get you.Our food isn't one size fits all and our job opportunities aren't either.We are a proud equal opportunity employer - that means all races, religions, nationalities, genders and the LGBTQ+ community are welcome. We provide reasonable accommodations to enable people with disabilities to perform the essential functions of their jobs.
What you can expect Team environment. Free meal during your shift. Flexible hours. Room to grow. Raises. Paid holidays. Paid vacation. Medical/Dental Insurance. 401k with company match after 1 year.What we expect from youWhat you bring to the table: You enjoy problem solving, customer service and decision making You want to be a leader and you're committed to teaching and growing your team A commitment to promoting proper procedures and a culture of food safety Flexible work availabilityThis job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
About Wendy's
Sourced by ZipRecruiter
Wendy's is an internationally recognized fast-food chain headquartered in Dublin, Ohio, US. Falling under the industry of food services, the company began its journey in 1969 and was founded by Dave Thomas, who named the restaurant after his fourth daughter Wendy. The core offerings of Wendy's include a variety of quality-made, signature items such as ‘old-fashioned hamburgers’, ‘frosty desserts’, chicken sandwiches, salads, and breakfast menu among others. Continually striving for the best, the company's mission is to deliver superior quality products and services for their customers and communities through leadership, innovation, and partnerships. Wendy's has marked many achievements over the years, one of their notable accomplishments includes becoming the third-largest burger fast-food chain in the world proving their popularity among the masses.
Industry
Food services and drinking places
Company size
10,000+ Employees
Headquarters location
Dublin, OH, US
Year founded
1969