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Problem Manager Jobs in Washington, WV (NOW HIRING)

Shift Manager

Ravenswood, WV · On-site

$13.50 - $17/hr

Mad skills in problem solving, customer service and decision making. Giving and taking direction ... the hiring manager. We get it. We get you.Our food isn't one size fits all and our job ...

Shift Manager

Parkersburg, WV · On-site

$14.75 - $18.75/hr

Mad skills in problem solving, customer service and decision making. Giving and taking direction ... the hiring manager. We get it. We get you.Our food isn't one size fits all and our job ...

Shift Manager

Marietta, OH · On-site

$11.75 - $15/hr

Mad skills in problem solving, customer service and decision making. Giving and taking direction ... the hiring manager. We get it. We get you.Our food isn't one size fits all and our job ...

Shift Manager

Marietta, OH · On-site

$11.75 - $15/hr

Mad skills in problem solving, customer service and decision making. Giving and taking direction ... the hiring manager. We get it. We get you.Our food isn't one size fits all and our job ...

Shift Manager

Vienna, WV · On-site

$12.50 - $15.75/hr

Mad skills in problem solving, customer service and decision making. Giving and taking direction ... the hiring manager. We get it. We get you.Our food isn't one size fits all and our job ...

Shift Manager

Parkersburg, WV · On-site

$14.75 - $18.75/hr

Mad skills in problem solving, customer service and decision making. Giving and taking direction ... the hiring manager. We get it. We get you.Our food isn't one size fits all and our job ...

Shift Manager

Saint Marys, WV · On-site

$12.25 - $15.50/hr

Mad skills in problem solving, customer service and decision making. Giving and taking direction ... the hiring manager. We get it. We get you.Our food isn't one size fits all and our job ...

Shift Manager

Marietta, OH · On-site

$11.75 - $15/hr

Mad skills in problem solving, customer service and decision making. Giving and taking direction ... the hiring manager. We get it. We get you.Our food isn't one size fits all and our job ...

Shift Manager

Pomeroy, OH · On-site

$15.50 - $19.50/hr

Mad skills in problem solving, customer service and decision making. Giving and taking direction ... the hiring manager. We get it. We get you.Our food isn't one size fits all and our job ...

Shift Manager

Vienna, WV · On-site

$12.50 - $15.75/hr

Mad skills in problem solving, customer service and decision making. Giving and taking direction ... the hiring manager. We get it. We get you.Our food isn't one size fits all and our job ...

A Restaurant Manager is responsible for providing strong, positive leadership to his/her team to ... Identifies root cause of a problem and implements a solution to prevent from occurring * * Empowers ...

Plant Manager - Now Hiring at Hi-Vac Corporation! Location: [Marietta, Ohio] Employment Type ... Strong leadership, decision-making, and problem-solving skills * In-depth knowledge of ...

Qualifications Must have 5 years of RETAIL management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...

Qualifications Must have 5 years of RETAIL management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...

Qualifications Must have 5 years of RETAIL management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...

Team Manager

Vienna, WV

$15.50 - $17/hr

Must have 2 years of retail management experience. Strong organizational and leadership skills and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...

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Problem Manager information

See Washington, WV salary details

$27K

$59.3K

$111.5K

How much do problem manager jobs pay per year?

As of Jun 11, 2026, the average yearly pay for problem manager in Washington, WV is $59,324.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,400.00 and $81,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Problem Manager position, and why are they important?

To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.

What are the primary challenges a Problem Manager faces in their day-to-day work?

Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.

What does a Problem Manager do?

A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.

Shift Manager

Shift Manager

Wendy's

Ravenswood, WV • On-site

$13.50 - $17/hr

Other

Medical, Dental, Retirement, PTO

Posted 14 days ago


Wendy's rating

4.7

Company rating: 4.7 out of 10

Based on 2,277 frontline employees who took The Breakroom Quiz

77th of 103 rated fast food restaurants


Job description

What you'll doMovin' on up... Families come in all shapes and sizes.  And that includes the Wendy's family - the people you work with as a Wendy's Shift Manager. The stuff you want - like fun people, quality food, and a paycheck - done. Our founder Dave Thomas had three rules for everyone who works here: Do the right thing. Treat people with respect. Make food better than they'd expect from a fast food place. No doubt you do the first two already. We can teach you the third! Sound good? Keep reading. Making things happen is just one of your talents: If a Wendy's restaurant was a person, it'd be you: fun, fast, friendly and never out of bacon.  Whatever comes up with a customer - good or bad - you handle it like a boss ('cuz you wanna be a boss someday soon).  You get how things work here, and make sure new team members know it, too. You make sure food safety standards and procedures are on point. What you bring to the table:  At least one year of restaurant work experience. You've already led, managed and organized a team in a fast-paced environment. Mad skills in problem solving, customer service and decision making. Giving and taking direction like a pro. Flexible work availability. You must be willing and able to:  Travel to other Wendy's locations (restaurants, area office, etc.) as needed.    Stand and move for most - if not all - of your shift. Lift up to 25-50 lbs. now and then. Handle weather-related moments like rain at the drive-thru, taking trash out in the summer, etc.  Wear a headset, use other restaurant equipment such as a register or grill, and follow brand standards and guidelines. For more information on specific equipment or job requirements, please see the job description or talk to the hiring manager.

We get it. We get you.Our food isn't one size fits all and our job opportunities aren't either.We are a proud equal opportunity employer - that means all races, religions, nationalities, genders and the LGBTQ+ community are welcome. We provide reasonable accommodations to enable people with disabilities to perform the essential functions of their jobs.

What you can expect    Team environment.    Free meal during your shift.    Flexible hours.    Room to grow.    Raises.    Paid holidays.    Paid vacation.    Medical/Dental Insurance.    401k with company match after 1 year.What we expect from youWhat you bring to the table:    You enjoy problem solving, customer service and decision making    You want to be a leader and you're committed to teaching and growing your team    A commitment to promoting proper procedures and a culture of food safety    Flexible work availability

This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.


What Wendy's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Wendy's logo

About Wendy's

Sourced by ZipRecruiter

Wendy's is an internationally recognized fast-food chain headquartered in Dublin, Ohio, US. Falling under the industry of food services, the company began its journey in 1969 and was founded by Dave Thomas, who named the restaurant after his fourth daughter Wendy. The core offerings of Wendy's include a variety of quality-made, signature items such as ‘old-fashioned hamburgers’, ‘frosty desserts’, chicken sandwiches, salads, and breakfast menu among others. Continually striving for the best, the company's mission is to deliver superior quality products and services for their customers and communities through leadership, innovation, and partnerships. Wendy's has marked many achievements over the years, one of their notable accomplishments includes becoming the third-largest burger fast-food chain in the world proving their popularity among the masses.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Dublin, OH, US

Year founded

1969