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Problem Manager Jobs in Washington, WV (NOW HIRING)

General Manager

Vienna, WV

  • Medical

  • Dental

  • Vision

... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ... Must have 5 years of RETAIL management experience. Strong organizational and leadership skills and ...

Team Manager

Vienna, WV

$15.50 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ... Must have 2 years of retail management experience. Strong organizational and leadership skills and ...

Team Manager

Athens, OH · On-site

$14.50 - $16.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Qualifications Must have 2 years of retail management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...

General Manager

Athens, OH

  • Medical

  • Dental

  • Vision

Qualifications Must have 5 years of RETAIL management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...

Shift Manager

Marietta, OH · On-site

$11.75 - $15/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Mad skills in problem solving, customer service and decision making. Giving and taking direction ... the hiring manager. We get it. We get you.Our food isn't one size fits all and our job ...

Shift Manager

Belpre, OH · On-site

$14.75 - $18.75/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Mad skills in problem solving, customer service and decision making. Giving and taking direction ... the hiring manager. We get it. We get you.Our food isn't one size fits all and our job ...

Shift Manager

Saint Marys, WV · On-site

$12.25 - $15.50/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Mad skills in problem solving, customer service and decision making. Giving and taking direction ... the hiring manager. We get it. We get you.Our food isn't one size fits all and our job ...

Shift Manager

Ravenswood, WV · On-site

$13.50 - $17/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Mad skills in problem solving, customer service and decision making. Giving and taking direction ... the hiring manager. We get it. We get you.Our food isn't one size fits all and our job ...

Shift Manager

Marietta, OH · On-site

$11.75 - $15/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Mad skills in problem solving, customer service and decision making. Giving and taking direction ... the hiring manager. We get it. We get you.Our food isn't one size fits all and our job ...

Shift Manager

Marietta, OH

$11.75 - $15/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Mad skills in problem solving, customer service and decision making. Giving and taking direction ... the hiring manager. We get it. We get you.Our food isn't one size fits all and our job ...

Shift Manager

Ripley, WV · On-site

$14 - $18/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Mad skills in problem solving, customer service and decision making. Giving and taking direction ... the hiring manager. We get it. We get you.Our food isn't one size fits all and our job ...

Shift Manager

Parkersburg, WV

$14.75 - $18.75/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Mad skills in problem solving, customer service and decision making. Giving and taking direction ... the hiring manager. We get it. We get you.Our food isn't one size fits all and our job ...

Shift Manager

Parkersburg, WV · On-site

$14.75 - $18.75/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Mad skills in problem solving, customer service and decision making. Giving and taking direction ... the hiring manager. We get it. We get you.Our food isn't one size fits all and our job ...

Shift Manager

Parkersburg, WV

$14.75 - $18.75/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Mad skills in problem solving, customer service and decision making. Giving and taking direction ... the hiring manager. We get it. We get you.Our food isn't one size fits all and our job ...

Shift Manager

Mineral Wells, WV · On-site

$14.75 - $18.50/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Mad skills in problem solving, customer service and decision making. Giving and taking direction ... the hiring manager. We get it. We get you.Our food isn't one size fits all and our job ...

Shift Manager

Belpre, OH · On-site

$14.75 - $18.75/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Mad skills in problem solving, customer service and decision making. Giving and taking direction ... the hiring manager. We get it. We get you.Our food isn't one size fits all and our job ...

Shift Manager

Parkersburg, WV · On-site

$14.75 - $18.75/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Mad skills in problem solving, customer service and decision making. Giving and taking direction ... the hiring manager. We get it. We get you.Our food isn't one size fits all and our job ...

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Showing results 1-20

Problem Manager information

See Washington, WV salary details

$27K

$59.3K

$111.5K

How much do problem manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for problem manager in Washington, WV is $59,324.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,400.00 and $81,100.00 per year, depending on experience, location, and employer.

What does a problem manager do?

A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.

What are the key skills and qualifications needed to thrive as a problem manager, and why are they important?

To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.

What are the primary challenges a problem manager faces in their day-to-day work?

Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.

What is a problem manager?

A problem manager is a professional responsible for identifying, analyzing, and resolving the root causes of incidents within an organization’s IT or service environment. They work to prevent recurring issues by implementing solutions and often use ITIL frameworks and tools to manage problem records and coordinate with technical teams.

What is the role of a problem manager?

A problem manager is responsible for identifying, analyzing, and resolving the root causes of incidents to prevent future issues. They work closely with IT teams, utilize problem management tools, and follow ITIL best practices to improve service stability and reduce downtime.
Infographic showing various Problem Manager job openings in Washington, WV as of June 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $59,324 per year, or $28.5 per hour.

$65K/yr

Full-time

Posted 13 days ago


Job description

Description

Job Summary

Provides daily operational support of a Cafe as well as two micro-market locations, to include kitchen/ front of house activities, development of kitchen/front of house staff, and operational management functions to include purchasing, inventory/cost control, payroll, etc. Ensures compliance with menu standards, Local Food Code and the Performance Work Statement (PWS), ServSafe, and Southern Foodservice Management Standards, Policies & Procedures and HACCP Plan (SureSafe). All the above listed job duties are to be executed in a teamwork type of approach and atmosphere.


Key Responsibilities

  • Provides guidance to kitchen team members regarding food preparation, cooking, and presentation.
  • Provides guidance to front-of-house team members regarding menu items and service standards.
  • Oversee and organize kitchen ordering, storage, and issuance.
  • Ensures a first-in, first-out food rotation system and verifies all food products are properly dated and organized for quality assurance.
  • Trains all new team members on kitchen and front of house standards.
  • Manage food and product ordering by keeping detailed records and minimizes waste, plus works with existing systems to improve waste reduction and manage budgetary concerns.
  • Lead and complete monthly product inventory.
  • Supervises all food preparation and presentation to ensure quality and adherence to standards.
  • Works with all team members to maintain kitchen organization, food safety practices, and training opportunities.
  • Works with team members on the sanitation program, to include keeping temp and sanitation logs.

Southern Foodservice Management's Culture

We have a philosophy for every one on our service team to give something extra. A Southern Foodservice Management employee:

  • Exhibits a positive, friendly and respectful attitude towards guests and other team members.
  • Arrives to work on time and in correct uniform, clean shoes, clean and pressed black pants and shirt, apron, name tag, and a SMILE.
  • Understands job duties and responsibilities, as well as having an eagerness to learn more and develop new skills.
  • Promotes a fun and efficient work environment, focusing on guest satisfaction.

Qualifications and Skills

  • Management and formal culinary training, previous restaurant/contract dining experience, extensive food and beverage      knowledge, restaurant industry knowledge.
  • Strong organizational skills and attention to detail.
  • Knowledge of food service regulations.
  • Strong Leadership and Management skills.
  • Positive attitude and approach.
  • Ability to work under pressure.
  • Self-motivated, creative problem-solving skills.
  • Excellent verbal and written communication skills.
  • Exceptional customer service skills.
  • ServSafe Certification

Requirements

Physical Requirements 

  • Strength: Lift up to 20lbs
  • Posture: Standing 80%, walking 20%
  • Movement of objects: Frequent
  • Heavy lifting, Heavy Carrying, Pushing, Pulling, Climbing or Balancing: Occasional
  • Stooping: Occasional
  • Reaching: Frequent
  • Handling: Frequent
  • Talking/Hearing: Frequent
  • Seeing: Frequent
  • Temperature Variation: Frequent    



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