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Problem Manager Jobs in Temple Hills, MD (NOW HIRING)

Chenega Sentinel 360

Operations Manager

Chantilly, VA

$123K/yr

Monitor service levels, system availability, incident response, change management, problem management, and continuous improvement initiatives. * Develop and implement operational policies, procedures ...

Chenega Sentinel 360

Operations Manager

Chantilly, VA

$123K/yr

Monitor service levels, system availability, incident response, change management, problem management, and continuous improvement initiatives. * Develop and implement operational policies, procedures ...

Chenega Sentinel 360

Operations Manager

Chantilly, VA · On-site

$123K/yr

Monitor service levels, system availability, incident response, change management, problem management, and continuous improvement initiatives. * Develop and implement operational policies, procedures ...

Chenega Corporation

Operations Manager

Chantilly, VA · On-site

$123K/yr

Monitor service levels, system availability, incident response, change management, problem management, and continuous improvement initiatives. * Develop and implement operational policies, procedures ...

ActioNet

Call Center (Tier 1) Manager

Rockville, MD · On-site

Knowledge of ITIL Incident, Request, Knowledge, and Problem Management processes. * Strong leadership, communication, and customer service management skills. Key Competencies * Service Desk ...

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Showing results 21-40

All JobsProblem JobsProblem Manager JobsProblem Manager Jobs in Temple Hills, MD

Problem Manager information

See Temple Hills, MD salary details

$30.4K

$66.7K

$125.3K

How much do problem manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for problem manager in Temple Hills, MD is $66,659.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,400.00 and $91,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a problem manager, and why are they important?

To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.

What is the role of a problem manager?

A problem manager is responsible for identifying, analyzing, and resolving the root causes of incidents to prevent future issues. They work closely with IT teams, utilize problem management tools, and follow ITIL best practices to improve service stability and reduce downtime.

What are the primary challenges a problem manager faces in their day-to-day work?

Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.

What does a problem manager do?

A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.

What is a problem manager?

A problem manager is a professional responsible for identifying, analyzing, and resolving the root causes of incidents within an organization’s IT or service environment. They work to prevent recurring issues by implementing solutions and often use ITIL frameworks and tools to manage problem records and coordinate with technical teams.

What cities near Temple Hills, MD are hiring for Problem Manager jobs?

Cities near Temple Hills, MD with the most Problem Manager job openings:

Problem Manager jobs near you
Infographic showing various Problem Manager job openings in Temple Hills, MD as of August 2026, with employment types broken down into 86% Full Time, and 14% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $66,659 per year, or $32 per hour.

Audio Visual Manager

Magnus Management Group LLC

Washington, DC • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 29 days ago

Job description

Benefits:
  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance

Employer: Magnus Management Group 
Department: US Department of Agriculture (USDA) 
Clearance: Secret 
Location: Arlington, VA. 
Telecommute: On-site 
Position Type:  Full time, W-2 employee of Magnus Management Group (40 hrs. a week) 
Contract length: 5 years 
 

Senior Admin Support/Project Information Specialist to include Facilities and Audio‑Visual Management for Conference Rooms, Training Rooms, and Business Center Management 

Minimum Qualifications 
  • At least 10 years of administrative management or relevant work experience 
  • College degree required in business or information management and/or related certifications. 
  • All personnel under this contract must meet or exceed the following minimum qualifications:  
  • Proficient in the use of commercial software packages and databases, such as Microsoft Outlook, Teams, Word, PowerPoint, and Excel. 

Administrative & Organizational Management 
  • Experience in creating and implementing organizational or administrative management policies and procedures 
  • Experience evaluating program effectiveness and recommending improvements 
  • Experience providing training and technical assistance to staff 
  • Experience with other administrative services like office management, building and facilities management, human resources, and/or security 

Information & Records Management 
  • Experience in information and records management 

Technical & IT Proficiency 
  • Proficient in the use of a variety of IT programs, databases, and computerized systems 
  • Excellent written and verbal communication skills 
  • Commitment to innovative and quality customer service 

Audio‑Visual & Facilities Support 
  • Experience providing on-site technical support, troubleshooting issues with AV equipment during events such as microphone and monitor connectivity; presentations or visual material access 
  • Experience creating and editing audio-visual content such as presentations and videos 
  • Experience setting up conference, board, or training rooms 

Task & Problem Management 
  • Ability to manage multiple tasks, prioritize work, and meet deadlines 
  • Ability to identify and resolve complex problems 

Physical Requirements 
  • Physical ability to move a large number of files and/or file boxes