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Problem Manager Jobs in Stevensville, MT (NOW HIRING)

JCCS, P.C.

Audit Manager - CPA

Missoula, MT · On-site

$92K - $121K/yr

Support, coaching and feedback from co-workers and managers. * Opportunities to develop new skills ... The ability to problem-solve and think independently * Attention to detail, and good organizational ...

JCCS, P.C.

Audit Manager - CPA

Missoula, MT · On-site

$92K - $121K/yr

Support, coaching and feedback from co-workers and managers. * Opportunities to develop new skills ... The ability to problem-solve and think independently * Attention to detail, and good organizational ...

Jccs, P.c.

Audit Manager - CPA

Missoula, MT · Hybrid

$92K - $121K/yr

Support, coaching and feedback from co-workers and managers. * Opportunities to develop new skills ... The ability to problem-solve and think independently * Attention to detail, and good organizational ...

Pinion

Manager - National Tax Office

Missoula, MT · Remote

$109K - $144K/yr

Critical thinking and problem-solving mindset * Ability to manage multiple priorities and deliver high-quality work under deadlines What's in it for you: * A people-centered culture, with fun ...

HUB

Account Manager - Commercial Insurance

Missoula, MT · Hybrid

Our work environment encourages critical andindependent thinking, problem-solving andproject-management.We trust our employees to make good decisions for our clients and we give them the space to do ...

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Problem Manager information

See Stevensville, MT salary details

$26K

$56.9K

$107.1K

How much do problem manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for problem manager in Stevensville, MT is $56,932.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,000.00 and $77,900.00 per year, depending on experience, location, and employer.

What does a problem manager do?

A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.

What are the key skills and qualifications needed to thrive as a problem manager, and why are they important?

To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.

What are the primary challenges a problem manager faces in their day-to-day work?

Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.

How much do problem managers make?

Problem managers typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior or specialized problem managers with certifications like ITIL may earn higher salaries, especially in large organizations or tech-focused environments.

Is problem management a good career?

Problem management is a valuable role within IT service management, focusing on identifying and resolving root causes of incidents to improve system stability. It requires strong analytical skills, knowledge of ITIL frameworks, and often involves collaboration with technical teams. The role offers opportunities for career growth and specialization in IT service improvement.

What is the role of a problem manager?

A problem manager is responsible for identifying, analyzing, and resolving the root causes of incidents to prevent future issues. They work closely with IT teams, utilize problem management tools, and often hold certifications like ITIL to improve service stability and reduce downtime.

What cities near Stevensville, MT are hiring for Problem Manager jobs?

Cities near Stevensville, MT with the most Problem Manager job openings:

Problem Manager jobs near you
Infographic showing various Problem Manager job openings in Stevensville, MT as of August 2026, with employment types broken down into 81% Full Time, 18% Part Time, and 1% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $56,932 per year, or $27.4 per hour.

Account Manager - Commercial Insurance (Construction, Contractors)

IOA National, Inc.

Missoula, MT • On-site

$65 - $80/hr

Other

Posted 2 days ago

New

Job description

Job Description:Title: Account Manager - Commercial LinesHybrid Preferred: 1 day in the Binghamton, NY or Syracuse, NY officeOR Fully Remote: applicants residing in Eastern or Central Time ZonesBook Focus: Construction, Contractors, Habitational | Required: active property & casualty (P&C) licensePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locationsAbout the Role: Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.Key Responsibilities:Technical Competence: Maintain technical competence and industry expertise.Team Leadership: Direct daily activities of the account management team.Customer Service: Handle customer service requests, policy administration, billing, claims, and coverage analysis.Policy Management: Manage policy expirations and renewals.Renewal Process: Conduct client research, prepare submissions, negotiate coverages, and present proposals.Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances.System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion.Communication: Maintain frequent, transparent communication with the account team regarding workload status and any issues.Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.Policy Compliance: Stay updated on company policies and procedures.Continuous Improvement: Seek and adopt best practices to improve individual and team performance.Champion IOA Values: Demonstrate integrity and leadership.Ideal Candidate Qualifications:3-5 years of account management experience, or 5+ years in the insurance industryThorough knowledge of insurance brokerage and client needsRequired active property & casualty (P&C) licensing; professional designation (CIC or equivalent) preferredStrong analytical, problem-solving, and decision-making skillsExceptional customer service, communication, multitasking, and organizational skillsProficiency in MS Office (Outlook, Word, Excel)High School Diploma (or equivalent)What We Offer:Competitive salaries and bonus potentialCompany-paid health insurancePaid holidays, vacations, and sick time401K with employer matchProfessional growth and career progression opportunitiesRespectful culture and work/family life balanceCommunity service commitmentSupportive teammates and a rewarding work environmentWhat to Expect (Application Process):30-Minute Phone Screen, Online Assessments, and Interview(s)Salary RangeThe expected pay range for this position is $65,000.00 - $80,000.00 annually depending on experience, relevant skills, and geographic location.Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr

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