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Problem Manager Jobs in Middletown, NJ (NOW HIRING)

Ellipsis Labs, Inc

Office Manager

New York, NY · On-site

Own the day-to-day operations that keep the office running well, including developing a strong sense of what the space needs before it becomes a problem * Manage inventory, including laptop ...

SHI

Change & Release Manager

Somerset, NJ · On-site

Align Change Management, Release Management, Incident Management, and Problem Management processes. * Resolve scheduling conflicts, dependencies, and operational risks. Deployment & Execution ...

Citizens

Senior Incident Manager

Iselin, NJ · On-site

$100K - $135K/yr

Lead post incident reviews, identify lessons learned, and partner with problem management teams to drive root cause remediation and recurrence prevention. Use incident metrics, trends, and service ...

Citizens

Senior Incident Manager

Iselin, NJ · On-site

$100K - $135K/yr

Lead post incident reviews, identify lessons learned, and partner with problem management teams to drive root cause remediation and recurrence prevention. Use incident metrics, trends, and service ...

Round One Entertainment

Manager

Edison, NJ · On-site

$24 - $25.75/hr

Menlo Park Mall Manager Location: 505 Menlo Park Dr , Edison, NJ Department: Facility-Mechanic ... Able to readily identify the most common problem with components like controls and audio systems ...

MTA Headquarters

Manager, IT Service Desk

New York, NY

$160K - $189K/yr

... problem, and change management, along with the associated analysis, planning, and control needed to maximize IT system availability. • Ability to create, maintain, and ensure the accuracy of ...

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Showing results 21-40

All JobsProblem JobsProblem Manager JobsProblem Manager Jobs in Middletown, NJ

Problem Manager information

See Middletown, NJ salary details

$28.5K

$62.5K

$117.5K

How much do problem manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for problem manager in Middletown, NJ is $62,506.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,100.00 and $85,500.00 per year, depending on experience, location, and employer.

What does a problem manager do?

A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.

What are the key skills and qualifications needed to thrive as a problem manager, and why are they important?

To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.

What are the primary challenges a problem manager faces in their day-to-day work?

Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.

How much do problem managers make?

Problem managers typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior or specialized problem managers with certifications like ITIL may earn higher salaries, especially in large organizations or tech-focused environments.

Is problem management a good career?

Problem management is a valuable role within IT service management, focusing on identifying and resolving root causes of incidents to improve system stability. It requires strong analytical skills, knowledge of ITIL frameworks, and often involves collaboration with technical teams. The role offers opportunities for career growth and specialization in IT service improvement.

What is the role of a problem manager?

A problem manager is responsible for identifying, analyzing, and resolving the root causes of incidents to prevent future issues. They work closely with IT teams, utilize problem management tools, and often hold certifications like ITIL to improve service stability and reduce downtime.

What job categories do people searching Problem Manager jobs in Middletown, NJ look for?

The top searched job categories for Problem Manager jobs in Middletown, NJ are:

What cities near Middletown, NJ are hiring for Problem Manager jobs?

Cities near Middletown, NJ with the most Problem Manager job openings:

Problem Manager jobs near you
Infographic showing various Problem Manager job openings in Middletown, NJ as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 80% Physical, 3% Hybrid, and 17% Remote job distribution, with an average salary of $62,506 per year, or $30.1 per hour.

Office Manager

Ellipsis Labs, Inc

New York, NY • On-site

Contractor

Posted 7 days ago

Job description

Ellipsis Labs is a profitable, venture-backed New York-based startup building sustainable and efficient DeFi protocols on high-throughput decentralized infrastructure. Our long-term goal is to build a better financial system.
Our flagship product, Phoenix Perpetuals, brings professional-grade perpetual futures to Solana. Building on our experience developing efficient markets, Ellipsis Labs also operates SolFi, a proprietary automated market maker that provides efficient liquidity for key trading pairs. Our foundational product, Phoenix Legacy, is a limit order book on the Solana blockchain that established our expertise in operating high-performance markets. Combined, these products have facilitated over $285B in trading volume across Solana markets.
This role will begin as a contract position, with the opportunity to convert to a full time role based on mutual fit.
Ellipsis Labs is seeking an Office Manager to join our team. You'll be the heartbeat of our office, including keeping the space running like clockwork, protecting our cofounders' schedules, making sure the team is well-fed, helping with recruiting coordination and ensuring every candidate and guest feels welcome from the moment they walk through the door. In this role, you will:
Office Management
  • Own the day-to-day operations that keep the office running well, including developing a strong sense of what the space needs before it becomes a problem
  • Manage inventory, including laptop procurement and coordinating repairs or replacements when equipment breaks
  • Own reception and the guest experience
  • Own all things food for the team, including daily lunch and dinner, and keeping snacks and drinks stocked
  • Support company events end-to-end
  • Support the logistics and administrative work of an upcoming office move

Executive Assistant
  • Own and protect our cofounders' calendars with precision
  • Schedule business dinners
  • Handle one-off requests as they come up

Recruiting Coordination
  • Own interview scheduling and on-site coordination
  • Manage take-home assessment logistics
  • Keep our recruiting systems clean and up to date
  • Coordinate onboarding and offboarding for new hires and departing employees

QUALIFICATIONS
  • Strong organizational skills, including comfort managing recurring checklists and processes
  • A demonstrated track record of following through and executing reliably
  • Excellent written and verbal communication
  • High discretion and sound judgment, particularly around confidential calendar and business information
  • Willingness to do hands-on work as needed, including restocking, setup, and other physical tasks are part of the job
  • Project and vendor management skills, with a natural ability to set clear expectations with vendors and hold them accountable
  • Comfortable working in-person, in a fast-paced startup environment where priorities shift day to day

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