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Problem Manager Jobs in Glendale, CA (NOW HIRING)

RIT Solutions, Inc.

Senior Tech Writer

Glendale, CA · On-site

GDPR, Payment Card Industry, Domestic and International Privacy regulations). • Knowledge of configuration management, change control/problem management integration, risk assessment and acceptance ...

Winaxis

Network Engineer

Santa Clarita, CA · On-site

Hands on experience to work in an ITIL structured organisation dealing with Incident / Change / Problem management * Basic knowledge of the tools like Wire-shark, Kentik, Prometheus or similar ...

Crowe LLP

Cyber Security Assessment Manager

Los Angeles, CA · On-site

$119K - $161K/yr

Infrastructure-level Incident and Problem Management * Integrated Cyber Auditing alongside business and operational auditors * Assessing design and operational effectiveness of technical ...

Art of Problem Solving

Front Desk Associate

Pasadena, CA · On-site

$15.25 - $19.75/hr

Manage and respond to customer inquiries both by phone and email * Maintain multiple calendars ... AoPS Academy is a program of Art of Problem Solving, a global leader in K-12 advanced education.

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Problem Manager information

See Glendale, CA salary details

$29.7K

$65.1K

$122.3K

How much do problem manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for problem manager in Glendale, CA is $65,056.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,500.00 and $89,000.00 per year, depending on experience, location, and employer.

What does a problem manager do?

A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.

What are the key skills and qualifications needed to thrive as a problem manager, and why are they important?

To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.

What are the primary challenges a problem manager faces in their day-to-day work?

Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.

How much do problem managers make?

Problem managers typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior or specialized problem managers with certifications like ITIL may earn higher salaries, especially in large organizations or tech-focused environments.

Is problem management a good career?

Problem management is a valuable role within IT service management, focusing on identifying and resolving root causes of incidents to improve system stability. It requires strong analytical skills, knowledge of ITIL frameworks, and often involves collaboration with technical teams. The role offers opportunities for career growth and specialization in IT service improvement.

What is the role of a problem manager?

A problem manager is responsible for identifying, analyzing, and resolving the root causes of incidents to prevent future issues. They work closely with IT teams, utilize problem management tools, and often hold certifications like ITIL to improve service stability and reduce downtime.

What job categories do people searching Problem Manager jobs in Glendale, CA look for?

The top searched job categories for Problem Manager jobs in Glendale, CA are:

What cities near Glendale, CA are hiring for Problem Manager jobs?

Cities near Glendale, CA with the most Problem Manager job openings:

Problem Manager jobs near you
Infographic showing various Problem Manager job openings in Glendale, CA as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $65,056 per year, or $31.3 per hour.

OpCenter Discrete MES Developer

MDAEdge

Los Angeles, CA • On-site

Full-time

Re-posted 14 days ago

Job description

Job Summary:
MDAEdge is seeking a skilled Siemens Opcenter MOM Consultant with expertise in CAMSTAR. The role involves collaborating with stakeholders to design solutions, analyze technical requirements, and manage Opcenter Discrete module development while supporting manufacturing operations and contributing to digital transformation initiatives.
Responsibilities:
• Work with customer stakeholders to design solutions based on the Siemens Opcenter MOM platform.
• Conduct techno-functional analysis and impact assessments for new requirements and system changes.
• Develop and optimize Opcenter Discrete modules (specific to this role; not interchangeable with other Opcenter programs).
• Provide technical guidance to team members on Opcenter applications.
• Support Incident Management, Problem Management, Service Requests, and Change Management.
• Manage periodic governance reporting, ensuring SLA and KPI compliance.
• Lead team management, customer engagement, and knowledge-sharing efforts.
• Coordinate with manufacturing sites, aligning shop floor operations with business processes.
• Identify and implement continuous process improvement initiatives.
• Collaborate with MES COE, interfacing teams, and digital manufacturing initiatives.
• Work closely with the product team to ensure smooth operations, upgrades, and implementations.
Qualifications:
Required:
• 4–7 years of CAMSTAR experience
• Strong expertise in Siemens Opcenter MOM solutions
• Proven experience in Opcenter Discrete module development
• Ability to troubleshoot and manage incidents, change requests, and problem resolution
• Deep understanding of manufacturing operations and shop floor processes
• Excellent communication and stakeholder management skills
• Proficiency in SLA, KPI management, and governance reporting
Company:
The world doesn't have a talent shortage. It has a talent alignment problem. MDA Edge exists to fix that. Founded in , the company is headquartered in Sheridan, WY, US, , with a team of 51-200 employees. The company is currently Growth Stage.

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