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Problem Manager Jobs in Colonia, NJ (NOW HIRING)

Citizens

Principal Incident Manager

Iselin, NJ

$120K - $150K/yr

Lead post incident reviews, validate root causes and corrective actions, and partner with problem management teams to prevent recurring service disruptions. Define and monitor service management ...

Citizens

Principal Incident Manager

Iselin, NJ · On-site

$120K - $150K/yr

Lead post incident reviews, validate root causes and corrective actions, and partner with problem management teams to prevent recurring service disruptions. Define and monitor service management ...

Integrated Resources INC

Senior Network Engineer

Raritan, NJ · On-site

$106K - $145K/yr

This position will be responsible for day-to-day network and telecomm operations (Incident Management, Problem Management, Sev1's, escalations) in the NA region. The role will entail applying deep ...

Ellipsis Labs, Inc

Office Manager

New York, NY · On-site

Own the day-to-day operations that keep the office running well, including developing a strong sense of what the space needs before it becomes a problem * Manage inventory, including laptop ...

Sonsoft Inc

Test Environment Management

Newark, NJ · On-site

Problem Management * Change Management * Environment Conflict Management * Batch operations * 4 years of experience in Unix Shell scripting, Perl scripting, batch job setup testing, automation ...

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Showing results 21-40

All JobsProblem JobsProblem Manager JobsProblem Manager Jobs in Colonia, NJ

Problem Manager information

See Colonia, NJ salary details

$28.5K

$62.5K

$117.5K

How much do problem manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for problem manager in Colonia, NJ is $62,472.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,100.00 and $85,400.00 per year, depending on experience, location, and employer.

What does a problem manager do?

A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.

What are the key skills and qualifications needed to thrive as a problem manager, and why are they important?

To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.

What are the primary challenges a problem manager faces in their day-to-day work?

Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.

How much do problem managers make?

Problem managers typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior or specialized problem managers with certifications like ITIL may earn higher salaries, especially in large organizations or tech-focused environments.

Is problem management a good career?

Problem management is a valuable role within IT service management, focusing on identifying and resolving root causes of incidents to improve system stability. It requires strong analytical skills, knowledge of ITIL frameworks, and often involves collaboration with technical teams. The role offers opportunities for career growth and specialization in IT service improvement.

What is the role of a problem manager?

A problem manager is responsible for identifying, analyzing, and resolving the root causes of incidents to prevent future issues. They work closely with IT teams, utilize problem management tools, and often hold certifications like ITIL to improve service stability and reduce downtime.

What cities near Colonia, NJ are hiring for Problem Manager jobs?

Cities near Colonia, NJ with the most Problem Manager job openings:

Problem Manager jobs near you
Infographic showing various Problem Manager job openings in Colonia, NJ as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 85% Physical, 3% Hybrid, and 12% Remote job distribution, with an average salary of $62,472 per year, or $30 per hour.

Healthcare Startup Seeks Organized Problem Solver

United Care ABA-New York

Brooklyn, NY

$23 - $28/hr

Full-time

Re-posted 5 days ago

Job description

Tired of doing the same administrative tasks every day?

Join a growing healthcare company where your organizational skills, attention to detail, communication abilities, and problem-solving mindset can lead to real career growth.

We're seeking an organized professional to help support families, coordinate services, manage documentation, communicate with providers, and keep operations running smoothly.

United Care ABA is a rapidly growing healthcare company helping children and families access services. We're looking for an ambitious and dependable team member looking to join a company with real growth opportunity.

This is an opportunity to join a company that is expanding quickly, where strong performers are noticed, trusted with more responsibility, and given opportunities to grow. We are looking for someone who enjoys staying busy, solving problems, learning new systems, and being part of a team.

We will train the right candidate.

Responsibilities Across Two Departments

Meet with us and we will work together to determine which position is the best fit for you. We currently have four open positions.

• Communicate with families by phone, email, and text
• Help families complete required paperwork and documentation
• Follow up on outstanding items and keep cases moving forward
• Maintain accurate records and case information
• Coordinate with families, providers, and internal departments
• Assist with scheduling and administrative support
• Monitor deadlines and ensure required documents are received
• Learn and navigate multiple software systems throughout the day
• Support day-to-day office operations

Qualifications

• Bilingual Spanish-speaking highly preferred
• Strong computer skills required
• Comfortable learning and working in multiple software platforms
• Excellent organizational skills and attention to detail
• Strong written and verbal communication skills
• Ability to multitask and manage competing priorities
• Professional, dependable, and accountable
• Fast learner with strong problem-solving skills
• Team player with a positive attitude
• Ability to work in a fast-paced office environment

Experience as an Administrative Assistant, Office Coordinator, Medical Receptionist, Scheduler, Customer Service Representative, HR Assistant, or a similar office-based role is preferred.

Why Join United Care ABA?

• Competitive pay
• Beautiful newly renovated office near Kings Plaza in Brooklyn, NY
• Opportunity for advancement and career growth
• Supportive and collaborative team environment
• Fast-growing company with long-term opportunities
• Meaningful work helping children and families access care

If you are organized, ambitious, technology-savvy, and looking for an opportunity to grow with a rapidly expanding company, we would love to hear from you.